Originally posted February 8, 2014:
After the downsizing in 1987 some new engineers were assigned to the coal-fired Power Plant in North Central Oklahoma. I wasn’t used to an engineer actually pausing to listen to what I was saying. I remember the first time I said something sort of out of the ordinary and Doug Link stopped and asked me why I thought that. The usual response was to roll their eyes as if I was some dumb electrician that almost knew how to lace my boots correctly… Ok… Lacing your boots isn’t as easy as it looks…. especially when you put them on in the dark in the morning before you leave the house.
Now, before you think “Front to Back and Back to Front” has to do with lacing up my boots, you are mistaken.
Back to Doug Link. I was surprised when he actually stopped and asked me to explain myself. I know I had said something that had sounded a little bombastic, but what I believed to be true anyway. So, I sat down and explained it to him. It was something that ran contrary to what a person might think was logical. Once I explained it to him, he said he understood what I meant. — Wow. What kind of new engineers are they breeding out there (I thought). Well he did go to Missouri University at the same time I did, we just didn’t know each other at the time.
Another engineer that showed up at the plant was Toby O’Brien. Even the maintenance department recognized right away that Toby would listen to you. Not only would he listen to the crazy rantings of an electrician like me, but he would also ask advice from mechanics! And… (now brace yourself for this) Welders! I believe that if he could corner a janitor, he probably would have listened to them as well…. because… well… I was just a janitor pretending to be an electrician, and he listened to me all the time.
So, what does this all have to do with “Front to Back and Back to Front”? Well. Almost nothing. Except that these new engineers knew about a secret that we were all keeping from George Bohn, another engineer that I talked about in the post “Bohn’s Boner and the Power Plant Precipitator Computer” In that post we had kept from George that the computer had an extra drive partitioned on the hard drive for a while. In this post, I will talk about a much more significant secret (at least in George’s eyes).
With the reorganization Terry Blevins worked on one precipitator and I worked on the other.
For those of you who don’t know, the precipitator is what takes the “smoke” out of the exhaust from the boiler so that it can be collected in hoppers and sent up to the coalyard to silos where trucks would come and haul it away to make highways.
The electric Supervisor Tom Gibson thought that a little competition would be good between the two teams to see who could make their precipitator work the best. Only it didn’t work out that way. Terry had one way of doing things and I had a completely opposite way of approaching a problem. Terry would study a problem. Analyze it, and do everything he could to understand what was going on. Then he would go out and make a major change. I on the other hand would make incremental small changes and observe the effects. Then work toward what seemed to work best.
Between the two of us approaching a problem from completely different points of view, we were able to come up with solutions that apart I don’t think either of us would have ever thought about. So, we became a team instead.
Now for the boring part of the story. I am going to explain Back to Front….. With the new digital controls, we could set up the controls so that each of the 84 precipitator transformers could be backed down one KV (kilovolt) at a time in order from the front cabinets to the back ones. Then it would start from the front again backing the power on the cabinets down slightly each time. — I know this is boring. The front of the precipitator is where the exhaust enters the precipitator. The back is where the exhaust leaves the precipitator.
The cabinets would do this until the amount of ash going out of the smoke stack hit a certain limit that was 1/4 of the legal limit (the legal limit was 20% opacity. So, we controlled the cabinets to keep the opacity at 5%). Opacity is the amount of light that is blocked by the ash coming out of the smokestack.
Well, if the opacity went too high the back cabinets would power all the way back up, and it would work its way toward the front of the precipitator until the opacity went down below the set limit. — sound good? Well… after running this way for a while we realized that this wasn’t so good.
What ended up happening was that the front cabinets which normally collected 90% of the ash were always powered down and the back cabinets were powered up, because they would power up each time the opacity would spike. So the ash collection was shifted from the front to the back. This meant that if there was a puff of ash going out of the stack, it probably came from the back of the precipitator and there wasn’t anything that could be done to stop it.
We asked George if we could reverse the Front to Back powering down of the cabinets so that it went from Back to Front. That way the back of the precipitator would be powered down most of the time and the front would be powered up. This would keep the back half of the precipitator clean and if there was a need to power them up because of some disturbance in the boiler, the back of the precipitator would be in good shape to handle the extra ash.
George, however, insisted that since the EPA had tested the precipitator with the new controls when they were setup to go from front to back, we couldn’t risk changing it, or the EPA could come back and make us put scrubbers on the plant. We were grandfathered into not needing scrubbers and we didn’t want to go through that mess and cost that would have raised electric rates for everyone.
This was frustrating because we could easily see that every hour or so we would be sending big puffs out of the smokestack on the account of the inherent flaw of backing the cabinets down using a Front to back method. Even though we knew the engineers would blow their top if they found out, we called the EPA one day and asked them about it. The EPA said they didn’t care as long as the precipitator wasn’t physically being altered and we were adjusting the controls to maximize operations.
So, one day when I was in the Precipitator Control Room, I walked over the main processor unit in the middle of the room where the seven sections of 12 cabinets each plugged in. I took the A row cable and swapped it with G. I took B and swapped it with F, C and swapped it with E. D I just left it where it was since it was in the middle.
Then I walked to each Cabinet in a section and swapped the eeprom chip from cabinet 1 and put in in 12. And from cabinet 2 and put it in 11, and so on. Without leaving the precipitator control room, I had just changed the order of the cabinets backing down from “Front to Back” to “Back to Front”. As far as the control room was concerned, nothing changed (unless you looked closely at the voltages on the cabinets on the computer. The front cabinets usually were around 30kv while the back were closer to 45kv).
So, now that the cabinets were backing down from back to front, everything worked a lot smoother. No more hourly puffs and wild power swings as cabinets were released. As long as George didn’t know, he was happy. The precipitator suddenly was working very well. So well in fact that one winter while the unit was at full load (510 Megawatts), the precipitator was using only 70 Kilowatts of power and the opacity was well below the 5% threshold.
The space heaters in the precipitator control room were using over 120 kilowatts of power. More than the precipitator. This is important because normally the precipitator used more power than any other piece of equipment in the plant. It was not unusual before we had the back down working for one precipitator to use 3 Megawatts of power. That is 3,000 Kilowatts.
Then one day in 1992 an electric Intern (who later became a full time engineer) came in the precipitator control room with George Bohn while we were calibrating the cabinets one at a time. George began explaining to Steve Wilson how the precipitator controls worked. We were in the front section (G row). George introduced Steve to us and started explaining to him about the back down and how it worked.
Just then, the cabinet that he was showing him powered up. — oops. This was a front row cabinet and in George’s mind, they should be the last to power up. He looked around and could see that the cabinets in F row were still powered down. I thought, “The jig is up.” George said, “That’s not right! That shouldn’t happen!” (Ok George. We’ve only been doing this for 3 years and you are just now noticing?).
So, I asked him what the problem was (knowing full well). He explained that the cabinet in G row had just powered up. — You could tell when a cabinet was powered down because a certain light in the lower left corner of the display would be on. I looked at the cabinet and the Primary current limit light was lit. Obviously not in the back down mode.
So, I said this, “George, this cabinet still is in the back down mode. You just can’t tell because it is also hitting the primary current limit and both lights won’t light up at the same time.” — Geez… I thought…. would he believe this hair brain explanation? George nodded. Then he went on to explain to Steve what I just said to him as if it was something he knew all the time (even though I sort of just made it up).
A short time after Steve and George left, I found Steve and explained to him that we really do power down the precipitator from back to front instead of front to back, because front to back doesn’t work, and I explained to him why it works better and why we don’t tell George Bohn. Steve was another sensible engineer that knew how to listen and learn. I enjoyed the little time I spent working with him.
Well…. The efficiency of the precipitators caught the attention of EPRI (the Electric Power Research Institute), and they wanted to come and study our precipitator controls. Not only the back down feature we were using but also a pulse capability that Environmental Controls had that allowed you to power off for so many electric pulses and then power on again.
So, when the EPRI scientists showed up to test our precipitators for a couple of weeks trying the different modes of operation, I knew that it was important for them to really understand how we were operating the precipitators. So, after George had taken them to the computers in the control room and explained the back to front back down mode.
I took them aside one at a time and explained to them that even though the computer looked like it was backing down from front to back, it was really backing down from back to front. I explained to them why we had to do it that way, and I also explained to them why we didn’t let George know about it. They all seemed to understand, and for the next two weeks no one from EPRI let the cat out of the bag.
To this day I don’t think George knew that we had swapped the direction of the back down from “front to back” to “Back to front”. At least not until he reads this post.
Comments from the original post:
A year after I joined the electricians in the electric shop, Howard Chumbley became my foreman. One day when we were talking about going to the old Osage Plant up the road to clean up a PCB (Polychlorinated Biphenyls) spill, he explained that “In His Day” they used to clean their tools in a vat of transformer oil that was full of PCBs. I remember him telling us that it was normal for him to be up to his elbows in the stuff. They never thought it might be harmful. Now we were getting ready to go up to the old plant to clean up a small spill and I was going to have to suit up in a special hazardous waste suit. I wrote about our experience in the post: “Pioneers of Power Plant Fame Finally Find Rest“.
Now we know about the hazard of developing cancer by having PCBs in your system. Today we know a lot of things we didn’t know back then. We know that Asbestos causes Mesothelioma. We know that Chlorofluorocarbons (CFC) destroy the ozone layer. We know that Twinkies are one of the few foods that will be around after a nuclear holocaust.
Years before I became an electrician, the Electric Company had stopped using oil with PCBs. There was still an effort to clean it up from the older plants. At the new coal-fired power plant in north central Oklahoma, we didn’t have a problem with PCBs. We had other problems. Some of which we didn’t know about (well, we knew something, just not so much) at the time.
A very prominent responsibility of mechanics and electricians was to clean oily equipment. Pumps and motors, breakers, fans, mills. All kinds of equipment. Almost everything was lubricated one way or another with oil. Solvent was used to remove the oil when the equipment needed to be cleaned.
We had a standard kind of solvent at our plant. I believe it was called “Standard Solvent 350”. See…. It was a Standard solvent. Even had the word Standard in the name. One of the key ingredients of this standard solvent is a solvent known as “Stoddard Solvent”. This solvent worked real good when cleaning up equipment like motors and pumps and other oily equipment. Many times we were “Up to our elbows” in this solvent.
We had a barrel in the corner of the electric shop close to the door to the main switchgear where we could put a motor and scrub it clean while solvent poured out of a flexible nozzle on the motor, your shirt, your pants, your work boots, and the floor. Some days during overhauls when we would work cleaning motors for 10 hours each day, I would come home from work drenched in solvent. My wife would make me take my clothes off in the utility room where I could put them directly into the washing machine where Oxydol could go to work on it right away.
When Ted Riddle and I were working for Willard Stark on an overhaul at the gas plant outside Mustang Oklahoma during the spring of 1986, Willard said one day that he wanted to show us something. I explained Willard’s situation at the plant in a post called “Working Power Plant Wonders with Willard Stark“.
He was a good example of what I would call a “Contrarian.” That is, he seemed to buck the system often. He thought outside the box a lot. I realized this right way when we would listen to Paul Harvey on the radio during lunch. Every time Paul Harvey would say, “…Noon News and Comment” Willard would always finish the sentence by saying, “Mostly Comment.” I figured then that he had to be a contrarian, because who would ever think that Paul Harvey wasn’t the best person in the world to bring the News to our private little power plant world.
So, when Willard said he was wanted us to see something “with our own eyes”, I figured this was going to be something good. Probably some kind of secret place where you could hide and take a nap if the day wore on too long, or something like that. Well… It didn’t turn out to be that kind of “something”, but it was something.
Willard took a small metal pan and put some Stoddard Solvent in it. The old gas plant used straight Stoddard Solvent, unlike the more sophisticated Coal-fired plant where Ted Riddle and I normally worked. We walked out into the turbine-generator (T-G) floor. He placed the pan of solvent on the floor, took a WypAll (which is a strong paper rag) and dropped it into the pan:
Then he bent down and with his lighter, he lit the WypAll on fire. We watched as the flames grew higher and higher. Willard watched our expressions. We had been under the understanding that Solvent was not flammable. He explained that technically, Stoddard Solvent is not considered “Flammable”, but it is considered “Combustible”. Combustible means that it burns.
Stoddard Solvent doesn’t ignite fast enough to be considered “Flammable”. At least that’s the way Willard explained it to us. Willard said he wanted us to be aware of this fact when we have our bodies all soaked in solvent, that if we were to catch on fire for some reason, we were going to go up in flames just like that WypAll. We both appreciated the advice.
I didn’t begin this post expecting to say that much about Stoddard Solvent, but just in case you were really wondering what it is, maybe this picture will explain it to you:
I hope that cleared it up for you. You have to wonder why they put that “Oh Oh” down there at the bottom. Almost as if something is supposed to go wrong.
The solvent I really wanted to talk about was one that was used more exclusively in the electric shop. It is called Trichloroethylene 1.1.1. You see, a lot of equipment that we cleaned in the electric shop needed to be cleaned spotless. Solvent 350 would leave a film when it dried. So, in the electric shop when we needed to clean something with electric contacts we would use something called “Electro Contact Cleaner”:
This was very expensive compared to the regular solvent. So, I was surprised when Ben Davis and I first went on an overhaul in Muskogee, and they had this exact same contact cleaner in 55 gallon barrels:
I remember John Manning showing us a few of these barrels that they had ordered for the overhaul. I think my jaw dropped. By my calculation, one barrel like this would cost over $3,000.00. I figured if it was in cans, it would have cost three times that amount. The advantage of using Contact cleaner was that it dried clean. It didn’t leave a residue.
Trichloroethylene 1.1.1 was like that. It didn’t leave a residue when it dried. I think this will become obvious to you when you see what it really is:
You can see right off the bat that this is going to dry clean… I mean…. it’s obvious… right? I think the CLs on three of the corners indicate that it “Cleans” 3 times better than other solvents.
Anyway. This stuff evaporated quickly so when you were up to your elbows in this solvent, it felt cool because it would evaporate causing a cooling effect. It had a very peculiar smell. It also made you feel a little dizzy when you were using it. Especially when you had to breathe in a lot of it in a confined area. Having fans blowing on you seemed to make it worse, because it would increase the evaporation rate filling the air with more solvent.
It was known at the time that Trichloroethylene would destroy your liver when it gets into your blood stream. There was no quicker way of injecting the solvent into your blood stream than by inhaling it. Finally OSHA decided that this solvent was no longer safe to be used in a plant setting. It could only be used in small quantities like “White Out”.
Gee… Who remembers White Out?
The last time I heard about white out was in a blonde joke about someone using white out on the computer monitor. Who types anymore on a typewriter? I think anyone today that would choose to type on a typewriter would be the type of person that would prefer a typewriter eraser over white out.
I take that back. The last time I heard about White Out was on a show like 60 Minutes where they were showing young kids in Panama or another Central American country being hooked on tubs of White Out. They would sit around all day taking quick whiffs from a tub of White Out. — Why? Because it contained Trichloroethylene and it would give you a buzz.
My dad, a Veterinary professor at Oklahoma State University had told me about the dangers of Trichloroethylene around the time I told him about Bill McAlister using WD-40 on his elbows to ease the pain of his arthritis. Sonny Karcher had asked me to talk to my dad about it to see if he knew why WD-40 would help Arthritis.
My father (I’ll call him Father in this paragraph, because in this paragraph, he’s being more “sophisticated”) told me that WD-40 had the same chemical in it that Veterinarians used on horses to help their joints when they hurt. Then he warned me that the solvent in WD-40 soaks right into your skin and when it does it carries other toxic chemicals into your body than just the arthritis lineament. So, he told me to tell Sonny not to use it often.
So, anyway, we had to find a replacement for Trichloroethylene. Tom Gibson and Bill Bennett went to work ordering samples of other kinds of solvents that salesmen were saying would be a good replacement. One of the first that we tried was called Orange Solvent. It had a real nice Orange smell. Sort of like drinking Tang.
It had a couple of problems. First, I would be more inclined to drink it since it smelled so good, and I was a fan of Tang at the time.
The second problem with the Orange Solvent was that it didn’t seem to clean very well. We were used to something cutting the oil and contact grease quickly. the Orange Solvent didn’t cut the mustard (so to speak).
One day during overhaul at our plant, Bill Bennett gave us a barrel of some new kind of solvent. It was supposed to be comparable in it’s cleaning ability to Trichloroethylene (could you imagine Red Skelton trying to say that word?)
Bill wanted Andy Tubbs and me (I know! It seems as if it should be “Andy Tubbs and I”, but “me” is the correct way to say it) to use the new solvent on the main power transformer main bus connectors. They are normally covered with No-Ox Grease so this would be a good test.
So, Andy and I carried the large extension ladder out to the Unit 1 Main Power Transformer and leaned it up against the back side. We climbed up to the open hatchways and crawled in. We hung a small yellow blower in the doorway to blow fresh air on us.
Andy and I had everything setup and we were ready to work. We both just fit in the small area with the large bus work between us. We began using our rags soaked in the new solvent on the silver plated bus. I don’t remember how well the solvent cleaned the bus. I just remember thinking that this solvent sure did evaporate quickly. Especially with the blower fan right next to us.
I also remember looking over at Andy crouched across from me. He was looking down at the bus. Then his entire body seemed to swivel around as if he was on some kind of swing which caused him to tilt up the side of the enclosure. I watched his face, and he seemed to be saying something to me, only I couldn’t make it out.
I think I said something like “Huh?” Then about that time all kinds of brightly lit flowers were circling around my head and my arms seemed to be floating in front of me. I heard Andy say with a slur, “We butter git outta here…” His voice sounded like it was in a pipe…. Well, we sort of were sitting in a pipe… He started to move toward the hatchway.
I remember briefly thinking that I was just fine enjoying the interesting scenery. By now there were bright lights streaming toward me from all sides. Then I thought. “No. I better leave.” So, I struggled to pull myself into the hatchway. It was big enough that we could both pull ourselves out together.
I began climbing down the ladder head first. It was about 15 feet to the ground. I was completely out of the hatch with my body completely upside down on the ladder before I decided that it would be better if I turned over and went down feet first. Somehow I managed to swing my feet down and around without falling off the ladder. I think Andy was pretty much in the same predicament as I was.
Once we were on the ground, we hobbled into the electric shop and sat down. We told Bill Bennett that this was not a good solvent to use. I don’t even want to remember what the name of the solvent was. If I mentioned it, someone may put it in some tubs of white out and sell it to kids in Panama, because Trichloroethylene had nothing on this.
I suppose we finally found a replacement solvent. Though, I don’t remember what it was. All I do know is that it was quite an adventure trying to find one. Maybe we just used a lot of Electro contact cleaner after that.
Like Howard Chumbley, who told stories about being up to his elbows in transformer oil made with PCBs, I can now tell my fellow teammates at work, “Yeah. I remember the days when we were up to our elbows in Trichloroethylene. Never gave it a second thought.” Only, their reaction would be a little different than ours were in the electric shop office. They might raise their eyes up from their computer monitors and look across the cubicle at me for a moment. Then give me a look like “there goes that crazy old guy that used to work in a power plant again. Hasn’t he told us that story about 50 times already?” Well…. That solvent and stuff. It makes you forget things…. I can’t remember what I have already said.
Comments from the original Post:
Originally posted March 21, 2014:
As a young novice Power Plant Summer Help, I had watched seasoned Power Plant Men measure the distance between two points by walking between them and multiplying the number of steps by three. At first I wondered how they could be sure that their strides were all exactly three feet apart. Because the end result of these actions usually came out pretty close to their estimate, over time I began to think that the length of the stride of any respectable Power Plant Man must naturally be three feet.
So, one day when I was working on going to pull a cable from one manhole to the next, I decided I wanted to know the distance before I pulled a lot of cable off of the cable reel. So, I remember that I grabbed the tape measure out of my tool bucket and began walking at as normal of a gait as I could.
I thought if I measured the first step, or even the last step I took that it would somehow be a different size because I wasn’t moving at my normal speed. So. I figured I would surprise myself by just stopping at some random step as I walked between the two manholes.
I don’t know if anyone was watching me as I stood out in the field just north of the two smokestacks, if they were watching me, then they would have seen me pause and stand still for a moment looking down. Start messing around with my feet. Then take a few more steps. Pause once more and do the same thing.
What I was doing was stopping in the middle of my stride when I had just put a foot down, before I lifted the other foot and with my Stanley metal tape measure, I was measuring the distance from the back of one heel to the back of the other heel.
I can’t say that I was too disappointed to find that my stride was not exactly three feet. I hadn’t figured I was completely Power Plant Man material anyway. It turned out to be exactly 30 inches. Or two and a half feet. So, I realized I was about 3/4 Power Plant Man measured by my stride.
I found that I could easily walk between two points and measure the distance with great accuracy by multiplying the number of steps by two and a half feet. With great knowledge comes great responsibility…. or…um… something like that. Hence the story about how enough was not quite enough.
During the spring of 1992 I was tasked with running telephone cable to various points around the plant. We were going to begin installing a new computer network known as the “Ethernet”. When I first heard the name, I thought they were referring to something in space, where it used to be the belief that there was an area called the “Ether”. But as it turned out, it was the regular network that is still in use today.
Dennis Dunkelgod from Oklahoma City had come to the plant with a bunch of drawing much like they did a few years earlier when they wanted me to install the Dumb Terminals all over the place. (See Post “Working Smarter with Power Plant Dumb Terminals“). This time the diagrams included places where PCs were going to be placed. And where the network server was going to be setup. This required much better quality wiring than the dumb terminals.
So, Dennis saw to it that I had 1/2 mile of 100 pair telephone cable to run from the main plant up to the coalyard. Along with the cable came a box of 25-pair punchdown blocks. I’m sure you’ve seen punchdown blocks in movies when someone is tapping into a phone line, so they go up to these punchdown blocks and hook their handset up to the wires and listen in.
One of the places where I needed to place a number of computers was in the warehouse and the warehouse office. There were no good phone lines running to this building. There were barely enough to take care of the phones that were in the office at the time. So, I needed to figure out how to run the telephone cable to the warehouse which was the southern-most building in the main plant grounds.
Across the drive from the warehouse was the garage. When I looked at the phone panel in the garage, this looked like a good place to tap into the phone system. There were two 25 pair blocks in this building for only one phone. Enough for all the computers in the garage and the warehouse.
All I needed to do now was figure out how to pull a 50 pair telephone cable from the garage over to the warehouse. After looking for the conduit that brought the existing cable into the garage, I was able to determine how it went over to a hand hole at the north corner of the building and then over to a manhole not far away.
A hand hole was a shallow hole in the ground that has buried conduit coming into it. Our handholes had a large piece of concrete covering it.
When I looked at the handhole I suddenly remembered that in during the week of March 21, 1981 I had visited the Power Plant to pick up my application to apply for working as a summer help for my 3rd summer. I was wearing a beard that day when I arrived. While I was in college, I usually wore a beard in the winter to keep my face warm because I rode my bike a lot, and it helped keep my face warm.
I had my friend Tim Flowers with me that day because he was going to apply to be a pre-novice Power Plant Man and work as a summer help also that summer. It was snowing that day and it was almost 4:30pm. Quittin’ Time by the time I had said hello to the many Power Plant Men that I hadn’t seen since the previous summer.
We were heading back out to the parking lot when I heard someone hollering at me. I looked over toward the garage and there was Jim Heflin sitting on a backhoe digging a ditch. He had turned off the backhoe so that I could hear him yelling at me.
The Backhoe that Jim was on didn’t have a cab on it. He was all bundled up tying to keep warm. I believe when he pulled down his face warmer, he too was wearing a beard. He said that before he could go home that day he had to finish this rush job to dig a ditch all around the back and side of the garage.
When I returned the next summer Jim asked me if I remembered him digging the ditch in the snow that day in March. I told him I did. Then he said, “Come here.” We walked around the side of the garage, and sure enough. There was the ditch still open leading around the side and back of the garage. He said, “It was such a rush job I had to stay out in the snow digging this ditch before I could go home, and it has been left untouched since then.
The reason I bring this up, was because the ditch he had been digging was for the conduit that went from the handhole around the back of the garage and over to the warehouse. Later that summer the Construction crew from downtown came out to the plant and laid the conduit in the ditch and covered it back up. So, I knew how the cable needed to run from handhole to handhole over to the warehouse. Oh. Before I forget. Here is a picture of Jim Heflin with a beard:
So, back to figuring out how to get the cable to that warehouse. I measured how far it was from the punch down blocks to where it went down into the ground. From there I walked with my normal gait (which I knew was exactly 30 inches – remember?) counting my steps.
I measured how many steps it was to each handhole and over to the warehouse. where the conduit came up out of the ground and went into the warehouse. In this manner I calculated that I needed 775 feet exactly.
I figured I didn’t want to use the 100 pair cable. That was a lot more cable than we would ever need for this job, so I went up to Bill Bennett’s office and told him that I needed 775 feet of 50-pair telephone cable to go from the garage to the warehouse. He said that he would order some.
I don’t remember what time it was when I woke up in a cold sweat in the middle of the night thinking that the length of cable was just going to reach the telephone junction box, and not enough to comfortably reach the punch down blocks halfway up the junction box. So, when I arrived at work in the morning I went straight to Bill’s office and told him that I should have ordered at least 800 feet of cable instead of 775, just to be safe. Bill told me that he had already placed the order for 775 feet. It was too late to change it.
I thought to myself… surely when you order 775 feet of cable they will send some reasonable amount, like 1000 feet. Would they really cut it off at 775 feet exactly. So, I told myself it would be all right.
Sure enough. a couple of days later a reel of 50 pair telephone cable showed up in the electric shop. In big numbers written on the side of the real in red marker were the numbers “775 ft.” Oh geez.
Ok. Somehow I was going to have to make this work. Cross my fingers that maybe my stride was only 28 and a half inches now instead of 30 inches and I had measured it longer than it really was.
So, I pulled the cable from the garage, through the manholes over to the warehouse. In order to pull it from the last handhole into the junction box in the warehouse I had strapped some mule tape to it that I had strung earlier through the conduit using a fish tape. I remember going inside and beginning to pull the last bit of the cable to the junction box hoping to see the end of the cable come up out the conduit.
As I was pulling the cable, I could feel the cable beginning to bind up as it was tightening up in the last handhole. I was still only holding mule tape when I couldn’t pull anymore. Meaning that I didn’t have any cable yet.
So, I went back to the garage and pushed as much cable into the conduit that I could and still punch down the wires on the punchdown block. I even lowered the punchdown block in the junction box hoping that the extra foot would help. Then I went to each handhole and pulled the cable from the garage in the direction of the warehouse until it was as tight around the corners as it would go.
I had managed to pull an extra 2 feet or so into the last handhole. Now all I had left was to go into the warehouse and pull the mule tape to see if the cable would reach the junction box. — Suspense. Yeah. I know.
When I pulled the last 2 feet of cable from the handhole into the junction box, the end of the cable came out. But only about 1 foot of cable was in the junction box. A punchdown block is about 1 foot long.
So, in order to be able to punch the telephone cable down on the punch down block, I had to put the punchdown block at the bottom of the junction box, right where the cable came out of the conduit. On both ends of the cable, I never had to cut one inch of cable from either end. After making sure I had every inch of cable pulled tight through every handhole, I punched down both ends using the handy dandy Telephone wire punchdown tool.
I told myself that from now on, I was always going to throw in a couple hundred extra feet whenever someone asks me how much cable I need. That was too close! You would have thought I learned my lesson.
Now, 22 years later, I still have the same problem as a business analyst at Dell. Part of my job is estimating how long it is going to take to complete various parts of a project. I always make the same mistake and try to over-analyze it so that I can give a really accurate value. The problem is, that I don’t take into account that things take longer than you would think because of factors out of our control.
My project managers know me well enough to take the number that I give them and add a decent amount of time to my estimates. I even tell them that they should because I always underestimate the time. I always estimate how long it would take me to do it personally and I’m not usually the person that is actually writing the code.
Through the last 12 and a half years while working at Dell, I have never missed a go-live date. Oh. Just like this story, we finish on time, but with little or no time to spare. We are always up to the wire. Beginning right when I said we would and ending on the date we planned. Believe me. Just as I pulled every inch of slack out of that cable that day, we end up doing the same with the progress of our projects.
So, I guess I still haven’t learned to properly pad my estimates to reduce the risk of falling short. I think it has something to do with my personality and the way everything has to be mathematically calculated in my head.
Comments form the original post:
Originally posted March 28, 2014:
Ken Couri was the plant safety guru long before Randy Dailey showed up on April 16, 1984. Ken gave us our yearly Safety training on such things as first aid and CPR. When Randy came on the scene, our yearly safety training shifted into overdrive! Ken was the one that tested my driving when we took the Defensive Driving Course the summer of 1981 during my third summer as a summer help.
I remember that Ken climbed into the pickup truck parked outside the electric shop as I walked around to the driver side. I thought. This will be a cinch. I’m a great driver. I should come out of this with flying colors. I talked about this class in the post “Power Plant Safety is Job Number One“.
I had done my “Circle for Safety” by walking around the truck to make sure there weren’t any obstacles in the way. Which, by the way, is why AT&T trucks used to stick an orange cone at the back and front corner of their truck (maybe they still do. I haven’t noticed one lately). When an AT&T worker goes to pick up the orange cones, it forces them to look in front and behind the truck to make sure that there isn’t an obstacle behind or in front of it that they might hit when they leave the parking space.
I thought, right off the bat, I must really be impressing Ken Couri. Ken was a heavy equipment operator from the coalyard. He was a heavy equipment operator in more ways than one. In fact, I always thought of him as a gentle giant. Anyway, I thought, he probably hadn’t seen anyone do a circle for safety as geometrically circular as I was doing it. I had calculated the radius from the center of the truck to the front bumpers, added two feet and began my circle for safety checking both the front and back of the truck for obstacles. All clear.
I climbed into the truck, and without hesitation, grabbed my seat belt and strapped myself in. Smiling, I looked over at Ken, who was looking down at his checklist, apparently not paying any attention to me. Hmmm. Ok. Maybe he would be impressed by the way I backed out of the parking space.
I always had the habit of turning around and looking behind me as I backed out. So, I did just that. I carefully backed the truck out of the space while observing everything through the back window, momentarily glancing back to the front to make sure the truck didn’t strike anything as the truck pivoted around. Confident that I had done everything right, I noticed that Ken hadn’t looked up or written anything on the checklist.
He told me where to drive, and I put the truck in drive and headed in that direction. That is when I looked up at the rear view mirror for the first time. I suddenly realized I had made a grave error. I watched as Ken’s hand that held the pencil worked its way up the sheet to a particular checkbox and marked it.
You see, while I was busy creating my perfect Circle for Safety, Ken had climbed into the pickup and reached up and knocked the rear view mirror down so that it was way out of whack. I stopped the truck for a moment as I adjusted the mirror knowing full well that I was supposed to have done that long before I had put the truck in reverse. Well, that was that. No perfect score for me, and I was just beginning the test.
I didn’t know whether to feel bad about that, or to laugh about the way that Ken just sat there with no expression on his face as he checked the box that indicated that I hadn’t checked my rear view mirror before shifting into reverse as we had learned in the videos. I think I was so ashamed about not checking my rear view mirror before shifting into reverse so much that I didn’t even tell my best friend, Tim Flowers on the way home that day. Actually I was so disappointed with myself that this is the first time I have revealed this secret failure to anyone (other than Ken Couri of course, God rest his soul).
The one thing I remember most about Ken Couri during the yearly safety meetings was that he would tell us the story about Annie, who was our CPR dummy. Annie was a drowning victim in Paris France in the Seine river. Her real identity wasn’t known, but her drowning was considered such a tragedy, because someone so lovely as her had apparently committed suicide, and no one was around to save her.
Years later, a guy named Asmund Laerdal in Norway used her image to create the CPR mannequins known as Rescue Annie.
I am sort of an emotional person at the weirdest times, so whenever we had to practice CPR on Annie, I would get all choked up while trying not to let my coworkers see that I was having difficulty with performing CPR on a mannequin of a real person that had died from a real drowning back in the 1800’s. The only comfort I had was knowing that, as Ken Couri pointed out and Anna Edwards said in 2011: Her enigmatic smile is known to millions around the world and she has been kissed billions of times. (Read more: http://www.dailymail.co.uk/news/article-1393184/How-girl-drowned-Paris-kissed-face-time.html#ixzz2xJxJIJNj).
Once every year we would receive First Aid training from Ken and Randy. Each time we would hear the same stories about Safety and their importance. Randy, who had been a medic in the army had a full array of sayings (maybe the Power Plant men can add a comment to the post with some of his phrases). I wish I could remember them all at the same time.
Unfortunately they only come to me when an appropriate occasion arises. Like I see some unsafe act, or a possible situation where a tragedy could happen like the ones that Randy would describe. I remember his speech about the ABCs that you perform when you run across someone that is unconscious. You first “Assess” the situation. Then you check for “Breathing”, then you check their “Circulation”. He would always end by saying that “A weak pulse is hard to find.”
He would demonstrate this by tapping the dummy on the shoulder as an example and say, “Hey. Are you all right? You don’t want to perform CPR on someone that is only taking a nap in the park.” Then he would turn to one of us and say, “Call 911!” That was called, “implementing the EMS system. EMS stood for the “Emergency Medical System”. Then he would place his ear close to the mouth of the dummy while he was checking the pulse on the neck. He would repeat, “A week pulse is hard to find.”
In the past I may have described Randy Dailey as someone that would remind you of Barney Fife from the Andy Griffith Show… Maybe I haven’t, but he sort of does sometimes. You tell me.
Here is Randy Dailey:
Randy may occasionally remind a novice of Barney Fife, but to the experienced Power Plant Man, just looking at him and a Power Plant Man automatically thinks “Safety”! During the “We’ve Got the Power Program” (See the post: “Power Plant “We’ve Got the Power” Program) Randy Dailey invented a special pen that you could put in your handy dandy pocket protector worn by most respectable Power Plant Men that would beep at you if you were bent over too far and were putting yourself at risk of a back injury.
Randy had a lot of compassion as he trained us on safety. You could tell that he had an agenda, and that was to make sure that all of us came out of the class knowing how to provide the best first aid possible to our fellow Power Plant Men as possible. When he spoke to us about dressing a wound and performing CPR on someone who had no pulse, he never cracked a joke (well, except when he showed us how to create a diaper out of the triangular bandage).
He was serious about safety, and we carried that with us when we left the class. We knew that Randy had seen the worst of the worst during his life. I remember Monday, May 8 of 1989 we had just begun our safety training course. Randy may not have been thinking about the fact that he was turning 40 that day, but for some reason I had always known his birthday.
He told us a tragic story of a 4th of July celebration that he had attended. The topic was knowing when “not to do CPR”. I think he was in Arkansas. He was sitting in the bleachers watching the celebration when suddenly something went terribly wrong. As the crowd was watching the large explosions overhead creating huge balls of red and green and blue, there was suddenly an explosion on the ground that was unexpected.
A piece of metal shot out of the area where the fireworks were being ignited and flew into the crowd. I think he said it was a young lady that was struck in the head by a metal plate that cut the top of her head completely off just above the eyebrows. Randy went on to explain that in a case like this, CPR would obviously be useless, so use your common sense when assessing your surroundings.
Each year when Randy would tell this story, I would feel this sick feeling in my stomach, and I would taste this strange taste of blood in my mouth as the corners of my mouth would go down in disgust. This was an obvious tragedy that Randy witnessed, and the feelings I had were not so much about the person that was struck as they were instantly killed. It was because behind the stalwart face of Randy, while he told this story I could see the tremendous sorrow that he felt while recounting this story to us.
I knew, and I believe we all knew, that the reason that Randy was such a great Safety instructor was because he really and truly wanted to save lives. That was his ultimate goal. He would begin his mouth-to-mouth resuscitation training by quoting from the Bible. It was from Kings 4:34. He would say that mouth-to-mouth is found in the Bible. Then he would quote word-for-word from the book about Elisha saying:
“And he went up, and lay upon the child, and put his mouth upon his mouth, and his eyes upon his eyes, and his hands upon his hands: and he stretched himself upon the child; and the flesh of the child waxed warm.”
Randy pointed out, this is Mouth-to-mouth resuscitation in the Old Testament folks! So, when a situation arises, don’t be worried about germs and the like. Do what is necessary to save a life! Again I could see his mind flashing back to some tragedy that drove Randy on to make sure we were properly trained in First Aid and CPR.
Randy didn’t teach us Safety to gain “Bonus Points” from management as some pseudo-Power Plant Men did. Randy, from the day he came to the plant in May 8, 1984 until the day I left on August 16, 2001, was a true hero to me. I don’t know if he ever served in combat. I don’t know if he ever received one little stripe or medal on his uniform in the Army. What I do know is that to this day I am eternally grateful that I have had the opportunity to meet one of the most remarkable souls of our time the day Randy Dailey showed up at the Power Plant. I have always been certain that God himself sent Randy to administer his Safety Wisdom to the Power P;ant Men at the Coal-fired Power Plant in North Central Oklahoma! Randy continued to bless all of us year after year.
Originally posted April 12, 2014:
In an earlier post titled “Power Plant We’ve Got the Power Program” I explained how in 1990 we broke up into teams at the coal-fired Power Plant in North Central Oklahoma to find ways to save the Electric Company money. Before we were actually able to turn in our first set of ideas, we had a month or more to prepare those ideas and to turn them into proposals. During this time, and throughout the entire “We’ve Got the Power” program, teams who wanted to succeed and outdo the other teams became very secretive. Our team was definitely that way. We had secret experiments going on throughout the plant, and we didn’t want other teams to even know what areas we were investigating.
As the program progressed, a certain level of stress developed between teams. In a later post I will tell a story about how this level of stress led to a situation of suspicion and eventually even animosity. This post will not go into that situation. Instead I want to explain what our team did to try to alleviate some of the stress by devising a special “Power Plant Joke” that we played on the rest of the Power Plant Men (and Women).
There were some teams that had setup some experiments that they were running to see if their ideas may save the company money. Our team had several experiments running throughout the beginning months. All of which we carefully hid from prying eyes. We were proud of our stealthiness. Sneaking around, making sure we weren’t being followed when we went to take readings from our carefully hidden recorders and other devices.
Charles Foster, Scott Hubbard and I were sitting in the electric shop office discussing the stress level that had permeated the plant, and we thought we could take advantage of the stress by setting up a “We’ve Got The Power” Experiment out in the open that would be obvious to anyone that walked by. Only it would be a fake experiment designed to play a joke on the unsuspecting Power Plant Man.
Here is what we did….
Right outside the electric shop in the Turbine Generator basement there is a water fountain. We placed a hazard waste barrel a few feet away from the water fountain. Like this:
Then we mounted a junction box on the wall a few feet above the chemical waste barrel and a little to the right.
We turned the junction box so that the hinge was on the top, allowing the door to fall closed naturally. This was an important part of the setup to allow for the joke to automatically reset each time it was operated.
We ran some copper tubing from the water fountain water line over to the box. Then another copper line came out the bottom of the box and into the barrel. Next to that copper tube, another smaller copper tube came out of the bottom of the box and just bent toward the front of the box. It was not noticeable. We had a plastic hose coming out of the barrel and over to the drain next to the water fountain. Then we put Yellow Barrier Tape around the entire setup.
We tied Caution tags to the Barrier tape that said “We’ve Got the Power Experiment” Do not enter! I signed the tags.
There was an electric conduit running up from the junction box, that went up and into the wall about 6 feet above the junction box. So, this looked like a legitimate experiment going on, but for the life of anyone, no one would be able to tell what it was doing. — Mainly because it wasn’t doing anything….. At least not until someone went to investigate it.
So. Here is what would happen….
Employees would walk by and see the barrier tape with the hazardous waste barrel and the hoses and water lines coming from the back of the water fountain, with a junction box above it that was not completely closed. The door to the junction box was down, but not screwed closed. Conduit was going into the box, which meant that something electrical was probably inside Maybe a solenoid or something that was controlling the experiment.
They would read the Caution Tag that explained that this was a “We’ve Got the Power” experiment, and it would pique (pronounced “peak”) their curiosity enough that they couldn’t help but investigate it to see what was really going on.
So, what would invariably happen, was that someone would enter the area that was barrier taped off, and open the junction box to see what was inside. When they lifted the lid, they would find that they were instantly being soaked with water that would spray out of a small copper line pointing right at them directly under the junction box. At the same time, an alarm would go off above them behind the wall right above the electric shop office. It was very loud. A counter inside the junction box would register an “intruder’ had just opened the box.
So, as we would be sitting there during lunch, we would suddenly hear the alarm go off, and we could dart out the door to the Turbine Generator basement to find a drenched Power Plant Man. They were usually amused that they had fallen into the trap. I say usually, because I have the feeling that one particular person who found himself violating the barrier tape and getting soaked didn’t act too cordial about it. I’ll get to him later.
As I said, inside the box was a counter. It counted how many times the box had been opened and sprayed someone with water. So, we could go inspect it in the morning and we would know if anyone had looked at it while we were gone.
After the experiment had been there about a week, an overhaul began where Power Plant Men from different plants came to our plant to perform the overhaul. The plant would shut off one of the units and we would take it apart, and put it back together again fixing problems along the way (well. maybe not quite that drastic. It was a time to fix things that couldn’t be maintained or repaired while the unit was running).
So, the Power Plant Men at our plant, who by that time all knew about the bogus experiment just outside the electric shop, would bring unsuspecting Power Plant Men from other plants over to the see the “We’ve Got the Power” experiment going on in the hopes of seeing them get sprayed with water. So, a new round of alarms were going off during that time.
Eventually, when people had heard about the experiment, and knew that it was spraying people, they would approach the experiment with caution. When they opened the lid of the junction box, they would stand next to it against the wall in order to not get wet. The spray pattern from the crimped copper line was fairly wide, so you would have to stand practically against the wall next to the box in order to stay dry.
So, this was when we implemented Phase 2 of the experiment. — Yeah. It’s the second phase of many Power Plant Jokes that usually make the joke a much bigger success than the first phase. For instance, I have written a post about the “Psychological Profile of a Control Room Operator” in which I had played a joke on Gene Day, where after a week of preparing him for the final joke, I had coaxed him to look over my shoulder, only to have him read that according to his psychological profile, he was the type of person that would look over your shoulder and read your private material.
That would be a good joke in itself, but when Gene Day read that and began choking the life out of me, I pointed out to him the final statement in Gene Day’s profile which stated that he tends to choke people who try to help him by creating Psychological profiles of him. This second part of the joke is what really completes the joke and makes it a real success. The first part just makes it funny.
So, here is how we modified the experiment for Phase 2…. The nozzle that sprayed the employee actually came out the bottom of the box and elbowed to point toward the front of the box. So, what we did was we took a file and filed a tiny notch in the side of the copper tubing just below the junction box just above the elbow. The notch was on the side of the copper tube, and it was deep enough of a notch to make a little hole in the side of the copper line.
So, then, if someone was standing to the only side they could stand next to the box and the barrel and they opened up the lid of the Junction Box to show someone how the experiment worked, they wouldn’t notice right away, but a small stream of water would be spraying on their pants in just the appropriate location to make it look like the person had just pee’ed their pants.
Right when we had finished modifying the experiment for Phase 2, Howard Chumbley walked into the electric shop. He was a retired Electric Foreman, that I have written about in the post “Pioneers of Power Plant Fame Finally Find Peace“. He had come to visit the plant that day because there was going to be a Men’s Club lunch and he wanted to come and see some other old codgers that he used to work with that liked to attend the Men’s Club dinners. He always wanted to see us of course as well.
So, we told him about the “We’ve Got The Power” Joke Experiment just outside the electric shop that sprayed water on people. Of course, he wanted to see it, so we took him out and let him observe it. We explained that when you open the lid, an alarm goes off, the counter toggles and water sprays out of that little nozzle sticking out at the bottom. We told him he could try it if he wanted to see how it worked.
So, he climbed under the barrier tape and walked around the side of the junction box that didn’t have the barrel, and reached over and lifted the lid. The alarm when off, water sprayed out, and Howard laughed with glee to see how we had devised such a nice trick. After watching the water spray for about 3 or 4 seconds, he suddenly realized that something was wrong. He dropped the lid and looked down, only to find that it looked like he had just pee’ed his pants.
That was it! That was icing on the cake. Howard laughed even more when he realized what had happened.
The next morning when we came in the shop, we went to look at the experiment, it had been disassembled, or shutdown in some manner. I think some caution tag had been placed there by Gary Wright, the Shift Supervisor stating something like this was a safety hazard, or some such thing.
Anyway, when I went up to the Control Room to ask him why he shutdown our experiment he was adamant that it constituted Horseplay and someone could get hurt. Maybe when the water sprayed on them, they might jerk back and fall down and get hurt. Ok….
I suppose. Though, by the time he took it down, everyone at the plant already knew about it, and we were just in the Phase 2 part of the experiment. In this phase anyone who was looking at the experiment was doing it by opening up the door from the side, and peeing their pants and they wouldn’t jerk back……—- Oh….. I see…. Shift Supervisors don’t usually like to walk into the control room looking like they have just pee’ed their pants.
I will say that I hadn’t expected that type of reaction from Gary Wright, because up to that time, he seemed more mild-mannered than the rest of the Shift Supervisors. We just took it that the more upset Gary was with us about it, the more successful the joke had been implemented. The joke had played out by that time, and we were good with it either way.
After it was all said and done. We thought it did help to reduce the overall tension that was permeating the plant due to the “We’ve Got the Power Program”.
Originally posted May 30, 2014:
Unlike the story I told a few weeks ago about Jim Padgett, this is not a story about being called to work in the middle of the night by a true Power Plant Man (See post: “Making A Friends from Foes – A Tale of Power Plant Woes“) or even like the story that explained the “Power Plant Black Time and the Six Hour Rule“. No. This is a quick story about a sobering slap in the face I encountered when walking into the electric shop one morning at the Coal-fired Power Plant in North Central Oklahoma.
I think this must have been when I was on someone’s short list for a “Power Plant Joke”, or maybe I just hadn’t been paying attention a month earlier when Bill Bennett may have informed me that this morning was coming. Either way, I was totally taken off guard when I entered the shop that morning with Scott Hubbard, my Carpooling buddy.
The first indication that something was up was that there were three contract hands standing there dressed in their worn clothing indicating that they had been hired to do some kind of “manual” activity. Yep. Worn jeans with holes. Shirts slightly ripped. One guy missing the sleeves on his shirt. I think one of them had accidentally taken a shower before he showed up. He may have mixed up his Mondays and Saturdays and woke up grumpy on Saturday and took a shower on Monday.
None of the contract hands had thought about shaving for the past week or so. So, they definitely looked out of place in the shop usually occupied by professional Power Plant Electricians, who liked to keep themselves clean and generally followed good hygiene practices.
My first thought was, “Hmm…. Looks like there is some dirty job someone has to do in the shop today. I wonder what it is.” I walked into the electric shop to wait until 8:00 to come around. Bill Bennett was leaning against one of the desks talking to Charles Foster. I asked Bill, “What’s up with the Contractors?”
Bill replied, “They are here to help you.” “What am I going to be doing?” I asked curiously. “You know. Pulling wire from the Vital Service Panel to the Telephone Room in the main office.” “Oh. That.” I replied trying to remember if I could recall ever being told that I was supposed to be inheriting this particular job.
The last time I had felt like this was when I was in High School and our American History teacher told us that the semester class projects were due tomorrow and he continued to explain that we would be presenting the projects in alphabetical order. “Which means that Kevin Breazile. You will be going first.”
Side Story Time:
Class Project? Oh No! I had forgotten all about it! I was supposed to write a paper about the Roadway system in the United States, including how we were preparing to go to the Metric System.” (Like that ever happened… This was in 1976).
So, after school I went straight home and told my mom that I needed to go to the Public Library to prepare for a class project that needed to be done tomorrow. At the library I quickly grabbed a bunch of facts out of encyclopedias. I made up a few statistics about how many miles of roads there were in the United States.
Then once I was back at home, I thought about the roads in the U.S. Well, there were dirt roads, gravel roads, asphalt roads, and roads made of concrete. So. I filled a jar with dirt. One with some rocks I found out in the street. I found a piece of asphalt that had worked itself loose at the intersection by my house. I also found a chunk of concrete under our deck in the backyard where we had busted up our patio once to pour a new one…. These were my props for my presentation.
I remembered that on the way from Kansas City To Columbia Missouri along Highway 70, there was a sign that said, 100 Miles or 160 Kilometers to Columbia. There was also one just outside Saint Louis going to Columbia that said the same thing. So, I added that to my presentation. This met the requirement of how the roadways were moving to the metric system.
When the presentation began, I began handing the jars to someone in the front row to pass around the class….. Yeah. A jar of dirt. A jar of rocks, and a piece of asphalt and the chunk of concrete. I remember our teacher, Mr. Wright grabbed the chunk of Concrete when I gave it to the guy in the front row and looking it over, then pointing to a spot on it and saying, “I can see the skid marks here where I almost hit you!”
Anyway. I ended the presentation by taking the chunk of concrete after it had been passed around the class and holding it up and saying that if we continued to create roads at the same pace that we have over the last 60 years, by the year 2076 the world will look like this…. And I held up the chunk of concrete. — Of course.. I had totally made that statistic up out of thin air. — I got an A+ for that project which was worth 1/3 of our grade for the semester.
End of side story.
So, here I was again, fourteen years later, and I was being told that I had a crew of guys standing out in the shop waiting for directions on how to pull cable from the Logic room just below the control room, across the T-G building and into the middle of the Office building on the top floor. Even though the Office was on the 3rd floor, it was equivalent to the 6th floor of an office building.
From experience, I knew that the cable would have to be pulled from the logic room down to the cable spreading room below the main Switchgear, through two manholes, then up through conduit to the office area above the break room kitchen and over to the Telephone room.
I had done nothing to prepare for this. I hadn’t looked through the blueprints to find the best route. I hadn’t even seen the large spool of wire on the pallet in the Main Switchgear waiting to be used. I hadn’t even prepared myself by looking confident like I knew what I was doing….
Bill walked out the door leaving me in the office with Charles. I wasn’t sure if Charles could tell that I was completely blind-sided by this job or not. But he did give me a quick “leg up”. He said, “Seems to me that there is already power going from the VSP (for Vital Services Panel) to the Telephone room.”
Well. I already knew that I was really lucky. Especially when I asked Saint Anthony to help me find a solution to a problem. So, I quickly glanced over in the corner where Saint Anthony liked to lean against the wall while he waited for me to come to my senses and have some faith. In my mind I could see Anthony shrug like, “sounds like you might give it a try.”
So, I walked… no… I strolled out into the shop like I belonged there….. — Oh… yeah. I did. But at that particular moment I didn’t feel like it, so I thought maybe if I walked like I felt like I did, it would help me feel that way.
I asked Scott Hubbard if he could help me check to see if we had power in the Telephone Room from the Vital Services Panel. He said he would be glad to help (this was Scott’s usual response. — A True Power Plant Man Response).
I asked him to go the Telephone room while I went to the Vital Service Panel for Unit 1 in the Logic Room. Scott took his handy Dandy Voltage Checking Tool and headed off toward the Office area.
I headed for the Logic Room with a pair of Fuse Pullers:
The Vital Service Panel is mounted on the wall next to the UPS (Uninterruptible Power Supply). I opened it and read the labels inside of the cover. After scanning the list of locations that were fed from this panel I found one that could have been the one circuit I was looking for.
It was cryptically labelled in pencil “Telephone Room”. Hmmm…. I wonder if this is it… My mind had quick as a snap decrypted this entry and came up with “Telephone room”. — That sure sounds like this would provide power to the Telephone room. Let’s just hope that it is labelled correctly.
I waited until Scott called me on the gray phone to tell me that he was in place by the Telephone room. He had checked all of the receptacles (plug ins) in the room, and they all had power on them.
I told him that I would remove the fuse to the circuit that looked like it provided power to the telephone room, so in about 15 seconds, he could check to see if any of the receptacles was dead. So, we did just that. I removed the fuse….. — My first thought was…. Good. I didn’t trip the unit. I would have known that right away. — You never know… pulling a fuse out of a panel labelled “Vital Services Panel” kind of leaves you to believe that the stuff in this panel is really really important.
I went back to the gray phone and waited for Scott to get back on the phone. About 15 more seconds and Scott returned. He told me that the power had turned off on one of the receptacles on the wall. I told him I was going to put the fuse back in and head up to the telephone room so that he could show me where it was.
Literally 20 minutes after I had been jolted awake by the revelation that I was supposed to lead a crew of contractors on a wire pull that I had not prepared for, I had found out that the wire was already there. No wire pull was necessary.
Scott showed me where the receptacle was, and we walked back to the electric shop. Bill Bennett was standing in the shop wondering where I had disappeared to (oops. ended the sentence with a preposition. I should know better than that. I should have said, “….where I went.”). I was still wondering in the back of my head if I had just completely forgot that Bill had ever told me about this, or maybe he had forgotten to mention it in the first place, or he had not told me on purpose just to see how I would react to the sudden revelation that I had a semi-difficult job with no time to prepare for it.
I waited for Bill to follow me into the electric shop office. Which he did. Standing there with as straight of a face as I could muster, I looked at Bill as he asked me when I was going to start pulling the wire. The Contractors are just standing around doing nothing.
I said, “The job is already done. The wire has already been pulled.” “What do you mean? It’s still in the switchgear on the pallet.” Bill responded. I shrugged and said, “We don’t need to pull wire from the Vital Services Panel. There is already a circuit from that panel to the telephone room.” I looked over at Charles and smiled. Charles smiled back. Bill said something like, “Oh… Then I wonder what we are going to do with these contractors. We have them for three days.” Then he left the office.
I thought that somehow Charles knew something about my being “setup for some kind of failure” and had this up his sleeve all along so that it would backfire. — Just my luck. With three of my best friends standing there, how could I fail…. Charles Foster, Scott Hubbard and Saint Anthony.
We had the contractors sweep out switchgears for the next 3 days.
Comment from the original Post
Originally posted June 6, 2014;
I’m sure the plant manager at the Coal-fired Power Plant in North Central Oklahoma thought that a little competition might just do our Safety Program a little good. The maintenance crews always knew what they were going to be doing first thing on Monday morning. They were going to attend a Safety Meeting with their team. All of the maintenance crews attended a team safety meeting every Monday morning to remind them to be safe during the week. This had been going on for at least 9 years at the power plant. Every Monday morning we all looked forward to the 30 minutes we would spend reminding ourselves to be safe that week.
It didn’t seem to matter if I was on the Summer Help yard crew, or a janitor, on the labor crew or an electrician. The Monday Morning safety meetings were all pretty much the same. Someone would read from a Safety pamphlet that each of the foreman would receive once each month. We would try to read one of the articles each week in order to stretch it out so that it lasted the entire month of Monday Morning Safety Meetings. This often meant that we would be listening to a completely irrelevant safety article that really didn’t apply to us.
Some of the articles were things that reminded us to be safe in the work place. Other articles reminded us to clean up the kitchen counter after you have finished cutting up the chicken in order to cook fried chicken for dinner. The chicken juices could lead to food poisoning if they sat there for a while and then some other food was placed on the same counter if it was still soaked in juices from the chicken. We justified to ourselves that it didn’t hurt to remind ourselves about things like this because if we went home and had food poisoning by not watching our chicken juices, then it could be as serious as a lost workday accident on the job.
When I joined the electric shop, I used to keep a stack of all the Safety Pamphlets. Who knew if they would ever come in handy. Years later when I left the Power Plant to pursue another career I left the stack behind in case some other safety zealot needed some motivating safety material. I tried to find a picture of the safety pamphlets that we used to read on Google, but I could only find Safety Pamphlets that were more colorful and had more eye-catching covers. The only aesthetic difference between our safety pamphlets from one month to the other consisted of using a different color font. So, one month, the pamphlet would be written in blue. The next month, green. Then red. Maybe purple some times. The December one would have a little drawing of holly at the top. That was about as exciting as they were.
Occasionally the foreman would get a different kind of safety pamphlet on a certain topic. Instead of changing the font color, this pamphlet would change the background color to one bright solid color. I could find a picture of one of these:
In the first paragraph I mentioned that the maintenance crews generally knew what they would be doing right off the bat on Monday morning when their work day began. Yep. They would spend 15 to 30 minutes staring off into space while their foreman, or the designated hypnotist would read a safety pamphlet in a monotone voice. I think it was permitted to fall asleep as long as you didn’t snore. Once you snored it was too hard to claim that your eyes were closed only so that you could better picture how to lift with your legs and not your back.
In order to add something dynamic to the Monday Morning Safety Meeting, it was decided that some friendly competition might help. So, here is what happened:
A Safety Committee was formed and their task was to collect safety slogans from the teams and once each month they would decide which slogan was the best and then it would become the “Safety Slogan of the Month”. Then for the next month this particular safety slogan would be posted on all the bulletin boards throughout the plant. At the end of the year, a winner was selected from the 12 winning Monthly Safety Slogans. Whichever team won the safety slogan of the year award would be honored with a free Pizza (or two) for lunch.
A noble attempt at trying to add a little spice (and tomato sauce) into the safety program.
At first our team didn’t give this much thought. I was one of the first people from the electric shop on the committee and since I was on the committee, I didn’t think it would be fair to submit a safety slogan myself, because I would have to be one of the people voting on it. One person from each area was on the Safety Committee. One person from each of the three A foremen’s teams in the Maintenance shop. One person from the Instrument and Controls team and one electrician. One person from the office area. One from the warehouse. There might have been one person from the Chemistry Lab, but since there were only three chemists, I’m not sure how long that lasted.
Anyway, sometime in March, 1992, when we were sitting in a Monday Morning Safety Meeting staring blankly at the only thing moving in the room besides the lips of the Safety Article Hypnotist, a black beetle scurrying across the floor, Andy Tubbs finally broke through our hypnotic state by making a suggestion. He said, “How about we start entering safety slogans for the Safety Slogan Contest and try to win the free pizza at the end of the year? Instead of just sitting here on Monday Mornings doing the same thing over and over, let’s spend our time brainstorming Safety Slogans!”
This of course was a brilliant idea. It meant that we would actually be blurting out all kinds of goofy safety slogans until we hit on a really good one to turn in for the month. We began immediately. I was the scribe capturing all the creativity that suddenly came popping up from no where. Andy was real quick to come up with some. Others took their time, but when they spoke they usually had a pretty clever safety slogan.
By the end of the first day we had about 10 new safety slogans to choose from. We picked the best one of the bunch and turned it in at the front office. I don’t remember the specific safety slogan we started out with, but I do remember some of them that the team invented. Here are a couple unique slogans that I have always remembered – not written by me….
“Lift with your legs, not with your back, or you may hear a Lumbar crack.”
“Wear skin protection in Oklahoma or you may get Melanoma.”
I invite anyone at the plant that remembers more slogans to add them to the Comments below….
You can see that we tried to take a standard safety slogan like “Lift with Your Legs and Not your Back” and added a clever twist to it. I had taken out the stack of safety pamphlets from the cabinet and we reviewed them. Each of them had a safety slogan on the back. We weren’t going to use any that were already written, but it gave us ideas for new slogans.
We won the Monthly Safety Slogan that month. So, we figured we were on a roll. The next month we picked our next best one. By that time we must have come up with over 25 pretty good safety slogans, and we figured we would enter our best one each month. We were in for a little surprise.
After submitting a real humdinger of a Safety Slogan the second month (something like, “Wear your Eye Protection at work so you can See Your Family at Home” — well. I just made that up. I don’t remember the exact slogan 22 years later), the slogan that won that month was a much more bland slogan than our clever one. We felt slighted. So, we talked to Jimmy Moore (I believe) who was the electrician on the other team of Electricians in our shop that was on the Safety Committee selecting the safety slogans this year. He said that there were some people on the committee that thought it wasn’t good for the same team to win two times in a row. Others thought that any one team should only be able to win once a year.
As it turned out, we were able to win the monthly safety slogan only a few more times that year only because we were the only team that turned in a safety slogan during those months.
When it came time for picking the winning safety slogan for the year, Sue Schritter’s slogan from the warehouse won even though it was fairly lame compared to the clever ones we had been turning in. (Note the warehouse and the front office were all under the same manager…. so, when one of them won, they both really did). So, the front office (slash) warehouse were able to enjoy the free pizza.
After complaining about the process at the beginning of the next year, we were determined that we were going to do what it took to win every single month and that way they would have to give us the pizza at the end of the year. So, in 1993 that was our goal.
It was determined at the beginning of the year that all safety slogans would be judged without knowing who had turned them in. It was also determined that a team could turn in as many safety slogans as they wanted each month (probably because we had complained that our team was unfairly being singled out).
So, we made a concerted effort to turn in at least 15 safety slogans each month. That way, the odds of one of ours being picked would be very high, especially since our team was the only team that was really serious about wanting to win the free pizza at the end of the year.
Gary Wehunt from our team was on the committee selecting the slogans in 1993, so he would tell us about the conversations the committee was having each month when they would get together to select the slogan, and we knew it wasn’t going to be easy to win every single month.
During the year, it became a game of cat and mouse to try to win the safety slogan of the month every single month. We knew that a couple of people on the Safety Committee were doing everything they could to not pick one our our slogans. So, here is what we did… along with the best safety slogans we had, we threw in some really lame ones. I think we had some that were so bad they were nothing more than…. “Think Safety”. Our better safety slogans were more like: “Watch for Overhead Hazards! Avoid becoming Food for Buzzards” or “Wear you Safety Harness when working up high. One wrong step and you may die.” — I mean…. How could any other safety slogan compete with the likes of those?
The funny thing was that we thought that just in case the Safety Committee was trying to look for a safety slogan that our team didn’t write, they would intentionally pick a really bad one. Like “Think Safety”.
And it actually worked. Two months during 1993, the team actually chose a Safety Slogan that was really lame, just to try and pick the one that our team didn’t enter only to be surprised to find that it was from our team.
Through October our team had managed to win every Safety Slogan of the Month, and it looked like we were going to finally win the Safety Slogan of the Year and receive the free Pizza. I had written down every safety slogan our team had invented. We had over 425 safety slogans by that time. I had a folder in the filing cabinet with the entire list.
Then in November, the people who were on the Safety Committee who were intent on us not winning the yearly safety slogan was able to slip one by. They had submitted a safety slogan from their own team and had told a couple other people to vote for it. It didn’t take too many votes to win for the month since when we turned in 15 to 20 slogans the votes were spread out.
Most of the slogans that did receive a vote would only get one vote. So, any slogan that had two or more votes would usually win. So, all they had to do was throw together a safety slogan and tell someone else on the committee that was not happy about our team winning every month during the year, and they would win that month.
Louise Kalicki turned in a safety slogan in November. It was a simple safety slogan like “Be Safe for your family’s sake”. We had turned in a number of slogans that had said pretty much the same thing in the 400 or more slogans we had submitted, but that was the slogan that won during that month.
Well. That was all it took. When the winner of the Safety Slogan for the year was chosen, there was no way that everyone didn’t already know whose team the safety slogan was from because they had been posted on the bulletin boards throughout the year. So, you can guess what happened. After the electric shop had won 11 of the 12 safety slogans in 1993, The girls in the front office won the free pizza… again (just like they did every year).
So, what happened in 1994? Well…. That’s another story… isn’t it?
Comments from the original post:
Originally posted June 13, 2014:
When discussing Telephones at the Coal-Fired Power Plant in North Central Oklahoma, I have to remember that some of my readers have a completely different perspective of telephones than me. My children grew up probably never seeing a real rotary dial phone except in movies or old TV shows. It might be a little hard for them to imagine a telephone being a possible murder weapon. Telephones have come a long way since I grew up in the 1960’s and 70’s.
When you turned the dial on a Rotary phone you put your finger in the hole on the number you want to dial and then you swing it around until your finger bumps up against the metal bracket. When you pull your finger out of the hole, the phone sends a rapid succession of pulses to the telephone company telling them what number you just dialed. It was very… well…. tedious and manual…. and not even electronic. It was electric signals and switches. “Mechanical” is the word I think I’m trying to say.
Even the way you received a dial tone was by sending something called a “Ring-to-ground” signal to the telephone company. That would happen when you would lift the receiver off the hook. There are only two wires used to communicate in an old phone and only one of those had voltage on it. when you ground that wire (called the “Ring”) momentarily, the phone company would then send a dial tone to your phone.
You could actually do this on a dead phone line at times when the phone company had shut off your service. On an old pay phone, when the proper coin was inserted in the phone, the coin itself was used to ground the ring wire, thus telling the telephone company to send the dial tone, allowing you to use the phone. In 1983 there was a movie called “Wargames”.
I had learned about how these telephones worked from Bill Rivers just before going to watch this movie. During the movie Matthew Broderick’s character needed to make a phone call at a pay phone but didn’t have a coin. By taking the mouthpiece off of the transmitter, and using a metal pop top he found on the ground, he was able to ground the “ring” wire to the pay phone, and he received a dial tone. There was a good ol’ boy sitting behind me in the movie theater that said, “You can’t do that!” — Being the newly educated smart (-alec) guy I was, I turned around and said, “Yeah. You really can.”
Anyway. This isn’t a story so much about how old phones work. I just wanted to bring the younger readers back-to-date on phones since now they don’t really call them telephones anymore. It is more like, “Smart Phone” and “Cell Phone”, “Mobile Phone” or just “Phone”. The phone in the house isn’t even referred to as a telephone. We now call them “Home Phone” to distinguish them from the actual phones that we use.
Anyway, when I joined the electric shop in 1983, I learned about the phone system. We didn’t use the older Rotary Dial phones at the plant. We were one step up. We had “Touch Tone” Phones.
As I have mentioned in previous posts, we had our own telephone computer at the Power Plant. It was called a ROLM phone system. See the post “A Slap In the Face at a Gas-fired Power Plant“.
To give you an idea of the technology used by this phone system, you connected to it using a “teletype” terminal that you connected to a telephone by clipping the receiver in a cradle. Then you dialed the phone computer. When you connected, it was at 300 Baud. Think of 300 bytes per second, only using audio…. like a fax machine. — It was like connecting using a modem. 300 baud meant that when it typed out the results on the paper that scrolled out the top, you could watch it as it slowly printed out each line. The maximum speed of the terminal was 300 baud.
In this picture you can see the cradle in the back where the phone receiver would fit in those two rubber cups.
After many years of going to the lab to connect to the telephone computer to make changes and to monitor the telephone traffic, in 1992 I decided to bring my 8088 computer to work and set it on the desk in the electric shop. We didn’t have our own computer yet. At that time the only people that had computers were office workers and the Shift Supervisor. We had started a computer club and having a computer in the shop was a big help. I had just replaced this computer at home with a 486.
I had a modem on my computer, so I tried connecting to the telephone computer, and it worked! So, sometimes during lunch when Charles Foster and I were sitting there talking about movies we had seen while eating vegetables from his garden, I would connect to the ROLM computer and just watch the call log. I could see whenever someone was dialing in and out of the plant.
We had a special call in number into the plant that allowed you to make “trunk” calls. This is another term you don’t hear much anymore. You see….. for the younger readers (again)…. long distant calls used to cost a lot of money. You would be charged by how many minutes you were on the call. During the day, it could be as high as $3.00 a minute to call across the country. Amazing huh? Because today, most of you with cell phones and even your land lines (which are rarely real land lines anymore) long distant phone calls are now free with your phone plan.
Yeah, if you wanted to call someone in the next town over, you would have to pay a fee for every minute you were on the call…. That was when AT&T had a monopoly on the phone lines in the United States. Sure, you only payed $7.00 each month for your phone, but you could only call people in your immediate area or you would be charged extra.
A Trunk line gave you access to a much wider area. The Electric company had a trunk line that gave them access to most of Oklahoma. You could dial into a local number that would connect you to the company phone system. Then after entering the correct password number, you could dial access numbers that would take you to another office location in the electric company. Once on that phone system, you could dial to get an outside line, and then dial a local number in that area.
Our plant had three access numbers that allowed you to dial out locally to Stillwater, Ponca City and Pawnee. This was useful when a foreman needed to call people out to work. They could dial into the plant, then back out to one of these other towns and then dial the local phone number of the crew member they were trying to reach without incurring a personal charge on their phone line.
So, here I was in 1992 during lunch watching the phone traffic in and out of the plant (not exactly NSA style, but sort of), when I saw something unexpected. A long string of numbers showed up. Someone had dialed in on the Stillwater trunk, then dialed out to the Corporate Headquarters trunk, then out to Oklahoma City and from there they placed a long distance call to a phone number in the same area code. The prefix on the phone number was familiar to me. It was a Ponca City phone number. I had lived in Ponca City for three years when I had been married, from 1986 to 1989. I knew a Ponca City phone number when I saw one.
I thought this was odd, because it wouldn’t be normal for someone to dial from Stillwater through out plant to Oklahoma City only to call a Ponca City phone number when they could have dialed the local Ponca City access code. Then they wouldn’t have had to make a long distance call which bypassed our trunk call system causing the electric company to be billed for the long distance telephone call.
At the time I was a CompuServe user. This was when the World Wide Web was in it’s infancy. I was still using a DOS computer. When I connected to the Internet, it was either by using my dad’s Internet account from Oklahoma State University where I would use Telnet to access a bunch of mainframe computers all over the country, or I would use the DOS-based version of CompuServe. CompuServe was the king of Internet access before America Online came around and seemingly overnight made CompuServe obsolete.
In 1992, CompuServe had a service where you could look up phone numbers and find out whose number it was. Imagine that! Yeah. That was one of the neatest features on CompuServe! That and getting stock quotes. — Like I said…. There was no “www.whitepages.com” online. The only catch to using the reverse phone number feature, was that it was like making a long distance call. It cost money. You were charged by the minute for using the CompuServe reverse telephone number service, with the least amount being a dollar.
So, I bit the bullet and accessed the Phone Number lookup section of CompuServe. I quickly typed in the number. When the name and address of the user popped up, I quickly hit “Print Screen”, and then exited the service. My fee came to $1.00, but at least I knew what number had been dialed in Ponca City.
Charles, Scott Hubbard and I were a little excited by the time Terry Blevins walked into the electric shop office after lunch was over, I told him what I had seen.
When I told Terry the name of the person that had received the long distance call, he recognized the name right away. When I gave him the address, he was sure he knew who it was. The phone number belonged to the Music Director at the Ponca City High School. His son was attending college in Stillwater, Oklahoma.
Well, that sort of cinched it. We had a pretty good idea who had made the call. It was a college student calling home, who had been given the phone number most likely by a fellow student who knew the code to call home in Oklahoma City. So, the only local access code this guy knew was how to dial through our plant to Oklahoma City and back out where he was free (but it was not free for us) to make a long distance call home.
Armed with this knowledge, I headed up to the front office. I went straight to the Plant Manager, Ron Kilman’s office. I told Ron what I had found. I explained in detail how the person had dialed from Stillwater into our plant and then to Oklahoma City and out and then placed a long distance call to Ponca City leaving us with the phone bill. Since it was the middle of the day, the cost of a long distance call was not cheap.
I told Ron that I had used CompuServe to lookup the phone number and that Terry had said that it belonged to the Music Director at the Ponca City High School and that he had a son in college in Stillwater. I was all ready to pounce on this guy. This was a fraudulent use of the telephone service and there were some pretty strict laws then about stealing long distance from someone else.
Ron, being the more level-headed of the two of us thought about it for a minute and said, “What would be the best way to stop this from happening?” — Oh. Well. I was so intent on catching the culprit, I hadn’t thought about that angle…. “Well….” I said, “We could change the pass code used to log into our phone system. We would just have to tell our supervisors what the new number is.”
Ron asked me what it would take to do that. I told him I could do it in two minutes. We quickly settled on a new 4 digit pass code and I left his office and returned to the electric shop and made the change essentially turning the tables on the Telephone Interloper. I suppose the college student in Stillwater was lucky that our plant manager at the time was the type to forgive and forget.
Three years later the entire electric company phone system was replaced by a new AT&T computer which was managed by AT&T. As you can tell… Technology just keeps moving forward making seemingly really neat new inventions quickly obsolete.
Comments from the original post:
Originally posted June 21, 2014. I updated dates and added some new things.
I don’t know if anyone of us knew what to expect Wednesday morning January 13 , 1993 when we were told to go to a meeting in the break room that was going to take all day. We were supposed to be in some kind of training. Everyone at the plant was going to have to go through whatever training we were having. Training like this always seemed funny to me for some reason. I think it was because the hodgepodge of welders, mechanics, machinists, electricians and Instrument and Controls guys seemed so out of place in their coal-stained worn out old jeans and tee shirts.
I remember walking into the break room and sitting down across the table from Paul Mullon. He was a new chemist at the time. He had just started work that day. We became friends right away. Scott Hubbard, Paul and I were carpooling buddies. He always looked a lot younger than he really was:
See how much younger he looks? — Oh. That’s what I would always say about Gene Day because he was always as old as dirt. Even when he was young. Paul is only four years older than I am, but he still looks like he’s a lot younger than 70. Even his great great grand daughter is saluting him in this photo. Actually. I love Paul Mullon as if he was my own brother. He still looks younger than my younger brother who is four years younger than I am. People used to think that he was his own daughter’s boyfriend.
When our training began, the plant manager at the coal-fired power plant in North Central Oklahoma, Ron Kilman came in and told us that we were going to learn about the “Quality Process”. He explained that the Quality Process was a “Process”, not a “Program” like the “We’ve Got The Power Program” we had a few years earlier. This meant that it wasn’t a one time thing that would be over any time soon. The Quality Process was something that we will be able to use the rest of our lives.
At this point they handed out a blue binder to each of us. The title on the front said, “QuickStart – Foundations of Team Development”. A person from a company called “The Praxis Group”, Rick Olson from Utah (when I originally posted this last year, I couldn’t remember his name. Then I found my Quality book and it had Rick’s name in it). I had looked Rick Olson up to see if he was a member of CompuServe and there was Rick Olson from Ogden, Utah. When I asked him if he was from Ogden, he told me he was from Provo, Utah.
One of the first things Rick asked us to do was to break up into teams of four or five and we were asked to come up with 3 facts about ourselves. Two of which were true and one that was false. Then our team mates were asked to vote on which fact they thought was the false one. The only one I remember from that game was that Ben Brandt had dinner with the Bill Clinton on one occasion when he was Governor of Arkansas. — At least, I think that was what it was… Maybe that was the fact that was false.
The purpose of this game was to get to know each other…. Well…. We had all been working with each other for the past 15 years, so we all knew each other pretty good by that time. Except for someone new like Paul. I think my false fact was that I had hitchhiked from Columbia, Missouri to New Orleans when I was in college. — That was an easy one. Everyone knew that I had hitchhiked to Holly Springs National Forest in Mississippi, not New Orleans.
Anyway, after we knew each other better, we learned about the different roles that members of our teams would have. Our “Quality” teams were going to be our own crews. Each team was going to have a Leader, a Facilitator, a Recorder, and if needed (though we never really needed one), a Logistics person. The Logistics person was just someone that found a place where the team could meet. We always just met in the Electric Shop office. I wanted to be “Facilitator”.
We learned about the importance of creating Ground Rules for our Quality Meetings. One of the Ground rules we had was to be courteous to each other. Another was to “Be willing to change” (I didn’t think this really belonged as a “Ground Rule”. I thought of it more as a “Nice to have” given the present company). Another Ground Rule was to “Discuss – Don’t Lecture”. One that I thought was pretty important was about “Confidentiality”. We had a ground rule that essentially said, “What happens in a team meeting… Stays in the team meeting.”
I recently found a list of the Quality teams that were formed at our plant. Here is a list of the more interesting names and which team it was: Barrier Reliefs (that was our team — Andy Tubbs team). Rolaids (Ted Holdges team). Elmore and the Problem Solvers (Stanley Elmore’s team… of course). Spit and Whittle (Gerald Ferguson’s Team). Foster’s Mission (Charles Foster’s team). Sooner Elite (Engineer’s team). Boiler Pukes (Cleve’s Smith’s Welding crew I believe). Quality Trek (Alan Kramer’s Team). Designing Women (Linda Dallas’s Team). There were many more.
I think all the Power Plant Quality Teams had the same “Mission Statement”. It was “To Meet or Exceed our Customer’s Expectations”. I remember that the person that was teaching all this stuff to us was really good at motivating us to be successful. As we stepped through the “QuickStart” training manual, the Power Plant He-men were beginning to see the benefit of the tools we were learning. There were those that would have nothing to do with anything called “Quality”, just because… well…. it was a matter of principle to be against things that was not their own idea.
Later they gave us a the main Quality binder that we used for our team meetings:
When we began learning about the different quality tools that we could use to solve problems, I recognized them right away. I hadn’t learned any “Quality Process” like Six Sigma at that time, but I was about to graduate from Loyola University in New Orleans in a couple of months with a Masters of Religious Education (MRE) where I had focused my courses on Adult Education. Half of my classes were about Religious topics, and the other half was about how to teach adults. The same methods were used that we learned about in this training.
It just happened that I had spent the previous three years learning the same various quality tools that the Power Plant Men were being taught. We were learning how to identify barriers to helping our customers and breaking them down one step at at time. We also learned how to prioritize our efforts to break down the barriers by looking at where we had control and who we were trying to serve… such as ourselves or others. I remember we tried to stay away from things that were “Self Serving.”
We learned how to do something called a “Barrier Walk”. This was where we would walk around the plant almost as if we were looking at it for the first time to find barriers we hadn’t noticed before. We also learned how to brainstorm ideas by just saying whatever came to our minds no matter how silly they may sound without anyone putting anyone down for a dumb idea. Rick called each barrier that your customer encountered a “SPLAT”. Our goal was to reduce “SPLAT”s. I think at one point we even discussed having stickers that said “SPLAT” on them that we could put on barriers when we located them.
When we implemented a quality idea, we were taught to do a “Things Gone Right, Things Gone Wrong” exercise so that we could improve future projects. This had two columns. On one side you listed all the good things (which was generally fairly long), and on the other, all the things that went wrong (which was a much shorter list). This was done so that we could consider how to avoid the things that didn’t work well.
We learned how to make proposals and turn them into a team called “The Action Team”. I was on this team as the Facilitator for the first 6 months. Sue Schritter started out as our Action Team Leader. The other Action team members in the beginning were: Richard Allen, John Brien, Jim Cave, Robert Grover, Phil Harden, Alan Hetherington, Louise Kalicki, Bruce Klein, Johnnie Keys, Kerry Lewallen, Ron Luckey and George Pepple.
The Power Plant Men learned that there were five S’s that would cause a proposal to fail.
One of those was “Secrecy”. If you are going to propose something that affects others, then you have to include them in the decision making up front or else even if you think it’s a great idea, others may have legitimate reasons for not implementing it, and you would have wasted your time.
The second was “Simplicity”. It follows along with Secrecy in that if you just threw the idea together without considering all the others that will be affected by the change, then the proposal would be sent back to you for further study.
The third was “Subjectivity”. This happens when something just sounds like a good idea. All the facts aren’t considered. The solutions you may be proposing may not be the best, or may not even really deal with the root of a problem. You might even be trying to solve a problem that doesn’t really exist, or is such a small problem that it isn’t worth the effort.
The fourth was “Superficiality”. This happens when the outcomes from the proposal are not carefully considered. Things like, what are the long term effects. Or, What is the best and worst case of this proposal… Those kind of things are not considered.
The last one is “Self-Serving”. If you are doing this just because it benefits only your own team and no one else, then you aren’t really doing much to help your customers. Most likely it may even be causing others an inconvenience for your own benefit.
I know this is becoming boring as I list the different things we learned that week in 1993. Sorry about that. I will cut it short by not talking about the “Empowerment Tool” that we learned about, or even the importance of Control Charts and go right to the best tool of them all. One that Power Plant Men all over can relate to. It is called the “Fishbone Diagram”.
There are few things that Power Plant Men like better than Fishing, so when we began to learn about the Fishbone diagram I could see that even some of the most stubborn skeptics couldn’t bring themselves to say something bad about the Fishbone diagram. Some were even so enthusiastic that they were over-inflating the importance (and size) of their Fishbone diagrams! — This along with the Cause and Effect chart were very useful tools in finding the root cause of a problem (or “barrier” as we referred to them).
All in all, this was terrific training. A lot of good things were done as a result to make things more efficient at the plant because of it. For the next year, the culture at the plant was being molded into a quality oriented team. This worked well at our particular plant because the Power Plant Men employed there already took great pride in their work. So, the majority of the crews fell in behind the effort. I know of only one team at the coal yard where the entire team decided to have nothing to do with it.
When training was done, I told Rick that I thought that his company would really benefit by having a presence on the Internet. As I mentioned in last week’s post “Turning the Tables on a Power Plant Interloper” During this time the World Wide Web did not have browsers and modems did not have the bandwidth at this point, so CompuServe was the only service available for accessing the Internet for the regular population.
I asked Rick if he had heard about CompuServe. He said he had not heard of it. I told him that I thought the Internet was going to be the place where training would be available for everyone eventually and he would really benefit by starting a “Quality” Forum on CompuServe, because there wasn’t anything like that on the Internet at the time. I remember the puzzled look he gave me as he was leaving. I realized he didn’t have a clue what I was talking about. Few people knew about the Internet in those days….
I have a number of stories about how the Quality Process thrived at the Power Plant over the next year that I will share. I promise those stories will not be as boring as this one.