Printing Impossible Power Plant Fast News Post
Favorites Post #54
Originally posted: July 12, 2014:
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
A Honeywell Mainframe computer
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they would be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided It would be best to stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!
I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
Yeah. Just like this — no not really
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
I found this diagram of a simple Hierarchical Database model on Wikipedia
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! Oh my Gosh! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast News Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. “Well…. You did tell me to go….” (looking sheepishly innocent).
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burgert.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on.
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: 
Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go (see? I can actually learn something).
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
Memo Ben Brandt Received
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At the end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
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How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible too many times, what a group of talent at Sooner in one place unreal
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That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.
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Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.
The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….
Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.
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Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.
Serving Mankind Power Plant Style
Originally Posted on February 15, 2013:
My first job, where I wasn’t working for myself, was when I was 14 years old and I became a dishwasher in a German Restaurant called Rhinelanders in Columbia Missouri. It felt good feeding dishes through the dishwasher, and scrubbing pots and pans because I knew that in the scheme of things I was helping to feed the customers the best German food in a 60 mile radius. Later when I went to work for the Hilton Inn as a dishwasher, I was serving a lot more people as they would host banquets with 100’s of people at one time. After that I went to work for Sirloin Stockade as a dishwasher, busboy and finally a cook. The number of people that would go through that restaurant in one day dwarfed the number of people we would serve at the Hilton Inn.
The Hilton Inn had a large automated dishwasher to handle the banquet crowd
Nothing prepared me for the massive amount of people whose lives are touched each day by a Power Plant Electrician! Or any Power Plant employee for that matter. Our plant alone could turn the lights on for over one million people in their homes, offices and factories. As a summer help mowing grass and cleaning up the park each week removing dirty diapers and rotting fish innards it never really had the impact that becoming an electrician did.
Part of the routine as an electrician was to do preventative maintenance on equipment to keep things in good working order. We performed substation inspections, emergency backup battery checks. We changed brushes on the generator exciter, performed elevator inspections and checked cathodic protection to make sure it was operational. At certain times of the year we would check out the plant freeze protection to make sure the pipes weren’t going to freeze come winter. I also worked on maintaining the precipitator equipment. All of these things were needed to keep the plant running smoothly, but, though they were each fun in their own way, they didn’t have the impact on me that fixing something that was broken did. (ok. two paragraphs ending in the word “did”… what does that tell you?).
I used to love getting a Maintenance Order that said that something was broken and we needed to go fix it. It may have been a motor that had a bad bearing, or a cooling system that had shutdown, or the Dumper that dumped the coal trains had quit working. One of my “speci-alities” (I know. I misspelled that on purpose), was working on elevators. — I will save my elevator stories for later.
When I was working on something that was broken, I could see more clearly how my job was related to keeping the lights on throughout the area of Oklahoma where our company served the public. Depending on what you were working on, one wrong slip of the screwdriver and “pow”, I could make the lights blink for 3 million people. I will talk more about certain events that happened throughout the years that I worked at the plant where things that happened at the plant were felt throughout our electric grid.
Sometimes even as far away as Chicago and Tennessee. There was a “club” for people that shut a unit down. It was called the “500 Club”. It meant that you tripped the unit when it was generating 500 or more Megawatts of power. I can say that “luckily”, I never was a member of that club.
Ok, so a broken elevator doesn’t directly impact the operation of the plant, but it was, during more than one occasion, a life threatening situation considering that a few times the elevator would pick the most opportune time to stall between 200 and 225 feet up the elevator shaft full of elderly visitors that were touring our flagship Power Plant on their way back down from experiencing the great view of the lake from the top of the boiler. (I know. My college English Professor would have a heyday with that run-on sentence). — actually, that sentence was so long, I think I’ll make it the only sentence in the entire paragraph, — well, except for my comments about it….
Charles Foster, my foreman and best friend, took me up to the top of the boiler soon after I became an electrician and showed me the “Elevator Penthouse”. I know. “Elevator Penthouse”… Sounds like a nice place…. Well. It wasn’t bad after you swept out the dead moths, beetles and crickets that had accumulated since the last Elevator Inspection. It was a noisy room on the top of the elevator shaft where the elevator motor buzzed as it pulled the elevator up and let it down. Stopping on floors where someone had pushed a button.
I told you earlier that my elevator stories will be in a later post, so for this story, I’ll just say that Charles set me down on my tool bucket (which doubled as my portable stool and tripled as my portable trash can), in front of a panel of about 100 relays all picking up and dropping out as the elevator made its way up and down. He told me to study the blueprints that hung on the side of the panel and watch the relays until I understood how it all worked.
So, one afternoon, I sat there for about 4 hours doing nothing but watching relays light up and drop out. On the other side of that panel were the main relays. There were relays there we called “Christmas Tree” relays because they looked like a fir tree. I made some notes on a piece of paper about the sequence that the relays would pick up and drop out that I kept in my wallet.
I used those notes years later (in 2000) when I was writing task lists in SAP (our Enterprise Resource Planning computer system) on how to troubleshoot the elevator controls. Anyway, that was how I learned all about how elevator logic works. You know what? It is just like writing a computer program using computer code. It is basically a set of instructions with rules built-in, only it was done with relays.
A Montgomery Elevator Penthouse similar to the boiler elevator penthouses. The Christmas tree relays are halfway down on the right side of the left panel
Well. Back to helping humanity…. So, usually when we were working on something that was broken there was an operator somewhere that was waiting for the equipment to be repaired so that they could go on with their job. Sometimes the Shift Supervisor would be calling us asking us periodically when we were going to be done because they were running low on coal in the silos and were going to have to lower the load on the units if we didn’t hurry up. It was times like that when you fixed the kill switch on the side of the 10 or 11 conveyor that supply the coal to the plant from the coalyard that you really understood just where you stood with your fellow man.
Coal conveyor carrying coal to the coal silos from the coalyard
I am writing about this not because I want to pat myself on the back. Though I often did feel really proud as I returned to the truck with my tool bucket after coming down from a conveyor after fixing something. I would feel like taking a bow, though I was often by myself in situations like that when I wasn’t with my “bucket buddy”. At least the Shift Supervisor and the control room operators were very grateful when you would fix something critical to keeping the plant operating at full steam (and I mean that literally…. The electricity is made by the steam from the boiler that turned the turbine that spun the generator).
No. I am writing about this because it would hit home to me at times like these how much each of us depend on each other. We all know about how important it is to have a police force keeping order and having fire fighters and paramedics on standby to rush to protect families in time of distress. People in jobs like those are as obvious as the soldiers that protect our nation.
I think the majority of us have a much bigger impact on the rest of society than we realize. I think the Power Plant Men and Women that I worked with never gave it much thought. Like the person washing dishes in a restaurant, they didn’t look at themselves as heroes. But they are (I know… Sentence fragment). Each day they moved through an environment where a boiler ghost could reach out and grab them. They distinctively know that they are standing next to a dragon that could wake up at any moment and blast them from the face of the earth, but they don’t let it deter them from the immediate job at hand.
When the boilers were being brought on line for the first time in 1979 and 1980, when you walked through the boiler area, you carried a household straw broom with you that you waved in front of you like someone knocking spider webs out of the way (I called it searching for the boiler ghost). It was explained to me at the time that this was done to detect if there was steam leaking from the pipes. If steam was leaking from some of the pipes, you wouldn’t be able to see it, but if you stepped into the flow of the steam, it could cut you in half before you even realized there was something wrong. When the steam hit the broom, it would knock the broom to the side, and you would know the leak was there. Kind of like the canary in the mine.
Boiler Ghost Detector
I remember one day when everyone was told to leave Unit 1 boiler because during an emergency, the entire boiler was at risk of melting to the ground. If not for the quick action of brave Power Plant Men, this was avoided and the lights in the hospitals in Oklahoma City and the rest of Central Oklahoma didn’t blink once. The dragon had awakened, but was quickly subdued and put back in its place.
I entitled this post “Serving Mankind Power Plant Style”, but isn’t that what we all do? If we aren’t serving Mankind, then why are we here? Today I have a very different job. I work at Dell Inc., the computer company. Our company creates computers for people around the world. We create and sell a computer about once every 2 seconds. At the electric company we had about 3,000 people that served 3 million. At Dell, we provide high quality computers for a price that allows even lower income families to enter the computer age. Computers allow families to connect with each other and expand their lives in ways that were not even conceived of a few years ago.
Even though I spend my days serving my internal customers at Dell, I know that in the big scheme of things along with over 100,000 other employees, I am helping to impact the lives of over a billion people worldwide! I wouldn’t be able to do much if down the road the brave men and women at a Power Plant weren’t keeping the lights on. It is kind of like the idea of “Pay it Forward.”
So, the bottom line of this post is… All life is precious. Whatever we do in this life, in one way or other, impacts the rest of us. We go through life thinking that we live in a much smaller bubble than we really do. The real bubble that we live in is this planet and just like every cell in our body is in some way supported by the other cells, it is that way with us. Don’t discount what you do in life. It may seem insignificant, but the smile you give to someone today will be “paid forward” and will impact every one of us.
Comments from the Original Post:
Far too few understand this, very well said, my friend.
- Ron Kilman February 16, 2013
Amen!
I remember one time at the Seminole Plant when we had a steam leak on a Unit 2 throttle valve. You could hear it (over the roar of the turbine room) but you couldn’t see it (superheated steam is invisible). Martin Louthan and Ralph McDermott found the leak with a “red rag” on the end of a broomstick.
Life is precious, or it’s just another commodity, right? And that’s right down the center of the Left/Right divide…
Abortion debates sit astride that divide; healthcare is now crossing it as government undertakes how much to spend on various age groups.
Another side of it provided the sense of responsibility that led Power Plant Men to sacrifice and risk when those were needed. At one time, those attitudes would have been taken for granted, normal and to be expected… something that comes clear in all the Power Plant stories.Comments from the Previous Repost:
February 20, 2014
I love this story on serving others. Thanks 🙂
You’ve probably heard of the Oklahoma City Thunder (NBA) star Kevin Durant? He’s just chosen a nick name for himself – “Servant”. Is that cool or what? I’m proud of him.
Printing Impossible Power Plant Fast News Post
Originally posted: July 12, 2014:
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
A Honeywell Mainframe computer
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they would be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided It would be best to stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!
I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
Yeah. Just like this — no not really
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
I found this diagram of a simple Hierarchical Database model on Wikipedia
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! Oh my Gosh! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast News Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burgert.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on.
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
Memo Ben Brandt Received
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At the end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
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Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.
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Thanks Ron.
I am still amazed by how many times I am told that something is impossible when I’m already doing it.
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How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible too many times, what a group of talent at Sooner in one place unreal
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That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.
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Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.
The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….
Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.
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Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.
Serving Mankind Power Plant Style
Originally Posted on February 15, 2013:
My first job, where I wasn’t working for myself, was when I was 14 years old and I became a dishwasher in a German Restaurant called Rhinelanders in Columbia Missouri. It felt good feeding dishes through the dishwasher, and scrubbing pots and pans because I knew that in the scheme of things I was helping to feed the customers the best German food in a 60 mile radius. Later when I went to work for the Hilton Inn as a dishwasher, I was serving a lot more people as they would host banquets with 100’s of people at one time. After that I went to work for Sirloin Stockade as a dishwasher, busboy and finally a cook. The number of people that would go through that restaurant in one day dwarfed the number of people we would serve at the Hilton Inn.
The Hilton Inn had a large automated dishwasher to handle the banquet crowd
Nothing prepared me for the massive amount of people whose lives are touched each day by a Power Plant Electrician! Or any Power Plant employee for that matter. Our plant alone could turn the lights on for over one million people in their homes, offices and factories. As a summer help mowing grass and cleaning up the park each week removing dirty diapers and rotting fish innards it never really had the impact that becoming an electrician did.
Part of the routine as an electrician was to do preventative maintenance on equipment to keep things in good working order. We performed substation inspections, emergency backup battery checks. We changed brushes on the generator exciter, performed elevator inspections and checked cathodic protection to make sure it was operational. At certain times of the year we would check out the plant freeze protection to make sure the pipes weren’t going to freeze come winter. I also worked on maintaining the precipitator equipment. All of these things were needed to keep the plant running smoothly, but, though they were each fun in their own way, they didn’t have the impact on me that fixing something that was broken did. (ok. two paragraphs ending in the word “did”… what does that tell you?).
I used to love getting a Maintenance Order that said that something was broken and we needed to go fix it. It may have been a motor that had a bad bearing, or a cooling system that had shutdown, or the Dumper that dumped the coal trains had quit working. One of my “speci-alities” (I know. I misspelled that on purpose), was working on elevators. — I will save my elevator stories for later.
When I was working on something that was broken, I could see more clearly how my job was related to keeping the lights on throughout the area of Oklahoma where our company served the public. Depending on what you were working on, one wrong slip of the screwdriver and “pow”, I could make the lights blink for 3 million people. I will talk more about certain events that happened throughout the years that I worked at the plant where things that happened at the plant were felt throughout our electric grid.
Sometimes even as far away as Chicago and Tennessee. There was a “club” for people that shut a unit down. It was called the “500 Club”. It meant that you tripped the unit when it was generating 500 or more Megawatts of power. I can say that “luckily”, I never was a member of that club.
Ok, so a broken elevator doesn’t directly impact the operation of the plant, but it was, during more than one occasion, a life threatening situation considering that a few times the elevator would pick the most opportune time to stall between 200 and 225 feet up the elevator shaft full of elderly visitors that were touring our flagship Power Plant on their way back down from experiencing the great view of the lake from the top of the boiler. (I know. My college English Professor would have a heyday with that run-on sentence). — actually, that sentence was so long, I think I’ll make it the only sentence in the entire paragraph, — well, except for my comments about it….
Charles Foster, my foreman and best friend, took me up to the top of the boiler soon after I became an electrician and showed me the “Elevator Penthouse”. I know. “Elevator Penthouse”… Sounds like a nice place…. Well. It wasn’t bad after you swept out the dead moths, beetles and crickets that had accumulated since the last Elevator Inspection. It was a noisy room on the top of the elevator shaft where the elevator motor buzzed as it pulled the elevator up and let it down. Stopping on floors where someone had pushed a button.
I told you earlier that my elevator stories will be in a later post, so for this story, I’ll just say that Charles set me down on my tool bucket (which doubled as my portable stool and tripled as my portable trash can), in front of a panel of about 100 relays all picking up and dropping out as the elevator made its way up and down. He told me to study the blueprints that hung on the side of the panel and watch the relays until I understood how it all worked.
So, one afternoon, I sat there for about 4 hours doing nothing but watching relays light up and drop out. On the other side of that panel were the main relays. There were relays there we called “Christmas Tree” relays because they looked like a fir tree. I made some notes on a piece of paper about the sequence that the relays would pick up and drop out that I kept in my wallet.
I used those notes years later (in 2000) when I was writing task lists in SAP (our Enterprise Resource Planning computer system) on how to troubleshoot the elevator controls. Anyway, that was how I learned all about how elevator logic works. You know what? It is just like writing a computer program using computer code. It is basically a set of instructions with rules built-in, only it was done with relays.
A Montgomery Elevator Penthouse similar to the boiler elevator penthouses. The Christmas tree relays are halfway down on the right side of the left panel
Well. Back to helping humanity…. So, usually when we were working on something that was broken there was an operator somewhere that was waiting for the equipment to be repaired so that they could go on with their job. Sometimes the Shift Supervisor would be calling us asking us periodically when we were going to be done because they were running low on coal in the silos and were going to have to lower the load on the units if we didn’t hurry up. It was times like that when you fixed the kill switch on the side of the 10 or 11 conveyor that supply the coal to the plant from the coalyard that you really understood just where you stood with your fellow man.
Coal conveyor carrying coal to the coal silos from the coalyard
I am writing about this not because I want to pat myself on the back. Though I often did feel really proud as I returned to the truck with my tool bucket after coming down from a conveyor after fixing something. I would feel like taking a bow, though I was often by myself in situations like that when I wasn’t with my “bucket buddy”. At least the Shift Supervisor and the control room operators were very grateful when you would fix something critical to keeping the plant operating at full steam (and I mean that literally…. The electricity is made by the steam from the boiler that turned the turbine that spun the generator).
No. I am writing about this because it would hit home to me at times like these how much each of us depend on each other. We all know about how important it is to have a police force keeping order and having fire fighters and paramedics on standby to rush to protect families in time of distress. People in jobs like those are as obvious as the soldiers that protect our nation.
I think the majority of us have a much bigger impact on the rest of society than we realize. I think the Power Plant Men and Women that I worked with never gave it much thought. Like the person washing dishes in a restaurant, they didn’t look at themselves as heroes. But they are (I know… Sentence fragment). Each day they moved through an environment where a boiler ghost could reach out and grab them. They distinctively know that they are standing next to a dragon that could wake up at any moment and blast them from the face of the earth, but they don’t let it deter them from the immediate job at hand.
When the boilers were being brought on line for the first time in 1979 and 1980, when you walked through the boiler area, you carried a household straw broom with you that you waved in front of you like someone knocking spider webs out of the way (I called it searching for the boiler ghost). It was explained to me at the time that this was done to detect if there was steam leaking from the pipes. If steam was leaking from some of the pipes, you wouldn’t be able to see it, but if you stepped into the flow of the steam, it could cut you in half before you even realized there was something wrong. When the steam hit the broom, it would knock the broom to the side, and you would know the leak was there. Kind of like the canary in the mine.
Boiler Ghost Detector
I remember one day when everyone was told to leave Unit 1 boiler because during an emergency, the entire boiler was at risk of melting to the ground. If not for the quick action of brave Power Plant Men, this was avoided and the lights in the hospitals in Oklahoma City and the rest of Central Oklahoma didn’t blink once. The dragon had awakened, but was quickly subdued and put back in its place.
I entitled this post “Serving Mankind Power Plant Style”, but isn’t that what we all do? If we aren’t serving Mankind, then why are we here? Today I have a very different job. I work at Dell Inc., the computer company. Our company creates computers for people around the world. We create and sell a computer about once every 2 seconds. At the electric company we had about 3,000 people that served 3 million. At Dell, we provide high quality computers for a price that allows even lower income families to enter the computer age. Computers allow families to connect with each other and expand their lives in ways that were not even conceived of a few years ago.
Even though I spend my days serving my internal customers at Dell, I know that in the big scheme of things along with over 100,000 other employees, I am helping to impact the lives of over a billion people worldwide! I wouldn’t be able to do much if down the road the brave men and women at a Power Plant weren’t keeping the lights on. It is kind of like the idea of “Pay it Forward.”
So, the bottom line of this post is… All life is precious. Whatever we do in this life, in one way or other, impacts the rest of us. We go through life thinking that we live in a much smaller bubble than we really do. The real bubble that we live in is this planet and just like every cell in our body is in some way supported by the other cells, it is that way with us. Don’t discount what you do in life. It may seem insignificant, but the smile you give to someone today will be “paid forward” and will impact every one of us.
Comments from the Original Post:
Far too few understand this, very well said, my friend.
- Ron Kilman February 16, 2013
Amen!
I remember one time at the Seminole Plant when we had a steam leak on a Unit 2 throttle valve. You could hear it (over the roar of the turbine room) but you couldn’t see it (superheated steam is invisible). Martin Louthan and Ralph McDermott found the leak with a “red rag” on the end of a broomstick.
Life is precious, or it’s just another commodity, right? And that’s right down the center of the Left/Right divide…
Abortion debates sit astride that divide; healthcare is now crossing it as government undertakes how much to spend on various age groups.
Another side of it provided the sense of responsibility that led Power Plant Men to sacrifice and risk when those were needed. At one time, those attitudes would have been taken for granted, normal and to be expected… something that comes clear in all the Power Plant stories.Comments from the Previous Repost:
February 20, 2014
I love this story on serving others. Thanks 🙂
You’ve probably heard of the Oklahoma City Thunder (NBA) star Kevin Durant? He’s just chosen a nick name for himself – “Servant”. Is that cool or what? I’m proud of him.
Printing Impossible Power Plant Fast News Post
Originally posted: July 12, 2014:
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
A Honeywell Mainframe computer
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they would be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided It would be best to stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!
I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
Yeah. Just like this — no not really
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
I found this diagram of a simple Hierarchical Database model on Wikipedia
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! Oh my Gosh! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast New Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burgert.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on.
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
Memo Ben Brandt Received
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At the end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
Comments from the original post:
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Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.
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Thanks Ron.
I am still amazed by how many times I am told that something is impossible when I’m already doing it.
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How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible to many times, what a group of talent at Sooner in one place unreal
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That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.
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Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.
The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….
Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.
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Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.
Printing Impossible Power Plant Fast News Post
Originally posted: July 12, 2014:
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
A Honeywell Mainframe computer
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they could be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided I best stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!
I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
Yeah. Just like this — not not really
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
I found this diagram of a simple Hierarchical Database model on Wikipedia
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast New Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burghart.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
Memo Ben Brandt Received
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At then end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
Comments from the original post:
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Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.
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Thanks Ron.
I am still amazed by how many times I am told that something is impossible when I’m already doing it.
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How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible to many times, what a group of talent at Sooner in one place unreal
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That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.
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Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.
The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….
Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.
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Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.
Serving Mankind Power Plant Style
Originally Posted on February 15, 2013:
My first job, where I wasn’t working for myself, was when I was 14 years old and I became a dishwasher in a German Restaurant called Rhinelanders in Columbia Missouri. It felt good feeding dishes through the dishwasher, and scrubbing pots and pans because I knew that in the scheme of things I was helping to feed the customers the best German food in a 60 mile radius. Later when I went to work for the Hilton Inn as a dishwasher, I was serving a lot more people as they would host banquets with 100’s of people at one time. After that I went to work for Sirloin Stockade as a dishwasher, busboy and finally a cook. The number of people that would go through that restaurant in one day dwarfed the number of people we would serve at the Hilton Inn.
The Hilton Inn had a large automated dishwasher to handle the banquet crowd
Nothing prepared me for the massive amount of people whose lives are touched each day by a Power Plant Electrician! Or any Power Plant employee for that matter. Our plant alone could turn the lights on for over one million people in their homes, offices and factories. As a summer help mowing grass and cleaning up the park each week removing dirty diapers and rotting fish innards it never really had the impact that becoming an electrician did.
Part of the routine as an electrician was to do preventative maintenance on equipment to keep things in good working order. We performed substation inspections, emergency backup battery checks. We changed brushes on the generator exciter, performed elevator inspections and checked cathodic protection to make sure it was operational. At certain times of the year we would check out the plant freeze protection to make sure the pipes weren’t going to freeze come winter. I also worked on maintaining the precipitator equipment. All of these things were needed to keep the plant running smoothly, but, though they were each fun in their own way, they didn’t have the impact on me that fixing something that was broken did. (ok. two paragraphs ending in the word “did”… what does that tell you?).
I used to love getting a Maintenance Order that said that something was broken and we needed to go fix it. It may have been a motor that had a bad bearing, or a cooling system that had shutdown, or the Dumper that dumped the coal trains had quit working. One of my “speci-alities” (I know. I misspelled that on purpose), was working on elevators. — I will save my elevator stories for later.
When I was working on something that was broken, I could see more clearly how my job was related to keeping the lights on throughout the area of Oklahoma where our company served the public. Depending on what you were working on, one wrong slip of the screwdriver and “pow”, I could make the lights blink for 3 million people. I will talk more about certain events that happened throughout the years that I worked at the plant where things that happened at the plant were felt throughout our electric grid. Sometimes even as far away as Chicago and Tennessee. There was a “club” for people that shut a unit down. It was called the “500 Club”. It meant that you tripped the unit when it was generating 500 or more Megawatts of power. I can say that “luckily”, I never was a member of that club.
Ok, so a broken elevator doesn’t directly impact the operation of the plant, but it was, during more than one occasion, a life threatening situation considering that a few times the elevator would pick the most opportune time to stall between 200 and 225 feet up the elevator shaft full of elderly visitors that were touring our flagship Power Plant on their way back down from experiencing the great view of the lake from the top of the boiler. (I know. My college English Professor would have a heyday with that run-on sentence). — actually, that sentence was so long, I think I’ll make it the only sentence in the entire paragraph, — well, except for my comments about it….
Charles Foster, my foreman and best friend, took me up to the top of the boiler soon after I became an electrician and showed me the “Elevator Penthouse”. I know. “Elevator Penthouse”… Sounds like a nice place…. Well. It wasn’t bad after you swept out the dead moths, beetles and crickets that had accumulated since the last Elevator Inspection. It was a noisy room on the top of the elevator shaft where the elevator motor buzzed as it pulled the elevator up and let it down. Stopping on floors where someone had pushed a button.
I told you earlier that my elevator stories will be in a later post, so for this story, I’ll just say that Charles set me down on my tool bucket (which doubled as my portable stool and tripled as my portable trash can), in front of a panel of about 100 relays all picking up and dropping out as the elevator made its way up and down. He told me to study the blueprints that hung on the side of the panel and watch the relays until I understood how it all worked.
So, one afternoon, I sat there for about 4 hours doing nothing but watching relays light up and drop out. On the other side of that panel were the main relays. There were relays there we called “Christmas Tree” relays because they looked like a fir tree. I made some notes on a piece of paper about the sequence that the relays would pick up and drop out that I kept in my wallet. I used those notes years later (in 2000) when I was writing task lists in SAP (our Enterprise Resource Planning computer system) on how to troubleshoot the elevator controls. Anyway, that was how I learned all about how elevator logic works. You know what? It is just like writing a computer program using computer code. It is basically a set of instructions with rules built-in, only it was done with relays.
A Montgomery Elevator Penthouse similar to the boiler elevator penthouses. The Christmas tree relays are halfway down on the right side of the left panel
Well. Back to helping humanity…. So, usually when we were working on something that was broken there was an operator somewhere that was waiting for the equipment to be repaired so that they could go on with their job. Sometimes the Shift Supervisor would be calling us asking us periodically when we were going to be done because they were running low on coal in the silos and were going to have to lower the load on the units if we didn’t hurry up. It was times like that when you fixed the kill switch on the side of the 10 or 11 conveyor that supply the coal to the plant from the coalyard that you really understood just where you stood with your fellow man.
Coal conveyor carrying coal to the coal silos from the coalyard
I am writing about this not because I want to pat myself on the back. Though I often did feel really proud as I returned to the truck with my tool bucket after coming down from a conveyor after fixing something. I would feel like taking a bow, though I was often by myself in situations like that when I wasn’t with my “bucket buddy”. At least the Shift Supervisor and the control room operators were very grateful when you would fix something critical to keeping the plant operating at full steam (and I mean that literally…. The electricity is made by the steam from the boiler that turned the turbine that spun the generator).
No. I am writing about this because it would hit home to me at times like these how much each of us depend on each other. We all know about how important it is to have a police force keeping order and having fire fighters and paramedics on standby to rush to protect families in time of distress. People in jobs like those are as obvious as the soldiers that protect our nation.
I think the majority of us have a much bigger impact on the rest of society than we realize. I think the Power Plant Men and Women that I worked with never gave it much thought. Like the person washing dishes in a restaurant, they didn’t look at themselves as heroes. But they are (I know… Sentence fragment). Each day they moved through an environment where a boiler ghost could reach out and grab them. They distinctively know that they are standing next to a dragon that could wake up at any moment and blast them from the face of the earth, but they don’t let it deter them from the immediate job at hand.
When the boilers were being brought on line for the first time in 1979 and 1980, when you walked through the boiler area, you carried a household straw broom with you that you waved in front of you like someone knocking spider webs out of the way (I called it searching for the boiler ghost). It was explained to me at the time that this was done to detect if there was steam leaking from the pipes. If steam was leaking from some of the pipes, you wouldn’t be able to see it, but if you stepped into the flow of the steam, it could cut you in half before you even realized there was something wrong. When the steam hit the broom, it would knock the broom to the side, and you would know the leak was there. Kind of like the canary in the mine.
Boiler Ghost Detector
I remember one day when everyone was told to leave Unit 1 boiler because during an emergency, the entire boiler was at risk of melting to the ground. If not for the quick action of brave Power Plant Men, this was avoided and the lights in the hospitals in Oklahoma City and the rest of Central Oklahoma didn’t blink once. The dragon had awakened, but was quickly subdued and put back in its place.
I entitled this post “Serving Mankind Power Plant Style”, but isn’t that what we all do? If we aren’t serving Mankind, then why are we here? Today I have a very different job. I work at Dell Inc., the computer company. Our company creates computers for people around the world. We create and sell a computer about once every 2 seconds. At the electric company we had about 3,000 people that served 3 million. At Dell, we provide high quality computers for a price that allows even lower income families to enter the computer age. Computers allow families to connect with each other and expand their lives in ways that were not even conceived of a few years ago.
Even though I spend my days serving my internal customers at Dell, I know that in the big scheme of things along with over 100,000 other employees, I am helping to impact the lives of over a billion people worldwide! I wouldn’t be able to do much if down the road the brave men and women at a Power Plant weren’t keeping the lights on. It is kind of like the idea of “Pay it Forward.”
So, the bottom line of this post is… All life is precious. Whatever we do in this life, in one way or other, impacts the rest of us. We go through life thinking that we live in a much smaller bubble than we really do. The real bubble that we live in is this planet and just like every cell in our body is in some way supported by the other cells, it is that way with us. Don’t discount what you do in life. It may seem insignificant, but the smile you give to someone today will be “paid forward” and will impact every one of us.
Comments from the Original Post:
Far too few understand this, very well said, my friend.
- Ron Kilman February 16, 2013
Amen!
I remember one time at the Seminole Plant when we had a steam leak on a Unit 2 throttle valve. You could hear it (over the roar of the turbine room) but you couldn’t see it (superheated steam is invisible). Martin Louthan and Ralph McDermott found the leak with a “red rag” on the end of a broomstick.
Life is precious, or it’s just another commodity, right? And that’s right down the center of the Left/Right divide…
Abortion debates sit astride that divide; healthcare is now crossing it as government undertakes how much to spend on various age groups.
Another side of it provided the sense of responsibility that led Power Plant Men to sacrifice and risk when those were needed. At one time, those attitudes would have been taken for granted, normal and to be expected… something that comes clear in all the Power Plant stories.Comments from the Previous Repost:
February 20, 2014
I love this story on serving others. Thanks 🙂
You’ve probably heard of the Oklahoma City Thunder (NBA) star Kevin Durant? He’s just chosen a nick name for himself – “Servant”. Is that cool or what? I’m proud of him.
Printing Impossible Power Plant Fast News Post
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
A Honeywell Mainframe computer
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they could be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided I best stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!
I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
Yeah. Just like this — no not really
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
I found this diagram of a simple Hierarchical Database model on Wikipedia
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast New Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burghart.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
Memo Ben Brandt Received
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At then end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
Serving Mankind Power Plant Style — Repost
Originally Posted on February 15, 2013:
My first job, where I wasn’t working for myself, was when I was 14 years old and I became a dishwasher in a German Restaurant called Rhinelanders in Columbia Missouri. It felt good feeding dishes through the dishwasher, and scrubbing pots and pans because I knew that in the scheme of things I was helping to feed the customers the best German food in a 60 mile radius. Later when I went to work for the Hilton Inn as a dishwasher, I was serving a lot more people as they would host banquets with 100’s of people at one time. After that I went to work for Sirloin Stockade as a dishwasher, busboy and finally a cook. The number of people that would go through that restaurant in one day dwarfed the number of people we would serve at the Hilton Inn.
The Hilton Inn had a large automated dishwasher to handle the banquet crowd
Nothing prepared me for the massive amount of people whose lives are touched each day by a Power Plant Electrician! Or any Power Plant employee for that matter. Our plant alone could turn the lights on for over one million people in their homes, offices and factories. As a summer help mowing grass and cleaning up the park each week removing dirty diapers and rotting fish innards it never really had the impact that becoming an electrician did.
Part of the routine as an electrician was to do preventative maintenance on equipment to keep things in good working order. We performed substation inspections, emergency backup battery checks. We changed brushes on the generator exciter, performed elevator inspections and checked cathodic protection to make sure it was operational. At certain times of the year we would check out the plant freeze protection to make sure the pipes weren’t going to freeze come winter. I also worked on maintaining the precipitator equipment. All of these things were needed to keep the plant running smoothly, but, though they were each fun in their own way, they didn’t have the impact on me that fixing something that was broken did. (ok. two paragraphs ending in the word “did”… what does that tell you?).
I used to love getting a Maintenance Order that said that something was broken and we needed to go fix it. It may have been a motor that had a bad bearing, or a cooling system that had shutdown, or the Dumper that dumped the coal trains had quit working. One of my “speci-alities” (I know. I misspelled that on purpose), was working on elevators. — I will save my elevator stories for later.
When I was working on something that was broken, I could see more clearly how my job was related to keeping the lights on throughout the area of Oklahoma where our company served the public. Depending on what you were working on, one wrong slip of the screwdriver and “pow”, I could make the lights blink for 3 million people. I will talk more about certain events that happened throughout the years that I worked at the plant where things that happened at the plant were felt throughout our electric grid. Sometimes even as far away as Chicago and Tennessee. There was a “club” for people that shut a unit down. It was called the “500 Club”. It meant that you tripped the unit when it was generating 500 or more Megawatts of power. I can say that “luckily”, I never was a member of that club.
Ok, so a broken elevator doesn’t directly impact the operation of the plant, but it was, during more than one occasion, a life threatening situation considering that a few times the elevator would pick the most opportune time to stall between 200 and 225 feet up the elevator shaft full of elderly visitors that were touring our flagship Power Plant on their way back down from experiencing the great view of the lake from the top of the boiler. (I know. My college English Professor would have a heyday with that run-on sentence). — actually, that sentence was so long, I think I’ll make it the only sentence in the entire paragraph, — well, except for my comments about it….
Charles Foster, my foreman and best friend, took me up to the top of the boiler soon after I became an electrician and showed me the “Elevator Penthouse”. I know. “Elevator Penthouse”… Sounds like a nice place…. Well. It wasn’t bad after you swept out the dead moths, beetles and crickets that had accumulated since the last Elevator Inspection. It was a noisy room on the top of the elevator shaft where the elevator motor buzzed as it pulled the elevator up and let it down. Stopping on floors where someone had pushed a button.
I told you earlier that my elevator stories will be in a later post, so for this story, I’ll just say that Charles set me down on my tool bucket (which doubled as my portable stool and tripled as my portable trash can), in front of a panel of about 100 relays all picking up and dropping out as the elevator made its way up and down. He told me to study the blueprints that hung on the side of the panel and watch the relays until I understood how it all worked.
So, one afternoon, I sat there for about 4 hours doing nothing but watching relays light up and drop out. On the other side of that panel were the main relays. There were relays there we called “Christmas Tree” relays because they looked like a fir tree. I made some notes on a piece of paper about the sequence that the relays would pick up and drop out that I kept in my wallet. I used those notes years later (in 2000) when I was writing task lists in SAP (our Enterprise Resource Planning computer system) on how to troubleshoot the elevator controls. Anyway, that was how I learned all about how elevator logic works. You know what? It is just like writing a computer program using computer code. It is basically a set of instructions with rules built-in, only it was done with relays.
A Montgomery Elevator Penthouse similar to the boiler elevator penthouses. The Christmas tree relays are halfway down on the right side of the left panel
Well. Back to helping humanity…. So, usually when we were working on something that was broken there was an operator somewhere that was waiting for the equipment to be repaired so that they could go on with their job. Sometimes the Shift Supervisor would be calling us asking us periodically when we were going to be done because they were running low on coal in the silos and were going to have to lower the load on the units if we didn’t hurry up. It was times like that when you fixed the kill switch on the side of the 10 or 11 conveyor that supply the coal to the plant from the coalyard that you really understood just where you stood with your fellow man.
Coal conveyor carrying coal to the coal silos from the coalyard
I am writing about this not because I want to pat myself on the back. Though I often did feel really proud as I returned to the truck with my tool bucket after coming down from a conveyor after fixing something. I would feel like taking a bow, though I was often by myself in situations like that when I wasn’t with my “bucket buddy”. At least the Shift Supervisor and the control room operators were very grateful when you would fix something critical to keeping the plant operating at full steam (and I mean that literally…. The electricity is made by the steam from the boiler that turned the turbine that spun the generator).
No. I am writing about this because it would hit home to me at times like these how much each of us depend on each other. We all know about how important it is to have a police force keeping order and having fire fighters and paramedics on standby to rush to protect families in time of distress. People in jobs like those are as obvious as the soldiers that protect our nation.
I think the majority of us have a much bigger impact on the rest of society than we realize. I think the Power Plant Men and Women that I worked with never gave it much thought. Like the person washing dishes in a restaurant, they didn’t look at themselves as heroes. But they are (I know… Sentence fragment). Each day they moved through an environment where a boiler ghost could reach out and grab them. They distinctively know that they are standing next to a dragon that could wake up at any moment and blast them from the face of the earth, but they don’t let it deter them from the immediate job at hand.
When the boilers were being brought on line for the first time in 1979 and 1980, when you walked through the boiler area, you carried a household straw broom with you that you waved in front of you like someone knocking spider webs out of the way (I called it searching for the boiler ghost). It was explained to me at the time that this was done to detect if there was steam leaking from the pipes. If steam was leaking from some of the pipes, you wouldn’t be able to see it, but if you stepped into the flow of the steam, it could cut you in half before you even realized there was something wrong. When the steam hit the broom, it would knock the broom to the side, and you would know the leak was there. Kind of like the canary in the mine.
Boiler Ghost Detector
I remember one day when everyone was told to leave Unit 1 boiler because during an emergency, the entire boiler was at risk of melting to the ground. If not for the quick action of brave Power Plant Men, this was avoided and the lights in the hospitals in Oklahoma City and the rest of Central Oklahoma didn’t blink once. The dragon had awakened, but was quickly subdued and put back in its place.
I entitled this post “Serving Mankind Power Plant Style”, but isn’t that what we all do? If we aren’t serving Mankind, then why are we here? Today I have a very different job. I work at Dell Inc., the computer company. Our company creates computers for people around the world. We create and sell a computer about once every 2 seconds. At the electric company we had about 3,000 people that served 3 million. At Dell, we provide high quality computers for a price that allows even lower income families to enter the computer age. Computers allow families to connect with each other and expand their lives in ways that were not even conceived of a few years ago.
Even though I spend my days serving my internal customers at Dell, I know that in the big scheme of things along with over 100,000 other employees, I am helping to impact the lives of over a billion people worldwide! I wouldn’t be able to do much if down the road the brave men and women at a Power Plant weren’t keeping the lights on. It is kind of like the idea of “Pay it Forward.”
So, the bottom line of this post is… All life is precious. Whatever we do in this life, in one way or other, impacts the rest of us. We go through life thinking that we live in a much smaller bubble than we really do. The real bubble that we live in is this planet and just like every cell in our body is in some way supported by the other cells, it is that way with us. Don’t discount what you do in life. It may seem insignificant, but the smile you give to someone today will be “paid forward” and will impact every one of us.
Comments from the Original Post:
Far too few understand this, very well said, my friend.
- Ron Kilman February 16, 2013 at 7:20 am
Amen!
I remember one time at the Seminole Plant when we had a steam leak on a Unit 2 throttle valve. You could hear it (over the roar of the turbine room) but you couldn’t see it (superheated steam is invisible). Martin Louthan and Ralph McDermott found the leak with a “red rag” on the end of a broomstick.
Life is precious, or it’s just another commodity, right? And that’s right down the center of the Left/Right divide…
Abortion debates sit astride that divide; healthcare is now crossing it as government undertakes how much to spend on various age groups.
Another side of it provided the sense of responsibility that led Power Plant Men to sacrifice and risk when those were needed. At one time, those attitudes would have been taken for granted, normal and to be expected… something that comes clear in all the Power Plant stories.
Serving Mankind Power Plant Style
My first job, where I wasn’t working for myself, was when I was 14 years old and I became a dishwasher in a German Restaurant called Rhinelanders in Columbia Missouri. It felt good feeding dishes through the dishwasher, and scrubbing pots and pans because I knew that in the scheme of things I was helping to feed the customers the best German food in a 60 mile radius. Later when I went to work for the Hilton Inn as a dishwasher, I was serving a lot more people as they would host banquets with 100’s of people at one time. After that I went to work for Sirloin Stockade as a dishwasher, busboy and finally a cook. The number of people that would go through that restaurant in one day dwarfed the number of people we would serve at the Hilton Inn.
The Hilton Inn had a large automated dishwasher to handle the banquet crowd
Nothing prepared me for the massive amount of people whose lives are touched each day by a Power Plant Electrician! Or any Power Plant employee for that matter. Our plant alone could turn the lights on for over one million people in their homes, offices and factories. As a summer help mowing grass and cleaning up the park each week removing dirty diapers and rotting fish innards it never really had the impact that becoming an electrician did.
Part of the routine as an electrician was to do preventative maintenance on equipment to keep things in good working order. We performed substation inspections, emergency backup battery checks. We changed brushes on the generator exciter, performed elevator inspections and checked cathodic protection to make sure it was operational. At certain times of the year we would check out the plant freeze protection to make sure the pipes weren’t going to freeze come winter. I also worked on maintaining the precipitator equipment. All of these things were needed to keep the plant running smoothly, but, though they were each fun in their own way, they didn’t have the impact on me that fixing something that was broken did. (ok. two paragraphs ending in the word “did”… what does that tell you?).
I used to love getting a Maintenance Order that said that something was broken and we needed to go fix it. It may have been a motor that had a bad bearing, or a cooling system that had shutdown, or the Dumper that dumped the coal trains had quit working. One of my “speci-alities” (I know. I misspelled that on purpose), was working on elevators. — I will save my elevator stories for later.
When I was working on something that was broken, I could see more clearly how my job was related to keeping the lights on throughout the area of Oklahoma where our company served the public. Depending on what you were working on, one wrong slip of the screwdriver and “pow”, I could make the lights blink for 3 million people. I will talk more about certain events that happened throughout the years that I worked at the plant where things that happened at the plant were felt throughout our electric grid. Sometimes even as far away as Chicago and Tennessee. There was a “club” for people that shut a unit down. It was called the “500 Club”. It meant that you tripped the unit when it was generating 500 or more Megawatts of power. I can say that “luckily”, I never was a member of that club.
Ok, so a broken elevator doesn’t directly impact the operation of the plant, but it was, during more than one occasion, a life threatening situation considering that a few times the elevator would pick the most opportune time to stall between 200 and 225 feet up the elevator shaft full of elderly visitors that were touring our flagship Power Plant on their way back down from experiencing the great view of the lake from the top of the boiler. (I know. My college English Professor would have a heyday with that run-on sentence). — actually, that sentence was so long, I think I’ll make it the only sentence in the entire paragraph, — well, except for my comments about it….
Charles Foster, my foreman and best friend, took me up to the top of the boiler soon after I became an electrician and showed me the “Elevator Penthouse”. I know. “Elevator Penthouse”… Sounds like a nice place…. Well. It wasn’t bad after you swept out the dead moths, beetles and crickets that had accumulated since the last Elevator Inspection. It was a noisy room on the top of the elevator shaft where the elevator motor buzzed as it pulled the elevator up and let it down. Stopping on floors where someone had pushed a button.
I told you earlier that my elevator stories will be in a later post, so for this story, I’ll just say that Charles set me down on my tool bucket (which doubled as my portable stool and tripled as my portable trash can), in front of a panel of about 100 relays all picking up and dropping out as the elevator made its way up and down. He told me to study the blueprints that hung on the side of the panel and watch the relays until I understood how it all worked.
So, one afternoon, I sat there for about 4 hours doing nothing but watching relays light up and drop out. On the other side of that panel were the main relays. There were relays there we called “Christmas Tree” relays because they looked like a fir tree. I made some notes on a piece of paper about the sequence that the relays would pick up and drop out that I kept in my wallet. I used those notes years later (in 2000) when I was writing task lists in SAP (our Enterprise Resource Planning computer system) on how to troubleshoot the elevator controls. Anyway, that was how I learned all about how elevator logic works. You know what? It is just like writing a computer program using computer code. It is basically a set of instructions with rules built-in, only it was done with relays.
A Montgomery Elevator Penthouse similar to the boiler elevator penthouses. The Christmas tree relays are halfway down on the right side of the left panel
Well. Back to helping humanity…. So, usually when we were working on something that was broken there was an operator somewhere that was waiting for the equipment to be repaired so that they could go on with their job. Sometimes the Shift Supervisor would be calling us asking us periodically when we were going to be done because they were running low on coal in the silos and were going to have to lower the load on the units if we didn’t hurry up. It was times like that when you fixed the kill switch on the side of the 10 or 11 conveyor that supply the coal to the plant from the coalyard that you really understood just where you stood with your fellow man.
Coal conveyor carrying coal to the coal silos from the coalyard
I am writing about this not because I want to pat myself on the back. Though I often did feel really proud as I returned to the truck with my tool bucket after coming down from a conveyor after fixing something. I would feel like taking a bow, though I was often by myself in situations like that when I wasn’t with my “bucket buddy”. At least the Shift Supervisor and the control room operators were very grateful when you would fix something critical to keeping the plant operating at full steam (and I mean that literally…. The electricity is made by the steam from the boiler that turned the turbine that spun the generator).
No. I am writing about this because it would hit home to me at times like these how much each of us depend on each other. We all know about how important it is to have a police force keeping order and having fire fighters and paramedics on standby to rush to protect families in time of distress. People in jobs like those are as obvious as the soldiers that protect our nation.
I think the majority of us have a much bigger impact on the rest of society than we realize. I think the Power Plant Men and Women that I worked with never gave it much thought. Like the person washing dishes in a restaurant, they didn’t look at themselves as heroes. But they are (I know… Sentence fragment). Each day they moved through an environment where a boiler ghost could reach out and grab them. They distinctively know that they are standing next to a dragon that could wake up at any moment and blast them from the face of the earth, but they don’t let it deter them from the immediate job at hand.
When the boilers were being brought on line for the first time in 1979 and 1980, when you walked through the boiler area, you carried a household straw broom with you that you waved in front of you like someone knocking spider webs out of the way (I called it searching for the boiler ghost). It was explained to me at the time that this was done to detect if there was steam leaking from the pipes. If steam was leaking from some of the pipes, you wouldn’t be able to see it, but if you stepped into the flow of the steam, it could cut you in half before you even realized there was something wrong. When the steam hit the broom, it would knock the broom to the side, and you would know the leak was there. Kind of like the canary in the mine.
Boiler Ghost Detector
I remember one day when everyone was told to leave Unit 1 boiler because during an emergency, the entire boiler was at risk of melting to the ground. If not for the quick action of brave Power Plant Men, this was avoided and the lights in the hospitals in Oklahoma City and the rest of Central Oklahoma didn’t blink once. The dragon had awakened, but was quickly subdued and put back in its place.
I entitled this post “Serving Mankind Power Plant Style”, but isn’t that what we all do? If we aren’t serving Mankind, then why are we here? Today I have a very different job. I work at Dell Inc., the computer company. Our company creates computers for people around the world. We create and sell a computer about once every 2 seconds. At the electric company we had about 3,000 people that served 3 million. At Dell, we provide high quality computers for a price that allows even lower income families to enter the computer age. Computers allow families to connect with each other and expand their lives in ways that were not even conceived of a few years ago.
Even though I spend my days serving my internal customers at Dell, I know that in the big scheme of things along with over 100,000 other employees, I am helping to impact the lives of over a billion people worldwide! I wouldn’t be able to do much if down the road the brave men and women at a Power Plant weren’t keeping the lights on. It is kind of like the idea of “Pay it Forward.”
So, the bottom line of this post is… All life is precious. Whatever we do in this life, in one way or other, impacts the rest of us. We go through life thinking that we live in a much smaller bubble than we really do. The real bubble that we live in is this planet and just like every cell in our body is in some way supported by the other cells, it is that way with us. Don’t discount what you do in life. It may seem insignificant, but the smile you give to someone today will be “paid forward” and will impact every one of us.
Power Plant Men 
Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.
Thanks Ron.
I am still amazed by how many times I am told that something is impossible when I’m already doing it.