A year after I joined the electricians in the electric shop, Howard Chumbley became my foreman. One day when we were talking about going to the old Osage Plant up the road to clean up a PCB (Polychlorinated Biphenyls) spill, he explained that “In His Day” they used to clean their tools in a vat of transformer oil that was full of PCBs. I remember him telling us that it was normal for him to be up to his elbows in the stuff. They never thought it might be harmful. Now we were getting ready to go up to the old plant to clean up a small spill and I was going to have to suit up in a special hazardous waste suit. I wrote about our experience in the post: “Pioneers of Power Plant Fame Finally Find Peace“.
Now we know about the hazard of developing cancer by having PCBs in your system. Today we know a lot of things we didn’t know back then. We know that Asbestos causes Mesothelioma. We know that Chlorofluorocarbons (CFC) destroy the ozone layer. We know that Twinkies are one of the few foods that will be around after a nuclear holocaust.
Years before I became an electrician, the Electric Company had stopped using oil with PCBs. There was still an effort to clean it up from the older plants. At the new coal-fired power plant in north central Oklahoma, we didn’t have a problem with PCBs. We had other problems. Some of which we didn’t know about (well, we knew something, just not so much) at the time.
A very prominent responsibility of mechanics and electricians was to clean oily equipment. Pumps and motors, breakers, fans, mills. All kinds of equipment. Almost everything was lubricated one way or another with oil. Solvent was used to remove the oil when the equipment needed to be cleaned.
We had a standard kind of solvent at our plant. I believe it was called “Standard Solvent 350”. See…. It was a Standard solvent. Even had the word Standard in the name. One of the key ingredients of this standard solvent is a solvent known as “Stoddard Solvent”. This solvent worked real good when cleaning up equipment like motors and pumps and other oily equipment. Many times we were “Up to our elbows” in this solvent.
We had a barrel in the corner of the electric shop close to the door to the main switchgear where we could put a motor and scrub it clean while solvent poured out of a flexible nozzle on the motor, your shirt, your pants, your work boots, and the floor. Some days during overhauls when we would work cleaning motors for 10 hours each day, I would come home from work drenched in solvent. My wife would make me take my clothes off in the utility room where I could put them directly into the washing machine where Oxydol could go to work on it right away.
When Ted Riddle and I were working for Willard Stark on an overhaul at the gas plant outside Mustang Oklahoma during the spring of 1986, Willard said one day that he wanted to show us something. I explained Willard’s situation at the plant in a post called “Working Power Plant Wonders with Willard Stark“.
He was a good example of what I would call a “Contrarian.” That is, he seemed to buck the system often. He thought outside the box a lot. I realized this right way when we would listen to Paul Harvey on the radio during lunch. Every time Paul Harvey would say, “…Noon News and Comment” Willard would always finish the sentence by saying, “Mostly Comment.” I figured then that he had to be a contrarian, because who would ever think that Paul Harvey wasn’t the best person in the world to bring the News to our private little power plant world.
So, when Willard said he was wanted us to see something “with our own eyes”, I figured this was going to be something good. Probably some kind of secret place where you could hide and take a nap if the day wore on too long, or something like that. Well… It didn’t turn out to be that kind of “something”, but it was something.
Willard took a small metal pan and put some Stoddard Solvent in it. The old gas plant used straight Stoddard Solvent, unlike the more sophisticated Coal-fired plant where Ted Riddle and I normally worked. We walked out into the turbine-generator (T-G) floor. He placed the pan of solvent on the floor, took a WypAll (which is a strong paper rag) and dropped it into the pan:
Then he bent down and with his lighter, he lit the WypAll on fire. We watched as the flames grew higher and higher. Willard watched our expressions. We had been under the understanding that Solvent was not flammable. He explained that technically, Stoddard Solvent is not considered “Flammable”, but it is considered “Combustible”. Combustible means that it burns.
Stoddard Solvent doesn’t ignite fast enough to be considered “Flammable”. At least that’s the way Willard explained it to us. Willard said he wanted us to be aware of this fact when we have our bodies all soaked in solvent, that if we were to catch on fire for some reason, we were going to go up in flames just like that WypAll. We both appreciated the advice.
I didn’t begin this post expecting to say that much about Stoddard Solvent, but just in case you were really wondering what it is, maybe this picture will explain it to you:
I hope that cleared it up for you. You have to wonder why they put that “Oh Oh” down there at the bottom. Almost as if something is supposed to go wrong.
The solvent I really wanted to talk about was one that was used more exclusively in the electric shop. It is called Trichloroethylene 1.1.1. You see, a lot of equipment that we cleaned in the electric shop needed to be cleaned spotless. Solvent 350 would leave a film when it dried. So, in the electric shop when we needed to clean something with electric contacts we would use something called “Electro Contact Cleaner”:
This was very expensive compared to the regular solvent. So, I was surprised when Ben Davis and I first went on an overhaul in Muskogee, and they had this exact same contact cleaner in 55 gallon barrels:
I remember John Manning showing us a few of these barrels that they had ordered for the overhaul. I think my jaw dropped. By my calculation, one barrel like this would cost over $3,000.00. I figured if it was in cans, it would have cost three times that amount. The advantage of using Contact cleaner was that it dried clean. It didn’t leave a residue.
Trichloroethylene 1.1.1 was like that. It didn’t leave a residue when it dried. I think this will become obvious to you when you see what it really is:
You can see right off the bat that this is going to dry clean… I mean…. it’s obvious… right? I think the CLs on three of the corners indicate that it “Cleans” 3 times better than other solvents.
Anyway. This stuff evaporated quickly so when you were up to your elbows in this solvent, it felt cool because it would evaporate causing a cooling effect. It had a very peculiar smell. It also made you feel a little dizzy when you were using it. Especially when you had to breathe in a lot of it in a confined area. Having fans blowing on you seemed to make it worse, because it would increase the evaporation rate filling the air with more solvent.
It was known at the time that Trichloroethylene would destroy your liver when it gets into your blood stream. There was no quicker way of injecting the solvent into your blood stream than by inhaling it. Finally OSHA decided that this solvent was no longer safe to be used in a plant setting. It could only be used in small quantities like “White Out”.
Gee… Who remembers White Out?
The last time I heard about white out was in a blonde joke about someone using white out on the computer monitor. Who types anymore on a typewriter? I think anyone today that would choose to type on a typewriter would be the type of person that would prefer a typewriter eraser over white out.
I take that back. The last time I heard about White Out was on a show like 60 Minutes where they were showing young kids in Panama or another Central American country being hooked on tubs of White Out. They would sit around all day taking quick whiffs from a tub of White Out. — Why? Because it contained Trichloroethylene and it would give you a buzz.
My dad, a Veterinary professor at Oklahoma State University had told me about the dangers of Trichloroethylene around the time I told him about Bill McAlister using WD-40 on his elbows to ease the pain of his arthritis. Sonny Karcher had asked me to talk to my dad about it to see if he knew why WD-40 would help Arthritis.
My father (I’ll call him Father in this paragraph, because in this paragraph, he’s being more “sophisticated”) told me that WD-40 had the same chemical in it that Veterinarians used on horses to help their joints when they hurt. Then he warned me that the solvent in WD-40 soaks right into your skin and when it does it carries other toxic chemicals into your body than just the arthritis lineament. So, he told me to tell Sonny not to use it often.
So, anyway, we had to find a replacement for Trichloroethylene. Tom Gibson and Bill Bennett went to work ordering samples of other kinds of solvents that salesmen were saying would be a good replacement. One of the first that we tried was called Orange Solvent. It had a real nice Orange smell. Sort of like drinking Tang.
It had a couple of problems. First, I would be more inclined to drink it since it smelled so good, and I was a fan of Tang at the time.
The second problem with the Orange Solvent was that it didn’t seem to clean very well. We were used to something cutting the oil and contact grease quickly. the Orange Solvent didn’t cut the mustard (so to speak).
One day during overhaul at our plant, Bill Bennett gave us a barrel of some new kind of solvent. It was supposed to be comparable in it’s cleaning ability to Trichloroethylene (could you imagine Red Skelton trying to say that word?)
Bill wanted Andy Tubbs and me (I know! It seems as if it should be “Andy Tubbs and I”, but “me” is the correct way to say it) to use the new solvent on the main power transformer main bus connectors. They are normally covered with No-Ox Grease so this would be a good test.
So, Andy and I carried the large extension ladder out to the Unit 1 Main Power Transformer and leaned it up against the back side (the transformer’s backside, not ours). We climbed up to the open hatchways and crawled in. We hung a small yellow blower in the doorway to blow fresh air on us.
Andy and I had everything setup and we were ready to work. We both just fit in the small area with the large bus work between us. We began using our rags soaked in the new solvent on the silver plated bus. I don’t remember how well the solvent cleaned the bus. I just remember thinking that this solvent sure did evaporate quickly. Especially with the blower fan right next to us.
I also remember looking over at Andy crouched across from me. He was looking down at the bus. Then his entire body seemed to swivel around as if he was on some kind of swing which caused him to tilt up the side of the enclosure. I watched his face, and he seemed to be saying something to me, only I couldn’t make it out.
I think I said something like “Huh?” Then about that time all kinds of brightly lit flowers were circling around my head and my arms seemed to be floating in front of me. I heard Andy say with a slur, “We butter git outta here…” His voice sounded like it was in a pipe…. Well, we sort of were sitting in a pipe… He started to move toward the hatchway.
I remember briefly thinking that I was just fine enjoying the interesting scenery. By now there were bright lights streaming toward me from all sides. Then I thought. “No. I better leave.” So, I struggled to pull myself into the hatchway. It was big enough that we could both pull ourselves out together.
I began climbing down the ladder head first. It was about 15 feet to the ground. I was completely out of the hatch with my body completely upside down on the ladder before I decided that it would be better if I turned over and went down feet first. Somehow I managed to swing my feet down and around without falling off the ladder. I think Andy was pretty much in the same predicament as I was.
Once we were on the ground, we hobbled into the electric shop and sat down. We told Bill Bennett that this was not a good solvent to use. I don’t even want to remember what the name of the solvent was. If I mentioned it, someone may put it in some tubs of white out and sell it to kids in Panama, because Trichloroethylene had nothing on this.
I suppose we finally found a replacement solvent. Though, I don’t remember what it was. All I do know is that it was quite an adventure trying to find one. Maybe we just used a lot of Electro contact cleaner after that.
Like Howard Chumbley, who told stories about being up to his elbows in transformer oil made with PCBs, I can now tell my fellow teammates at work, “Yeah. I remember the days when we were up to our elbows in Trichloroethylene. Never gave it a second thought.” Only, their reaction would be a little different than ours were in the electric shop office. They might raise their eyes up from their computer monitors and look across the cubicle at me for a moment. Then give me a look like “there goes that crazy old guy that used to work in a power plant again. Hasn’t he told us that story about 50 times already?” Well…. That solvent and stuff. It makes you forget things…. I can’t remember what I have already said.
Comments from the original Post:
Originally posted February 28, 2014:
One day, seemingly out of the blue, a van drove into the parking lot of the coal-fired Power Plant in North Central Oklahoma. It was carrying some people that had come to our plant to perform drug tests on everyone in the plant. The test consisted of each one of us going into the Men’s rest room (or Women’s rest room, depending on the usual one you occupied) and peeing into a small bottle while someone stood behind you keeping their eye on you. This was the first time drug testing like this had taken place at the plant. A few years earlier, in order to find “druggies”, the “snitch” was hired to go around and try to coax people to go hide somewhere and do drugs with the snitch. I wrote about this in the post “Power Plant Snitch“.
This was different. The first time, it would obviously have been a case of entrapment to have someone come around and ask you to go to a janitor closet somewhere and smoke an illegal substance. Drug testing was more objective. If the drug test came up positive, you knew you were either guilty of taking illegal drugs or you were pregnant (or… maybe that was the other test). We had heard before that we may at any time be subjected to drug testing, so when the people showed up to actually do it, I don’t think many people were surprised.
For the most part, there were few people that had an issue with going into the bathroom and peeing in a small bottle. There were, however, a couple of exceptions. The person that I remember had the most problem with it was Diana Brien. She said that when she went in to try to pee in a bottle with someone watching her, she just couldn’t do it. I figured this must be a problem more with women then men. For one reason. Men are always standing there peeing into something with other people standing right next to them watching them.
Just today when I was at work peeing into the urinal at work, I turned to the right and said, “Hey Tom! How’s it going?” Tom said, “Fine buddy! How are things with you?” I replied, “Oh, you know. I’m still here. That’s something.” We both nodded and went about our business. Something tells me the same thing doesn’t happen in the Women’s restroom.
With Power Plant Men, it is even more cordial than that. We tend to take showers in groups in one big community shower, where in the women’s locker room, they each had their own stall with a curtain. I only know because as an electrician, I had to go in there to change light bulbs.
The cordial nature of Power Plant Men in the shower came to my attention one day when I was a janitor cleaning out the bathroom in the Coalyard Maintenance building where the Labor Crew was housed. I remember hearing a conversation between Dale Mitchell and Chuck Morland as they were coming out of the shower. Dale told Chuck, “Gee Chuck, after seeing you, I have to question my manhood….” He went on to describe why. I won’t go into detail, but it had to do with Chuck Morland having a lot more “Manhood” than Dale had. You can probably guess that while I was around the corner mopping out the stalls where the toilets were, I was doing my best not to laugh out loud.
It literally took Dee all day to drum up enough nerve to go take the drug test. She kept drinking coffee, and water, but every time she had to go pee in front of the person from Corporate Headquarters, she froze up. By the end of the day, she had peed in the bottle, and it was over. Of the 250 employees, I don’t know if any were found to have been on drugs. After the warning, I wouldn’t have thought so. We were under the impression that if it was determined that you were on drugs, then they would take you to someplace where a more trustworthy test could be performed. If you were found to be on drugs, then we thought at that point that you would lose your job.
A few weeks before the drug tests began, when they were warning us that they were coming they said that if any of us had a drinking or a drug problem, they should come forward soon and ask for help. If you asked for help, then the company would provide services for you that would help you with your problem. If you later failed the drug test and you hadn’t asked for help, then you were going to be fired.
There was one person in our shop that we figured wasn’t going to be able to pass the drug test. That was Michael Rose. He drank so much that his blood alcohol level was normally high enough that if you were in an underground coal conveyor tunnel and the lights all went out, all you had to do was prick his finger and light it with your lighter, and you had a mini-torch until you were able to find your way out. When he passed the drug test it was pretty plain that either the test wasn’t worth a flip, or they weren’t testing for the type of alcohol Mike consumed.
In the following years, drug tests were supposedly administered by random. I will tell you why I say, “supposedly”. Some time after the initial drug test, one morning, our team was told to all get in a truck with our foreman and drive to Ponca City to a clinic and have a drug test taken. I think this was a blood test. It was done in such a rushed way, it was like they were on to someone, but didn’t want to just have that one person go take the test. That way, no one would be upset by being singled out to go take a drug test. At least that is what it seemed.
I remember our team all sitting there in the waiting room waiting to be tested. We each went in one at a time. When we were done, we drove back to the plant, and nothing was ever found (as far as we knew). I thought maybe this was the second level test because some anomaly had showed up on one of our initial tests. Anyway, it seems like all of us passed the second round of drug tests.
After that, about once ever year or two, a set of people would be randomly chosen from the plant to be drug tested. I know when most of those drug tests occurred because I was randomly chosen more times than not to be tested. In the next 10 years, I was tested at least 5 more times. So much so that I began to wonder why. It seemed as if every time there was a “random” drug test, I was chosen. I was usually with a different bunch of Power Plant Men, but each time I was there. Was I just so lucky? I am you know. I wrote a post about that. See “Power Plant Men’s Club Prizes and a Story of Luck“.
I may have just been paranoid, but it came as less of a surprise each time. The tests even became more sophisticated. Eventually, there was a chart on the side of the bottle you peed in. So, not only did it take your temperature, but it also measured your urine to see if you were trying to cheat the test.
I didn’t mind taking the tests. I figured it might as well be me than any of the other Power Plant Men. Why bother them? We were all clean.
It was when I was watching a movie once where someone sniffed some cocaine up their nose that an idea came to me as to why I might be singled out to take the drug test each couple of years. You see, I had the habit of wiping my nose with the back of my hand. Not because I had the sniffles, but because it was irritated all the time.
When I was in college I had my nose broken one night when a friend, Jeff Firkins and I were going for a walk in Columbia, Missouri. It was around two in the morning, and somehow we just ended up in Douglas Park spinning around on a merry-go-round.
My friends from Columbia who read this blog know that when you were Caucasian in the spring of 1980, it is not a clever idea to go play on the merry-go-round in Douglas Park at night. I seem to remember looking very Caucasian in 1980.
We were having so much fun that we didn’t mind when a couple of local park dwellers came and gave us a subtle hint that they wanted us to leave their turf. So, eventually, it ended with a scuffle between myself and 4 other guys in which I ended up with a broken nose. I knew that I had a cut across my nose from one guy’s ring, but I didn’t realize it was actually broken until many years later when an ear, nose and throat doctor x-rayed it and showed it to me.
I thought that because I was always rubbing my nose, then Louise Kalicki was suggesting to the drug testers that I would be likely candidate for sniffing something up my nose. I didn’t mind disappointing them each time. The nearest I came to sniffing something up my nose was when I worked in the bakery and I ate a lot of powdered donuts.
When I left the electric company in 2001, in order to go work for Dell, I had to take a drug test. I had to go to a local doctor in Stillwater, Oklahoma and have my blood drawn. Then that was the end of it. After working for Dell for 12 years, I have not been subjected to repeated drug testing. Working in a corporate environment is much different, however than working in a power plant.
I think it is much more of a factor when the Power Plant Men and Women that work in a Power Plant are on drugs. I certainly wouldn’t want to work around someone on drugs in a power plant. There are too many ways in which someone could be hurt or killed. Driving heavy equipment, or operating machinery that could crush you in a heartbeat, you want to make sure that the person in the driver’s seat is fully functional and aware.
There was only one time when I was at the plant where I can remember that someone was fired because they were on the job while they were intoxicated. It was an unfortunate case, because the poor guy had things going on in his life at the time that were only exacerbated by him losing his job. I think at one point, he became so low after being fired that someone described him as a bum roaming the streets of Tulsa.
I had only wished that it had been possible for him to have kept his dignity and been offered help. I know those things aren’t always possible and there were other factors involved I’m sure. Just a side note. I believe that this man, whom I have always held in the highest regard, finally picked himself up by his bootstraps and regained his self respect.
As I mentioned earlier, Mike Rose passed his drug test that day, to everyone’s surprise. Even he was surprised. One weekend he had been called out to work to fix the air conditioner for the logic room. When Bill Bennett called Mike, Mike told him that he had been drinking and he wasn’t really fit to go to work at the moment. Bill assured him that it would be all right, if he could only go out and get the logic room air conditioner fixed quickly.
The logic room is the room that houses the plant computer that runs all the equipment in the plant (or it did at the time). It didn’t like being warm. If you can imagine the heat in the middle of the summer in Oklahoma. The plant operation was going to be jeopardized if something wasn’t done quickly. Jim Stevenson had already been fired because of the Snitch that I mentioned at the top of the post. So at the time, Mike was the only option available.
Mike went to work and found that the main relay to the air conditioning unit wasn’t picking up. So, in his inebriated state, he took a block of wood and pressed it against the lever that manually pushed the relay in, and closed the door on it so that the block of wood was pinned between the door and the lever. Keeping the air conditioner running. Needless to say, there was a legitimate reason why the relay wasn’t picking up, and by Monday morning the unit had burned up.
I think it was Leroy (or it may have been Tom Gibson) wanted to fire him right away for going to work drunk and destroying the air conditioner. Bill Bennett came to his rescue and pointed out that Mike had warned him before he came to work that he was drunk and Bill had assured him that it would be all right just this once. What could you say? I suppose shoulders were shrugged and life at the Power Plant went on as usual. I don’t think the drug testing ever amounted to anything. When someone was let go, it wasn’t because they had peed in a bottle.
Originally posted March 8, 2014. Added comments from the original post:
I have many stories that I am going to write about the extraordinary Power Plant Men in North Central Oklahoma from 1988 to 1994 this year, but it happened that I was watching a recorded episode of Forensic Files (otherwise known as Mystery Detectives) on TV tonight and it made me remember…. The story I was watching was about a women that was kidnapped in Pennsylvania June 1988 and murdered in order to draw the husband to a location where the kidnapper could collect the ransom and murder the husband. The man guilty of the crime was found to be a person that shared a pew in the Presbyterian Church with the couple but held a grudge against the husband for turning him down for a loan at the bank a few months earlier.
While I watched this show, I flashed back to June 9, 1988 and suddenly remembered the moment I was standing in the parts cage in the back of the electric shop in the main switchgear at the coal-fired Power Plant in North Central Okahoma when I heard about the murder of Mark Stepp.
Mark Stepp was an Instrument and Controls employee at our plant. Both he and his wife had been brutally murdered while they slept in their home in Stillwater, Oklahoma. Mark Stepp had been shot once and stabbed many times. His wife Delores had been stabbed to death an excessive amount of times until she was passed dead. I cringe to think about it to this day.
The next thing that entered my mind while watching this video was one month earlier on May 6, 1988. We had a new Electrical Supervisor, Tom Gibson, and he had sent Terry Blevins and I with two of the Instrument and Controls men to Tulsa to a class at Nelson Electric to learn how to program an Allen Bradley PLC (programmable Logic controller).
When I think about this instance, I remember Ron Madron driving us to Tulsa to the training (Ron. I know you read this post, so you an correct me if I’m wrong). It could have been Glenn Morgan. One thing I definitely remember is that Mark Stepp was with us that day.
The reason I remember that Mark was with us that day, was because when the training was over around 1:30 or 2:00 pm. Mark didn’t want to go directly back to the plant. He wanted to go for a ride around Tulsa. This wouldn’t be so peculiar, except that a little more than a month later, Mark Stepp was brutally shot and stabbed to death while he slept in his bed along with his wife.
Somehow I always felt that Mark’s behavior the day when we went to learn how to program Allen Bradley Programmable Logic Controllers was somehow related to his death. Maybe it was. Maybe it wasn’t. I’ll let you decide.
So, let me describe what happened early morning on June 8, 1988 (or 6/8/88 for those of you who are fascinated with numbers like I am). In the middle of the night, someone walked into Mark Stepp and his wife’s Dolore’s bedroom, and shot Mark Stepp in the neck. Then proceeded to stab Mark Stepp and his wife an excessive amount of times until they were past dead. I lost count of the number of stab wounds. They were stabbed so many times.
I remember first hearing about this when I had walked into the electric shop parts cage when I had gone there to look for some receptacle boxes. Andy Tubbs came into the cage and told me about the murder. The entire Instrument and Control Shop was on “high alert”. Suppose this person was murdering Instrument and Controls Power Plant Men at our plant! That day, no one really knew the motive.
I think some people from our plant were interviewed about the murder. I don’t know. I do know that Francine Stepp, their daughter was often mentioned in the discussion. She was on the same Softball team with her mother and father and many people at the plant were on this same softball team. They were all concerned with her well-being since after spending the night at her friend’s house, she came home and found her parents murdered in their bed.
During the next month while the police were investigating the crime, many revelations came out about Mark Stepp and his wife Dolores. None of which surprised me, though, it may have surprised those that worked more closely with Mark. You see, Mark has showed his true colors that day when we had all driven together to Tulsa to go to training.
When training had finished for the day, Terry Blevins and I (and Ron Madron, if he was the person driving) had counted on getting back to the plant in time to go home at a decent time. Mark Stepp, on the other hand had something else in mind. He wanted to go for a drive through Tulsa.
This didn’t make much sense to me at first, since I couldn’t figure out why someone wouldn’t want to return to the plant in plenty of time to fill out our time cards and get ready to go home to our wives and children (well… I didn’t have any children at the time, but I do remember wanting to go home at the regular time).
It didn’t make sense to me until we were driving down what seemed to be the frontage road of I-44 at the time and we came up to 6410 E. 11th Street. A similar thing happened to me just last week when a friend of mine was celebrating his 20th year at Dell and a person from Security who was playing a joke on my friend pulled into a location at 6528 North Lamar in Austin Texas. My gut sucked up like I was going to be sick as his friend pulled up to the entrance and proclaimed that this was the second part of his 20 year anniversary present. Well. my friend happened to be in like mind with me, which felt a sudden urge of betrayal and confusion. I’ll let you do your own homework at this point.
Mark Stepp asked us if we wanted to stop at a “Gentleman’s Club”. Really? With three die-hard Power Plant Men in the car? The rest of us unanimously voted to go back to the plant. Ok. That was an indicator that Mark had something going on with his life that was not quite wholesome.
I bring this up because later I was not surprised to learn during the investigation of Mark Stepp’s murder that he had been involved with a group that included “Wife Swapping”. I know there were a lot of rumors going around at the time that one of the persons involved in the murder must have been involved in the occult, and that it made sense given the manner of death. None of this surprised me.
At one point we learned that videotapes had been found in the house of hidden tapes of their daughter while she thought she had privacy in her bathroom or bedroom. I don’t know if this was true or not, but I wasn’t surprised if it had been true. Actually, after that day in Tulsa, nothing surprised me about Mark Stepp anymore.
I don’t mean to sound cruel. I grieved when I learned about Mark and his wife’s death as much as many other Power Plant Men. No matter the circumstances. It was a great tragedy. Whatever hatred had been the cause of this murder, it had been caused by tragic events proceeding this murder, I have no doubt.
I say this, because within a month of the murder, the murderer had been located. It turned out to be their own daughter Francine. I didn’t know the family at all, and I have never met Francine. Other Power Plant people knew them much better. As I said, they were on a softball team together. Francine played on a team with her mother and father. This came as a shock to them all.
Many people blamed her accomplice Cindy Sue Wynn. Francine’s parents had told Francine that they didn’t like Cindy and wanted her to stay away from her. The story is that Francine was spending the night at Cindy’s house when they devised a plot to kill Mark and Delores. Francine was 18 years old at the time, and was a Freshman at Oklahoma State University. If you would like to learn more about the murder you can find articles from the Daily Oklahoman here: “Two Stillwater Teens Facing Death Charges” and “Man Says he Heard Death Plot“.
They both pleaded guilty and Cindy was sentenced to 10 years in prison. In 1990, two years later, Cindy pleaded to be placed on a “pre-parole” program which was denied. Francine was sentenced to life in prison. Since that tragic day, Francine Stepp was eligible for parole in 2003. She was denied parole then, and has since been up for parole in 2006, 2009 and 2012. Francine’s next parole hearing is June 2015.
Just like the day that Jim Stevenson walked out of the shop telling Bill Ennis about the Snitch stealing the portable generator (See the post, “Power Plant Snitch“), I sat back and didn’t say anything when I heard about Francine’s conviction. What I had to say really wasn’t relevant. Just because it didn’t shock me that this particular daughter was so easily talked into murdering her parents by her friend, what I knew was no proof that she had been abused as a child.
Francine has now served 26 years in prison for murdering her parents. Her accomplice has been out of jail for at least 16 years. Francine is now over 44 years old. After 25 years, I think someone needs to take a fresh look at the motive as to why she would have wanted to take the life of her parents. Was it really because her parents didn’t want her to “play” with Cindy? Does that make much sense? Especially with all the other possible motives floating around.
I have recently been watching reruns of “Forensic Files” (also known as Mystery Detectives) on Headline News (CNN). I keep waiting for the episode about Francine Stepp running to her neighbor’s house on the morning of June 8, 1988 screaming that her parents have been murdered. Knowing full well that she had murdered them… But what really was the motive?
Was it really that her parents didn’t let this 18 year old girl spend time with her friend? Then how was she spending the night with her on June 7? Which parent hasn’t forbidden their child to play with someone because they were a bad influence? When did that ever do any good or amount to a hill of beans?
The little time I had spent with Mark Stepp a couple of months before his murder gave me a small glimpse into his life, and maybe the life of his daughter. I didn’t really know the guy. I do know, however, that a true Power Plant Man wouldn’t try to drag three other married Power Power Plant Men (though I was only a pseudo-Power Plant Man myself), to an indecent “Gentleman’s Club” (especially while on the clock).
So, I have to wonder. Will anyone go to Francine’s defense June 2015? Does she even care anymore? I don’t think she even showed up to her own parole hearing in 2012. She has spent many more years in prison than out of it in her life so far. If she was released, what would she do? Can you start your life over again when it came to a halt when you were only 18?
This is a hard post for me to write. I have a daughter who is 24 years old this month. She was born almost 2 years after this tragic event took place, and one year after Francine was convicted of murdering her parents. During my own daughter’s entire life, Francine has been in jail for murdering her parents. Her father worked at the Power Plant in North Central Oklahoma.
If Mark Stepp could speak from the grave today at Francine’s next parole hearing, I wonder what he would say? I only know what those at the plant who knew her would say. They all thought she got along with her parents. They thought her parents were proud of her. Billy Joel sang a song called “The Stranger“. It is about looking in the mirror and seeing that other side of you that you don’t let anyone else see. I suppose some people really have one of those lives where they aren’t really honest with the rest of the world. Billy Joel did, evidently. Maybe Mark Stepp did as well.
I have known for a while that I had to write about this story. I have dreaded this post. I am glad to have finally written it. Now I can put it behind me.
Comments from the original Post:
Originally posted March 14, 2014:
Early January, 1990 the entire maintenance shop at the coal-fired power plant in North Central Oklahoma was called to the break room which doubled as our main conference room in order to attend an important meeting. We watched as a new program was explained to us. It was a program called “We’ve Got the Power”. It centered around the idea that the best people who knew how to improve the operation of the plant were the people that worked there every day… The employees. When it was over, we were all given an Igloo Lunch box just for attending the meeting. We were also promised a lot more prizes in the future for participating in the program.
In order to participate further, we needed to sign up on a team. Preferably the team would be cross-functional, because, as they explained, a cross-functional team usually could come up with the most creative ideas for improving things at the plant. Once we signed up for the team each member on the team was given a gray windbreaker.
I don’t have an actual picture of the windbreaker I was given. I wore it to work for a number of months until we found out that the material was highly flammable and that it was not safe for us to wear it on the job. We were supposed to wear only flame retardant clothing. I kept the jacket for 15 years, but the jacket was made with material that disintegrated over time, and one day when I pulled it out of the closet to wear it, I found that it was literally falling apart on the hanger. I had no choice but to throw it away.
There were some interesting reactions to this program. I thought the program was a great idea and couldn’t wait until it began in order to submit our ideas for improving the plant. Others decided for some reason that they didn’t want to have any part in the program. Most of the Power Plant Men were eager to take part.
So, here’s how it worked. We had about 5 weeks to prepare our first ideas to submit to steering committee, which consisted of our plant manager Ron Kilman, the assistant plant manager Ben Brandt and I believe the Engineering Supervisor Jim Arnold. I don’t remember for sure if Jim Arnold was on the steering committee. We could only submit three ideas. At any given time, we could only have three ideas in the pipeline. Once a decision had been made about that idea, then we could submit another one.
I was the leader of the team that we assembled. It consisted of the following electricians besides myself: Scott Hubbard, Charles Foster and Terry Blevins. One mechanic Jody Morse. We also had two people from the warehouse on our team: Dick Dale and Darlene Mitchell. Here are their pictures:
I was somehow the luckiest guy in the plant to have some of the best brain power on my team. I will go into some of our ideas in a later post. Actually, I think I will have to have at least two more posts to completely cover this topic. For now, I just want to explain how this program worked and maybe share a thing or two about our team.
If one of the ideas we submitted was approved to be implemented, then we would receive an number of award points that was consistent with the amount of money the idea would save the company in one year. If it wasn’t a money saving idea or you couldn’t figure out how to calculate the savings, then there was a set amount of points that would be granted to the team. Each team member would receive the same number of points as everyone else on the team. Each person would receive the full savings of the idea.
We were given a catalog from a company called Maritz Inc. This is a company that specializes in employee motivation. They have been around a long time, and the gifts in the catalog ranged from small items such as a toaster, all the way up to pretty large pieces of furniture and other big items. I challenge the Power Plant Men who read this blog that were heavily involved in this program to leave a comment with the types of prizes they picked from this catalog.
The rules for the program were very specific, and there was a healthy (and in some cases, not so healthy) competition that ensued during the event. Once we were able to submit our ideas, we had 13 weeks to turn in all of our ideas. Keeping in mind that you could only have 3 ideas in the pipeline at a time. (well… they bent that rule at the last minute. — I’m sure Ron Kilman was thrilled about that).
I mentioned Ron Kilman, because for the entire 13 weeks and probably beyond, Ron (our plant manager) was sort of sequestered in his office reviewing the hundreds of ideas that were being turned in. At first some mistakes were made, and then there were attempts to correct those, and you can imagine that it was sort of organized (or disorganized) chaos for a while.
I will go into our ideas in a later post, but I will say that despite the fact that a good deal of our points were incorrectly allocated to other teams, we still came out in second place at our plant, and in sixth place in the company. Only the top 5 teams were able to go to Hawaii, and we were only a few points behind the fifth place team. So, all in all, I think our team was happy with our progress. Especially since we knew that over 200,000 of our points, were mistakenly given away and never corrected. Which would have made us close to 2nd place company-wide. Our team had no hard feelings when it was over. We felt that for the effort that we put into it, we were well rewarded.
In the middle of this program, my daughter was born and so a lot of my points went to purchasing things like a play pen, a baby swing, and a large assortment of baby toys. I had been such a miser in my marriage up to this point so that the majority of the furniture in our house had been purchased in Ponca City garage sales early on Saturday mornings. I had the idea that for the first few years of our marriage, we would live real cheap, and then work our way up gradually. That way, we would always feel like we were moving up in the world. The first house that we rented in Ponca City was a little dumpy old house for $250 per month.
I had been married for 4 years by the time this program rolled around, and when the first few boxes of prizes had just arrived at our house, one Sunday in April, a priest came to the house we were renting on Sixth Street in Stillwater, Oklahoma to bless the house.
When he walked in and saw a large box leaning against the wall in the living room, and not a stitch of furniture, he asked us if we were moving. I asked him what he meant. He said, “Well, you don’t have any furniture.” I said, “Oh. No. We’re not moving. We just have the furniture in the other room” (which was a spare bedroom that we used as the computer room. That was where our old couch was along with an old coffee table (both of which had been given to me by my friend Tim Flowers).
From this program I was able to furnish my entire living room. I had a nice sofa (with a fold out bed), a new coffee table with two matching end tables. All of them good quality. Through the years, we have replaced the sofa and the coffee table. I also had two Lazy Boys, which I still own, but we keep in the game room:
The biggest prize I purchased from this program was a real nice Thomasville Dining room table and chairs:
Two of the chairs are missing because they are across the street in my parents house (on loan).
So, you see, you could get some really nice prizes from this program. The furniture came along just at the time my family was beginning to grow.
When we were originally forming our team Ron Kilman’s secretary, Linda Shiever had joined our team. We had signed her up and had even held our first meeting. Then one day she came to me and told me that she was going to be a part of the steering committee. She was pretty excited about this because she figured that the steering committee, with all their hard work would be well off when it came to prizes. So, we wished her well.
During the program it turned out that the team that had the most work to do was the steering committee. They worked day and night on this program. They basically gave up their day job to focus solely on this program for those 13 weeks. As it turned out, they were the least compensated as far as awards went. So, it was turning out that Linda had left our team, which was raking in the points, to go to a team that was barely receiving any points.
When the time came to implement the projects that were selected, the foreman that was over the team that was going to implement an idea would receive a percentage of the award points for doing the implementation. I remember my foreman Andy Tubbs (who was on the winning team at our plant), coming to us and telling us that we were to go implement some ideas and that he was going to be receiving award points while we went to actually do the work. — It was just one of those interesting rules in this program.
Andy Tubbs, being the true Power Plant Man that he was, said this didn’t set too well with him. So, what he decided to do was spend the points that he was awarded for implementing ideas on prizes for the employees to use in the electric shop. I remember that he had purchased various different items that came in handy for us in the shop. I don’t remember off-hand what they were. If one of the electricians would leave a comment below to remind me… that would be great.
So. I was bothered by the idea that Linda Shiever had been coaxed onto her team with visions of grandeur, only to find out (like Ron found out), that all their hard work was not going to be compensated at a reasonable level. I never blamed Ron Kilman for this, because it made sense that Linda should be on that team anyway, since she spent her day in Ron’s office and he did need someone to help with the enormous amount of paperwork. So, I decided to help her out.
Two of our biggest ideas had been approved to save the company over $315,000 each per year (when we tracked it the following year, it ended up with a savings of $345,000). In order to implement the idea, I believe the implementer would receive either a half or a third of the points. So, I thought of a way to have Linda Shiever be the implementer of the idea.
I remember explaining to Ron Kilman that in order to implement this idea, since it mainly consisted of a process change to how the precipitator is powered up during start-up, we just needed someone that could type up the procedures so that we could place them in our precipitator manuals. I suggested that Linda Shiever would be the best person to type up the procedure. And that is what happened. She received the award points for implementing our biggest idea.
When it was all said and done, the company was able to quickly save a lot of money, and in some cases increase revenue. I think the biggest idea at our plant from the winning team came from Larry Kuennen who figured out a way to change the way the boiler was fired that greatly increased the efficiency. This one idea probably made the entire program worth the effort that everyone went through.
It’s amazing what happens when you add a little extra motivation. Great things can happen.
Comments from the Orignal Post:
Originally Posted April 18, 2014:
When I was an electrician at the coal-fired Power Plant in North Central Oklahoma I inherited working on the Precipitators from Sonny Kendrick, the Electrical Specialist in the electric shop. One time after I had been struggling with the performance of the precipitator trying to lower the emissions of Fly Ash going out of the smoke stacks, I encountered a very odd situation.
One morning as I was walking out to the precipitator as I passed the Unit 1 boiler I noticed that a couple of tanker trailers were sitting outside the bottom ash area. Hoses had been attached to one of them and were running up the side of the boiler. What looked like a pump was running. I didn’t have a clue what was in the tanker. I figured it was just some routine thing that power plants did every so often to make things more interesting. You wouldn’t believe how many times Power Plant Men would come up with new and interesting things just to keep me in awe. (Of course, I am easily amazed).
Anyway, I didn’t really pay much attention to the tanker on the way to the precipitator. I just walked around the tankers that were there and entered the precipitator switchgear and up the stairs to the Precipitator control room where 84 control cabinets were waiting for my attention. On the way into the switchgear I had glanced up at the smoke stacks and noticed that the exhaust from the boiler was looking pretty good.
As I walked passed the control cabinets that controlled the back of the precipitator, I was surprised to find that they were powered up all the way and there wasn’t any sparking happening. Well. I thought. Maybe they are at low load and not much is happening inside the precipitator this morning.
As I walked between the two rows of cabinets toward the cabinets that controlled the transformers near the intake of the precipitator, my surprise turned into astonishment. I had never seen the front cabinets powered up to such a high level with no sparking. Everything was 180 degrees from the way I had left the cabinets the evening before when I was struggling to adjust the power to lower the emissions.
After going through each of the cabinets adjusting the power levels higher only to find that I was able to easily increase the performance even further, I returned to the electric shop for break. When I arrived in the electric shop office I told Charles that something very strange had happened this morning and I’m trying to figure it out, because all of the sudden the precipitator was operating at maximum efficiency.
After break I walked back out to the precipitator control room past the tanker trailers and found that everything was still running smoothly. “My work is done” I thought. I decided to go to the top of the precipitator and start working on fixing malfunctioning vibrators for the rest of the day.
I worked on the precipitator roof until noon, and then went back to the shop for lunch. I sat with Charles as we talked about movies we had seen. Charles was telling me about how the song for Ghostbusters had been on the radio. When the song said,
“If there’s something strange
in your neighborhood
Who ya gonna call?
Charles’ son Tim (not having seen the movie) thought that instead of saying “Ghostbusters” they were saying “Who ya gonna call? Charles Foster!” Besides being exceptionally cute, it was also an honor for Charles for him to hear Tim sing, “Who ya gonna call? Charles Foster!”
After lunch was over I went back out to the precipitator control room to check on the cabinets one more time. To my surprise when I walked through the row of cabinets, they were sparking again as they had been the day before! Not quite as bad, but bad enough that I had to go through the cabinets and adjust them back down almost to the levels where I had them before.
It took longer to adjust the cabinets down than it did to raise them in the morning. When break time came along, I was too engrossed in adjusting the cabinets to notice, so I continued working through break. It must have taken me close to three hours. At that time I was still using a small screwdriver on some potentiometers inside each of the cabinets to make the adjustments.
About the time I finished, all the sudden something happened. The cabinets began acting the way I had seen them in the morning! All the sparking stopped and the cabinets began powering up to the highest point they could go based on where I had set them. Ok. Now I needed to find out what was going on!
I walked out of the precipitator and headed for the Control Room. I walked past the tanker trailers and noticed that the pump was running again. I hadn’t thought about it, but when I had walked by them a few hours earlier they had been turned off. This was curious. I figured that it was more than a coincidence.
Pat Quiring was the Unit 1 Control Room operator when I arrived. I asked him what has been going on with Unit 1. I explained to him that when I arrived in the morning I found the precipitator running smoothly, then later it wasn’t, and just a few minutes ago, something happened again and there it was. Pat said two things were going on that day.
One thing was that we had been burning a pile of sand that had been soaked with oil. They had been mixing it with the coal at the coalyard and blowing it into the boiler with the pulverized coal in order to dispose of the hazardous waste. Hmm.. This was a possibility. I couldn’t see how the sand would make a difference, but maybe the mixture of the chemicals in the oil had something to do with it.
Then I asked him. “What about those tankers on the side of the boiler? Why are they there?” Pat said that we were also burning Vertan. Well, not “burning” exactly. We were destroying it in the boiler, because it was chemical waste that needed to be disposed and it is easily destroyed into it’s chemical components in the heat of the boiler.
“Vertan? What’s Vertan?” I asked Pat. He said it was some chemical used to clean boiler tubes. These tankers had been sent to our plant from another plant that had just had the boiler tubes cleaned, and we were just burning it off to get rid of it. They had a schedule they were using to burn the Vertan. They couldn’t just get rid of it all at once because it caused a buildup in the economizer that caused the airflow to be affected through the tail end of the boiler.
So, I wondered, maybe this has to do with airflow. Diverting the airflow to different parts of the precipitator could definitely affect things. The cabinets out in the middle of the precipitator definitely had different electrical properties than those out on the edge.
I suddenly realized that this was 1988 and the Internet was not readily available to the typical user, and the World Wide Web still had a few years before it was widely going to be used. Frustrated that I couldn’t just go “Google” something for another ten years, I did the next best thing that I could do. I decided to pay a visit to our Power Plant Doctor! I wrote about Doctor George Pepple in the post “Power Plant Doctor Does a Jig in a Puddle of Acid“. He was the head Power Plant Chemist.
I went to the Chemistry Lab and found George working away on some diabolical experiment. No. Not really, he was probably just testing some water samples. When Dr. Pepple was working on any kind of chemical test, he did it with such mastery and grace that it always reminded me of a mad scientist.
I asked George about Vertan. He explained to me that it was a chemical that was mixed in water and pumped through the boiler tubes to clean out calcium buildup and the like. I mentioned to him that I thought it may be affecting the operation of the precipitator and I was curious to know more about it.
Professor Pepple then explained to me that Vertan was called TetraAmmonia EDTA. EDTA? Yeah, he said, “Ethylenediaminetetraacetic Acid”. He said this just like my Animal Learning Professor, Dr. Anger used to say “Scopalamine” (See the Post “Poison Pill for Power Plant Pigeons“).
I wrote down this information and I continued monitoring the progress of the precipitator throughout the rest of the week. Each time the pumps were running on the Vertan trailers, the precipitator operated as if it was new and completely clean. Each time the pumps turned off, the precipitator reverted back to the regular mode of operation, only it would be a little better each time. By the time all the Vertan had been destroyed in the boiler, the precipitator was running very well on it’s own.
Over the weekend I went to the University Library at Oklahoma State University in Stillwater and Looked up TetraAmmonia EDTA. Not much had been written about it. I was able to find an article about it in a Journal. It had the chemical composition.
A few years later when the Internet became available I was able to find a better model of the Vertan molecule:
I mentioned that at the same time that the Vertan was being burned in the boiler, we were also blowing contaminated sand into the boiler in order to burn off oil that had soaked into the sand. At one point, I had to go work on the head end of the number 10 long belt to find a 480 volt ground in a circuit. When I arrived, I could see where the oil from the sand had caused the coal to cake up on the belt and cause a big mess where the conveyor dumped the coal onto the belt 12.
There didn’t seem to be any correlation between the times that sand was being burned. The process for burning the sand lasted a lot longer than burning off the Vertan. By the time that the sand was burned off, the precipitator was humming away operating at near maximum efficiency. So, it seemed as if the sand didn’t have anything to do with the increase in performance.
I was convinced that burning Vertan in the boiler was more convincing. If not Vertan, then just injecting water could have been a factor. Since the Vertan was in water and they were pumping large amounts of water into the fireball in order to destroy the Vertan. Maybe the increase in Humidity had something to do with the improvement.
A couple of years later when the “We’ve Got The Power” Program was underway (See the Post, “Power Plant ‘We’ve Got The Power’ Program“). Terry Blevins and I were investigating the idea that Vertan could be used to improve the performance of the precipitator. We found that Ammonia Injection was used to treat Precipitators.
This is done by injecting ammonia into the intake of the precipitator to treat it when it was performing poorly. This reinforced our idea that Vertan was the main reason that the precipitator had responded favorably during that time since Vertan broke down into Ammonia at high temperatures. Even then, we didn’t exclude the possibility that the increase of humidity may have also played a role.
Another team had the idea that injecting sand into the intake of the precipitator would improve the performance of the precipitator by sandblasting the ash off of the plates. They had seen this happen when sand had been burned earlier. I had rejected this idea as being viable. I knew that the velocity of the airflow in the precipitator was no faster than 4 miles an hour. Hardly fast enough to keep grains of sand airborne.
It was worth a try though, and the other team pursued the idea and ran a test by injecting the sand. It definitely wouldn’t hurt anything to try. The idea was rejected by the Steering Committee (Ron Kilman), based on my input, even though something extraordinary happened during the test. When this happened, I became the instant enemy of the team leader.
I will cover this dilemma in a later post (possibly next week). For now I will just leave you with the knowledge that because I had chosen Vertan over Sand, I had definitely made an enemy of a True Power Plant Man.
Originally posted May 30, 2014:
Unlike the story I told a few weeks ago about Jim Padgett, this is not a story about being called to work in the middle of the night by a true Power Plant Man (See post: “Making A Friends from Foes – A Tale of Power Plant Woes“) or even like the story that explained the “Power Plant Black Time and the Six Hour Rule“. No. This is a quick story about a sobering slap in the face I encountered when walking into the electric shop one morning at the Coal-fired Power Plant in North Central Oklahoma.
I think this must have been when I was on someone’s short list for a “Power Plant Joke”, or maybe I just hadn’t been paying attention a month earlier when Bill Bennett may have informed me that this morning was coming. Either way, I was totally taken off guard when I entered the shop that morning with Scott Hubbard, my Carpooling buddy.
The first indication that something was up was that there were three contract hands standing there dressed in their worn clothing indicating that they had been hired to do some kind of “manual” activity. Yep. Worn jeans with holes. Shirts slightly ripped. One guy missing the sleeves on his shirt. I think one of them had accidentally taken a shower before he showed up. He may have mixed up his Mondays and Saturdays and woke up grumpy on Saturday and took a shower on Monday.
None of the contract hands had thought about shaving for the past week or so. So, they definitely looked out of place in the shop usually occupied by professional Power Plant Electricians, who liked to keep themselves clean and generally followed good hygiene practices.
My first thought was, “Hmm…. Looks like there is some dirty job someone has to do in the shop today. I wonder what it is.” I walked into the electric shop to wait until 8:00 to come around. Bill Bennett was leaning against one of the desks talking to Charles Foster. I asked Bill, “What’s up with the Contractors?”
Bill replied, “They are here to help you.” “What am I going to be doing?” I asked curiously. “You know. Pulling wire from the Vital Service Panel to the Telephone Room in the main office.” “Oh. That.” I replied trying to remember if I could recall ever being told that I was supposed to be inheriting this particular job.
The last time I had felt like this was when I was in High School and our American History teacher told us that the semester class projects were due tomorrow and he continued to explain that we would be presenting the projects in alphabetical order. “Which means that Kevin Breazile. You will be going first.”
Side Story Time:
Class Project? Oh No! I had forgotten all about it! I was supposed to write a paper about the Roadway system in the United States, including how we were preparing to go to the Metric System.” (Like that ever happened… This was in 1976).
So, after school I went straight home and told my mom that I needed to go to the Public Library to prepare for a class project that needed to be done tomorrow. At the library I quickly grabbed a bunch of facts out of encyclopedias. I made up a few statistics about how many miles of roads there were in the United States.
Then once I was back at home, I thought about the roads in the U.S. Well, there were dirt roads, gravel roads, asphalt roads, and roads made of concrete. So. I filled a jar with dirt. One with some rocks I found out in the street. I found a piece of asphalt that had worked itself loose at the intersection by my house. I also found a chunk of concrete under our deck in the backyard where we had busted up our patio once to pour a new one…. These were my props for my presentation.
I remembered that on the way from Kansas City To Columbia Missouri along Highway 70, there was a sign that said, 100 Miles or 160 Kilometers to Columbia. There was also one just outside Saint Louis going to Columbia that said the same thing. So, I added that to my presentation. This met the requirement of how the roadways were moving to the metric system.
When the presentation began, I began handing the jars to someone in the front row to pass around the class….. Yeah. A jar of dirt. A jar of rocks, and a piece of asphalt and the chunk of concrete. I remember our teacher, Mr. Wright grabbed the chunk of Concrete when I gave it to the guy in the front row and looking it over, then pointing to a spot on it and saying, “I can see the skid marks here where I almost hit you!”
Anyway. I ended the presentation by taking the chunk of concrete after it had been passed around the class and holding it up and saying that if we continued to create roads at the same pace that we have over the last 60 years, by the year 2076 the world will look like this…. And I held up the chunk of concrete. — Of course.. I had totally made that statistic up out of thin air. — I got an A+ for that project which was worth 1/3 of our grade for the semester.
End of side story.
So, here I was again, fourteen years later, and I was being told that I had a crew of guys standing out in the shop waiting for directions on how to pull cable from the Logic room just below the control room, across the T-G building and into the middle of the Office building on the top floor. Even though the Office was on the 3rd floor, it was equivalent to the 6th floor of an office building.
From experience, I knew that the cable would have to be pulled from the logic room down to the cable spreading room below the main Switchgear, through two manholes, then up through conduit to the office area above the break room kitchen and over to the Telephone room.
I had done nothing to prepare for this. I hadn’t looked through the blueprints to find the best route. I hadn’t even seen the large spool of wire on the pallet in the Main Switchgear waiting to be used. I hadn’t even prepared myself by looking confident like I knew what I was doing….
Bill walked out the door leaving me in the office with Charles. I wasn’t sure if Charles could tell that I was completely blind-sided by this job or not. But he did give me a quick “leg up”. He said, “Seems to me that there is already power going from the VSP (for Vital Services Panel) to the Telephone room.”
Well. I already knew that I was really lucky. Especially when I asked Saint Anthony to help me find a solution to a problem. So, I quickly glanced over in the corner where Saint Anthony liked to lean against the wall while he waited for me to come to my senses and have some faith. In my mind I could see Anthony shrug like, “sounds like you might give it a try.”
So, I walked… no… I strolled out into the shop like I belonged there….. — Oh… yeah. I did. But at that particular moment I didn’t feel like it, so I thought maybe if I walked like I felt like I did, it would help me feel that way.
I asked Scott Hubbard if he could help me check to see if we had power in the Telephone Room from the Vital Services Panel. He said he would be glad to help (this was Scott’s usual response. — A True Power Plant Man Response).
I asked him to go the Telephone room while I went to the Vital Service Panel for Unit 1 in the Logic Room. Scott took his handy Dandy Voltage Checking Tool and headed off toward the Office area.
I headed for the Logic Room with a pair of Fuse Pullers:
The Vital Service Panel is mounted on the wall next to the UPS (Uninterruptible Power Supply). I opened it and read the labels inside of the cover. After scanning the list of locations that were fed from this panel I found one that could have been the one circuit I was looking for.
It was cryptically labelled in pencil “Telephone Room”. Hmmm…. I wonder if this is it… My mind had quick as a snap decrypted this entry and came up with “Telephone room”. — That sure sounds like this would provide power to the Telephone room. Let’s just hope that it is labelled correctly.
I waited until Scott called me on the gray phone to tell me that he was in place by the Telephone room. He had checked all of the receptacles (plug ins) in the room, and they all had power on them.
I told him that I would remove the fuse to the circuit that looked like it provided power to the telephone room, so in about 15 seconds, he could check to see if any of the receptacles was dead. So, we did just that. I removed the fuse….. — My first thought was…. Good. I didn’t trip the unit. I would have known that right away. — You never know… pulling a fuse out of a panel labelled “Vital Services Panel” kind of leaves you to believe that the stuff in this panel is really really important.
I went back to the gray phone and waited for Scott to get back on the phone. About 15 more seconds and Scott returned. He told me that the power had turned off on one of the receptacles on the wall. I told him I was going to put the fuse back in and head up to the telephone room so that he could show me where it was.
Literally 20 minutes after I had been jolted awake by the revelation that I was supposed to lead a crew of contractors on a wire pull that I had not prepared for, I had found out that the wire was already there. No wire pull was necessary.
Scott showed me where the receptacle was, and we walked back to the electric shop. Bill Bennett was standing in the shop wondering where I had disappeared to (oops. ended the sentence with a preposition. I should know better than that. I should have said, “….where I went.”). I was still wondering in the back of my head if I had just completely forgot that Bill had ever told me about this, or maybe he had forgotten to mention it in the first place, or he had not told me on purpose just to see how I would react to the sudden revelation that I had a semi-difficult job with no time to prepare for it.
I waited for Bill to follow me into the electric shop office. Which he did. Standing there with as straight of a face as I could muster, I looked at Bill as he asked me when I was going to start pulling the wire. The Contractors are just standing around doing nothing.
I said, “The job is already done. The wire has already been pulled.” “What do you mean? It’s still in the switchgear on the pallet.” Bill responded. I shrugged and said, “We don’t need to pull wire from the Vital Services Panel. There is already a circuit from that panel to the telephone room.” I looked over at Charles and smiled. Charles smiled back. Bill said something like, “Oh… Then I wonder what we are going to do with these contractors. We have them for three days.” Then he left the office.
I thought that somehow Charles knew something about my being “setup for some kind of failure” and had this up his sleeve all along so that it would backfire. — Just my luck. With three of my best friends standing there, how could I fail…. Charles Foster, Scott Hubbard and Saint Anthony.
We had the contractors sweep out switchgears for the next 3 days.
Comment from the original Post
Originally posted June 6, 2014;
I’m sure the plant manager at the Coal-fired Power Plant in North Central Oklahoma thought that a little competition might just do our Safety Program a little good. The maintenance crews always knew what they were going to be doing first thing on Monday morning. They were going to attend a Safety Meeting with their team. All of the maintenance crews attended a team safety meeting every Monday morning to remind them to be safe during the week. This had been going on for at least 9 years at the power plant. Every Monday morning we all looked forward to the 30 minutes we would spend reminding ourselves to be safe that week.
It didn’t seem to matter if I was on the Summer Help yard crew, or a janitor, on the labor crew or an electrician. The Monday Morning safety meetings were all pretty much the same. Someone would read from a Safety pamphlet that each of the foreman would receive once each month. We would try to read one of the articles each week in order to stretch it out so that it lasted the entire month of Monday Morning Safety Meetings. This often meant that we would be listening to a completely irrelevant safety article that really didn’t apply to us.
Some of the articles were things that reminded us to be safe in the work place. Other articles reminded us to clean up the kitchen counter after you have finished cutting up the chicken in order to cook fried chicken for dinner. The chicken juices could lead to food poisoning if they sat there for a while and then some other food was placed on the same counter if it was still soaked in juices from the chicken. We justified to ourselves that it didn’t hurt to remind ourselves about things like this because if we went home and had food poisoning by not washing our chicken juices, then it could be as serious as a lost workday accident on the job.
When I joined the electric shop, I used to keep a stack of all the Safety Pamphlets. Who knew if they would ever come in handy. Years later when I left the Power Plant to pursue another career I left the stack behind in case some other safety zealot needed some motivating safety material. I tried to find a picture of the safety pamphlets that we used to read on Google, but I could only find Safety Pamphlets that were more colorful and had more eye-catching covers. The only aesthetic difference between our safety pamphlets from one month to the other consisted of using a different color font. So, one month, the pamphlet would be written in blue. The next month, green. Then red. Maybe purple some times. The December one would have a little drawing of holly at the top. That was about as exciting as they were.
Occasionally the foreman would get a different kind of safety pamphlet on a certain topic. Instead of changing the font color, this pamphlet would change the background color to one bright solid color. I could find a picture of one of these:
In the first paragraph I mentioned that the maintenance crews generally knew what they would be doing right off the bat on Monday morning when their work day began. Yep. They would spend 15 to 30 minutes staring off into space while their foreman, or the designated hypnotist would read a safety pamphlet in a monotone voice. I think it was permitted to fall asleep as long as you didn’t snore. Once you snored it was too hard to claim that your eyes were closed only so that you could better picture how to lift with your legs and not your back.
In order to add something dynamic to the Monday Morning Safety Meeting, it was decided that some friendly competition might help. So, here is what happened:
A Safety Committee was formed and their task was to collect safety slogans from the teams and once each month they would decide which slogan was the best and then it would become the “Safety Slogan of the Month”. Then for the next month this particular safety slogan would be posted on all the bulletin boards throughout the plant. At the end of the year, a winner was selected from the 12 winning Monthly Safety Slogans. Whichever team won the safety slogan of the year award would be honored with a free Pizza (or two) for lunch.
A noble attempt at trying to add a little spice (and tomato sauce) into the safety program.
At first our team didn’t give this much thought. I was one of the first people from the electric shop on the committee and since I was on the committee, I didn’t think it would be fair to submit a safety slogan myself, because I would have to be one of the people voting on it. One person from each area was on the Safety Committee. One person from each of the three A foremen’s teams in the Maintenance shop. One person from the Instrument and Controls team and one electrician. One person from the office area. One from the warehouse. There might have been one person from the Chemistry Lab, but since there were only three chemists, I’m not sure how long that lasted.
Anyway, sometime in March, 1992, when we were sitting in a Monday Morning Safety Meeting staring blankly at the only thing moving in the room besides the lips of the Safety Article Hypnotist, a black beetle scurrying across the floor, Andy Tubbs finally broke through our hypnotic state by making a suggestion. He said, “How about we start entering safety slogans for the Safety Slogan Contest and try to win the free pizza at the end of the year? Instead of just sitting here on Monday Mornings doing the same thing over and over, let’s spend our time brainstorming Safety Slogans!”
This of course was a brilliant idea. It meant that we would actually be blurting out all kinds of goofy safety slogans until we hit on a really good one to turn in for the month. We began immediately. I was the scribe capturing all the creativity that suddenly came popping up from no where. Andy was real quick to come up with some. Others took their time, but when they spoke they usually had a pretty clever safety slogan.
By the end of the first day we had about 10 new safety slogans to choose from. We picked the best one of the bunch and turned it in at the front office. I don’t remember the specific safety slogan we started out with, but I do remember some of them that the team invented. Here are a couple unique slogans that I have always remembered – not written by me….
“Lift with your legs, not with your back, or you may hear a Lumbar crack.”
“Wear skin protection in Oklahoma or you may get Melanoma.”
I invite anyone at the plant that remembers more slogans to add them to the Comments below….
You can see that we tried to take a standard safety slogan like “Lift with Your Legs and Not your Back” and added a clever twist to it. I had taken out the stack of safety pamphlets from the cabinet and we reviewed them. Each of them had a safety slogan on the back. We weren’t going to use any that were already written, but it gave us ideas for new slogans.
We won the Monthly Safety Slogan that month. So, we figured we were on a roll. The next month we picked our next best one. By that time we must have come up with over 25 pretty good safety slogans, and we figured we would enter our best one each month. We were in for a little surprise.
After submitting a real humdinger of a Safety Slogan the second month (something like, “Wear your Eye Protection at work so you can See Your Family at Home” — well. I just made that up. I don’t remember the exact slogan 22 years later), the slogan that won that month was a much more bland slogan than our clever one. We felt slighted. So, we talked to Jimmy Moore (I believe) who was the electrician on the other team of Electricians in our shop that was on the Safety Committee selecting the safety slogans this year. He said that there were some people on the committee that thought it wasn’t good for the same team to win two times in a row. Others thought that any one team should only be able to win once a year.
As it turned out, we were able to win the monthly safety slogan only a few more times that year only because we were the only team that turned in a safety slogan during those months.
When it came time for picking the winning safety slogan for the year, Sue Schritter’s slogan from the warehouse won even though it was fairly lame compared to the clever ones we had been turning in. (Note the warehouse and the front office were all under the same manager…. so, when one of them won, they both really did). So, the front office (slash) warehouse were able to enjoy the free pizza.
After complaining about the process at the beginning of the next year, we were determined that we were going to do what it took to win every single month and that way they would have to give us the pizza at the end of the year. So, in 1993 that was our goal.
It was determined at the beginning of the year that all safety slogans would be judged without knowing who had turned them in. It was also determined that a team could turn in as many safety slogans as they wanted each month (probably because we had complained that our team was unfairly being singled out).
So, we made a concerted effort to turn in at least 15 safety slogans each month. That way, the odds of one of ours being picked would be very high, especially since our team was the only team that was really serious about wanting to win the free pizza at the end of the year.
Gary Wehunt from our team was on the committee selecting the slogans in 1993, so he would tell us about the conversations the committee was having each month when they would get together to select the slogan, and we knew it wasn’t going to be easy to win every single month.
During the year, it became a game of cat and mouse to try to win the safety slogan of the month every single month. We knew that a couple of people on the Safety Committee were doing everything they could to not pick one our our slogans. So, here is what we did… along with the best safety slogans we had, we threw in some really lame ones. I think we had some that were so bad they were nothing more than…. “Think Safety”. Our better safety slogans were more like: “Watch for Overhead Hazards! Avoid becoming Food for Buzzards” or “Wear you Safety Harness when working up high. One wrong step and you may die.” — I mean…. How could any other safety slogan compete with the likes of those?
The funny thing was that we thought that just in case the Safety Committee was trying to look for a safety slogan that our team didn’t write, they would intentionally pick a really bad one. Like “Think Safety”.
And it actually worked. Two months during 1993, the team actually chose a Safety Slogan that was really lame, just to try and pick the one that our team didn’t enter only to be surprised to find that it was from our team.
Through October our team had managed to win every Safety Slogan of the Month, and it looked like we were going to finally win the Safety Slogan of the Year and receive the free Pizza. I had written down every safety slogan our team had invented. We had over 425 safety slogans by that time. I had a folder in the filing cabinet with the entire list.
Then in November, the people who were on the Safety Committee who were intent on us not winning the yearly safety slogan was able to slip one by. They had submitted a safety slogan from their own team and had told a couple other people to vote for it. It didn’t take too many votes to win for the month since when we turned in 15 to 20 slogans the votes were spread out.
Most of the slogans that did receive a vote would only get one vote. So, any slogan that had two or more votes would usually win. So, all they had to do was throw together a safety slogan and tell someone else on the committee that was not happy about our team winning every month during the year, and they would win that month.
Louise Kalicki turned in a safety slogan in November. It was a simple safety slogan like “Be Safe for your family’s sake”. We had turned in a number of slogans that had said pretty much the same thing in the 400 or more slogans we had submitted, but that was the slogan that won during that month.
Well. That was all it took. When the winner of the Safety Slogan for the year was chosen, there was no way that everyone didn’t already know whose team the safety slogan was from because they had been posted on the bulletin boards throughout the year. So, you can guess what happened. After the electric shop had won 11 of the 12 safety slogans in 1993, The girls in the front office won the free pizza… again (just like they did every year).
So, what happened in 1994? Well…. That’s another story… isn’t it?
Comments from the original post:
Originally posted June 13, 2014:
When discussing Telephones at the Coal-Fired Power Plant in North Central Oklahoma, I have to remember that some of my readers have a completely different perspective of telephones than me. My children grew up probably never seeing a real rotary dial phone except in movies or old TV shows. It might be a little hard for them to imagine a telephone being a possible murder weapon. Telephones have come a long way since I grew up in the 1960’s and 70’s.
When you turned the dial on a Rotary phone you put your finger in the hole on the number you want to dial and then you swing it around until your finger bumps up against the metal bracket. When you pull your finger out of the hole, the phone sends a rapid succession of pulses to the telephone company telling them what number you just dialed. It was very… well…. tedious and manual…. and not even electronic. It was electric signals and switches. “Mechanical” is the word I think I’m trying to say.
Even the way you received a dial tone was by sending something called a “Ring-to-ground” signal to the telephone company. That would happen when you would lift the receiver off the hook. There are only two wires used to communicate in an old phone and only one of those had voltage on it. when you ground that wire (called the “Ring”) momentarily, the phone company would then send a dial tone to your phone.
You could actually do this on a dead phone line at times when the phone company had shut off your service. On an old pay phone, when the proper coin was inserted in the phone, the coin itself was used to ground the ring wire, thus telling the telephone company to send the dial tone, allowing you to use the phone. In 1983 there was a movie called “Wargames”.
I had learned about how these telephones worked from Bill Rivers just before going to watch this movie. During the movie Matthew Broderick’s character needed to make a phone call at a pay phone but didn’t have a coin. By taking the mouthpiece off of the transmitter, and using a metal pop top he found on the ground, he was able to ground the “ring” wire to the pay phone, and he received a dial tone. There was a good ol’ boy sitting behind me in the movie theater that said, “You can’t do that!” — Being the newly educated smart (-alec) guy I was, I turned around and said, “Yeah. You really can.”
Anyway. This isn’t a story so much about how old phones work. I just wanted to bring the younger readers back-to-date on phones since now they don’t really call them telephones anymore. It is more like, “Smart Phone” and “Cell Phone”, “Mobile Phone” or just “Phone”. The phone in the house isn’t even referred to as a telephone. We now call them “Home Phone” to distinguish them from the actual phones that we use.
Anyway, when I joined the electric shop in 1983, I learned about the phone system. We didn’t use the older Rotary Dial phones at the plant. We were one step up. We had “Touch Tone” Phones.
As I have mentioned in previous posts, we had our own telephone computer at the Power Plant. It was called a ROLM phone system. See the post “A Slap In the Face at a Gas-fired Power Plant“.
To give you an idea of the technology used by this phone system, you connected to it using a “teletype” terminal that you connected to a telephone by clipping the receiver in a cradle. Then you dialed the phone computer. When you connected, it was at 300 Baud. Think of 300 bytes per second, only using audio…. like a fax machine. — It was like connecting using a modem. 300 baud meant that when it typed out the results on the paper that scrolled out the top, you could watch it as it slowly printed out each line. The maximum speed of the terminal was 300 baud.
In this picture you can see the cradle in the back where the phone receiver would fit in those two rubber cups.
After many years of going to the lab to connect to the telephone computer to make changes and to monitor the telephone traffic, in 1992 I decided to bring my 8088 computer to work and set it on the desk in the electric shop. We didn’t have our own computer yet. At that time the only people that had computers were office workers and the Shift Supervisor. We had started a computer club and having a computer in the shop was a big help. I had just replaced this computer at home with a 486.
I had a modem on my computer, so I tried connecting to the telephone computer, and it worked! So, sometimes during lunch when Charles Foster and I were sitting there talking about movies we had seen while eating vegetables from his garden, I would connect to the ROLM computer and just watch the call log. I could see whenever someone was dialing in and out of the plant.
We had a special call in number into the plant that allowed you to make “trunk” calls. This is another term you don’t hear much anymore. You see….. for the younger readers (again)…. long distant calls used to cost a lot of money. You would be charged by how many minutes you were on the call. During the day, it could be as high as $3.00 a minute to call across the country. Amazing huh? Because today, most of you with cell phones and even your land lines (which are rarely real land lines anymore) long distant phone calls are now free with your phone plan.
Yeah, if you wanted to call someone in the next town over, you would have to pay a fee for every minute you were on the call…. That was when AT&T had a monopoly on the phone lines in the United States. Sure, you only payed $7.00 each month for your phone, but you could only call people in your immediate area or you would be charged extra.
A Trunk line gave you access to a much wider area. The Electric company had a trunk line that gave them access to most of Oklahoma. You could dial into a local number that would connect you to the company phone system. Then after entering the correct password number, you could dial access numbers that would take you to another office location in the electric company. Once on that phone system, you could dial to get an outside line, and then dial a local number in that area.
Our plant had three access numbers that allowed you to dial out locally to Stillwater, Ponca City and Pawnee. This was useful when a foreman needed to call people out to work. They could dial into the plant, then back out to one of these other towns and then dial the local phone number of the crew member they were trying to reach without incurring a personal charge on their phone line.
So, here I was in 1992 during lunch watching the phone traffic in and out of the plant (not exactly NSA style, but sort of), when I saw something unexpected. A long string of numbers showed up. Someone had dialed in on the Stillwater trunk, then dialed out to the Corporate Headquarters trunk, then out to Oklahoma City and from there they placed a long distance call to a phone number in the same area code. The prefix on the phone number was familiar to me. It was a Ponca City phone number. I had lived in Ponca City for three years when I had been married, from 1986 to 1989. I knew a Ponca City phone number when I saw one.
I thought this was odd, because it wouldn’t be normal for someone to dial from Stillwater through out plant to Oklahoma City only to call a Ponca City phone number when they could have dialed the local Ponca City access code. Then they wouldn’t have had to make a long distance call which bypassed our trunk call system causing the electric company to be billed for the long distance telephone call.
At the time I was a CompuServe user. This was when the World Wide Web was in it’s infancy. I was still using a DOS computer. When I connected to the Internet, it was either by using my dad’s Internet account from Oklahoma State University where I would use Telnet to access a bunch of mainframe computers all over the country, or I would use the DOS-based version of CompuServe. CompuServe was the king of Internet access before America Online came around and seemingly overnight made CompuServe obsolete.
In 1992, CompuServe had a service where you could look up phone numbers and find out whose number it was. Imagine that! Yeah. That was one of the neatest features on CompuServe! That and getting stock quotes. — Like I said…. There was no “www.whitepages.com” online. The only catch to using the reverse phone number feature, was that it was like making a long distance call. It cost money. You were charged by the minute for using the CompuServe reverse telephone number service, with the least amount being a dollar.
So, I bit the bullet and accessed the Phone Number lookup section of CompuServe. I quickly typed in the number. When the name and address of the user popped up, I quickly hit “Print Screen”, and then exited the service. My fee came to $1.00, but at least I knew what number had been dialed in Ponca City.
Charles, Scott Hubbard and I were a little excited by the time Terry Blevins walked into the electric shop office after lunch was over, I told him what I had seen.
When I told Terry the name of the person that had received the long distance call, he recognized the name right away. When I gave him the address, he was sure he knew who it was. The phone number belonged to the Music Director at the Ponca City High School. His son was attending college in Stillwater, Oklahoma.
Well, that sort of cinched it. We had a pretty good idea who had made the call. It was a college student calling home, who had been given the phone number most likely by a fellow student who knew the code to call home in Oklahoma City. So, the only local access code this guy knew was how to dial through our plant to Oklahoma City and back out where he was free (but it was not free for us) to make a long distance call home.
Armed with this knowledge, I headed up to the front office. I went straight to the Plant Manager, Ron Kilman’s office. I told Ron what I had found. I explained in detail how the person had dialed from Stillwater into our plant and then to Oklahoma City and out and then placed a long distance call to Ponca City leaving us with the phone bill. Since it was the middle of the day, the cost of a long distance call was not cheap.
I told Ron that I had used CompuServe to lookup the phone number and that Terry had said that it belonged to the Music Director at the Ponca City High School and that he had a son in college in Stillwater. I was all ready to pounce on this guy. This was a fraudulent use of the telephone service and there were some pretty strict laws then about stealing long distance from someone else.
Ron, being the more level-headed of the two of us thought about it for a minute and said, “What would be the best way to stop this from happening?” — Oh. Well. I was so intent on catching the culprit, I hadn’t thought about that angle…. “Well….” I said, “We could change the pass code used to log into our phone system. We would just have to tell our supervisors what the new number is.”
Ron asked me what it would take to do that. I told him I could do it in two minutes. We quickly settled on a new 4 digit pass code and I left his office and returned to the electric shop and made the change essentially turning the tables on the Telephone Interloper. I suppose the college student in Stillwater was lucky that our plant manager at the time was the type to forgive and forget.
Three years later the entire electric company phone system was replaced by a new AT&T computer which was managed by AT&T. As you can tell… Technology just keeps moving forward making seemingly really neat new inventions quickly obsolete.
Comments from the original post:
Originally posted June 21, 2014. I updated dates and added some new things.
I don’t know if anyone of us knew what to expect Wednesday morning January 13 , 1993 when we were told to go to a meeting in the break room that was going to take all day. We were supposed to be in some kind of training. Everyone at the plant was going to have to go through whatever training we were having. Training like this always seemed funny to me for some reason. I think it was because the hodgepodge of welders, mechanics, machinists, electricians and Instrument and Controls guys seemed so out of place in their coal-stained worn out old jeans and tee shirts.
I remember walking into the break room and sitting down across the table from Paul Mullon. He was a new chemist at the time. He had just started work that day. We became friends right away. Scott Hubbard, Paul and I were carpooling buddies. He always looked a lot younger than he really was:
See how much younger he looks? — Oh. That’s what I would always say about Gene Day because he was always as old as dirt. Even when he was young. Paul is only four years older than I am, but he still looks like he’s a lot younger than 70. Even his great great grand daughter is saluting him in this photo. Actually. I love Paul Mullon as if he was my own brother. He still looks younger than my younger brother who is four years younger than I am. People used to think that he was his own daughter’s boyfriend.
When our training began, the plant manager at the coal-fired power plant in North Central Oklahoma, Ron Kilman came in and told us that we were going to learn about the “Quality Process”. He explained that the Quality Process was a “Process”, not a “Program” like the “We’ve Got The Power Program” we had a few years earlier. This meant that it wasn’t a one time thing that would be over any time soon. The Quality Process was something that we will be able to use the rest of our lives.
At this point they handed out a blue binder to each of us. The title on the front said, “QuickStart – Foundations of Team Development”. A person from a company called “The Praxis Group”, Rick Olson from Utah (when I originally posted this last year, I couldn’t remember his name. Then I found my Quality book and it had Rick’s name in it). I had looked Rick Olson up to see if he was a member of CompuServe and there was Rick Olson from Ogden, Utah. When I asked him if he was from Ogden, he told me he was from Provo, Utah.
One of the first things Rick asked us to do was to break up into teams of four or five and we were asked to come up with 3 facts about ourselves. Two of which were true and one that was false. Then our team mates were asked to vote on which fact they thought was the false one. The only one I remember from that game was that Ben Brandt had dinner with the Bill Clinton on one occasion when he was Governor of Arkansas. — At least, I think that was what it was… Maybe that was the fact that was false.
The purpose of this game was to get to know each other…. Well…. We had all been working with each other for the past 15 years, so we all knew each other pretty good by that time. Except for someone new like Paul. I think my false fact was that I had hitchhiked from Columbia, Missouri to New Orleans when I was in college. — That was an easy one. Everyone knew that I had hitchhiked to Holly Springs National Forest in Mississippi, not New Orleans.
Anyway, after we knew each other better, we learned about the different roles that members of our teams would have. Our “Quality” teams were going to be our own crews. Each team was going to have a Leader, a Facilitator, a Recorder, and if needed (though we never really needed one), a Logistics person. The Logistics person was just someone that found a place where the team could meet. We always just met in the Electric Shop office. I wanted to be “Facilitator”.
We learned about the importance of creating Ground Rules for our Quality Meetings. One of the Ground rules we had was to be courteous to each other. Another was to “Be willing to change” (I didn’t think this really belonged as a “Ground Rule”. I thought of it more as a “Nice to have” given the present company). Another Ground Rule was to “Discuss – Don’t Lecture”. One that I thought was pretty important was about “Confidentiality”. We had a ground rule that essentially said, “What happens in a team meeting… Stays in the team meeting.”
I recently found a list of the Quality teams that were formed at our plant. Here is a list of the more interesting names and which team it was: Barrier Reliefs (that was our team — Andy Tubbs team). Rolaids (Ted Holdges team). Elmore and the Problem Solvers (Stanley Elmore’s team… of course). Spit and Whittle (Gerald Ferguson’s Team). Foster’s Mission (Charles Foster’s team). Sooner Elite (Engineer’s team). Boiler Pukes (Cleve’s Smith’s Welding crew I believe). Quality Trek (Alan Kramer’s Team). Designing Women (Linda Dallas’s Team). There were many more.
I think all the Power Plant Quality Teams had the same “Mission Statement”. It was “To Meet or Exceed our Customer’s Expectations”. I remember that the person that was teaching all this stuff to us was really good at motivating us to be successful. As we stepped through the “QuickStart” training manual, the Power Plant He-men were beginning to see the benefit of the tools we were learning. There were those that would have nothing to do with anything called “Quality”, just because… well…. it was a matter of principle to be against things that was not their own idea.
Later they gave us a the main Quality binder that we used for our team meetings:
When we began learning about the different quality tools that we could use to solve problems, I recognized them right away. I hadn’t learned any “Quality Process” like Six Sigma at that time, but I was about to graduate from Loyola University in New Orleans in a couple of months with a Masters of Religious Education (MRE) where I had focused my courses on Adult Education. Half of my classes were about Religious topics, and the other half was about how to teach adults. The same methods were used that we learned about in this training.
It just happened that I had spent the previous three years learning the same various quality tools that the Power Plant Men were being taught. We were learning how to identify barriers to helping our customers and breaking them down one step at at time. We also learned how to prioritize our efforts to break down the barriers by looking at where we had control and who we were trying to serve… such as ourselves or others. I remember we tried to stay away from things that were “Self Serving.”
We learned how to do something called a “Barrier Walk”. This was where we would walk around the plant almost as if we were looking at it for the first time to find barriers we hadn’t noticed before. We also learned how to brainstorm ideas by just saying whatever came to our minds no matter how silly they may sound without anyone putting anyone down for a dumb idea. Rick called each barrier that your customer encountered a “SPLAT”. Our goal was to reduce “SPLAT”s. I think at one point we even discussed having stickers that said “SPLAT” on them that we could put on barriers when we located them.
When we implemented a quality idea, we were taught to do a “Things Gone Right, Things Gone Wrong” exercise so that we could improve future projects. This had two columns. On one side you listed all the good things (which was generally fairly long), and on the other, all the things that went wrong (which was a much shorter list). This was done so that we could consider how to avoid the things that didn’t work well.
We learned how to make proposals and turn them into a team called “The Action Team”. I was on this team as the Facilitator for the first 6 months. Sue Schritter started out as our Action Team Leader. The other Action team members in the beginning were: Richard Allen, John Brien, Jim Cave, Robert Grover, Phil Harden, Alan Hetherington, Louise Kalicki, Bruce Klein, Johnnie Keys, Kerry Lewallen, Ron Luckey and George Pepple.
The Power Plant Men learned that there were five S’s that would cause a proposal to fail.
One of those was “Secrecy”. If you are going to propose something that affects others, then you have to include them in the decision making up front or else even if you think it’s a great idea, others may have legitimate reasons for not implementing it, and you would have wasted your time.
The second was “Simplicity”. It follows along with Secrecy in that if you just threw the idea together without considering all the others that will be affected by the change, then the proposal would be sent back to you for further study.
The third was “Subjectivity”. This happens when something just sounds like a good idea. All the facts aren’t considered. The solutions you may be proposing may not be the best, or may not even really deal with the root of a problem. You might even be trying to solve a problem that doesn’t really exist, or is such a small problem that it isn’t worth the effort.
The fourth was “Superficiality”. This happens when the outcomes from the proposal are not carefully considered. Things like, what are the long term effects. Or, What is the best and worst case of this proposal… Those kind of things are not considered.
The last one is “Self-Serving”. If you are doing this just because it benefits only your own team and no one else, then you aren’t really doing much to help your customers. Most likely it may even be causing others an inconvenience for your own benefit.
I know this is becoming boring as I list the different things we learned that week in 1993. Sorry about that. I will cut it short by not talking about the “Empowerment Tool” that we learned about, or even the importance of Control Charts and go right to the best tool of them all. One that Power Plant Men all over can relate to. It is called the “Fishbone Diagram”.
There are few things that Power Plant Men like better than Fishing, so when we began to learn about the Fishbone diagram I could see that even some of the most stubborn skeptics couldn’t bring themselves to say something bad about the Fishbone diagram. Some were even so enthusiastic that they were over-inflating the importance (and size) of their Fishbone diagrams! — This along with the Cause and Effect chart were very useful tools in finding the root cause of a problem (or “barrier” as we referred to them).
All in all, this was terrific training. A lot of good things were done as a result to make things more efficient at the plant because of it. For the next year, the culture at the plant was being molded into a quality oriented team. This worked well at our particular plant because the Power Plant Men employed there already took great pride in their work. So, the majority of the crews fell in behind the effort. I know of only one team at the coal yard where the entire team decided to have nothing to do with it.
When training was done, I told Rick that I thought that his company would really benefit by having a presence on the Internet. As I mentioned in last week’s post “Turning the Tables on a Power Plant Interloper” During this time the World Wide Web did not have browsers and modems did not have the bandwidth at this point, so CompuServe was the only service available for accessing the Internet for the regular population.
I asked Rick if he had heard about CompuServe. He said he had not heard of it. I told him that I thought the Internet was going to be the place where training would be available for everyone eventually and he would really benefit by starting a “Quality” Forum on CompuServe, because there wasn’t anything like that on the Internet at the time. I remember the puzzled look he gave me as he was leaving. I realized he didn’t have a clue what I was talking about. Few people knew about the Internet in those days….
I have a number of stories about how the Quality Process thrived at the Power Plant over the next year that I will share. I promise those stories will not be as boring as this one.