What Does a Hard Hat Sticker Tell You about a Power Plant Man?
Originally Posted September 28, 2012:
I have learned one thing from Power Plant Men, and the Power Plant Safety Process is that, when you become comfortable doing a dangerous job, that is when an accident is most likely to happen. Isn’t that when a young driver seems to become careless?
They drive carefully for the first couple of months when they have just learned how to drive, and then when they feel confident about their driving ability, they begin to cut safety corners, and the next thing you know an accident occurs. That was one lesson we learned in our Defensive Driving Course.
The Defensive Driving Course we took when I was a summer help
In the spring of 1986, while I was an electrician at the Power Plant in North Central Oklahoma, I went with another electrician, Ted Riddle, to work on a Major Overhaul for three months in Oklahoma City at a Power Plant just North of Mustang. While we worked there, we would eat lunch with a man well into his 50’s that was our acting foreman for the overhaul. His name was Willard Stark.
During lunch we would listen to Paul Harvey on the radio. When Paul would mention a date 20 years in the past, Willard would be able to tell us what he was doing on that day, many years earlier.
Paul Harvey was one of a kind radio personality. No one will ever fill his shoes.
I was fascinated by his ability. I will probably talk about Willard more in a later post, but today, I mention him only because of his ability to remember what happened on dates long gone by.
Now that I am about the same age as Willard was then, I am beginning to see that certain dates hold a special significance. The more memorable the experience, either for the good or the bad, and I seem to remember what day it happened. That leads me to one of the memorable dates in my past life at the Power Plant.
The particular date was July 15, 1980. I was working at the power plant during my second summer when I was normally working out of the garage. But Stanley Elmore had told me to go to the Maintenance Shop and get with Ray Butler, because he was going to have me do some cleaning up around the shop.
When I arrived, Ray told me to go over and wait with this new hand that they had just hired the day before, and he would be over there in a few minutes when he finished what he was doing. I walked over to the young man (I say young, but he was 6 years older than I was. He was 25) named Kerry Lewallen.
I introduced myself to him, and we waited together for a few minutes until Ray came over and told us to get a forklift and move some crates that were nearby over to the Warehouse, and then meet him there to help build some shelves in the warehouse to store the larger material on pallets.
The reason I remember this day so well was because of what happened right after Ray walked away. Kerry looked at me and asked me if I wanted to drive the forklift. Well. I really did want to drive the forklift, because I thought it would be fun, but from my experience at the plant, I noticed that people like Larry Riley had a Hard Hat Sticker that said: “Certified Operator Industrial Powered Trucks”.
So I explained to Kerry that I wasn’t Certified to drive a forklift. Kerry had only worked there one day before that day, and even though he probably had a lot of experience driving a forklift (as most Power Plant Men did), he didn’t feel comfortable driving the forklift either.
Certified Forklift Drivers had these on their hardhats
So, we waited for Ray to come back and Ray asked if we were going to go get the forklift. Then Kerry said something that I have never forgotten, and that I have used repeatedly throughout my career at the Power Plant, as well as my current career. He explained to Ray, “I would like to, but I haven’t been circumcised to drive the forklift.”
I watched Ray as he listened, and I noticed a very faint smile as he realized what Kerry meant to say. Ray agreed, and said he would take care of it. I believe that was the day he took us to the warehouse and circumcised both of us to drive the forklift right then and there.
I couldn’t wait to get home and show my parents. As you can see, I was so proud of my new hardhat sticker, I didn’t put it on my hardhat, I just brought it home and framed it and hung it on the wall. That was July 15, 1980. Being Circumcised to drive the forklift was kind of like my “Come to Jesus” moment in my Power Plant journey.
Kerry Lewallen, as it turned out was a great welder, as were all the True Power Plant Welders. He stayed on at the plant to become one of the True Power Plant Men that worked side-by-side with the other great welders in the boilers welding boiler tubes, or in the bowl mill welding inside them in the tremendous heat that mere mortals like myself found totally unbearable.
Kerry Lewallen
As with Jerry Mitchell, my wife came home one day and told me about this very nice person that she worked with as a Nurse in the Stillwater Medical Center. She described her as being a very honest and pleasant person to work with. She also told me that her husband worked at the Power Plant. Her name was Vicki Lewallen, Kerry’s wife.
Through the years, there were many opportunities where we received Hardhat stickers. Most of them were safety related. Each year we would receive a safety sticker, if we hadn’t had an accident. It would indicate how many years in a row it has been that we have been accident free. I received my last safety sticker the last day I worked at the Power Plant during my going away party.
I worked 20 years without an accident
I didn’t place this on a hardhat either. Well. I was walking out the door leaving my hardhat behind (so to speak). I don’t remember how long the Plant Manager Eldon Waugh had worked for the electric company, (about 40 years) but just a couple of months before he retired, while driving back to the plant from Oklahoma City, he took an exit off of I-35 behind a semi-truck.
The truck stopped on the ramp realizing that he had taken the wrong exit and proceeded to back up. He ran into the company truck that Eldon was driving causing an accident. This was enough to ruin Eldon’s perfect safety record just months before he retired. The thought was that Eldon should not have pulled up so close to the truck, or have kept the truck in line with the driver’s side mirror so that he knew he was there.
Throughout the years that I worked at the plant we would have different Safety programs or initiatives that would help to drive our safe behavior. Since back injuries were a major concerned, we would watch films about lifting properly. Since we worked with heavy equipment we would watch videos about people being injured while working with dozers, and other big tractors.
One video that we watched was called: “Shake Hands With Danger”. You can watch it here on YouTube:
This is a classic Safety film shown at the Power Plant periodically. I always thought we should have been provided with popcorn when we watched these. Harry in this film reminds me of a cross between Ken Conrad and Darrell Low. The “Old timer” reminds me of Mike Lafoe. I could go on.
Darrel Low is the tall man in the far back left with the white shirt between two shifty looking characters
When our new plant manager Ron Kilman arrived after Eldon Waugh, he had us watch a film where there was a near fatal race car accident. When they looked more closely at the accident, it turned out that there were many things that had to happen wrong that led up to the accident.
When an accident occurs on the race track, a Yellow Flag is raised, and everyone gets in line and takes it slow around the track until the accident is cleared. In the movie, the thought was that it would have been helpful if the yellow flag had come out each time someone was about to do something wrong “Before” the accident happened.
The foremen at the plant were given yellow flags to put on their desks as a reminder to see yellow flags whenever you see something that has the potential to be dangerous. We were even given yellow flag stickers to put on our hardhat. — By now, you probably know what I did with mine. Yep. I have it right here. I keep it by my bedside as a reminder:
See the Yellow Flag Before the Accident Happens
At one point during the years at the plant, we created a Safety Task Force. When Bill Gibson was the head of the Task Force, he used his Safety imagination to come up with some customized Hardhat Safety Stickers that people at our plant would appreciate. One of the more patriotic Hardhat Safety Stickers looked like this:
A Patriotic Customized Safety Sticker from the Safety Task Force
I didn’t receive one of the stickers that he came up with that I really liked because I was away at the time on an overhaul when they were being handed out. Many years later, when I mentioned it to the guys at the plant in an e-mail, I was given a stack of them by Randy Dailey the next time I visited the plant.
Randy Dailey, known as Mr. Safety to Real Power Plant Men
Randy Dailey the Plant Machinist that was known as “Mister Safety” himself. Thanks to Randy Dailey I am able to show you a hardhat safety sticker that was created based on a particular phrase that was going around the plant at the time:
The phrase was: ‘Cause I Love You Man!
That really says it all doesn’t it. The real truth about Power Plant Men. They really do care about each other. The close bond between the Power Plant Men is what kept us safe. In the “Shake Hands with Danger” at one point, it mentions that each person should “Watch out for the other guy.”
That is how our plant remained as safe as it did throughout the years that I was there. When I received the Hardhat Safety Sticker for working 20 years without an accident, it wasn’t because I was always being safe in every job I was doing, because that wasn’t always true. It was because there were enough Power Plant Men and Women looking out for me that decreased my odds of being injured by decreasing the number of times that I would end up doing something stupid and getting myself hurt or killed.
So, not only do I thank all the True Power Plant Men and Women that I worked with throughout those years, but so does my wife and my two children. One little mistake at the wrong time. One extra time of Shaking Hands with Danger, and I might not have come home one day from work. It was more than luck that kept me safe. I thank each and everyone of the Power Plant People that I worked with throughout my career for watching out for the other guy.
NOTE: After posting this last year, Ron Kilman, the plant manager at our plant from 1988 to 1994 sent me a picture of his Hard hat. I thought I would post it here so you can see it:
Ron Kilman’s Hard Hat
Ron said he stacked his Yearly safety stickers on top of each other as you can see. 24 years of working safely.
What Does a Hard Hat Sticker Tell You about a Power Plant Man?
Originally Posted September 28, 2012:
I have learned one thing from Power Plant Men, and the Power Plant Safety Process is that, when you become comfortable doing a dangerous job, that is when an accident is most likely to happen. Isn’t that when a young driver seems to become careless?
They drive carefully for the first couple of months when they have just learned how to drive, and then when they feel confident about their driving ability, they begin to cut safety corners, and the next thing you know an accident occurs. That was one lesson we learned in our Defensive Driving Course.
The Defensive Driving Course we took when I was a summer help
In the spring of 1986, while I was an electrician at the Power Plant in North Central Oklahoma, I went with another electrician, Ted Riddle, to work on a Major Overhaul for three months in Oklahoma City at a Power Plant just North of Mustang. While we worked there, we would eat lunch with a man well into his 50’s that was our acting foreman for the overhaul. His name was Willard Stark.
During lunch we would listen to Paul Harvey on the radio. When Paul would mention a date 20 years in the past, Willard would be able to tell us what he was doing on that day, many years earlier.
Paul Harvey was one of a kind radio personality. No one will ever fill his shoes.
I was fascinated by his ability. I will probably talk about Willard more in a later post, but today, I mention him only because of his ability to remember what happened on dates long gone by.
Now that I am about the same age as Willard was then, I am beginning to see that certain dates hold a special significance. The more memorable the experience, either for the good or the bad, and I seem to remember what day it happened. That leads me to one of the memorable dates in my past life at the Power Plant.
The particular date was July 15, 1980. I was working at the power plant during my second summer when I was normally working out of the garage. But Stanley Elmore had told me to go to the Maintenance Shop and get with Ray Butler, because he was going to have me do some cleaning up around the shop.
When I arrived, Ray told me to go over and wait with this new hand that they had just hired the day before, and he would be over there in a few minutes when he finished what he was doing. I walked over to the young man (I say young, but he was 6 years older than I was. He was 25) named Kerry Lewallen.
I introduced myself to him, and we waited together for a few minutes until Ray came over and told us to get a forklift and move some crates that were nearby over to the Warehouse, and then meet him there to help build some shelves in the warehouse to store the larger material on pallets.
The reason I remember this day so well was because of what happened right after Ray walked away. Kerry looked at me and asked me if I wanted to drive the forklift. Well. I really did want to drive the forklift, because I thought it would be fun, but from my experience at the plant, I noticed that people like Larry Riley had a Hard Hat Sticker that said: “Certified Operator Industrial Powered Trucks”.
So I explained to Kerry that I wasn’t Certified to drive a forklift. Kerry had only worked there one day before that day, and even though he probably had a lot of experience driving a forklift (as most Power Plant Men did), he didn’t feel comfortable driving the forklift either.
Certified Forklift Drivers had these on their hardhats
So, we waited for Ray to come back and Ray asked if we were going to go get the forklift. Then Kerry said something that I have never forgotten, and that I have used repeatedly throughout my career at the Power Plant, as well as my current career. He explained to Ray, “I would like to, but I haven’t been circumcised to drive the forklift.”
I watched Ray as he listened, and I noticed a very faint smile as he realized what Kerry meant to say. Ray agreed, and said he would take care of it. I believe that was the day he took us to the warehouse and circumcised both of us to drive the forklift right then and there.
I couldn’t wait to get home and show my parents. As you can see, I was so proud of my new hardhat sticker, I didn’t put it on my hardhat, I just brought it home and framed it and hung it on the wall. That was July 15, 1980. Being Circumcised to drive the forklift was kind of like my “Come to Jesus” moment in my Power Plant journey.
Kerry Lewallen, as it turned out was a great welder, as were all the True Power Plant Welders. He stayed on at the plant to become one of the True Power Plant Men that worked side-by-side with the other great welders in the boilers welding boiler tubes, or in the bowl mill welding inside them in the tremendous heat that mere mortals like myself found totally unbearable.
Kerry Lewallen
As with Jerry Mitchell, my wife came home one day and told me about this very nice person that she worked with as a Nurse in the Stillwater Medical Center. She described her as being a very honest and pleasant person to work with. She also told me that her husband worked at the Power Plant. Her name was Vicki Lewallen, Kerry’s wife.
Through the years, there were many opportunities where we received Hardhat stickers. Most of them were safety related. Each year we would receive a safety sticker, if we hadn’t had an accident. It would indicate how many years in a row it has been that we have been accident free. I received my last safety sticker the last day I worked at the Power Plant during my going away party.
I worked 20 years without an accident
I didn’t place this on a hardhat either. Well. I was walking out the door leaving my hardhat behind (so to speak). I don’t remember how long the Plant Manager Eldon Waugh had worked for the electric company, (about 40 years) but just a couple of months before he retired, while driving back to the plant from Oklahoma City, he took an exit off of I-35 behind a semi-truck.
The truck stopped on the ramp realizing that he had taken the wrong exit and proceeded to back up. He ran into the company truck that Eldon was driving causing an accident. This was enough to ruin Eldon’s perfect safety record just months before he retired. The thought was that Eldon should not have pulled up so close to the truck, or have kept the truck in line with the driver’s side mirror so that he knew he was there.
Throughout the years that I worked at the plant we would have different Safety programs or initiatives that would help to drive our safe behavior. Since back injuries were a major concerned, we would watch films about lifting properly. Since we worked with heavy equipment we would watch videos about people being injured while working with dozers, and other big tractors.
One video that we watched was called: “Shake Hands With Danger”. You can watch it here on YouTube:
This is a classic Safety film shown at the Power Plant periodically. I always thought we should have been provided with popcorn when we watched these. Harry in this film reminds me of a cross between Ken Conrad and Darrell Low. The “Old timer” reminds me of Mike Lafoe. I could go on.
Darrel Low is the tall man in the far back left with the white shirt between two shifty looking characters
When our new plant manager Ron Kilman arrived after Eldon Waugh, he had us watch a film where there was a near fatal race car accident. When they looked more closely at the accident, it turned out that there were many things that had to happen wrong that led up to the accident.
When an accident occurs on the race track, a Yellow Flag is raised, and everyone gets in line and takes it slow around the track until the accident is cleared. In the movie, the thought was that it would have been helpful if the yellow flag had come out each time someone was about to do something wrong “Before” the accident happened.
The foremen at the plant were given yellow flags to put on their desks as a reminder to see yellow flags whenever you see something that has the potential to be dangerous. We were even given yellow flag stickers to put on our hardhat. — By now, you probably know what I did with mine. Yep. I have it right here. I keep it by my bedside as a reminder:
See the Yellow Flag Before the Accident Happens
At one point during the years at the plant, we created a Safety Task Force. When Bill Gibson was the head of the Task Force, he used his Safety imagination to come up with some customized Hardhat Safety Stickers that people at our plant would appreciate. One of the more patriotic Hardhat Safety Stickers looked like this:
A Patriotic Customized Safety Sticker from the Safety Task Force
I didn’t receive one of the stickers that he came up with that I really liked because I was away at the time on an overhaul when they were being handed out. Many years later, when I mentioned it to the guys at the plant in an e-mail, I was given a stack of them by Randy Dailey the next time I visited the plant.
Randy Dailey, known as Mr. Safety to Real Power Plant Men
Randy Dailey the Plant Machinist that was known as “Mister Safety” himself. Thanks to Randy Dailey I am able to show you a hardhat safety sticker that was created based on a particular phrase that was going around the plant at the time:
The phrase was: ‘Cause I Love You Man!
That really says it all doesn’t it. The real truth about Power Plant Men. They really do care about each other. The close bond between the Power Plant Men is what kept us safe. In the “Shake Hands with Danger” at one point, it mentions that each person should “Watch out for the other guy.”
That is how our plant remained as safe as it did throughout the years that I was there. When I received the Hardhat Safety Sticker for working 20 years without an accident, it wasn’t because I was always being safe in every job I was doing, because that wasn’t always true. It was because there were enough Power Plant Men and Women looking out for me that decreased my odds of being injured by decreasing the number of times that I would end up doing something stupid and getting myself hurt or killed.
So, not only do I thank all the True Power Plant Men and Women that I worked with throughout those years, but so does my wife and my two children. One little mistake at the wrong time. One extra time of Shaking Hands with Danger, and I might not have come home one day from work. It was more than luck that kept me safe. I thank each and everyone of the Power Plant People that I worked with throughout my career for watching out for the other guy.
NOTE: After posting this last year, Ron Kilman, the plant manager at our plant from 1988 to 1994 sent me a picture of his Hard hat. I thought I would post it here so you can see it:
Ron Kilman’s Hard Hat
Ron said he stacked his Yearly safety stickers on top of each other as you can see. 24 years of working safely.
Power Plant Imps and Accident Apes
Orignally posted: July 26, 2014:
In order to promote Safety at the coal-fired Power Plant in North Central Oklahoma in 1988, we watched a video that introduced us to the four “Imps”. These were little creatures that lurked around the power power plant waiting to cause accidents. The video demonstrated how these four imps had lead a racing car to have an accident which put the driver in hospital. The Imps were called: Impatience, Improvisation, Impulsiveness and Impunity.
The video also went on to say that “Knowing is not enough”. You have to “Act”. The four imps try to keep you from acting when you know that there is a safe way to do something. A Yellow Flag was used in the video when the crash occurred during the race, and the video went on to emphasize that if we could only see the Yellow Flag “Before the accident happens”, then we could take steps to prevent it. In order to do that, you first have to eradicate the four imps. We were given Hard Hat stickers to remind us to look for accidents before they happened:
See the Yellow Flag Before the Accident Happens
Before I tell you about the Apes, let me just briefly go over these four imps and how they interfere with a safe work environment….
Impatience may be obvious. Getting in a hurry causes us to take short cuts and not think things through. This Imp works with all the other imps to lead us to engage in unsafe behavior.
Improvisation is happens when you don’t have the right tools handy or the proper safety equipment isn’t easily accessible. It may also happen when the right parts aren’t right there when you need them. So, instead of taking the time to go get the right tools for the job, or the right part to fix an issue (with the help of Impatience), we Improvise. Leading to taking unnecessary risk.
Impulsiveness comes around when when we act without thinking. We react immediately to a situation without thinking about it. Maybe because we think that we are so experienced that our instincts serve us better than our brains. Again, Impatience is right there urging us on to act Impulsively.
I think one of the Monthly Safety Slogans we turned in when we were trying to win the yearly Safety Slogan pizza (see “When Power Plant Competition Turns Terribly Safe“) was “Acting Impulsive can leave you pulse-less”.
Impunity is a stealthy imp (unless you are young… then it is a way of life). This is the believe that you are impervious to being hurt. You think you are either very lucky (which I know “I am”), or you are so experienced at your job that you will not be hurt even when doing things you know are unsafe.
We had a safety campaign at the plant to “Look for the Yellow Flag” and “Beware of the Imps”. I thought it was a good reminder to be safe, especially since most of us had been working at the plant for a number of years and needed to be reminded that we were not impervious to the four imps. This was an honest attempt to keep us from becoming complacent with our own safety.
Four years later, however, the accident rate at our plant had reached a nine year high and having the big mouth that I was born with, I had to say something about it. So, I wrote a letter to our plant manager voicing my concerns.
In the letter I suggested that we should brainwash our employees to work safely. I will discuss how to do this in a later post. I suggested that brainwashing our employees to work safely would be best because when someone is brainwashed they are not allowed “by the fact that they are brainwashed” to think “outside the box”. In other words, someone that is brainwashed to work safely is not able to function “unsafely”.
I had studied brainwashing techniques when I was in college after I had attended a meeting with my roommate one day and within an hour I had been brainwashed by the Southwest Book Publishing Company to think that the only thing I could possibly do next summer was sell books door-to-door. I really believed that not only was selling books door-to-door my only option, but that there was no way I could do anything else.
After my mom had slapped me around (not literally) until I snapped out of it, I became fascinated by how easily it was to become brainwashed. So I decided to study it in order to prevent that from happening again. I even changed my major to Psychology, because of that experience.
I learned that there are five main techniques used to brainwash someone. Most of these are the same techniques used by good salesmen to sell you products you wouldn’t normally want to buy. Those that would be best used to brainwash an employee to be safe are: Repetition, Role-playing, Cognitive Dissonance and Commitment.
The Fifth brainwashing tool is “Fatigue”. But in order to do that, you would have to put the person in a closet and beat them with a rubber hose any time they think about doing something unsafe. Even though this sounds exciting, the only place in the plant that would suffice was the janitor closet in the main switchgear, and then you could only use it on one Power Plant Man at a time.
Like I said, I’ll explain how to brainwash employees to work safely in a later post. I will expand a little on “Cognitive Dissonance” since I mentioned it and it isn’t as common known as the rest of the tools. Cognitive Dissonance occurs when you mind detects that there is something not exactly right with the logic of something so, a person changes their belief to remove this “Dissonance” (or Discord in your brain).
A person with very good argument skills is sometimes known as an “Apologist”. That is someone that can make a good clear argument for something by building on one argument after the other until the other person can clearly see and believe what the Apologist is trying to convince them. You see this a lot with religious groups.
In fact, when I went away to college, and just before I had been brainwashed by the Southwest Book Publishing Company, my mother had told me “Don’t let yourself be brainwashed by some religious cult.” I said “Sure Mom.” — Being on the lookout for this, I never suspected that when my roommate asked me if I wanted to go along with him to listen to someone talk about summer jobs for next summer, I was going to be so easily brainwashed by a book publisher.
Anyway, back to Cognitive Dissonance…. When you are trying to Brainwash someone to believe something they do not already believe, you do this through a series of carefully crafted statements in order, that the other person needs to agree to before you go to the next one.
Each statement introduces a small cognitive dissonance, or a “challenge” to the person’s reasoning that they have to reconcile in their mind. They are not given much time to do this, and through the use of repetition and role-playing, a person is more likely to accept that small change in their belief in order to avoid the dissonance they are experiencing.
By the time the person reaches the end, if they have agreed to each of the statements then it comes time for the “Commitment”. They sign something, or they go through some initiation, or something that seals their “fate”. Then they believe that they have no other choice but to go down that path.
Here’s an example:
After I had learned about these techniques in college, I thought it would be neat to see them in action, so I made an appointment with an Insurance Salesman. Who better? I went to his office and told him that I was thinking of buying some life insurance. So, he began his “sales pitch”.
Throughout the conversation, I was watching how he was using leading statements that I was agreeing to one at a time. “Yeah… makes sense to me” I would say… When he was finished I was surprised by the way he pulled out a sheet of paper and said, “Sign here.”
Not having actually been brainwashed by the person, since I was too busy thinking about his techniques, I was amazed by how sure he was that I was all ready to sign up for life insurance right there on the spot. — I told him I would think about it and left. I even remember his name… Chuck Farquar. That was too good of a name to forget.
Anyway, time for the Power Plant Apes:
In 1993, I wrote another letter to our plant manager (I liked writing letters… or Memos… I guess you could call them). In this letter I mentioned that I thought the program that introduced us to the four Imps was pretty good, and that we needed something like that again because not only were the four Imps still lurking about, but so were five Apes! I had found that there were five Apes running around the plant wreaking havoc.
I explained that the Five Apes were: Apathy, Apprehension, Apishness, Aplomb and Apostasy. I had noticed these five Apes popping up around the plant helping the four imps cause accidents.
Apathy is “Not Caring”. Not only Not Caring for our own safety, but not caring for the safety of others. This could be seen when people didn’t clean up their work area when they were done. A lack of pride in their Safety attitude.
Apprehension occurred when someone was to afraid to speak up when they saw safety issues. Either because they thought others might not agree with them, or because they had spoken up in the past and had their hand slapped for making a fuss. Either way, I could see unsafe conditions that were left unchecked because people didn’t want to mention them.
Apishness is when someone “Apes” another person’s behavior. They imitate them. One person sees another person working unsafely and instead of pointing it out to them, they see that they are getting away with it, so, they decide to do their work in the same unsafe manner. — This is sort of like Cognitive Dissonance working toward brainwashing someone to work unsafe.
Aplomb is having self-confidence. Though this sounds like a good trait to have, when you are working around dangerous equipment all the time, self-confidence is a killer. When I was teaching my son to drive a car, I told him that as soon as he feels comfortable driving a car, then he should know, that’s when he has become the most unsafe. He doesn’t have the experience to automatically react in a safe way, yet, he believes that he knows what he is doing so he lets his guard down.
Apostasy is the belief in a “heresy”. When dealing with Safety, it is the belief that being Safe is not important. The thought that fate is not even in my hands. — I hear this when someone says, “You only live once.” Doris Day used to say this when she sang the song: “Que Sera Sera” — What will be will be…
In case you can’t play a You Tube video from that link on your old outdated computer… here is the link: “Doris Day singing Que Sera Sera“.
I could see that some people at the plant had reached the point of discouragement to where they believed that all the talk about safety had gotten us no where. People still had accidents at the same rate as before… When we tried to improve safety it never seemed to work. So they just gave up on the process.
With all these Imps and Apes running around the plant is was a wonder we were ever able to get any work done! There is more to come on this topic…
Comments from the original post
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What happened to “Stop, Look and Listen”? Oh yeah…that’s for railroad crossings.
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I’m glad you chucked Chuck. I love Doris Day. I like that word Aplomb, it’s what I aim for. Those are some powerful imps. 😉
Power Plant Imps and Accident Apes
In order to promote Safety at the coal-fired Power Plant in North Central Oklahoma in 1988, we watched a video that introduced us to the four “Imps”. These were little creatures that lurked around the power power plant waiting to cause accidents. The video demonstrated how these four imps had lead a racing car to have an accident which put the driver in hospital. The Imps were called: Impatience, Improvisation, Impulsiveness and Impunity.
The video also went on to say that “Knowing is not enough”. You have to “Act”. The four imps try to keep you from acting when you know that there is a safe way to do something. A Yellow Flag was used in the video when the crash occurred during the race, and the video went on to emphasize that if we could only see the Yellow Flag “Before the accident happens”, then we could take steps to prevent it. In order to do that, you first have to eradicate the four imps. We were given Hard Hat stickers to remind us to look for accidents before they happened:
See the Yellow Flag Before the Accident Happens
Before I tell you about the Apes, let me just briefly go over these four imps and how they interfere with a safe work environment….
Impatience may be obvious. Getting in a hurry causes us to take short cuts and not think things through. This Imp works with all the other imps to lead us to engage in unsafe behavior.
Improvisation is happens when you don’t have the right tools handy or the proper safety equipment isn’t easily accessible. It may also happen when the right parts aren’t right there when you need them. So, instead of taking the time to go get the right tools for the job, or the right part to fix an issue (with the help of Impatience), we Improvise. Leading to taking unnecessary risk.
Impulsiveness comes around when when we act without thinking. We react immediately to a situation without thinking about it. Maybe because we think that we are so experienced that our instincts serve us better than our brains. Again, Impatience is right there urging us on to act Impulsively.
I think one of the Monthly Safety Slogans we turned in when we were trying to win the yearly Safety Slogan pizza (see “When Power Plant Competition Turns Terribly Safe“) was “Acting Impulsive can leave you pulse-less”.
Impunity is a stealthy imp (unless you are young… then it is a way of life). This is the believe that you are impervious to being hurt. You think you are either very lucky (which I know “I am”), or you are so experienced at your job that you will not be hurt even when doing things you know are unsafe.
We had a safety campaign at the plant to “Look for the Yellow Flag” and “Beware of the Imps”. I thought it was a good reminder to be safe, especially since most of us had been working at the plant for a number of years and needed to be reminded that we were not impervious to the four imps. This was an honest attempt to keep us from becoming complacent with our own safety.
Four years later, however, the accident rate at our plant had reached a nine year high and having the big mouth that I was born with, I had to say something about it. So, I wrote a letter to our plant manager voicing my concerns.
In the letter I suggested that we should brainwash our employees to work safely. I will discuss how to do this in a later post. I suggested that brainwashing our employees to work safely would be best because when someone is brainwashed they are not allowed “by the fact that they are brainwashed” to think “outside the box”. In other words, someone that is brainwashed to work safely is not able to function “unsafely”.
I had studied brainwashing techniques when I was in college after I had attended a meeting with my roommate one day and within an hour I had been brainwashed by the Southwest Book Publishing Company to think that the only thing I could possibly do next summer was sell books door-to-door. I really believed that not only was selling books door-to-door my only option, but that there was no way I could do anything else.
After my mom had slapped me around (not literally) until I snapped out of it, I became fascinated by how easily it was to become brainwashed. So I decided to study it in order to prevent that from happening again. I even changed my major to Psychology, because of that experience.
I learned that there are five main techniques used to brainwash someone. Most of these are the same techniques used by good salesmen to sell you products you wouldn’t normally want to buy. Those that would be best used to brainwash an employee to be safe are: Repetition, Role-playing, Cognitive Dissonance and Commitment.
The Fifth brainwashing tool is “Fatigue”. But in order to do that, you would have to put the person in a closet and beat them with a rubber hose any time they think about doing something unsafe. Even though this sounds exciting, the only place in the plant that would suffice was the janitor closet in the main switchgear, and then you could only use it on one Power Plant Man at a time.
Like I said, I’ll explain how to brainwash employees to work safely in a later post. I will expand a little on “Cognitive Dissonance” since I mentioned it and it isn’t as common known as the rest of the tools. Cognitive Dissonance occurs when you mind detects that there is something not exactly right with the logic of something so, a person changes their belief to remove this “Dissonance” (or Discord in your brain).
A person with very good argument skills is sometimes known as an “Apologist”. That is someone that can make a good clear argument for something by building on one argument after the other until the other person can clearly see and believe what the Apologist is trying to convince them. You see this a lot with religious groups.
In fact, when I went away to college, and just before I had been brainwashed by the Southwest Book Publishing Company, my mother had told me “Don’t let yourself be brainwashed by some religious cult.” I said “Sure Mom.” — Being on the lookout for this, I never suspected that when my roommate asked me if I wanted to go along with him to listen to someone talk about summer jobs for next summer, I was going to be so easily brainwashed by a book publisher.
Anyway, back to Cognitive Dissonance…. When you are trying to Brainwash someone to believe something they do not already believe, you do this through a series of carefully crafted statements in order, that the other person needs to agree to before you go to the next one.
Each statement introduces a small cognitive dissonance, or a “challenge” to the person’s reasoning that they have to reconcile in their mind. They are not given much time to do this, and through the use of repetition and role-playing, a person is more likely to accept that small change in their belief in order to avoid the dissonance they are experiencing.
By the time the person reaches the end, if they have agreed to each of the statements then it comes time for the “Commitment”. They sign something, or they go through some initiation, or something that seals their “fate”. Then they believe that they have no other choice but to go down that path.
Here’s an example:
After I had learned about these techniques in college, I thought it would be neat to see them in action, so I made an appointment with an Insurance Salesman. Who better? I went to his office and told him that I was thinking of buying some life insurance. So, he began his “sales pitch”.
Throughout the conversation, I was watching how he was using leading statements that I was agreeing to one at a time. “Yeah… makes sense to me” I would say… When he was finished I was surprised by the way he pulled out a sheet of paper and said, “Sign here.”
Not having actually been brainwashed by the person, since I was too busy thinking about his techniques, I was amazed by how sure he was that I was all ready to sign up for life insurance right there on the spot. — I told him I would think about it and left. I even remember his name… Chuck Farquar. That was too good of a name to forget.
Anyway, time for the Power Plant Apes:
In 1993, I wrote another letter to our plant manager (I liked writing letters… or Memos… I guess you could call them). In this letter I mentioned that I thought the program that introduced us to the four Imps was pretty good, and that we needed something like that again because not only were the four Imps still lurking about, but so were five Apes! I had found that there were five Apes running around the plant wreaking havoc.
I explained that the Five Apes were: Apathy, Apprehension, Apishness, Aplomb and Apostasy. I had noticed these five Apes popping up around the plant helping the four imps cause accidents.
Apathy is “Not Caring”. Not only Not Caring for our own safety, but not caring for the safety of others. This could be seen when people didn’t clean up their work area when they were done. A lack of pride in their Safety attitude.
Apprehension occurred when someone was to afraid to speak up when they saw safety issues. Either because they thought others might not agree with them, or because they had spoken up in the past and had their hand slapped for making a fuss. Either way, I could see unsafe conditions that were left unchecked because people didn’t want to mention them.
Apishness is when someone “Apes” another person’s behavior. They imitate them. One person sees another person working unsafely and instead of pointing it out to them, they see that they are getting away with it, so, they decide to do their work in the same unsafe manner. — This is sort of like Cognitive Dissonance working toward brainwashing someone to work unsafe.
Aplomb is having self-confidence. Though this sounds like a good trait to have, when you are working around dangerous equipment all the time, self-confidence is a killer. When I was teaching my son to drive a car, I told him that as soon as he feels comfortable driving a car, then he should know, that’s when he has become the most unsafe. He doesn’t have the experience to automatically react in a safe way, yet, he believes that he knows what he is doing so he lets his guard down.
Apostasy is the belief in a “heresy”. When dealing with Safety, it is the belief that being Safe is not important. The thought that fate is not even in my hands. — I hear this when someone says, “You only live once.” Doris Day used to say this when she sang the song: “Que Sera Sera” — What will be will be…
In case you can’t play a You Tube video from that link on your old outdated computer… here is the link: “Doris Day singing Que Sera Sera“.
I could see that some people at the plant had reached the point of discouragement to where they believed that all the talk about safety had gotten us no where. People still had accidents at the same rate as before… When we tried to improve safety it never seemed to work. So they just gave up on the process.
With all these Imps and Apes running around the plant is was a wonder we were ever able to get any work done! There is more to come on this topic…
Power Plant Men 
I hadn’t thought of the “4 Imps” in years! I’m impressed (again) that you still remember them. Good story!
Then there was BBS – Then there is IIF and hiring of Safety Professionals to prosecute and punish anyone that gets ticketed its a double edged sword those that have personality conflicts with others and who being marginal at their job play the safety card over and over , hence costing a lot of time and money on needless wild goose chases. Cell Phones are a distraction in the plant I agree, however, there productivity improvement outweighs the negative side of them. A person with a cell phone can report someone in danger or alert everyone to problems when we lost the plant our only means of communication was cell phones to the outside world and they acted both as first line and backup during the crisis inside the plant as well. A friend told me once when we start fearing and focusing on that fear is when it will happen I remember making us all write letters to our wives and sad to say about a year later OGE Power Supply lost a fine man, with all the programs and focus we lost that man- with all the engineers in the ivory tower we could not learn that if a gasket continuously leaks at different times that either we have a warped surface due to improper warmup methods or we have a faulty gasket and that we never tighten those on a high pressure vessel under operating conditions we blamed the gasket but the gasket was known many times over but yet we failed to find a solution until the unthinkable happened and accountability all the people in charge and so forth still have their jobs they knew they had problems with it thats why knowing is not enough!
Thats why you cannot take people without experience in the trenches and put them in jobs that they have not learned up through the ranks you cannot capture and replace an individual with anyone from any old bar! I still think the Managing Director all the way down through the Operating /Maintenance Superintendents should of been held accountable feeling bad and sorry does not bring that fine man back! In operations we are drilled over and over and over about it how our mistakes cost lives and arms and legs etc and we will have error free switching Man is not perfect and never will be his nature will never let him be! and with all the education in the world we still have not learned this! They knew the drum head for the access door and or the gasket was bad and especially if you have had an acid clean on a boiler you have to watch everything closely
anyway all accidents are preventable so the old partridges says but yet man in his nature is imperfect so it is a contradiction just by the nature of it. Engineers have to be held to account for failed designs and or products and or procedures that they implement
Engineering is a science of redundancy and preventing failure but yet we have colossal failures I think all Engineers need to be an operator for 3 years in residency before they can begin their craft might help some