Tag Archives: ABC’s of Safety

The Ken and Randy Power Plant Safety Show

Originally posted March 28, 2014:

Ken Couri was the plant safety guru long before Randy Dailey showed up on April 16, 1984. Ken gave us our yearly Safety training on such things as first aid and CPR. When Randy came on the scene, our yearly safety training shifted into overdrive! Ken was the one that tested my driving when we took the Defensive Driving Course the summer of 1981 during my third summer as a summer help.

The Defensive Driving Course we took when I was a summer help

The Defensive Driving Course we took when I was a summer help

I remember that Ken climbed into the pickup truck parked outside the electric shop as I walked around to the driver side. I thought. This will be a cinch. I’m a great driver. I should come out of this with flying colors. I talked about this class in the post “Power Plant Safety is Job Number One“.

I had done my “Circle for Safety” by walking around the truck to make sure there weren’t any obstacles in the way. Which, by the way, is why AT&T trucks used to stick an orange cone at the back and front corner of their truck (maybe they still do. I haven’t noticed one lately). When an AT&T worker goes to pick up the orange cones, it forces them to look in front and behind the truck to make sure that there isn’t an obstacle behind or in front of it that they might hit when they leave the parking space.

An AT&T safety demonstration of placing cones around a truck

An AT&T safety demonstration of placing cones around a truck

I thought, right off the bat, I must really be impressing Ken Couri. Ken was a heavy equipment operator from the coalyard. He was a heavy equipment operator in more ways than one. In fact, I always thought of him as a gentle giant. Anyway, I thought, he probably hadn’t seen anyone do a circle for safety as geometrically circular as I was doing it. I had calculated the radius from the center of the truck to the front bumpers, added two feet and began my circle for safety checking both the front and back of the truck for obstacles. All clear.

I climbed into the truck, and without hesitation, grabbed my seat belt and strapped myself in. Smiling, I looked over at Ken, who was looking down at his checklist, apparently not paying any attention to me. Hmmm. Ok. Maybe he would be impressed by the way I backed out of the parking space.

I always had the habit of turning around and looking behind me as I backed out. So, I did just that. I carefully backed the truck out of the space while observing everything through the back window, momentarily glancing back to the front to make sure the truck didn’t strike anything as the truck pivoted around. Confident that I had done everything right, I noticed that Ken hadn’t looked up or written anything on the checklist.

He told me where to drive, and I put the truck in drive and headed in that direction. That is when I looked up at the rear view mirror for the first time. I suddenly realized I had made a grave error. I watched as Ken’s hand that held the pencil worked its way up the sheet to a particular checkbox and marked it.

You see, while I was busy creating my perfect Circle for Safety, Ken had climbed into the pickup and reached up and knocked the rear view mirror down so that it was way out of whack. I stopped the truck for a moment as I adjusted the mirror knowing full well that I was supposed to have done that long before I had put the truck in reverse. Well, that was that. No perfect score for me, and I was just beginning the test.

I didn’t know whether to feel bad about that, or to laugh about the way that Ken just sat there with no expression on his face as he checked the box that indicated that I hadn’t checked my rear view mirror before shifting into reverse as we had learned in the videos. I think I was so ashamed about not checking my rear view mirror before shifting into reverse so much that I didn’t even tell my best friend, Tim Flowers on the way home that day. Actually I was so disappointed with myself that this is the first time I have revealed this secret failure to anyone (other than Ken Couri of course, God rest his soul).

The one thing I remember most about Ken Couri during the yearly safety meetings was that he would tell us the story about Annie, who was our CPR dummy. Annie was a drowning victim in Paris France in the Seine river. Her real identity wasn’t known, but her drowning was considered such a tragedy, because someone so lovely as her had apparently committed suicide, and no one was around to save her.

Amie of the Seine

Annie of the Seine

Years later, a guy named Asmund Laerdal in Norway used her image to create the CPR mannequins known as Rescue Annie.

Rescue Annie CPR resuscitation Mannequin

Rescue Annie CPR resuscitation Mannequin

I am sort of an emotional person at the weirdest times, so whenever we had to practice CPR on Annie, I would get all choked up while trying not to let my coworkers see that I was having difficulty with performing CPR on a mannequin of a real person that had died from a real drowning back in the 1800’s. The only comfort I had was knowing that, as Ken Couri pointed out and Anna Edwards said in 2011: Her enigmatic smile is known to millions around the world and she has been kissed billions of times. (Read more: http://www.dailymail.co.uk/news/article-1393184/How-girl-drowned-Paris-kissed-face-time.html#ixzz2xJxJIJNj).

Once every year we would receive First Aid training from Ken and Randy. Each time we would hear the same stories about Safety and their importance. Randy, who had been a medic in the army had a full array of sayings (maybe the Power Plant men can add a comment to the post with some of his phrases). I wish I could remember them all at the same time.

Unfortunately they only come to me when an appropriate occasion arises. Like I see some unsafe act, or a possible situation where a tragedy could happen like the ones that Randy would describe. I remember his speech about the ABCs that you perform when you run across someone that is unconscious. You first “Assess” the situation. Then you check for “Breathing”, then you check their “Circulation”. He would always end by saying that “A weak pulse is hard to find.”

He would demonstrate this by tapping the dummy on the shoulder as an example and say, “Hey. Are you all right? You don’t want to perform CPR on someone that is only taking a nap in the park.” Then he would turn to one of us and say, “Call 911!” That was called, “implementing the EMS system. EMS stood for the “Emergency Medical System”. Then he would place his ear close to the mouth of the dummy while he was checking the pulse on the neck. He would repeat, “A week pulse is hard to find.”

In the past I may have described Randy Dailey as someone that would remind you of Barney Fife from the Andy Griffith Show… Maybe I haven’t, but he sort of does sometimes. You tell me.

Barney Fife played by Don Knotts in the Andy Griffith Show

Barney Fife played by Don Knotts in the Andy Griffith Show

Here is Randy Dailey:

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy may occasionally remind a novice of Barney Fife, but to the experienced Power Plant Man, just looking at him and a Power Plant Man automatically thinks “Safety”! During the “We’ve Got the Power Program” (See the post: “Power Plant “We’ve Got the Power” Program) Randy Dailey invented a special pen that you could put in your handy dandy pocket protector worn by most respectable Power Plant Men that would beep at you if you were bent over too far and were putting yourself at risk of a back injury.

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these. Actually, I think I had one that has Castrol on it

Randy had a lot of compassion as he trained us on safety. You could tell that he had an agenda, and that was to make sure that all of us came out of the class knowing how to provide the best first aid possible to our fellow Power Plant Men as possible. When he spoke to us about dressing a wound and performing CPR on someone who had no pulse, he never cracked a joke (well, except when he showed us how to create a diaper out of the triangular bandage).

He was serious about safety, and we carried that with us when we left the class. We knew that Randy had seen the worst of the worst during his life. I remember Monday, May 8 of 1989 we had just begun our safety training course. Randy may not have been thinking about the fact that he was turning 40 that day, but for some reason I had always known his birthday.

He told us a tragic story of a 4th of July celebration that he had attended. The topic was knowing when “not to do CPR”. I think he was in Arkansas. He was sitting in the bleachers watching the celebration when suddenly something went terribly wrong. As the crowd was watching the large explosions overhead creating huge balls of red and green and blue, there was suddenly an explosion on the ground that was unexpected.

A piece of metal shot out of the area where the fireworks were being ignited and flew into the crowd. I think he said it was a young lady that was struck in the head by a metal plate that cut the top of her head completely off just above the eyebrows. Randy went on to explain that in a case like this, CPR would obviously be useless, so use your common sense when assessing your surroundings.

Each year when Randy would tell this story, I would feel this sick feeling in my stomach, and I would taste this strange taste of blood in my mouth as the corners of my mouth would go down in disgust. This was an obvious tragedy that Randy witnessed, and the feelings I had were not so much about the person that was struck as they were instantly killed. It was because behind the stalwart face of Randy, while he told this story I could see the tremendous sorrow that he felt while recounting this story to us.

I knew, and I believe we all knew, that the reason that Randy was such a great Safety instructor was because he really and truly wanted to save lives. That was his ultimate goal. He would begin his mouth-to-mouth resuscitation training by quoting from the Bible. It was from Kings 4:34. He would say that mouth-to-mouth is found in the Bible. Then he would quote word-for-word from the book about Elisha saying:

“And he went up, and lay upon the child, and put his mouth upon his mouth, and his eyes upon his eyes, and his hands upon his hands: and he stretched himself upon the child; and the flesh of the child waxed warm.”

Randy pointed out, this is Mouth-to-mouth resuscitation in the Old Testament folks! So, when a situation arises, don’t be worried about germs and the like. Do what is necessary to save a life! Again I could see his mind flashing back to some tragedy that drove Randy on to make sure we were properly trained in First Aid and CPR.

Randy didn’t teach us Safety to gain “Bonus Points” from management as some pseudo-Power Plant Men did. Randy, from the day he came to the plant in May 8, 1984 (What a birthday present to become a Power Plant Man on your Birthday!) until the day I left on August 16, 2001, was a true hero to me. I don’t know if he ever served in combat. I don’t know if he ever received one little stripe or medal on his uniform in the Army. What I do know is that to this day I am eternally grateful that I have had the opportunity to meet one of the most remarkable souls of our time the day Randy Dailey showed up at the Power Plant. I have always been certain that God himself sent Randy to administer his Safety Wisdom to the Power Plant Men at the Coal-fired Power Plant in North Central Oklahoma! Randy continued to bless all of us year after year.

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ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any changes in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was: 'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

    1. Dan Antion August 2, 2014

      My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

    1. Anna Waldherr August 3, 2014

      I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

    1. Dennis Wagoner August 4, 2014

      Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  1. Monty Hansen October 19, 2014

    I’m the power plant night shift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

The Ken and Randy Power Plant Safety Show

Originally posted March 28, 2014:

Ken Couri was the plant safety guru long before Randy Dailey showed up on April 16, 1984. Ken gave us our yearly Safety training on such things as first aid and CPR. When Randy came on the scene, our yearly safety training shifted into overdrive! Ken was the one that tested my driving when we took the Defensive Driving Course the summer of 1981 during my third summer as a summer help.

The Defensive Driving Course we took when I was a summer help

The Defensive Driving Course we took when I was a summer help

I remember that Ken climbed into the pickup truck parked outside the electric shop as I walked around to the driver side. I thought. This will be a cinch. I’m a great driver. I should come out of this with flying colors. I talked about this class in the post “Power Plant Safety is Job Number One“.

I had done my “Circle for Safety” by walking around the truck to make sure there weren’t any obstacles in the way. Which, by the way, is why AT&T trucks used to stick an orange cone at the back and front corner of their truck (maybe they still do. I haven’t noticed one lately). When an AT&T worker goes to pick up the orange cones, it forces them to look in front and behind the truck to make sure that there isn’t an obstacle behind or in front of it that they might hit when they leave the parking space.

An AT&T safety demonstration of placing cones around a truck

An AT&T safety demonstration of placing cones around a truck

I thought, right off the bat, I must really be impressing Ken Couri. Ken was a heavy equipment operator from the coalyard. He was a heavy equipment operator in more ways than one. In fact, I always thought of him as a gentle giant. Anyway, I thought, he probably hadn’t seen anyone do a circle for safety as geometrically circular as I was doing it. I had calculated the radius from the center of the truck to the front bumpers, added two feet and began my circle for safety checking both the front and back of the truck for obstacles. All clear.

I climbed into the truck, and without hesitation, grabbed my seat belt and strapped myself in. Smiling, I looked over at Ken, who was looking down at his checklist, apparently not paying any attention to me. Hmmm. Ok. Maybe he would be impressed by the way I backed out of the parking space.

I always had the habit of turning around and looking behind me as I backed out. So, I did just that. I carefully backed the truck out of the space while observing everything through the back window, momentarily glancing back to the front to make sure the truck didn’t strike anything as the truck pivoted around. Confident that I had done everything right, I noticed that Ken hadn’t looked up or written anything on the checklist.

He told me where to drive, and I put the truck in drive and headed in that direction. That is when I looked up at the rear view mirror for the first time. I suddenly realized I had made a grave error. I watched as Ken’s hand that held the pencil worked its way up the sheet to a particular checkbox and marked it.

You see, while I was busy creating my perfect Circle for Safety, Ken had climbed into the pickup and reached up and knocked the rear view mirror down so that it was way out of whack. I stopped the truck for a moment as I adjusted the mirror knowing full well that I was supposed to have done that long before I had put the truck in reverse. Well, that was that. No perfect score for me, and I was just beginning the test.

I didn’t know whether to feel bad about that, or to laugh about the way that Ken just sat there with no expression on his face as he checked the box that indicated that I hadn’t checked my rear view mirror before shifting into reverse as we had learned in the videos. I think I was so ashamed about not checking my rear view mirror before shifting into reverse so much that I didn’t even tell my best friend, Tim Flowers on the way home that day. Actually I was so disappointed with myself that this is the first time I have revealed this secret failure to anyone (other than Ken Couri of course, God rest his soul).

The one thing I remember most about Ken Couri during the yearly safety meetings was that he would tell us the story about Annie, who was our CPR dummy. Annie was a drowning victim in Paris France in the Seine river. Her real identity wasn’t known, but her drowning was considered such a tragedy, because someone so lovely as her had apparently committed suicide, and no one was around to save her.

Amie of the Seine

Annie of the Seine

Years later, a guy named Asmund Laerdal in Norway used her image to create the CPR mannequins known as Rescue Annie.

Rescue Annie CPR resuscitation Mannequin

Rescue Annie CPR resuscitation Mannequin

I am sort of an emotional person at the weirdest times, so whenever we had to practice CPR on Annie, I would get all choked up while trying not to let my coworkers see that I was having difficulty with performing CPR on a mannequin of a real person that had died from a real drowning back in the 1800’s. The only comfort I had was knowing that, as Ken Couri pointed out and Anna Edwards said in 2011: Her enigmatic smile is known to millions around the world and she has been kissed billions of times. (Read more: http://www.dailymail.co.uk/news/article-1393184/How-girl-drowned-Paris-kissed-face-time.html#ixzz2xJxJIJNj).

Once every year we would receive First Aid training from Ken and Randy. Each time we would hear the same stories about Safety and their importance. Randy, who had been a medic in the army had a full array of sayings (maybe the Power Plant men can add a comment to the post with some of his phrases). I wish I could remember them all at the same time.

Unfortunately they only come to me when an appropriate occasion arises. Like I see some unsafe act, or a possible situation where a tragedy could happen like the ones that Randy would describe. I remember his speech about the ABCs that you perform when you run across someone that is unconscious. You first “Assess” the situation. Then you check for “Breathing”, then you check their “Circulation”. He would always end by saying that “A weak pulse is hard to find.”

He would demonstrate this by tapping the dummy on the shoulder as an example and say, “Hey. Are you all right? You don’t want to perform CPR on someone that is only taking a nap in the park.” Then he would turn to one of us and say, “Call 911!” That was called, “implementing the EMS system. EMS stood for the “Emergency Medical System”. Then he would place his ear close to the mouth of the dummy while he was checking the pulse on the neck. He would repeat, “A week pulse is hard to find.”

In the past I may have described Randy Dailey as someone that would remind you of Barney Fife from the Andy Griffith Show… Maybe I haven’t, but he sort of does sometimes. You tell me.

Barney Fife played by Don Knotts in the Andy Griffith Show

Barney Fife played by Don Knotts in the Andy Griffith Show

Here is Randy Dailey:

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy may occasionally remind a novice of Barney Fife, but to the experienced Power Plant Man, just looking at him and a Power Plant Man automatically thinks “Safety”! During the “We’ve Got the Power Program” (See the post: “Power Plant “We’ve Got the Power” Program) Randy Dailey invented a special pen that you could put in your handy dandy pocket protector worn by most respectable Power Plant Men that would beep at you if you were bent over too far and were putting yourself at risk of a back injury.

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these. Actually, I think I had one that has Castrol on it

Randy had a lot of compassion as he trained us on safety. You could tell that he had an agenda, and that was to make sure that all of us came out of the class knowing how to provide the best first aid possible to our fellow Power Plant Men as possible. When he spoke to us about dressing a wound and performing CPR on someone who had no pulse, he never cracked a joke (well, except when he showed us how to create a diaper out of the triangular bandage).

He was serious about safety, and we carried that with us when we left the class. We knew that Randy had seen the worst of the worst during his life. I remember Monday, May 8 of 1989 we had just begun our safety training course. Randy may not have been thinking about the fact that he was turning 40 that day, but for some reason I had always known his birthday.

He told us a tragic story of a 4th of July celebration that he had attended. The topic was knowing when “not to do CPR”. I think he was in Arkansas. He was sitting in the bleachers watching the celebration when suddenly something went terribly wrong. As the crowd was watching the large explosions overhead creating huge balls of red and green and blue, there was suddenly an explosion on the ground that was unexpected.

A piece of metal shot out of the area where the fireworks were being ignited and flew into the crowd. I think he said it was a young lady that was struck in the head by a metal plate that cut the top of her head completely off just above the eyebrows. Randy went on to explain that in a case like this, CPR would obviously be useless, so use your common sense when assessing your surroundings.

Each year when Randy would tell this story, I would feel this sick feeling in my stomach, and I would taste this strange taste of blood in my mouth as the corners of my mouth would go down in disgust. This was an obvious tragedy that Randy witnessed, and the feelings I had were not so much about the person that was struck as they were instantly killed. It was because behind the stalwart face of Randy, while he told this story I could see the tremendous sorrow that he felt while recounting this story to us.

I knew, and I believe we all knew, that the reason that Randy was such a great Safety instructor was because he really and truly wanted to save lives. That was his ultimate goal. He would begin his mouth-to-mouth resuscitation training by quoting from the Bible. It was from Kings 4:34. He would say that mouth-to-mouth is found in the Bible. Then he would quote word-for-word from the book about Elisha saying:

“And he went up, and lay upon the child, and put his mouth upon his mouth, and his eyes upon his eyes, and his hands upon his hands: and he stretched himself upon the child; and the flesh of the child waxed warm.”

Randy pointed out, this is Mouth-to-mouth resuscitation in the Old Testament folks! So, when a situation arises, don’t be worried about germs and the like. Do what is necessary to save a life! Again I could see his mind flashing back to some tragedy that drove Randy on to make sure we were properly trained in First Aid and CPR.

Randy didn’t teach us Safety to gain “Bonus Points” from management as some pseudo-Power Plant Men did. Randy, from the day he came to the plant in May 8, 1984 until the day I left on August 16, 2001, was a true hero to me. I don’t know if he ever served in combat. I don’t know if he ever received one little stripe or medal on his uniform in the Army. What I do know is that to this day I am eternally grateful that I have had the opportunity to meet one of the most remarkable souls of our time the day Randy Dailey showed up at the Power Plant. I have always been certain that God himself sent Randy to administer his Safety Wisdom to the Power P;ant Men at the Coal-fired Power Plant in North Central Oklahoma! Randy continued to bless all of us year after year.

ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any changes in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

    1. Dan Antion August 2, 2014

      My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

    1. Anna Waldherr August 3, 2014

      I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

    1. Dennis Wagoner August 4, 2014

      Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  1. Monty Hansen October 19, 2014

    I’m the powerplant nightshift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any chances in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

  1. Dan Antion August 2, 2014

    My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

  2. Anna Waldherr August 3, 2014

    I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

  3. Dennis Wagoner August 4, 2014

    Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  4. Monty Hansen October 19, 2014

    I’m the powerplant nightshift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

The Ken and Randy Power Plant Safety Show

Originally posted March 28, 2014:

Ken Couri was the plant safety guru long before Randy Dailey showed up on April 16, 1984. Ken gave us our yearly Safety training on such things as first aid and CPR. When Randy came on the scene, our yearly safety training shifted into overdrive! Ken was the one that tested my driving when we took the Defensive Driving Course the summer of 1981 during my third summer as a summer help.

The Defensive Driving Course we took when I was a summer help

The Defensive Driving Course we took when I was a summer help

I remember that Ken climbed into the pickup truck parked outside the electric shop as I walked around to the driver side. I thought. This will be a cinch. I’m a great driver. I should come out of this with flying colors. I talked about this class in the post “Power Plant Safety is Job Number One“.

I had done my “Circle for Safety” by walking around the truck to make sure there weren’t any obstacles in the way. Which, by the way, is why AT&T trucks used to stick an orange cone at the back and front corner of their truck (maybe they still do. I haven’t noticed one lately). When an AT&T worker goes to pick up the orange cones, it forces them to look in front and behind the truck to make sure that there isn’t an obstacle behind or in front of it that they might hit when they leave the parking space.

An AT&T safety demonstration of placing cones around a truck

An AT&T safety demonstration of placing cones around a truck

I thought, right off the bat, I must really be impressing Ken Couri. Ken was a heavy equipment operator from the coalyard. He was a heavy equipment operator in more ways than one. In fact, I always thought of him as a gentle giant. Anyway, I thought, he probably hadn’t seen anyone do a circle for safety as geometrically circular as I was doing it. I had calculated the radius from the center of the truck to the front bumpers, added two feet and began my circle for safety checking both the front and back of the truck for obstacles. All clear.

I climbed into the truck, and without hesitation, grabbed my seat belt and strapped myself in. Smiling, I looked over at Ken, who was looking down at his checklist, apparently not paying any attention to me. Hmmm. Ok. Maybe he would be impressed by the way I backed out of the parking space.

I always had the habit of turning around and looking behind me as I backed out. So, I did just that. I carefully backed the truck out of the space while observing everything through the back window, momentarily glancing back to the front to make sure the truck didn’t strike anything as the truck pivoted around. Confident that I had done everything right, I noticed that Ken hadn’t looked up or written anything on the checklist.

He told me where to drive, and I put the truck in drive and headed in that direction. That is when I looked up at the rear view mirror for the first time. I suddenly realized I had made a grave error. I watched as Ken’s hand that held the pencil worked its way up the sheet to a particular checkbox and marked it.

You see, while I was busy creating my perfect Circle for Safety, Ken had climbed into the pickup and reached up and knocked the rear view mirror down so that it was way out of whack. I stopped the truck for a moment as I adjusted the mirror knowing full well that I was supposed to have done that long before I had put the truck in reverse. Well, that was that. No perfect score for me, and I was just beginning the test.

I didn’t know whether to feel bad about that, or to laugh about the way that Ken just sat there with no expression on his face as he checked the box that indicated that I hadn’t checked my rear view mirror before shifting into reverse as we had learned in the videos. I think I was so ashamed about not checking my rear view mirror before shifting into reverse so much that I didn’t even tell my best friend, Tim Flowers on the way home that day. Actually I was so disappointed with myself that this is the first time I have revealed this secret failure to anyone (other than Ken Couri of course, God rest his soul).

The one thing I remember most about Ken Couri during the yearly safety meetings was that he would tell us the story about Annie, who was our CPR dummy. Annie was a drowning victim in Paris France in the Seine river. Her real identity wasn’t known, but her drowning was considered such a tragedy, because someone so lovely as her had apparently committed suicide, and no one was around to save her.

Amie of the Seine

Annie of the Seine

Years later, a guy named Asmund Laerdal in Norway used her image to create the CPR mannequins known as Rescue Annie.

Rescue Annie CPR resuscitation Mannequin

Rescue Annie CPR resuscitation Mannequin

I am sort of an emotional person at the weirdest times, so whenever we had to practice CPR on Annie, I would get all choked up while trying not to let my coworkers see that I was having difficulty with performing CPR on a mannequin of a real person that had died from a real drowning back in the 1800’s. The only comfort I had was knowing that, as Ken Couri pointed out and Anna Edwards said in 2011: Her enigmatic smile is known to millions around the world and she has been kissed billions of times. (Read more: http://www.dailymail.co.uk/news/article-1393184/How-girl-drowned-Paris-kissed-face-time.html#ixzz2xJxJIJNj).

Once every year we would receive First Aid training from Ken and Randy. Each time we would hear the same stories about Safety and their importance. Randy, who had been a medic in the army had a full array of sayings (maybe the Power Plant men can add a comment to the post with some of his phrases). I wish I could remember them all at the same time.

Unfortunately they only come to me when an appropriate occasion arises. Like I see some unsafe act, or a possible situation where a tragedy could happen like the ones that Randy would describe. I remember his speech about the ABCs that you perform when you run across someone that is unconscious. You first “Assess” the situation. Then you check for “Breathing”, then you check their “Circulation”. He would always end by saying that “A weak pulse is hard to find.”

He would demonstrate this by tapping the dummy on the shoulder as an example and say, “Hey. Are you all right? You don’t want to perform CPR on someone that is only taking a nap in the park.” Then he would turn to one of us and say, “Call 911!” That was called, “implementing the EMS system. EMS stood for the “Emergency Medical System”. Then he would place his ear close to the mouth of the dummy while he was checking the pulse on the neck. He would repeat, “A week pulse is hard to find.”

In the past I may have described Randy Dailey as someone that would remind you of Barney Fife from the Andy Griffith Show… Maybe I haven’t, but he sort of does sometimes. You tell me.

Barney Fife played by Don Knotts in the Andy Griffith Show

Barney Fife played by Don Knotts in the Andy Griffith Show

Here is Randy Dailey:

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy may occasionally remind a novice like Barney Fife, but to the experienced Power Plant Man, just looking at him and a Power Plant Man automatically thinks “Safety”! During the “We’ve Got the Power Program” (See the post: “Power Plant “We’ve Got the Power” Program) Randy Dailey invented a special pen that you could put in your handy dandy pocket protector worn by most respectable Power Plant Men that would beep at you if you were bent over too far and were putting yourself at risk of a back injury.

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these. Actually, I think I had one that has Castrol on it

Randy had a lot of compassion as he trained us on safety. You could tell that he had an agenda, and that was to make sure that all of us came out of the class knowing how to provide the best first aid possible to our fellow Power Plant Men as possible. When he spoke to us about dressing a wound and performing CPR on someone who had no pulse, he never cracked a joke (well, except when he showed us how to create a diaper out of the triangular bandage).

He was serious about safety, and we carried that with us when we left the class. We knew that Randy had seen the worst of the worst during his life. I remember Monday, May 8 of 1989 we had just begun our safety training course. Randy may not have been thinking about the fact that he was turning 40 that day, but for some reason I had always known his birthday.

He told us a tragic story of a 4th of July celebration that he had attended. The topic was knowing when “not to do CPR”. I think he was in Arkansas. He was sitting in the bleachers watching the celebration when suddenly something went terribly wrong. As the crowd was watching the large explosions overhead creating huge balls of red and green and blue, there was suddenly an explosion on the ground that was unexpected.

A piece of metal shot out of the area where the fireworks were being ignited and flew into the crowd. I think he said it was a young lady that was struck in the head by a metal plate that cut the top of her head completely off just above the eyebrows. Randy went on to explain that in a case like this, CPR would obviously be useless, so use your common sense when assessing your surroundings.

Each year when Randy would tell this story, I would feel this sick feeling in my stomach, and I would taste this strange taste of blood in my mouth as the corners of my mouth would go down in disgust. This was an obvious tragedy that Randy witnessed, and the feelings I had were not so much about the person that was struck as they were instantly killed. It was because behind the stalwart face of Randy, while he told this story I could see the tremendous sorrow that he felt while recounting this story to us.

I knew, and I believe we all knew, that the reason that Randy was such a great Safety instructor was because he really and truly wanted to save lives. That was his ultimate goal. He would begin his mouth-to-mouth resuscitation training by quoting from the Bible. It was from Kings 4:34. He would say that mouth-to-mouth is found in the Bible. Then he would quote word-for-word from the book about Elisha saying:

“And he went up, and lay upon the child, and put his mouth upon his mouth, and his eyes upon his eyes, and his hands upon his hands: and he stretched himself upon the child; and the flesh of the child waxed warm.”

Randy pointed out, this is Mouth-to-mouth resuscitation in the Old Testament folks! So, when a situation arises, don’t be worried about germs and the like. Do what is necessary to save a life! Again I could see his mind flashing back to some tragedy that drove Randy on to make sure we were properly trained in First Aid and CPR.

Randy didn’t teach us Safety to gain “Bonus Points” from management as some pseudo-Power Plant Men did. Randy, from the day he came to the plant in May 8, 1984 until the day I left on August 16, 2001, was a true hero to me. I don’t know if he ever served in combat. I don’t know if he ever received one little stripe or medal on his uniform in the Army. What I do know is that to this day I am eternally grateful that I have had the opportunity to meet one of the most remarkable souls of our time the day Randy Dailey showed up at the Power Plant. I have always been certain that God himself sent Randy to administer his Safety Wisdom to the Power P;ant Men at the Coal-fired Power Plant in North Central Oklahoma! Randy continued to bless all of us year after year.

ABC’s of Power Plant Safety

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma,  because this particular pickup didn’t have a back seat.  I guess that’s true for most pickup now that I think about it.  It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling.  I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety.  I thought that we just looked at each accident as an isolated case and because of that we were missing the point.  The point was that no one really goes to work with the idea that they want to do something that will hurt them.  Power Plant Men in general don’t like having accidents.  Not only does it hurt, but it is also embarrassing as well.  Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me.  He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said.  It had talked about a way to change the culture of the plant to be more safe.  Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year?  Would that go away?  See the Post:  “When Power Plant Competition Turns Terribly Safe“).  Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet.  I had said that the only way to change the Power Plant Safety Culture was to change the behavior first.  Don’t try to change the culture in order to change the behavior.  When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem.  If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place.  Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant.  Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio.  I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home.  When he gave it to me, the title caught my eye right away.  It was a pamphlet for a book called:  “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”.  Now I was really excited.  This sounded like it was exactly what I had been talking about with Toby and Scott.  I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!”  I was suddenly one with the world!  As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend.  When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process.   Process is better than Program… as we learned in Quality Training.  A process is the way you do something.  A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days.  So, I felt confident that I was prepared for the meeting.  I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken.  It isn’t the employee’s “fault”.  That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident.  Something went wrong along the way, and that is what you have to focus on in order to improve safety.  Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them.  Ben was nodding as if he didn’t quite buy what I was saying.  Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management).  So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened.  The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks.  One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them.  He ended up spraining his wrist.  Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool.  There are usually just a few reasons why the wrong tool is used.  If you fix those reasons, then you can prevent this from happening.  The main and obvious reason why this accident occurred was because the right tool wasn’t there with him.  This could be fixed a number of ways.  Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors.  They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it.  If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool.  He didn’t want to bruise his wrist.  He just wanted to tighten the bolts.

— This had their attention…  I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”.  Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training.  That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation.  I introduced Ron, Ben and Jasper to the ABC’s of Safety.  Something completely different.  The ABC’s of Safety are:  Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior.  In Bill’s case, it was finding the loose bolts on Conveyor 1.  It triggered the behavior to tighten the bolts.  Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences.  The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop.  The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future.  The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence.  If the odds of being hurt is small, it will not stop someone from doing something unsafe.  Also, if the negative consequence is delayed, it will not weigh in the decision very highly.  Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this.  That was when I reached down and picked up the book that was sitting in my lap.  I put it on the table.  I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover.  He said, “It’s a good thing you put your name in here or you would have just lost this book.”  I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future.  — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem.  Punishing employees for working unsafe will destroy any attempt to implement this process properly.  Training everyone is essential.  Especially management.  I can’t emphasize this enough.  In order to produce an accident-free culture, everyone has to keep it positive.  Any chances in the system that helps prevent accidents is a good thing.  Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed.  — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm.  — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

The Ken and Randy Power Plant Safety Show

Ken Couri was the plant safety guru long before Randy Dailey showed up on April 16, 1984.  Ken gave us our yearly Safety training on such things as first aid and CPR.  When Randy came on the scene, our yearly safety training shifted into overdrive! Ken was the one that tested my driving when we took the Defensive Driving Course the summer of 1981 during my third summer as a summer help.

I remember that Ken climbed into the pickup truck parked outside the electric shop as I walked around to the driver side.  I thought.  This will be a cinch.  I’m a great driver.  I should come out of this with flying colors.  I talked about this class in the post “Power Plant Safety is Job Number One“.

I had done my “Circle for Safety” by walking around the truck to make sure there weren’t any obstacles in the way.  Which, by the way, is why AT&T trucks used to stick an orange cone at the back and front corner of their truck (maybe they still do.  I haven’t noticed one lately).  When an AT&T worker goes to pick up the orange cones, it forces them to look in front and behind the truck to make sure that there isn’t an obstacle behind or in front of it that they might hit when they leave the parking space.

An AT&T safety demonstration of placing cones around a truck

An AT&T safety demonstration of placing cones around a truck

I thought, right off the bat, I must really be impressing Ken Couri.  Ken was a heavy equipment operator from the coalyard.  He was a heavy equipment operator in more ways than one.  In fact, I always thought of him as a gentle giant.  Anyway, I thought, he probably hadn’t seen anyone do a circle for safety as geometrically circular as I was doing it.  I had calculated the radius from the center of the truck to the front bumpers, added two feet and began my circle for safety checking both the front and back of the truck for obstacles.  All clear.

I climbed into the truck, and without hesitation, grabbed my seat belt and strapped myself in.  Smiling, I looked over at Ken, who was looking down at his checklist, apparently not paying any attention to me.  Hmmm.  Ok.  Maybe he would be impressed by the way I backed out of the parking space.

I always had the habit of turning around and looking behind me as I backed out.  So, I did just that.  I carefully backed the truck out of the space while observing everything through the back window, momentarily glancing back to the front to make sure the truck didn’t strike anything as the truck pivoted around. Confident that I had done everything right, I noticed that Ken hadn’t looked up or written anything on the checklist.

He told me where to drive, and I put the truck in drive and headed in that direction.  That is when I looked up at the rear view mirror for the first time. I suddenly realized I had made a grave error.  I watched as Ken’s hand that held the pencil worked its way up the sheet to a particular checkbox and marked it.

You see, while I was busy creating my perfect Circle for Safety, Ken had climbed into the pickup and reached up and knocked the rear view mirror down so that it was way out of whack. I stopped the truck for a moment as I adjusted the mirror knowing full well that I was supposed to have done that long before I had put the truck in reverse.  Well, that was that.  No perfect score for me, and I was just beginning the test.

I didn’t know whether to feel bad about that, or to laugh about the way that Ken just sat there with no expression on his face as he checked the box that indicated that I hadn’t checked my rear view mirror before shifting into reverse as we had  learned in the videos. I think I was so ashamed about not checking my rear view mirror before shifting into reverse so much that I didn’t even tell my best friend, Tim Flowers on the way home that day. Actually I was so disappointed with myself that this is the first time I have revealed this secret failure to anyone (other than Ken Couri of course, God rest his soul).

The one thing I remember most about Ken Couri during the yearly safety meetings was that he would tell us the story about Annie, who was our CPR dummy.  Annie was a drowning victim in Paris France in the Seine river.  Her real identity wasn’t known, but her drowning was considered such a tragedy, because someone so lovely as her had apparently committed suicide, and no one was around to save her.

Amie of the Seine

Annie of the Seine

Years later, a guy named Asmund Laerdal in Norway used her image to create the CPR mannequins known as Rescue Annie.

Rescue Annie CPR resuscitation Mannequin

Rescue Annie CPR resuscitation Mannequin

I am sort of an emotional person at the weirdest times, so whenever we had to practice CPR on Annie, I would get all choked up while  trying not to let my coworkers see that I was having difficulty with performing CPR on a mannequin of a real person that had died from a real drowning back in the 1800’s.  The only comfort I had was knowing that, as Ken Couri pointed out and Anna Edwards said in 2011:  Her enigmatic smile is known to millions around the world and she has been kissed billions of times.  (Read more: http://www.dailymail.co.uk/news/article-1393184/How-girl-drowned-Paris-kissed-face-time.html#ixzz2xJxJIJNj).

Once every year we would receive First Aid training from Ken and Randy.  Each time we would hear the same stories about Safety and their importance.  Randy, who had been a medic in the army had a full array of sayings (maybe the Power Plant men can add a comment to the post with some of his phrases).  I wish I could remember them all at the same time.

Unfortunately they only come to me when an appropriate occasion arises.  Like I see some unsafe act, or a possible situation where a tragedy could happen like the ones that Randy would describe. I remember his speech about the ABCs that you perform when you run across someone that is unconscious.  You first “Assess” the situation.  Then you check for “Breathing”, then you check their “Circulation”.  He would always end by saying that “A weak pulse is hard to find.”

He would demonstrate this by tapping the dummy on the shoulder as an example and say, “Hey.  Are you all right?  You don’t want to perform CPR on someone that is only taking a nap in the park.”  Then he would turn to one of us and say, “Call 911!”  That was called, “implementing the EMS system.  EMS stood for the “Emergency Medical System”.  Then he would place his ear close to the mouth of the dummy while he was checking the pulse on the neck.  He would repeat, “A week pulse is hard to find.”

In the past I may have described Randy Dailey as someone that would remind you of Barney Fife from the Andy Griffith Show… Maybe I haven’t, but he sort of does sometimes.  You tell me.

Barney Fife played by Don Knotts in the Andy Griffith Show

Barney Fife played by Don Knotts in the Andy Griffith Show

Here is Randy Dailey:

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy Dailey, known as Mr. Safety to Real Power Plant Men

Randy may occasionally remind a novice like Barney Fife, but to the experienced Power Plant Man,  just looking at him and a Power Plant Man automatically thinks “Safety”!  During the “We’ve Got the Power Program” (See the post:  “Power Plant “We’ve Got the Power” Program) Randy Dailey invented a special pen that you could put in your handy dandy pocket protector worn by most respectable Power Plant Men that would beep at you if you were bent over too far and were putting yourself at risk of a back injury.

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these

Our Pocket Protectors were freebies given to us by vendors so they would have advertisements on them like these. Actually, I think I had one that has Castrol on it

Randy had a lot of compassion as he trained us on safety.  You could tell that he had an agenda, and that was to make sure that all of us came out of the class knowing how to provide the best first aid possible to our fellow Power Plant Men as possible.  When he spoke to us about dressing a wound and performing CPR on someone who had no pulse, he never cracked a joke (well, except when he showed us how to create a diaper out of the triangular bandage).

He was serious about safety, and we carried that with us when we left the class. We knew that Randy had seen the worst of the worst during his life.  I remember Monday, May 8 of 1989 we had just begun our safety training course.  Randy may not have been thinking about the fact that he was turning 40 that day, but for some reason I had always known his birthday.

He told us a tragic story of a 4th of July celebration that he had attended. The topic was knowing when “not to do CPR”.  I think he was in Arkansas.  He was sitting in the bleachers watching the celebration when suddenly something went terribly wrong. As the crowd was watching the large explosions overhead creating huge balls of red and green and blue, there was suddenly an explosion on the ground that was unexpected.

A piece of metal shot out of the area where the fireworks were being ignited and flew into the crowd.  I think he said it was a young lady that was struck in the head by a metal plate that cut the top of her head completely off just above the eyebrows. Randy went on to explain that in a case like this, CPR would obviously be useless, so use your common sense when assessing your surroundings.

Each year when Randy would tell this story, I would feel this sick feeling in my stomach, and I would taste this strange taste of blood in my mouth as the corners of my mouth would go down in disgust. This was an obvious tragedy that Randy witnessed, and the feelings I had were not so much about the person that was struck as they were instantly killed.  It was because behind the stalwart face of Randy, while he told this story I could see the tremendous sorrow that he felt while recounting this story to us.

I knew, and I believe we all knew, that the reason that Randy was such a great Safety instructor was because he really and truly wanted to save lives.  That was his ultimate goal. He would begin his mouth-to-mouth resuscitation training by quoting from the Bible.  It was from Kings 4:34.  He would say that mouth-to-mouth is found in the Bible.  Then he would quote word-for-word from the book about Elisha saying:

“And he went up, and lay upon the child, and put his mouth upon his mouth, and his eyes upon his eyes, and his hands upon his hands: and he stretched himself upon the child; and the flesh of the child waxed warm.”

Randy pointed out, this is Mouth-to-mouth resuscitation in the Old Testament folks!  So, when a situation arises, don’t be worried about germs and the like.  Do what is necessary to save a life!  Again I could see his mind flashing back to some tragedy that drove Randy on to make sure we were properly trained in First Aid and CPR.

Randy didn’t teach us Safety to gain “Bonus Points” from management as some pseudo-Power Plant Men did.  Randy, from the day he came to the plant in May 8, 1984 until the day I left on August 16, 2001, was a true hero to me.  I don’t know if he ever served in combat.  I don’t know if he ever received one little stripe or medal on his uniform in the Army.  What I do know is that to this day I am eternally grateful that I have had the opportunity to meet one of the most remarkable souls of our time the day Randy Dailey showed up at the Power Plant.  I have always been certain that God himself sent Randy to administer his Safety Wisdom to the Power P;ant Men at the Coal-fired Power Plant in North Central Oklahoma!  Randy continued to bless all of us year after year.