Tag Archives: Jim Arnold

Power Plant Downsizing Disaster and the Left Behinds

Favorites Post #80

Originally posted December 27, 2014

The Power Plant Men and Women knew that a major downsizing was going to occur throughout the company on Friday, July 29, 1994.  The upper management had already experienced the preliminary stages of this particular downsizing since it started at the top.  Over a four month period that started with an early retirement, it worked its way down the ranks until the actual Power Plant Men at the plant in North Central Oklahoma were going to be downsized on that one day.

The people that had taken the early retirement (which was available for anyone 50 years and older) had already left a couple of months earlier.  Since the downsizing was being decided from the top down, we soon learned that our Plant Manager Ron Kilman would no longer be a Plant Manager.  He was too young to take the early retirement.  I believe he was 47 at the time.

The person taking Ron’s place was Bill Green, a guy that was old enough to take the early retirement, but decided to stay.  Bill was 53 years old at the time.  Perhaps he knew in advance that he had a secure position before the deadline to choose the early retirement.

The final week when the downsizing was going to take place, several things were happening that made the entire week seem surreal (this is a word that means — sort of weird and unnatural).  I was spending the week in the old Brown and Root building because we were busy training everyone at the plant about Confined Space Safety and the OSHA regulations that we had to follow.

We had to have all the OSHA training completed by August 1 in order to avoid the fines that OSHA had given us back in April (See the post:  “Power Plant Men Summoned by Department of Labor“).  We had formed a confined space rescue team and taken the required Confined Space training (see the post “Finding and Defining Power Plant Confined Spaces“).  We were using the old training room in the old Brown and Root Building because we wanted it to be away from the plant area where the foremen wouldn’t be bothered while they were taking their class.

The first day of training, Ben Brandt the assistant plant manager was in the the class.  He was going to be a plant manager at another plant, I think it was the plant in Seminole county.

Seminole Power Plant at night outside of Konawa Oklahoma. This picture was found at: http://www.redbubble.com/people/harrietrn/works/1425122-seminole-power-plant

Seminole Power Plant at night outside of Konawa Oklahoma. This picture was found at: http://www.redbubble.com/people/harrietrn/works/1425122-seminole-power-plant

I could tell that Ben was not interested in being in the training, and given all that was going down that week, I could see why.  We would say something in the class about how you had to fill out your confined space permit and turn it in to the Control Room, and Ben would shake his head in disagreement as if he didn’t think that was ever going to happen….  Well, times were changing in more ways than one that week.

Tuesday afternoon was when things really began to get weird….  We knew that Friday would be the last day for a bunch of Power Plant Men, but we didn’t yet know who.  During the previous downsizing in 1987 and 1988, we at least knew who was going to leave months before they actually had to leave.  Now we were down to just a few days and we still didn’t know who had a job come August 1 (next Monday).

On Tuesday afternoon, one at a time, someone would be paged on the Gaitronics Gray Phone (the plant PA system) by one of the four foremen that had survived.

Gray Phone Speaker

Gray Phone Speaker

We were cutting the number of first line foremen in Maintenance from 13 down to 4 and getting completely rid of two levels of management.  So, that we would no longer have an A foremen and a Supervisor over each group.  So, we wouldn’t have a position like an Electric Supervisor or a Mechanical Maintenance Supervisor.

Our new foremen were Andy Tubbs,

Andy Tubbs - True Power Plant Electrician

Andy Tubbs – True Power Plant Electrician

Alan Kramer,

Alan Kramer

Alan Kramer

Charles Patten

Charles Patton

Charles Patton

and Mark Fielder.

Mark Fielder

Mark Fielder (actually, Mike Vogle was the foreman.  Mark Fielder changed roles with him some time after the Re-org)

All great guys!

So, when one of them would page someone on the Gray Phone, we knew that they were going to be asked to meet them upstairs in the main office somewhere.  Then they were told that they had a position on that person’s team.

So, picture this scenario.  About 160 of the original 218 employees were waiting to learn their fate that week (the rest had retired).  It was late Tuesday afternoon when Alan Hetherington told us that they had already begun calling operators to the office to tell them they had jobs.  They were not calling anyone to tell them that they didn’t have a job.  So, when you heard someone’s name being called, then you knew they were safe (well…. safe is a relative term).

On Wednesday just before lunch, I was called to the office by Alan Kramer.  He told me he was going to be my new foreman.  I hadn’t really worried about it up to that point, because, well, I just figured that I was pretty well irreplaceable since there really wasn’t anyone else that would go climbing around inside the precipitators during overhauls, so they would want to keep me around for that reason alone.

With that said, it was at least a little less stressful to actually have been told that I did have a position.  After all, I had caused so much trouble the previous few years (see 50% of the posts I have written to find out how), enough for some people to hold grudges against me.  So, I did have this small doubt in the back of my head that worried about that.

Alan Kramer explained to me that we would no longer have teams for each area of expertise.  We wouldn’t have teams of electricians or Instrument and Controls, or Testing, etc.  We would be cross-functional teams.  We would learn more about that next Monday.

When I returned to the Brown and Root building, the rest of the confined space team asked me if I had a job.  I told them I did.  At this point, all work at the plant seemed to have ceased.  Everyone was waiting around to receive a call on the Gray Phone.

At first, we thought this was going to be like the first downsizing where each person was called to the office and told if they had a job or they didn’t have a job.  By Wednesday afternoon, it became apparent that things weren’t working out that way.  The only people being called to the office were people that were being told they did have a job.  No one was being told if they didn’t.

Either this was a cruel joke being played on the Power Plant Men and Women, or the management hadn’t really thought about the consequences of doing this.  It became apparent right away to everyone including those that had been told they had a position that this was a terrible way to notify people about their future.  What about those that hadn’t been called to the front office?  What were they supposed to think?

About half of the Power Plant Men had received the call, when it seemed that the calls had just stopped some time on Thursday morning.  We had finished our last training session in the Brown and Root building and we were just meeting as a team to discuss our next steps in creating Confined Space rescue plans.  We were not making much progress, as everyone was just sitting around in a mild state of shock staring into space.

Alan Hetherington had not been called, so he figured that he wouldn’t have a job after Friday.  We discussed other people that were being left out.  No one on Gerald Ferguson’s team at the coal yard had been called (which included Alan).  We later heard that Gerald Ferguson, all distraught that his team had been wiped out was in disbelief that they had let his entire team go.  He blamed it on the fact that his team had refused to participate in the Quality Process since it was deemed “voluntary”.

By Thursday afternoon, the stress became so bad for some that they had gone to Jim Arnold and asked him point blank if they had a job after Friday and he refused to say anything to them.  Preston Jenkins became so stressed out that he had to go home early because he was too sick with stress.

We knew that Bill Green was the new plant manager.

Bill Green

Bill Green

Jim Arnold was the new Supervisor of Operations  and Jasper Christensen was the Supervisor of Maintenance.  It seemed to us as if the downsizing was being orchestrated by Jim Arnold, as he was the one going all over the plant on Thursday and Friday coordinating things.

When we came into the office on Friday morning, all the radios had been taken from the electric shop office.  I was asked to go up to the logic room and shutdown the Gray phone system.  It became clear that Jim Arnold didn’t want anyone listening to what was going on throughout the day.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

It was normal having Highway Patrol at the plant, because they were the regular plant guards at the front gate, but today there were a lot of them, and they were in uniform.  They were escorting people off of the plant grounds one at a time.  We were told that we were not supposed to interact with people being escorted off of the plant grounds.  We weren’t supposed to approach them to even say goodbye.

It took the entire day to escort people out of the plant this way.  It was very dehumanizing that great Power Plant Men who we had all worked alongside for years were suddenly being treated as if they were criminals and were being escorted off of the plant grounds by armed Highway Patrolmen.

It was just as devastating for those that were left behind.  This was a clear indication that those people treating our friends this way were going to be our new supervisors (not our immediate foremen) and that they had a warped sense of superiority.  They may have justified their actions in their minds in order to sleep at night, but the reality was that at least one person involved in this extraction of humanity was relishing in his new found power.

No one had been more left behind than the plant manager, Ron Kilman who was too young to accept the retirement package.

Ron Kilman

Ron Kilman

He knew he didn’t have a future with the company for the past couple of months as this entire saga had been unfolding at the plant.  During the early retirement party for those that were leaving before the slaughter took place, Ron (an avid airplane pilot) had worn a shirt that said, “Will Fly for Food”, which he revealed by opening his outer shirt while introducing some of the retirees.  This had brought an applause that was reminiscent of the first day he had arrived some seven years earlier when he told a joke during his first meeting with the plant.

There were those at the plant that had reason to dislike Ron for specific decisions that he had made during his tenure at the plant.  One that comes to mind (that I haven’t already written about) is when Ray Eberle’s house was on fire and he left the plant to go fight the fire and make sure his family was safe.  Ron docked his pay for the time he was not on the plant grounds since he wasn’t a member of the voluntary fire department.  Ron has admitted since that time that there were certain decisions he made while he was Plant Manager that he would have changed if he could.

I felt as if I understood Ron, and knew that he was a good person that wanted to do the right thing.  I also knew there were times when a Plant Manager had to make unpopular decisions.  I also knew from my own experience that Ron, like everyone else was just as much human as the rest of us, and would occasionally make a decision he would later regret.  The times when Ron tried docking my pay after working long overtime hours, I just worked around it by taking vacation to keep my overtime and figured that he was playing the role of Plant Manager and following the rules the way he saw fit.

Some time shortly after lunch, Ron came into the electric shop office and sat down.  This was the first time in those seven years that he had come just for a visit and it was on his last day working for the company.  Ron just didn’t know what to do.

He explained that no one had told him anything.  No one had officially told him to leave.  No one had escorted him off of the plant grounds.  He wasn’t sure how he was supposed to make his exit.  Was he just supposed to go to his car and drive out the gate and never return?  No one told him anything.

The way Ron Kilman was treated Friday, July 29, 1994, was a clear representation of the type of people that were left in charge next Monday morning on August 1.  The entire plant knew this in their heart.  As much grief that was felt by the people being escorted out of the gate after years of loyal service to their company, those that were left behind felt every bit of that grief.

This was the darkest day in the history of the Power plant in North Central Oklahoma.  The Power Plant Men left behind by this experience were negatively effected for years after that day.  There was a bitterness and sorrow that took a long time to recover in their hearts.

The worst part of the event was that it was so unnecessary.  We understood that we had to downsize.  We had accepted that some of us would be leaving.  Each person at our plant had a level of decency that would accept the fact that when the time came for them to leave, they would hug their friends, say goodbye and with the help of each other, the rest would help them carry their stuff to their car and say goodbye.

We were all robbed of this opportunity.  Everyone, even those left behind, were suddenly treated as if we were criminals.  We had a “Black Friday” at the plant before, on February 15, 1985 (see the post “Power Plant Snitch“).  This time the impact was ten times worse.

All I can say to those who made the decision to handle the layoff this way is:  “Shame on you!  What would your Mother think if she knew what you did?”

Comment from original post

  1. Ron Kilman 

    I was given a chance to stay with OG&E. Dave Nunez called me at 10:30 one Wednesday night. He said I could have a job in Corporate Headquarters. I asked what the job description was. He said he “didn’t know”. I asked what the salary was. He said he “didn’t know”. I asked about the transition from my current salary to the new salary. He said he “didn’t know”. I asked how long I had to decided about this new job. He said “Before you hang up.” I have NEVER regretted not being a part of that new OG&E gang!

Hitting the Power Plant HR Cardboard Ceiling

Favorites Post #61

Originally posted September 5, 2015

I spent 12 weeks in Oklahoma City in 1996 working in an office building while the Power Plant Men came to the rescue and caused a culture shock for some who had never experienced a group of Power Plant Men so closely packed in an office cubicle before.  The effect can almost be the same as if you have too many radioactive particles compressed together causing a chain reaction ending in a tremendous explosion.  Having survived this experience I became intrigued with the idea of working in an office on a computer instead of carrying a tool bucket up 25 flights of stairs to fix the boiler elevator.

Our team had been in Oklahoma City when we were converting the Electric Company in Oklahoma to a new financial and planning system known as SAP.  See the post:  “Corporate Executive Kent Norris Meets Power Plant Men“.  One other person from out plant was in Oklahoma City for the entire 9 months it took to roll out SAP.  That was Linda Dallas, our HR Supervisor at the Power Plant in North Central Oklahoma.

SAP Logo

SAP Logo

Linda Dallas was on the core SAP team which was a coveted spot for one not so obvious reason.  The few people that were on the core team were learning how to implement SAP in a fairly large public electric company.  The consulting company Ernst and Young were teaching them how to build SAP screens and configure the application as well as how to run a large project.  —  Do you see where I’m going?

I went out and bought a book on programming SAP myself just in case I had a chance to play around with it when we were in Oklahoma City. I read the book, but unfortunately the opportunity to mess with SAP never came up (or did it?).

A programming book like this

A programming book like this

Mark Romano, the engineer that was coordinating our efforts during the project tried to have me assigned to the testing team for SAP, but the SAP guys said they didn’t need anyone else…. For more about Mark Romano, read this post:  “Power Plant Marine Battles with God and Wins“.  Consequently, when Mark told me that the testing team positions were just as coveted as the core team and they didn’t want an outsider coming in and showing them up, I understood.

In case you haven’t figured it out yet…. SAP was an up and coming terrific software package that took practically your entire company’s computer activities and put them in one all encompassing application.  People experienced in SAP were far and few between, so anyone looking for people with SAP experience were finding the pickin’s rather slim (as in Slim Pickens).  Because of this, most of the people involved in the core SAP implementation could basically write their ticket when it came to finding a job with a company trying to implement SAP in 1996-97.

I thanked Mark for putting in a good word for me with the testing team.  I also told him that the first time I actually am able to use SAP, I will break it within 10 minutes just so the testing team can see how it’s done.  —  I had a lot of experience with “Negative testing” as it is called in IT.  That is when you do what you can to try to break the application.

I like the word “consequently” today, so I’m going to use it again…. Consequently, when Linda Dallas came back to our plant to show us all how to use SAP after we went live, here is what happened….

We went to the small conference room where I had setup about 15 computers all hooked up to the company’s Intranet.  The team from Oklahoma City had actually brought the computers.  I had just run all the network cables to the room so they could train people 15 at a time.  The trainers wanted to “lock down” the computers so that they only had SAP on them and not other things like “Solitaire” that might distract the Power Plant Trainees.

Here is what happened when I showed up for my class….  Linda Dallas was teaching it along with one other guy from Corporate Headquarters…. I’ll call him “Jack”… for various reasons, but mainly because I can’t remember his name…  Jack told us that the computers we were using were stripped down so that it didn’t have games like Minesweeper and Solitaire on them, (as did all the regular Windows NT computers).

The first thing I did when he told us that was to browse over to the electric shop computer through the network and copy the minesweeper and the solitaire games from the computer in the electric shop to my training computer…..  See how rotten I used to be (yeah… used to be…  Huh?  What’s that?)…  Then I opened Solitaire and started playing it while they explained how to go into SAP and start doing our jobs.

They showed us the Inventory section.  That had all the parts in the company in it.  That was the part of the application I had helped implement in our small way.

When they showed us the inventory section, I realized right away how I could break SAP, so I proceeded to open 10 different screens of the SAP client, and began some crazy wildcard searches on each one of them.  The application came to a grinding halt. (for any developers reading this… let’s call it… “SQL Injection”).

Linda, who was trying to show us how to go from screen-to-screen suddenly was staring at a screen that was going no where.  She tried to explain that they were still having some performance issues with the application….

I just stared at my own computer screen trying to figure out if I had a red ten to put on the black jack….  when a red-faced Jack came around the tables and saw me playing Solitaire.  I just smiled up at him and he had a confused look on his face as we waited for the screen on the projector to begin working again.

My screen at the time

My screen at the time

I knew of course what had happened and after about 5 minutes of everyone’s screen being locked up, the application finally began working again and the training continued.  — I was happy.  I had completed my testing that the testing team didn’t think they needed.  Of course, I did it to honor Mark Romano’s failed attempt to have me moved to the SAP testing team.

Mark Romano

Mark Romano

A couple of years later when I was working with Ray Eberle on a Saturday (as we were working 4 – 10s, and rotated onto a Saturday once every 4 weeks), I showed him how I could lock up SAP for the entire company any time I wanted.  Since few people were working on Saturday, I figured I could show him how it was done without causing a raucous.  It took about 35 seconds and SAP would be down for as long as I wanted.  There was a way to prevent this… but…. If the testers never test it, they would never tell the developers to fix it (I’m sure they have fixed it by now… that was 18 years ago).

Ray Eberle

Ray Eberle

Anyway, the story about implementing SAP isn’t really what this post is about.  It is just the preamble that explains why in the spring of 1997, Linda Dallas left as the Supervisor of HR at our plant.  She found another job in Dallas (So, Linda Dallas moved to Dallas — how fitting) with some of the other core SAP team members implementing SAP.

When the job opening for Linda Dallas’s job came out at our plant, I figured that since I met the minimum qualification, I might as well apply for it.  Why not.  It would mean putting away my tool bucket and working on the computer a lot more, which was something I was interested in since my experience a few months earlier when I was working at Corporate Headquarters.

I knew right away that no one would really take my job application seriously.  I had all the computer related skills.  I had a degree in Psychology, and a Masters in Religious Education from Loyola with a focus on adult education.  That wasn’t really the point.  I had never been a clerk.

The natural progression of things meant that the only “real” possible pool of applicants were the women clerks in the front office.  Specifically Louise Kalicki.  Her desk was closest to Linda Dallas’s office, so, in a sense, she was “next-in-line”.

Even though I knew that the plant manager Bill Green and Jim Arnold the Maintenance Supervisor would never want me on the “staff”, I went ahead and applied for the job anyway.  I figured, it was worth the experience to apply and go through the interview process even though I wouldn’t be taken seriously.

Bill Green

Bill Green

I think Louise and I were the only two to apply for the job.  Maybe Linda Shiever did as well, as she had the most seniority at the plant.  Linda was actually the first person hired at the plant when it was first built.  Louise had been filling in for Linda Dallas for the past year while Linda Dallas had been in Oklahoma City working on SAP, so she was really a “shoe-in” for the job.

When I went up to the interview, the first thing I had to do was take a timed typing test to see if I could type 35 words a minute (I could type 70).  I had dressed up for the interview so that when I walked into the plant manager’s office, Bill Green and Jim Arnold had a little “Hee Haw” about seeing me without coal dust and fly ash coming out of my nose and ears.  I told them that “I can get cleaned up when I needed to” (notice that I used the word “get” and ended my sentence with a preposition… just so they didn’t think I was too stuck up.  See the post:  “Power Plant Men Learned Themselves Proper English“).

No one was surprised when Louise Kalicki was promoted to HR Supervisor.  She was probably the best choice when you think about it.  She had a better relationship with Bill Green and Jim Arnold than I did and a good part of the job was working with those two rascals (oh… did I actually call them rascals?  Bless their hearts).

This was right around the time that I had made my decision to go back to school to work toward a degree in Computer Science.  Working with computers was really my passion.

I have an interesting way of making decisions about what I’m going to do with my life.  I let certain events help make the decisions, instead of just jumping right in.  I had decided (knowing that it was pretty much a safe bet) that if I didn’t get the job as the HR Supervisor, then I would go down to Oklahoma State University just a few miles from my house and enroll in the Arts and Science College and work on a degree in Computer Science.

I made a lot of decisions that way.  I figured that if I was meant to do something, then it would work out that way.  If not, then, fine, I would go a different route.

Ok.  One more side story about working with Ray Eberle and SAP (See the post:  “Tales of Power Plant Prowess by Ray Eberle“)…  This happened some time around the year 2000.

SAP had this icon of a drip of water dropping and causing a ripple of waves….

SAP water drops

SAP water drops

When the application was thinking, this picture was in the upper right hand corner and it was animated, so that the water rippled out as the water dripped.  That way you could tell the difference between the application being stuck and just thinking.

This wasn’t just an animated GIF as we might have today.  It was actually a series of bitmap pictures that were all strung together into one file.  Once I figured this out, I used Paint to modify the picture.  I created three new versions….  The first one had a small ship with sails sailing across the rippling water.  The second one had a yellow fish that would leap out of the water over and over.

It was the third picture that was my masterpiece.  I reversed the flow, so that instead of the water rippling out, it came in as if it was a whirlpool sucking things down.  Then I added a small picture of our HR Supervisor’s face being sucked down into the whirlpool.

HR Supervisor sucked down a whirlpool

HR Supervisor sucked down a whirlpool

Then I created a small application that allowed people to change their water rippling animated picture to any of the four (with the regular picture being the fourth option) that they wanted quickly and easily.  I know the women in the front office liked the one with the HR supervisor being sucked down the whirlpool the best.  I won’t mention who they were, but by the following two pictures, you may be able to guess….

Linda Shiever

Linda Shiever

Darlene Mitchell another dear friend

Darlene Mitchell

I would think that Bill Green would have liked the sailing ship the best since he liked to sail…. though… for some reason, I never made it around to install my “SAP add-on” on his computer (or Louise Kalicki’s for that matter, since she was the HR Supervisor).  Most of the Power Plant Men probably would like the fish jumping out of the water, since they liked fishing.  — I know… I know… I was being rotten… but it was fun.

Ok.  End of the Side Story and end of the post.

Power Plant Quest for the Internet

Favorites Post #31

Originally posted May 2, 2015

The electric company in Oklahoma decided late 1995 that it was about time that the employees in the company learned about the Internet.  The company recognized that the vast amount of information on the Internet was very useful and encouraged everyone to start using it.  A request form was available to request access to various features the Internet provided and with your Foreman’s approval, all you had to do was take a short course in Internet Etiquette and you were in (well almost).  The problem with this effort was that no one bothered to teach Plant Management about the Internet, so the “Quest for the Internet” was about to begin.

As the leading computer geek at the coal-fired power plant in North Central Oklahoma I had been accessing the Internet for years.  I had used CompuServe and Telnet to log into the Internet before Internet Browsers and World  Wide Web (WWW) were available.

A screenshot of the CompuServe Program I was using.

A screenshot of the CompuServe Program I was using.

I thought it was a great idea for everyone to use the Internet, so when Alan Kramer gave us the form it didn’t take long before I filled it out.  Sounds pretty simple….. but unfortunately, after a short misstep on my part, a six month battle was about to begin.

Alan Kramer

My Foreman Alan Kramer

The form was simple enough, you just needed to check the boxes for which part of the Internet you needed to access, and after your foreman signed it, you mailed it to Corporate Headquarters, where you would be scheduled to attend a two hour course on how to properly use the Internet in a business setting.  The form was written in a curious way that sort of indicated to me that not a lot of thought had been put into it.  It was either that, or the person that created the form didn’t understand the Internet very well.  Here’s why:

The different parts of the Internet that you could check that you wanted to access were these:  WWW,  e-mail, Telnet, NewsGroups, FTP.  The World Wide Web (WWW) had yet to become popular.  The number of Web sites on the Internet was still less than 250,000.  Compare that to today where there is almost 1 billion websites (now in 2020, there are over 2 billion).

Well, e-mail…. you know what that is (though at the time. This was something new).  Telnet was the usual way I had accessed the Internet for years.  I would log in through the Oklahoma State University computer using Telnet, and from there I had access to almost all of the University computers in the country as well as a lot of the Government computers.  You could actually print out pages and pages of all the computers on the Internet at the time using a simple seek command.

For those of you who don’t know… Before MySpace and Facebook, NewsGroups were used to communicate to people who had similar interests.  They were sort of small blog sites. — I’m not mentioning Bulletin Boards which were independently run sites you dialed up.

On a side note:

I was a member of a number of work related NewsGroups.  One NewsGroup that I was active in was for Precipitators.  There were about 50 people from all over the world in this group and we all were obsessed with working on precipitators.  As it turned out, two of us lived in Stillwater Oklahoma.  The other guy worked for a company called Nomadics that made bomb sniffing detectors called Fido.  They had a tiny precipitator that collected the particles.  We were on the opposite sides of the spectrum.  We had a 70 foot tall, 200 foot wide and 100 foot long precipitator, where his precipitator was tiny.  I thought a few times about applying for a job with them since they were only 4 miles from my house, but, since I wasn’t an engineer I didn’t think I had a chance of being hired.  Besides, what is better than working at a Power plant?

The Nomatics office in Stillwater

The Nomatics office in Stillwater

End of Side Note.

FTP, the last item on the list stands for File Transport Protocol.  This is how you downloaded or uploaded files after you have used Telnet to connect to a site.  It would be hard to let someone have Telnet and not let them have FTP or Newsgroups, so that is why it didn’t look like the person who created the form really knew what they were asking.

I’m sorry I’m boring you with all this, but I’m explaining them for a reason.  You see… I’m getting to the part where I made my “misstep”.  Maybe it was meant to happen this way, because in the end, everything worked out better than it probably would have if I had just been a little more patient…. Here’s what I did…

After checking each of the boxes, next to WWW, Telnet, NewsGroup, e-mail and FTP, I went to the foremen’s office to have Alan Kramer sign the form so that I could mail it off to Corporate Headquarters.  When I arrived, Alan was gone.  He had left early that day for some reason, so I walked into Jasper Christensen’s office, our Supervisor of Maintenance and asked him to sign it.  Big mistake.

Jasper Christensen

Jasper Christensen

I wrote a post recently about Jasper’s lack of computer knowledge and how I had goaded him for making a dumb computer decision, (see the post “Power Plant Trouble With Angels“).  When I handed him the form, he glanced at it, and I could see the blank look on his face indicating that he didn’t understand the different terms such as Telnet, FTP and e-mail or WWW.  He might have thought he knew what NewsGroups were, but most likely that would have been incorrect.

So, instead of signing the paper, he said, he would review it and get back to me.  Well…. that was unexpected.  The company was encouraging us to use the Internet, so I figured it was pretty much a slam dunk.  From past experience I knew that Jasper was reluctant to approve anything that he didn’t fully understand, which makes some things difficult.

During the “We’ve Got the Power” Program (See the Post:  “Power Plant ‘We’ve Got the Power’ Program“) I tried to elicit an approval from Jasper about a simple example of Thermodynamics that I thought was cut and dry, especially since Jasper was the Engineering Supervisor at the time.  Even though I had a sound argument about how heat dissipates in the Air Preheater, he would never say that he would agree.  Only that he understood what I was saying.  So, when Jasper said that he would “get back to me on this” I knew what that meant.  He was going to try to find out what these different things were.

Two weeks later (note… not the next day… Two Weeks!), Alan Kramer told me that Jasper had decided not to approve my request for Internet access.  Somewhat peeved, I went into Jasper’s office and asked him why he wouldn’t approve my request.  He responded with, “Give me reasons in writing why you need each of these items on this form.”  — Oh.  I figured that out right away.  He had tried to find out what these things meant, but (without the Internet), it was hard to find the answers.  So, he was asking me to tell him what these were.

So, I went back to the Electric Shop office and I wrote a full page paper outlining what each item was (WWW, Telnet, NewsGroups, FTP and e-mail).  I also explained why I was requesting access to each of these.  For Telnet and FTP, one of the reasons I used was that I would Telnet into the OSHA computer and download MSDS’s (Material Safety Data Sheets) for chemicals we had at our plant.  The operators had asked me a number of times if I could give them a copy of an MSDS for chemicals.  It is a government requirement to keep an MSDS for every chemical on the plant site, and I could easily download them from the OSHA.gov computer.

When I gave my explanation to Jasper, he said he would study it and get back to me later.  Two weeks later (note… um… oh.  you get the point.  There is something about 2 weeks when it comes to Jasper’s decision-making), Jasper called me to his office and said that during a staff meeting they had discussed my request for Internet access and they had decided that I didn’t need access to the Internet to do my job.

The staff had also decided that the only thing on the list that anyone at the plant needed was e-mail and only Jim Arnold (The Supervisor of Operations) and Summer Goebel (The head engineer) needed e-mail.  No one else at the plant needed anything else.  — You can see why I used phrases like “Another Brilliant Idea” when describing some of Jasper’s Management decisions.  Only two people at the plant needed e-mail… .  Sounds funny today, huh?

A few months later, in March 1996, I was sent to Oklahoma City to learn how to install the SAP client on desktop computers.  The way I was chosen was  that someone downtown called each of the Power Plants and other offices and asked the receptionist who the computer geek was at the plant.  Denise Anson, our receptionist gave them my name.  We were supposed to change our entire financial, inventory, maintenance, and billing system over to SAP at the end of the year from our mainframe computer system.  SAP is called an ERP system or Enterprise Resource Planning system.  It combines almost all the computer activities in a company into one package where everything is accessible (by one hacker) in one application.

SAP Logo

SAP Logo

I will go into the implementation of SAP in more detail in later posts, but for now, I was just learning about installing the client application on the computers at our plant.  There were a number of steps to the installation, and a lot of times it would fail.  So, they gave us some troubleshooting tips and asked us to share any tips we came up with while we were doing this task.

When I returned to the plant, I went about installing SAP on each of the computers.  I think we had 22 computers all together.  Anyway, during this time, I was thinking that after 3 months, I would resubmit my request for the Internet, since after all, now everyone had e-mail since we had installed a computer network at the plant with Novell’s Netware in anticipation of going to SAP.  It was obvious that we were progressing into the computer age with or without the plant staff.

So, I filled out another request form, and even before asking I wrote up another page of reasons why I could use each of the items on the form.  One new reason was that the Thomas Register was now online.  This was a large set of books that had information about every supplier and vendor in the United States (and beyond).  It was used to find phone number, addresses and other fun stuff about vendors.  A set of books could cost $5,000.00 each and you had to buy them every couple of years to keep them current.

Thomas Register books -- This ia Flickr Photo from Dan Paluska: https://www.flickr.com/photos/sixmilliondollardan/3535595281

Thomas Register books — This is a Flickr Photo from Dan Paluska: https://www.flickr.com/photos/sixmilliondollardan/3535595281

I didn’t even need to waste my time writing out my reasons.  When I gave the form to Alan, he signed it immediately and handed it back to me.  I thanked him and mailed it off.  A couple of weeks later I received a note through intra-company mail that I was signed up for an Internet class in Oklahoma City.  Since I had been in trouble before with going to classes in Oklahoma City, I made sure I didn’t charge any driving time expenses to go to the class (see the post “Printing Impossible Power Plant Fast News Post“).

The lady who was teaching the class knew who I was, because she had worked with me before on computer issues at the plant.  It was a simple course on computer etiquette, how the Internet worked and things we should and should not do on the Internet.  At the end of the course, we were told that someone would come by our desk and install the Internet on our computers.  — Well, our plant was 75 miles away and I knew that it was rare to have someone from the Computer Department come out to our plant, so I didn’t expect anything soon.

It was now the summer of 1996.  I was driving down to the river pumps to clean motor filters with Charles Foster when Denise Anson called me on my radio and said that a guy from the SAP team was calling me.  I asked her to patch the call to my Walkie Talkie, and she did. — new note:  patching a phone call to a walkie talkie was our version of the Internet at that point.

A Motorola Walkie Talkie like this

A Motorola Walkie Talkie like this

It was the guy from Corporate Headquarters leading the effort to install all the client applications on the computers.  He said they were going to have another meeting because everyone was having so much trouble with the installation.  I told him that I had already successfully installed the client on all of the computers at the plant except for one, and that was because it was an old junky one that needed to be re-imaged.

The guy was surprised that we were already finished and said that our site was the first site in the company to complete the installation.  Then he excitedly said, “If there is ANYTHING I can do for you, just let me know!”  I glanced over at Charles who was driving the truck and could hear our conversation over the radio, and smiled.

Charles Foster

Charles Foster smiling back

I said,  “There’s one thing.  You see.  Our plant is out here in the middle of nowhere.  I have completed the Internet training course, but we are so far away that no one ever comes around that would install the Internet on my computer, so if you could send me the files, I’ll install it myself.”  He replied, “Sure Thing Buddy!  I’ll share a folder where you can go pick up the files.”

After installing the files, I realized that it was just an Internet Explorer browser.  We were using Windows 3.2 at this time.  After opening the browser and playing around with it for a while, I realized that there wasn’t any control around my username.  That is, anyone could come into our office and log on our computer and use the browser.  Then we found out that you didn’t even have to log on first (with Windows 3.2, you still booted up in DOS).  The Internet was wide open.  There were no real controls around the use of the Internet.  The only control was just the lack of a browser on the computer!

Internet Explorer 1.0

Internet Explorer 1.0 (Google image)

So, here is what I did next.  I went to every computer at the plant (except the staff’s computers) and installed the Internet Explorer browser on them.  At each computer, I gave the Power Plant Men the same course I had taken downtown.  I told them what they should do and what they shouldn’t.  I showed them how the browser worked, and how to setup shortcuts, and other things.  Before long every Power Plant Man and Woman at the plant was cruising the Internet except the staff…. After all… they had decided that all they needed was e-mail and only for Summer Goebel and Jim Arnold.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

A few weeks (probably 2 weeks, since this IS Jasper) after I had taught all the Power Plant Men at the plant how to use the Internet, Jasper Christensen’s voice came over the radio…. “Kevin!  I want to see you in my office right away!”.  Okay.  The gig was up.  I recognized that tone of voice from Jasper.  The showdown was about to begin.  I was about to be chewed out for making the Internet available to everyone.  Maybe even fired.  I didn’t know how upset he was going to be when he found out.

As I walked from the Electric Shop to the far corner of the Maintenance Shop to Jasper’s office, I articulated in my mind what I would say.  I had decided that the best defense was to explain that all I did was install the Internet browser on the computers.  I didn’t have access to actually grant anyone access to the Internet.  If everyone has access to the Internet, it isn’t because I gave them access.  — This was true.

I took a deep breath just before entering Jasper’s office.  I went in his office with the most straight face I could muster.  “Here it comes,” I thought….  the six month battle for the Internet is coming to a head.  Jasper said, “I want to ask you a question about the Internet.”  Trying not to choke on my words and looking as if I was interested by cocking my head a little, I replied, “Yeah?  What is it?”  I was conscious of my thumb hanging in my right front pocket.  I thought it gave me that down home innocent rustic look.

Then Jasper picked up a magazine sitting on his desk and said,  “There is this article in this engineering magazine, and it has this website that you can visit.  How would I go to that site?”  — Oh my Gosh!!!!  I wanted to laugh out loud with joy!  I wasn’t about to be chewed out at all.  He just wanted the computer geek to show him how to use the Internet browser that had been recently installed on his computer!

Jasper obviously hadn’t taken the Internet course, otherwise he would know where the address bar is at the top……  So, I said, “Let me show you.”  I walked over to his computer and walked him through each step of the process.  When we were done, he turned to look at me and smiled.  He said, “Thank you.”  I said, “Anytime.  Just let me know if you have any other questions.”  I turned and walked out of the office.

As I walked back to the Electric Shop Office, I met Charles Foster who wanted to know how it went, as he had heard Jasper call me on the radio.  I told him that the battle for the Internet was now over.  Jasper has now become a “user”.  Life was good.

Power Plant Music To My Ears

I’m sure just about everyone does this. When they look at someone, they occasionally hear music. Some sort of song that is inspired by the person. For instance when I look at my mom, I suddenly begin to hear Beethoven’s 5th Symphony (sorry about the advertisements. Nothing I can do about that).

For those with older browsers that are not able to view video links, I will include the link below the video: Beethoven’s 5th Symphony.

A few years ago when I was working for Dell, after I had given a thumb drive loaded with the songs I liked to listen to, to a friend of mine, Nina Richburg, when she left our team, she came up to me later and said she had never heard such an eclectic selection of music before. I told her I knew what she meant. I had included classical, rock and roll, electronic, movie soundtracks, country, easy listening, and just about every other genre in the book.

I didn’t explain to her how I can come to the point where I listened to so many different types of music. The answer of course is that I had worked at a Coal-fired Power Plant in North Central Oklahoma for 20 years and I had learned to listen to the music that played in my head while working alongside some of the most diverse set of humans that comprised the Power Plant Men and Women at the plant.

I think it began while I was a janitor working with Pat Braden. When I would work with him, I hear a certain song in my head. So, I began to associate that song with Pat. I’m sure many at the plant heard the same song playing in their heads while interacting with Pat. He was such a nice guy:

The direct link is: Sesame Street Theme Song.

I guess you can call it Power Plant Theme Songs, since the songs that usually played in my head represented the type of person. This wasn’t always the case. For instance, when I looked at the electric Foreman and my close friend, Charles Foster, I would usually hear this song:

The direct link is: GhostBusters.

I would hear this song, because when the movie came out, and the song would be playing on the radio, Charles’ son Tim Foster thought the song was saying, “Who ya gonna call? Charles Foster!” So, I can’t hear this song without thinking of Charles Foster.

Charles Foster

Charles Foster

I have told stories about Gene Day (formally known as Victor Eugene Day — I didn’t misspell “formally), and how it was always fun to play jokes on him. The main reason is because Gene Day was always so easy going. When you look at Gene, the obvious song that pops in my mind is this:

The direct link is: Feelin’ Groovy.

Aren’t they cute? If you took Garfunkel (the tall singer) and shrank him down to the size of Simon, then you would have Gene Day. It was worth the trip to the control room just to encounter Gene Day, so that the rest of your day, you could go around the Power Plant, performing your feats of magic while you were “Feelin’ Groovy!” just for looking at Gene Day. That’s the effect he would have on passerby’s.

Gene Day is the one standing on the right with the Orange shirt.

Gene Day is the one standing on the right with the Orange shirt.

My bucket buddy Diana Brien had her own theme song. This song would come to mind not because the song itself reminded me of her, but because she remarked one day when the song was playing on the radio that she really liked it. So, from that point, this was Dee’s song:

The direct link is: Desperado.

My Bucket Buddy Diana Brien

My Bucket Buddy Diana Brien

I had some songs in my head when I looked at other Power Plant men because it actually sounded like they were singing the song themselves. This was the case with Bill Bennett, our A Foreman. He had a gruff Cigarette voice so I could easily hear Bill Bennett singing this song. Actually, ZZ Top was probably inspired to write this song by Bill Bennett:

Direct link to: La Grange.

Bill Cosby trying to look like Bill Bennett

Bill Cosby trying to look like Bill Bennett

The Extreme Power Plant character of some Power Plant Men that I was inclined to “Hero Worship” because of their tremendous talent led me to hear music of a more epic nature. This was true for both Earl Frazier and Andy Tubbs. Earl Frazier was a welder of such talent and when combined with his loyal country nature, even though his occupation was different than this song… This is what usually came to mind when I would look at Earl Frazier:

Direct link: Wichita Lineman.

Earl Frazier

Earl Frazier

Andy Tubbs had the same sort of “epic-ness” that Earl had. He was “Country” like Earl also. At the same time, Andy was one of the most intelligent Power Plant Man that graced the Tripper Gallery by his presence. That is probably why this song would come to mind when I would look at Andy:

Direct Link: Good Bad and the Ugly.

Andy Tubbs - True Power Plant Electrician

Andy Tubbs – True Power Plant Electrician

Notice the resemblance to Andy’s picture and the song. You could hear the Good Bad and the Ugly Song start up every time Andy would leave the foreman’s office and step out into the shop.

I have covered the “Power Plant Genius of Larry Riley” in a previous post. He was another “Epic Hero” of mine. There was not a lot that Larry couldn’t do. His epic-ness was more like a knight from the time of King Arthur. I think that’s why I would hear the song that I heard when I would look at Larry. The movie Excalibur included the perfect song for a knight riding out to meet the enemy just as Larry would step out of the Labor Crew building each morning when I worked for him as a laborer. I would hear the following epic song go through my mind (try singing along with this song):

Direct link: O Fortuna.

Flashbacks of Latin Class!

Larry Riley 20 years after I first met him. He has a much newer hardhat in this picture

Larry Riley in all of his epic-ness!

If you look at Larry’s picture while listening to O Fortuna, you can actually picture him dressed in armor riding on a backhoe just as if it was a War Horse, heading off into battle!

There were other epic characters at the plant that would inspire similar songs. Toby O’Brien, as a Power Plant Engineer, though, not “epic” in the Power Plant Man sort of way, still inspired music when in his presence. I think it was his calm demeanor even when faced with those who may disagree with him (to put it mildly), and it was his deliberate resolve to focus on tasks at hand that left me with this music running through my mind when in his presence:

Direct Link: Moonlight Sonata.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer and Good Friend – Toby O’Brien

The music fits, doesn’t it?

Scott Hubbard, my partner in crime (not literally…. it felt like a crime sometimes having so much fun and getting paid for it at the same time), was always such a hard worker. Like most industrious Power Plant Men, Scott was always running around (not literally again…) with a smile on his face working away on one project or other. That’s probably why this song was always going through my head when we were working together. It always seemed like everything was going like clockwork:

Direct link: Miss Marple Theme Song.

Scott Hubbard

Scott Hubbard

When I would go to the tool room to get parts, if Bud Schoonover was working there, I could usually hear his song even before I arrived. I don’t know if it was some kind of psychic ability I had, or it was because I would observe the faces of others as they were leaving the tool room, that would queue me in that Bud was on Tool Room duty. Either way, when this song would start up in my head, I knew that Bud Schoonover was near:

Direct Link: Baby Elephant Walk.

It wasn’t because Bud reminded me of an elephant that this song would come to mind. I think it had more to do with Bud’s carefree attitude about things. This song just seemed to come to mind while I would wait at the tool room gate while Bud would search for the parts I had requested. He was big like Paul Bunyan, but he had the expression of Aunt Esther from Sanford and Son, as I have often mentioned. It was the squint and the jutting jaw when he spoke…

Aunt Esther from Sanford and Son

Aunt Esther from Sanford and Son

Here is Bud:

Bud-Schoonover

Bud Schoonover

Johnny Keys was another True Power Plant Man that had his own theme song. This one came to mind just about the first time I met Johnny. I could tell right away where he would rather be. This song actually came up with a lot of different Power Plant Men, including Ben Davis and Don Burnett. Don and Johnny were working together as machinists when I first met them the summer of 1979. Ben Davis was good friends with both Don and Johnny, so this song would come to mind whenever I encountered any of these three Power Plant Men:

Direct link: Daniel Boone.

Johnny Keys

Johnny Keys

There are some Power Plant Men that sort of reminded me of a bear. Ronnie Banks was that way, and so was Dave McClure. Ronnie reminded me of a bear because he walked like one. Dave reminded me of a bear because he was a big scruffy Power Plant Man. He was gentle like Gentle Ben in the TV show Gentle Ben. I didn’t hear the theme song for Gentle Ben when I worked around these two. Instead I heard this song because this song captured their personality much better:

Direct Link: Bare Necessities.

Dave McClure

Dave McClure

Ron Kilman, the Plant manager (yeah. I have a song for him too). But I wanted to say that Ron Kilman had his own clerk (secretary) that sort of acted like a receptionist when you entered his office. Her name is Jean Kohler. She was the same age as my mother. Unlike hearing Beethoven’s 5th Symphony as I do with my mom, when I would have the opportunity to talk with Jean Kohler, she was such a lady that the following song would immediately come to my mind:

Direct Link: Lady.

I don’t have a picture of Jean Kohler, so you will just have to picture a very nice prim and proper lady with a perfectly sweet smile.

Ron Kilman’s theme song was The William’ Tell Overture. I guess because of the pace that he usually had to work. I listen to this song often because it helps me work. The song is longer than most people are used to hearing, so, I’ll just send you a link to the part that most people are familiar:

Direct Link: Lone Ranger.

Ron Kilman

Ron Kilman

In the Power Plant there were a few “sour apples”. In my posts I generally like to focus on the True Power Plant Men and their accomplishments. Occasionally when the topic is right, I may mention those of a less savory character…. Without saying much more than that, whenever I would encounter Jim Arnold, who was the Supervisor over the engineers, and later the head of Operations and later, the head of Maintenance, several songs would come to mind. The theme of the songs were songs like this one:

Direct Link: You’re So Vain.

I searched everywhere for a picture of Jim Arnold and this was the only one I could find:

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

What more can I say? I will leave it at that. Now you can see why someone would think that I listen to an eclectic selection of music. Because I worked with such a diverse bunch of Power Plant Men and Women!

Crossfunctional Power Plant Dysfunction

The coal-fired Power Plant in North Central Oklahoma had gone from 360 employees in 1987 down to 124 employees on August 1, 1994 after the second downsizing.  Monday morning when we arrived at work, the maintenance department met in the main break room to be told how we were going to survive the loss of 100 employees.  With only 7 electricians left, I kept trying to add up on my fingers how we could possibly keep up with all the work we had to do.

Jasper Christensen stood up and after saying that he understood how we must feel about our present situation, he told us that we will have to each work harder.  I shook my head in disbelief (inside my head only… I didn’t really shake my head, as it was frozen with the same blank stare everyone else was wearing).  I knew we weren’t going to be working harder.  — What does that really mean anyway.  I thought he should have said, “We will each have to work “smarter” because we can’t really work “harder”.  Jasper was a nice person, but he never really was much for words so I gave him a pass on this one.  After all, he never really took a course in motivational speaking.

Jasper Christensen

Jasper Christensen

Interestingly, the three people in charge at the plant, Jasper, Jim Arnold and Bill Green were all 53 years old, and only within 4 months in age from each other.  They all belonged to the “old school way of doing things” (see the post:  “From Pioneers to Power Plant Managers“).  As Jasper continued in his speech I noticed that gone was any talk of working together to achieve our goals.  I immediately felt that we had just rolled back our management to a time before our first downsizing in 1987 when the Evil Plant Manager used to rule the plant with an iron fist.

I felt this way because we were being told how we were going to change everything we do without giving any of our own input.  For instance, we would no longer have a Quality Action Team.  That was disbanded immediately.  We would no longer hold Quality Team meetings (we were also told that the Quality process was not going away, though we couldn’t see how it was going to work).  The Safety Task Force did survive.

We were also told that we would no longer fill out any forms unless they are requested by someone.  It seems that we had over 1,300 forms that were being filled out at the plant and most of them were never being used for anything, so, unless someone requested a form, we wouldn’t just fill them out for the sake of filling them out.  This was actually a good idea.  I know we filled out forms in triplicate each week when we did transformer and substation inspections.  Most of those were never looked at, I’m sure.

It turned out later that we needed only about 400 of the 1300 forms our plant was churning out each month.

We were told we wouldn’t be doing Substation inspections.  That was not our responsibility.  It would be done by the Transmission and Distribution division instead.  I was beginning to see how management was trying to figure out how 7 electricians were going to “work harder”.  The answer at the moment was that we were going to do less.  The purpose of the Substation and Transformer checks each week was to look for problems while they were minor instead of waiting for a catastrophe to happen.

We were told that we were not going to “Gold Plate” our work.  We were going to just do what it took to complete the task without worrying about polishing it up to make it “perfect” (which is what real Power Plant Men do).  Instead we were going to “Farm Fix it”.  I’ll go more into this subject with a separate post.

We were then told that we would no longer have an Electric Shop and an Instrument and Controls shop.  We would from then on all meet in the Mechanical Maintenance shop.  We were not supposed to go to the Electric Shop or the Instrument and Controls shops for breaks because we were all going to be cross-functional.  We are all Maintenance now.  No longer specialized (sort of).

We were going to have four Maintenance teams.  Each one will have mechanics, welders, machinists, electricians and Instrument and controls people.  Each member on each team would learn to do each other’s jobs to a degree.

An electrician will learn how to tack weld.  A mechanic will learn how to run conduit and pull wire.  An instrument and controls person will learn how to use the lathe.  We would each learn enough about each job in order to perform minor tasks in each area without having to call the expert in that skill.

When the meeting was over, we each met with our own foremen.  Alan Kramer was my new foreman.  He used to be a foreman in the Instrument and Controls shop.

Alan Kramer

Alan Kramer

It became apparent that even though Jasper had come across as if everything had already been decided and that this was the way it was going to be, things hadn’t really been ironed out yet.  Actually, this was just a first pass.  The main goal was for us to figure out how to get all the work done that needed to be done.  I was still an electrician and I was still responsible for working on electrical jobs.

One really good part of the new situation was that I was now on the same team as Charles Foster.  We had always been very good friends, but I hadn’t worked on the same team as Charles since my first year as an electrician in 1984, ten years earlier when he was my first foreman in the electric shop (See the post:  “New Home in the Power Plant Electric Shop“).  We were the two electricians on Alan Kramer’s team.

Charles Foster

Charles Foster

Besides the fact that everyone was very bitter over the despicable treatment of our fellow Power Plant Men that were laid off the previous Friday (see the post: “Power Plant Downsizing Disaster and the Left Behinds“), we knew that we had to figure out how to make this new arrangement work.  We knew our upper management was using the old tyrannical style of management, but we also knew that at this point, they needed every one of us.  They couldn’t go around firing us just because we spoke our mind (which was good for me, because, I was still in the process of learning how to keep my mouth shut when that was the most beneficial course of action).

As Dysfunctional as our upper management seemed to be at the moment, our new teams embraced the idea of our new Cross-Functional teams with some minor changes.  First, we still needed to see ourselves as electricians, instrument and controls, machinists, welders and mechanics.  We each had our own “certifications” and expertise that only a person with that trade could perform.

Charles and I would still go to the electric shop in the morning before work began, and during lunch and breaks.  Our electric equipment to perform our job was there, and we still needed to maintain a stock of electric supplies.  The same was true for the Instrument and Controls crew members.

Even today, after having been gone from the Power Plant for 13 1/2 years, the electric shop office phone still has my voice on the voice mail message.  I know, because a couple of years ago, when it was accidentally erased, Tim Foster (Charles Foster’s son), asked me to record a new message so they could put it back on the phone.  I considered that a great honor to be asked by True Power Plant Men to record their voice mail message on the electric shop phone.  The Phone number by the way is:  (405) 553-29??.  Oh.  I can’t remember the last two digits.  🙂

Once the kinks were worked out of the cross-functional team structure, it worked really well.  I just kept thinking…. Boy, if we only had a group of supportive upper management that put their plant first over their own personal power needs, this would be great.  The True Power Plant Men figured out how to work around them, so that in spite of the obstacles, within about 4 years, we had hit our stride.

Let me give you an example of how well the cross-functional teams worked compared to the old conventional way we used to work.  I will start by describing how we used to do things….  Let’s say that a pump breaks down at the coal yard…

Horizontal pump

Horizontal pump

— start here —

An operator creates the Maintenance Order (M.O.).  It is eventually assigned to a crew of mechanics.  (start the clock here).  When they have time, they go to the coal yard to look over the problem.  Yep.  The pump is not working.  They will have to take it back to the shop to fix it.

A Maintenance Order is created for the electricians to unwire the motor.  The electricians receive the maintenance order and prioritize it.  They finally assign it to a team to go work on it.  Say, in one week from the time they received the M.O.  The electrician goes to the control room to request a clearance on the pump.  The next day the electrician unwires the motor.  They complete the maintenance order at the end of the day and send it back up to the A Foreman.

The completed electric maintenance order is sent back to the mechanics letting them know that the motor for the pump has been unwired.  When they receive it, a couple of days later, they schedule some time that week to go work on the pump.  At that time, they bring the motor to the electric shop so that it can be worked on at the same time.

The motor and the pump is worked on some time during the next week.

A machinist is needed to re-sleeve a bearing housing on either the motor or the pump or both.  So, an M.O. is created for the machinist to work on creating a sleeve in an end bell of the motor or the pump.

Gary (Stick) McCain

Gary (Stick) McCain — Machinist Extraordinaire

The electricians inform the mechanics when the motor is ready.  When they are done with the pump, and they have put it back in place, they put the motor back.  Then they create an M.O. for the Machinist to line up the motor and the pump before the coupling is installed.

The Machinists prioritize their work and at some point, let’s say a couple of days, they make it up to the motor and work on aligning the pump and the motor.

During the re-installation, it is decided that a bracket that has worn out needs to be welded back.  So, an M.O. is created for the welders to replace the bracket before the motor can be rewired.

The welders prioritize their work, and in a week (or two) they finally have time to go weld the bracket.

George Clouse

George Clouse – Welding Wizard

They return their M.O. completed to the mechanics who then tell the electricians that they can re-wire the motor.

The electricians prioritize their work and when they have time to go re-wire the motor, they wire it up.  After wiring it, they go to the control room to have the operators help them bump test the motor to make sure it runs in the right direction.  An entire day goes by until the electrician receives a call saying that the operator is ready to bump test the motor.  The electrician and/or mechanic meets the operator at the pump to bump test the motor.  Once this test is performed, the mechanic re-couples the motor.

The electrician then removes his clearance on the pump and it is put back into service.  The M.O.s are completed.

—  End here.  The time it took to repair the pump and put it back in service would commonly take one month —

Now see what happens when you have a cross-functional team working on it….(and be amazed).

— Start here —

The maintenance team receives a ticket (M.O.) from the planner that a pump is broken at the coal yard.  A mechanic goes and looks at it and determines it needs to be repaired.  He calls his Electrician Teammate and tells him that the motor needs to be unwired in order to fix the pump.  The electrician goes to the control room and takes a clearance on the pump.

The electrician then goes to the switchgear and waits for the operator to place the clearance.  When that is completed, the electrician goes to the pump and unwires the motor.  While there, he helps the mechanic pull the motor and put it aside.  The electrician determines there if the motor needs to be worked on.  If possible, it is repaired in place, or the motor is brought to the electric shop at the same time as the pump.  It is determined that the pump needs to be worked on, so they work together to bring it to the shop where the mechanics work on the pump.  Any machinist work is done at that time.

When the pump is being put back in place, the bracket is found broken, so they call the welder on their team who comes up and welds it back on.  The machinist comes with the electrician and the mechanic to align the motor.  The operators are called to bump test the motor.  As soon as the test is over, the coupling is installed.  The clearance is removed and the pump is put back in place.

— End here.  The pump can now be repaired within one week instead of four weeks.  Often the pump can be repaired in days instead of weeks. —

The reason why the cross-functional teams worked so well is that we all had the same priority.  We all had the same job and we had all the skills on our team to do all the work.  This was a fantastic change from working in silos.

This was “Working Smarter”, not “Working Harder”.  Ever since that day when we first learned that we had to “Work Harder” I always cringe when I hear that phrase.  To me, “Working Harder” means, “Working Dumber”.  Today I am a big advocate of Cross-Functional Teams.  I have seen them work successfully.  There was only one catch which I will talk about later.  This worked beautifully, but keep in mind… We had cross-functional teams made of the best Power Plant Men on the planet!  So, I may have a lopsided view of how successful they really work in the general public.

Power Plant Quest for the Internet

The electric company in Oklahoma decided late 1995 that it was about time that the employees in the company learn about the Internet.  The company recognized that the vast amount of information on the Internet was very useful and encouraged everyone to start using it.  A request form was available to request access to various features the Internet provided and with your Foreman’s approval, all you had to do was take a short course in Internet Etiquette and you were in (well almost).  The problem with this effort was that no one bothered to teach Plant Management about the Internet, so the “Quest for the Internet” was about to begin.

As the leading computer geek at the coal-fired power plant in North Central Oklahoma I had been accessing the Internet for years.  I had used CompuServe and Telnet to log into the Internet before Internet Browsers and World  Wide Web (WWW) were available.

A screenshot of the CompuServe Program I was using.

A screenshot of the CompuServe Program I was using.

I thought it was a great idea for everyone to use the Internet, so when Alan Kramer gave us the form it didn’t take long before I filled it out.  Sounds pretty simple….. but unfortunately, after a short misstep on my part, a six month battle was about to begin.

Alan Kramer

My Foreman Alan Kramer

The form was simple enough, you just needed to check the boxes for which part of the Internet you needed to access, and after your foreman signed it, you mailed it to Corporate Headquarters, where you would be scheduled to attend a two hour course on how to properly use the Internet in a business setting.  The form was written in a curious way that sort of indicated to me that not a lot of thought had been put into it.  It was either that, or the person that created the form didn’t understand the Internet very well.  Here’s why:

The different parts of the Internet that you could check that you wanted to access were these:  WWW,  e-mail, Telnet, NewsGroups, FTP.  The World Wide Web (WWW) had yet to become popular.  The number of Web sites on the Internet was still less than 250,000.  Compare that to today where there is almost 1 billion websites.

Well, e-mail…. you know what that is.  Telnet was the usual way I had accessed the Internet for years.  I would log in through the Oklahoma State University computer using Telnet, and from there I had access to almost all of the University computers in the country as well as a lot of the Government computers.  You could actually print out pages and pages of all the computers on the Internet at the time using a simple seek command.

For those of you who don’t know… Before MySpace and Facebook, NewsGroups were used to communicate to people who had similar interests.  They were sort of small blog sites.

On a side note:

I was a member of a number of work related NewsGroups.  One NewsGroup that I was active in was for Precipitators.  There were about 50 people from all over the world in this group and we all were obsessed with working on precipitators.  As it turned out, two of us lived in Stillwater Oklahoma.  The other guy worked for a company called Nomadics that made bomb sniffing detectors called Fido.  They had a tiny precipitator that collected the particles.  We were on the opposite sides of the spectrum.  We had a 70 foot tall, 200 foot wide and 100 foot long precipitator, where his precipitator was tiny.  I thought a few times about applying for a job with them since they were only 4 miles from my house, but, since I wasn’t an engineer I didn’t think I had a chance of being hired.  Besides, what is better than working at a Power plant?

The Nomatics office in Stillwater

The Nomatics office in Stillwater

End of Side Note.

FTP, the last item on the list stands for File Transport Protocol.  This is how you downloaded or uploaded files after you have used Telnet to connect to a site.

I’m sorry I’m boring you with all this, but I’m explaining them for a reason.  You see… I’m getting to the part where I made my “misstep”.  Maybe it was meant to happen this way, because in the end, everything worked out better than it probably would have if I had just been a little more patient…. Here’s what I did…

After checking each of the boxes, next to WWW, Telnet, NewsGroup, e-mail and FTP, I went to the foremen’s office to have Alan Kramer sign the form so that I could mail it off to Corporate Headquarters.  When I arrived, Alan was gone.  He had left early that day for some reason, so I walked into Jasper Christensen’s office, our Supervisor of Maintenance and asked him to sign it.  Big mistake.

Jasper Christensen

Jasper Christensen

I wrote a post recently about Jasper’s lack of computer knowledge and how I had goaded him for making a dumb computer decision, (see the post “Power Plant Trouble With Angels“).  When I handed him the form, he glanced at it, and I could see the blank look on his face indicating that he didn’t understand the different terms such as Telnet, FTP and e-mail or WWW.  He might have thought he knew what NewsGroups were, but most likely that would have been incorrect.

So, instead of signing the paper, he said, he would review it and get back to me.  Well…. that was unexpected.  The company was encouraging us to use the Internet, so I figured it was pretty much a slam dunk.  From past experience I knew that Jasper was reluctant to approve anything that he didn’t fully understand, which makes some things difficult.

During the “We’ve Got the Power” Program (See the Post:  “Power Plant ‘We’ve Got the Power’ Program“) I tried to elicit an approval from Jasper about a simple example of Thermodynamics that I thought was cut and dry, especially since Jasper was the Engineering Supervisor at the time.  Even though I had a sound argument about how heat dissipates in the Air Preheater, he would never say that he would agree.  Only that he understood what I was saying.  So, when Jasper said that he would “get back to me on this” I knew what that meant.  He was going to try to find out what these different things were.

Two weeks later, Alan Kramer told me that Jasper had decided not to approve my request for Internet access.  Somewhat peeved, I went into Jasper’s office and asked him why he wouldn’t approve my request.  He responded with, “Give me reasons in writing why you need each of these items on this form.”  — Oh.  I figured that out right away.  He had tried to find out what these things meant, but (without the Internet), it was hard to find the answers.  So, he was asking me to tell him what these were.

So, I went back to the Electric Shop office and I wrote a full page paper outlining what each item was (WWW, Telnet, NewsGroups, FTP and e-mail).  I also explained why I was requesting access to each of these.  For Telnet and FTP, one of the reasons I used was that I would Telnet into the OSHA computer and download MSDS’s (Material Safety Data Sheets) for chemicals we had at our plant.  The operators had asked me a number of times if I could give them a copy of an MSDS for chemicals.  It is a requirement to keep an MSDS for every chemical on the plant site, and I could easily download them from the OSHA.gov computer.

When I gave my explanation to Jasper, he said he would study it and get back to me later.  Two weeks later, Jasper called me to his office and said that during a staff meeting they had discussed my request for Internet access and they had decided that I didn’t need access to the Internet to do my job.  They had also decided that the only thing on the list that anyone at the plant needed was e-mail and only Jim Arnold (The Supervisor of Operations) and Summer Goebel (The head engineer) needed e-mail.  No one else at the plant needed anything else.  — You can see why I used phrases like “Another Brilliant Idea” when describing some of Jasper’s Management decisions.  Only two people at the plant needed e-mail… .  Sounds funny today, huh?

A few months later, in March 1996, I was sent to Oklahoma City to learn how to install the SAP client on desktop computers.  The way I was chosen was  that someone downtown called each of the Power Plants and other offices and asked the receptionist who the computer geek was at the plant.  Denise Anson, our receptionist gave them my name.  We were supposed to change our entire financial, inventory, maintenance, and billing system over to SAP at the end of the year from our mainframe computer system.  SAP is called an ERP system or Enterprise Resource Planning system.  It combines almost all the computer activities in a company into one package where everything is accessible in one application.

SAP Logo

SAP Logo

I will go into the implementation of SAP in more detail in later posts, but for now, I was just learning about installing the client application on the computers at our plant.  There were a number of steps to the installation, and a lot of times it would fail.  So, they gave us some troubleshooting tips and asked us to share any tips we came up with while we were doing this task.

When I returned to the plant, I went about installing SAP on each of the computers.  I think we had 22 computers all together.  Anyway, during this time, I was thinking that after 3 months, I would resubmit my request for the Internet, since after all, now everyone had e-mail since we had installed a computer network at the plant with Novell’s Netware.  It was obvious that we were progressing into the computer age with or without the plant staff.

So, I filled out another request form, and even before asking I wrote up another page of reasons why I could use each of the items on the form.  One new reason was that the Thomas Register was now online.  This was a large set of books that had information about every supplier and vendor in the United States (and beyond).  It was used to find phone number, addresses and other fun stuff about vendors.  A set of books could cost $5,000.00 each and you had to buy them every couple of years to keep them current.

Thomas Register books -- This ia Flickr Photo from Dan Paluska: https://www.flickr.com/photos/sixmilliondollardan/3535595281

Thomas Register books — This ia Flickr Photo from Dan Paluska: https://www.flickr.com/photos/sixmilliondollardan/3535595281

I didn’t even need to waste my time writing out my reasons.  When I gave the form to Alan, he signed it immediately and handed it back to me.  I thanked him and mailed it off.  A couple of weeks later I received a note through intra-company mail that I was signed up for an Internet class in Oklahoma City.  Since I had been in trouble before with going to classes in Oklahoma City, I made sure I didn’t charge any driving time expenses to go to the class.

The lady who was teaching the class knew who I was, because she had worked with me before on computer issues at the plant.  It was a simple course on computer etiquette, how the Internet worked and things we should and should not do on the Internet.  At the end of the course, we were told that someone would come by our desk and install the Internet on our computers.  — Well, our plant was 75 miles away and I knew that it was rare to have someone from the Computer Department come out to our plant, so I didn’t expect anything soon.

It was now the summer of 1996.  I was driving down to the river pumps to clean motor filters with Charles Foster when Denise Anson called me on my radio and said that a guy from the SAP team was calling me.  I asked her to patch the call to my Walkie Talkie, and she did.

A Motorola Walkie Talkie like this

A Motorola Walkie Talkie like this

It was the guy from Corporate Headquarters leading the effort to install all the client applications on the computers.  He said they were going to have another meeting because everyone was having so much trouble with the installation.  I told him that I had already successfully installed the client on all of the computers at the plant except for one, and that was because it was an old junky one that needed to be re-imaged.

The guy was surprised that we were already finished and said that our site was the first site in the company to complete the installation.  Then he said, “If there is ANYTHING I can do for you, just let me know!”  I glanced over at Charles who was driving the truck and could hear our conversation over the radio, and smiled.

Charles Foster

Charles Foster smiling back

I said,  “There’s one thing.  You see.  Our plant is out here in the middle of no where.  I have completed the Internet training course, but we are so far away that no one ever comes around that would install the Internet on my computer, so if you could send me the files, I’ll install it myself.”  He replied, “Sure Thing Buddy!  I’ll share a folder where you can go pick up the files.”

After installing the files, I realized that it was just an Internet Explorer browser.  We were using Windows 3.2 at this time.  After opening the browser and playing around with it for a while, I realized that there wasn’t any control around my username.  That is, anyone could come into our office and log on our computer and use the browser.  Then we found out that you didn’t even have to log on first.  The Internet was wide open.  There were no real controls around the use of the Internet.  The only control was just the lack of a browser on the computer!

Internet Explorer 1.0

Internet Explorer 1.0 (Google image)

So, here is what I did next.  I went to every computer at the plant (except the staff’s computers) and installed the Internet Explorer browser on them.  At each computer, I gave the Power Plant Men the same course I had taken downtown.  I told them what they should do and what they shouldn’t.  I showed them how the browser worked, and how to setup shortcuts, and other things.  Before long every Power Plant Man and Woman at the plant was cruising the Internet except the staff…. After all… they had decided that all they needed was e-mail and only for Summer Goebel and Jim Arnold.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

A few weeks after I had taught all the Power Plant Men at the plant how to use the Internet, Jasper Christensen’s voice came over the radio…. “Kevin!  I want to see you in my office right away!”.  Okay.  The gig was up.  I recognized that tone of voice from Jasper.  The showdown was about to begin.  I was about to be chewed out for making the Internet available to everyone.  Maybe even fired.  I didn’t know how upset he was going to be when he found out.

As I walked from the Electric Shop to the far corner of the Maintenance Shop to Jasper’s office, I articulated in my mind what I would say.  I had decided that the best defense was to explain that all I did was install the Internet browser on the computers.  I didn’t have access to actually grant anyone access to the Internet.  If everyone has access to the Internet, it isn’t because I gave them access.  — This was true.

I took a deep breath just before entering Jasper’s office.  I went in his office with the most straight face I could muster.  “Here it comes,” I thought….  the six month battle for the Internet is coming to a head.  Jasper said, “I want to ask you a question about the Internet.”  Trying not to choke on my words and looking as if I was interested by cocking my head a little, I replied, “Yeah?  What is it?”  I was conscious of my thumb hanging in my right front pocket.

Then Jasper picked up a magazine sitting on his desk and said,  “There is this article in this engineering magazine, and it has this website that you can visit.  How would I go to that site?”  — Oh my Gosh!!!!  I wanted to laugh out loud with joy!  I wasn’t about to be chewed out at all.  He just wanted the computer geek to show him how to use the Internet browser that had been recently installed on his computer!

Jasper obviously hadn’t taken the Internet course, otherwise he would know where the address bar is at the top……  So, I said, “Let me show you.”  I walked over to his computer and walked him through each step of the process.  When we were done, he turned to look at me and smiled.  He said, “Thank you.”  I said, “Anytime.  Just let me know if you have any other questions.”  I turned and walked out of the office.

As I walked back to the Electric Shop Office, I met Charles Foster who wanted to know how it went, as he had heard Jasper call me on the radio.  I told him that the battle for the Internet was now over.  Jasper has now become a “user”.  Life was good.

How Many Different Power Plant Man Jobs?

In the morning when a Power Plant Man drives through the gate at the plant, with the boilers and smoke stacks looming ahead of them, they know that whatever lies ahead for them can be any one of over 20,000 different Power Plant Man Jobs!  Yes.  That’s right.  There are over 20,000 separate jobs that a person can be assigned on over 1,000 different pieces of equipment.

Power Plant at sunset

Power Plant at sunset

The bravery brings to mind the “Charge of the Light Brigade” (by Alfred Lord Tennyson), where “…All in the Valley of Death rode the six hundred”… only there were about 44 He-men and Women to repair whatever was in need of repair that day.  And as in the commemorative poem about the Battle of Balaclava where “… Cannon to the right of them, Cannon to the Left of them, Cannon in front of them… Into the Jaws of Death, Into the Mouth of Hell Rode the Six Hundred.”  Or 44 in the case of the Power Plant Men and Women.

The Charge of the Light Brigade

The Charge of the Light Brigade

It is true of the bravery possessed by True Power Plant Men and Women as they go about their daily quest for perfection.  Unlike the Charge of the Light Brigade, who through an error in the command structure was ordered to perform a suicide mission, Power Plant Men go into daily battle well prepared using the correct tools, Safety Gear, Clearance Procedures and the knowledge of how to perform any one of the 20,000 jobs that could be assigned to them on any given day.  (wait!  Did I just create an extremely long run-on sentence? — No wonder I could never get an A in English class!).

As Lord Tennyson Memorialized the Battle of Balaclava in 1854 by writing the poem, “The Charge of the Light Brigade”, one day when I showed up to work during the spring of 1998, I was assigned a similar task at the Coal-fired Power Plant in North Central Oklahoma.  “What’s that you say? Similar to writing the Charge of the Light Brigade?”  Yeah.  You heard me.  I was given the job of chronicling each and every task that a Power Plant Man or Woman could possibly ever perform at the Power Plant.

For the next three years, I spent 50% of my time at the plant sitting in front of a computer in the Master Print Room (where the master blueprints for the entire plant are kept) entering each task into the program called SAP.  You may have heard me mention this program before.

SAP Logo

SAP Logo

We had started using SAP a year earlier at the Electric Company (1997).  The benefit of using this product was that it connected all of the functions of the company together into one application.  So, as soon as a Power Plant Man took a part out of the warehouse, it was reflected in the finance system on the Asset Balance sheet.  When our time was entered into SAP, the expense was calculated and charged to the actual piece of equipment we had been working on during that day.  It gave us a lot of visibility into where and how the company was spending their money.

This became even more useful if we were able to tell SAP more and more about what we did.  That was where Ray Eberle and I came in.  Ray was assigned to enter all of the Bill of Materials for every piece of equipment at the plant.  I was assigned the task of entering all of the possible jobs that could be performed at the plant into SAP.

I entered jobs into a section called “Task Lists”.  When I created a task about a specific job, I had to tell SAP all about how to perform that job.  This is referred to as “Expert Data” in the world of Enterprise Software. (sorry to bother you with all these boring technical terms).

Each task had to include any Safety Concerns about doing the job.  It included a list of instruction manuals for the equipment that needed to be repaired and where to find them.  I had to the include the Safety clearance procedure that needed to be performed in order to clear out the equipment before working on it.

The Task also included all the parts that could be used to fix the equipment if something was broken along with the warehouse part number.  Then I would add a list of tools that would be used to perform the job.  This would include every wrench size, screwdriver, soft choker, come-along, pry bar, and nasal spray that might be needed for the job (well, you never know… there could be job that required the use of nasal spray).  Ok.  You have me… I only threw that in there because I found this great picture of Nasal Spray on Google Images and this was the only way I think of to show it to you:

Nasal Spray

Nasal Spray

Finally I would list each of the steps that a person would take to fix the equipment they were assigned to repair.  This was a step-by-step procedure about how to perform the job.

My first thought when I was assigned the job of chronicling every possible job a Power Plant Maintenance Man could perform was “Great!  I will get to work on the computer!  Everyone will be glad to help me with this task as it will make their lives easier!”  Well… After I began the task of collecting information about the jobs, I unexpectedly found a lot of opposition to the idea of listing down each of the steps that a Power Plant Man performed to do their job. — Can you guess why?

Well… Yeah.  It’s true that I have an annoying personality, and sometimes I may come across as unpleasant, but that wasn’t the main reason.  Here is what happened….

When a Maintenance Order was created, one of the planners, Either Ben Davis (Planner 3) or Tony Mena (Planner 4) would flag the work order as needing a Task created for that particular job.

Ben Davis

Ben Davis

I would pull up the list of work orders and start creating the task list for that job.  I could tell who was assigned to it, so I figured I would just go up to them and ask them how they were going to fix the equipment.

I remember going up to the first person on my list (Earl Frazier) the first day and explaining to him what I was doing.  I asked him if he could tell me the steps to replacing the tail roller on belt 18 in the Surge Bin Tower.  His response was, “Why should I tell you?  You will just put all of that into the computer and then when you have described how to do all of the jobs, they can just get rid of us and hire some contractors to do our jobs.”

A conveyor Drum Roller similar to the one on the coal conveyor belts

A conveyor Drum Roller similar to the one on the coal conveyor belts

Oh… I hadn’t thought about that.  It seemed unlikely, because there is a big difference between having a low wage contractor working on something and a dedicated Power Plant Man.  There just isn’t any comparison.

In order to write up the task for this job, I just waited until the men were up in the Surge Bin Tower pulling the roller off of the belt, and I went up there and watched them.  I took notes of all of the tools and equipment they were using, and asked one of them the steps they were taking to get the new roller up to the tower, and how they were taking the old one out, etc.

Ok… I wasn’t going to do this… but I can feel your anticipation clear from here while I am writing this, that you really want to know what kind of tools it took to pull the roller from the Surge Bin Tower Conveyor belt….  Here is a list of just the tools needed….  just warning you… reading this list of tools just may cause you to drop whatever you are doing and drive out in the country to your nearest Power Plant and apply for a job…. just to warn you… if you don’t think that would be good for you, you may want to skip this next paragraph.

One 9 Foot Extension Ladder.  Two 1-1/2 ton come-alongs, and one 3/4 come-along. Two large pry bars, a 15/16 in. and 3/4 inch sockets, an air or electric impact wrench (to be used with the sockets).  An 8 foot step ladder.  One can of WD-40.  a 3/8 in. screwdriver.  Oxygen-Acetylene tanks with Torch, a Welding machine, two 8 ft. 2 by 4’s (that’s two pieces of wood).  A hammer, a 1/8 in. wrench.  One small pipe wrench.  One hook to hold up the roller.  Three extension cords, with adapters for the coal-handling safety plug-ins.  One 4 in. electric grinder.  Two 6 in. C Clamps and four 6 ft. Steel Chokers.

I decided that I would make things easier for myself up front by working on all of the electrician maintenance jobs first since I knew how to do most of those already.  So, I spent the first year almost solely working on Electrical and Instrument and Control jobs.  I could easily write the task lists for these, because I new all of the steps.

For instance… If I needed to take a clearance on the A Tripper Drive motor, I knew that the breaker was on the Motor Control Center (MCC) 13B Cubicle 1C already.  I didn’t have to even look that one up. (I often wondered what they were thinking when they put Tripper B on MCC 13B Cubicle 2B.  Why not put it in the same place (1C)  on the next Motor Control Center?  It would make things less confusing  — Just things I think about when I’m sitting on my “thinkin’ chair”).

Power Plant Thinkin' Chair

Power Plant Thinkin’ Chair

Some tasks were short and easy.  Others were novels.  Take “Elevator is Malfunctioning” Maintenance order.  I included all sorts of troubleshooting tips for that one.  I even drew a sort of diagram of relays showing how they should be picked up and dropped out as the elevator went up and down…   When the elevator was going up, I put in a table of relay positions like this (U means the relay is picked up, D means it is dropped out).  Those names at the top are the names of the relays.

Elevator DA UA HS 2LC LR LRD LRU
At Rest D D D D U D D
At Start up D U D U D D D
Running Up D U U U D D D
Slowdown up D D D U D D D
Slowdown 2 up D D D D D D U
Slowdown 3 up D D D D U D U
At Stop up D D D D U D D

I wrote a similar one for when the elevator was going down.

Anyway….I mentioned a couple of weeks ago that Ray Eberle and I worked together side-by-side for most of the three years while I was writing the task lists (see the post “Tales of Power Plant Prowess by Ray Eberle“).  After I had written a number of novels about different Electrician jobs in the form of task lists, I began working on the general maintenance tasks.

After a while the Mechanics came around and saw the benefits of the task lists.  I remember one of the men who had been the most vocal about not telling me how to do his job (yes.  Earl Frazier) came up to me after I had written a task list about changing out the number 2 conveyor belt gear box and he asked me to add another wrench to the list.  He said, that they had to go all the way back down the belt at the coal yard, drive back to the shop and retrieve the wrench, all because they hadn’t taken it with them the first time.  I added it in a heartbeat and he left smiling.

Earl-Frazier

Earl Frazier

Every once in a while I would run across a Maintenance Order where I could be somewhat creative.  For instance, I had to write a task list about how to inspect the railroad tracks and right-away from the plant to where the tracks entered the town of Red Rock, Oklahoma about 5 miles away.

After explaining how the person connected the railroad truck to the tracks and drove on the tracks toward the growing Metropolis of Red Rock (population 282).  I explained about how they were to make sure that all the wildlife was being treated well.  I also said that when they arrived at Red Rock, they should go into the feed store and build up our public relations by striking up friendly conversations with the “locals”.

After completing over 10,000 different task lists…..  I had begun to get into a routine where I felt like my creativity was becoming a little stifled.  Then one day, Ray Eberle suggested that when I’m writing my task lists, I should think about how Planner 4 (Tony Mena) would like to see something a little more exciting than the usual…. “this is how you fix this piece of equipment” task list…

One day I remember writing a task list about something called a “Sparser Bar”.  A sparser bar is something that sprays water at the bottom of a sump to stir up the coal when the pump is running so that it doesn’t build up or maybe on a conveyor belt for dust suppression.  Anyway… One of the tasks I needed to write was for a person to “create a new Sparser bar”.

An iron pipe like this with holes in it

An iron pipe like this with holes in it

I wish I had the exact Task List that I wrote.  I know that many years later, Ray Eberle sent me a copy of it when he ran across it one day, but I don’t have it readily available, so I’ll just go by memory (until someone at the plant wants to print it out and send it to me).  I don’t know… I may be able to write a better one now…. let me see….

Here are the instruction:

  1. Cut a one and a quarter inch pipe 30 inches long.
  2. Drill 1/8 inch holes along the pipe so that you have exactly 24 holes evenly distributed across the pipe leaving at least 3 inches on either side of the pipe.
    1. If you accidentally drill 23 holes, then you should add an extra hole so that you end up with exactly 24 holes.
    2. If you drill 25 holes, then you should discard the pipe and start over again.
    3. Note:  Do not drill holes that are larger than 1/8 inches in diameter as this will be too big.  If you drill holes bigger than 1/8 inches, then discard the new sparser bar and begin again.
    4. Another Note:  Do not drill the holes smaller than 1/8 inches in diameter.  If you drill holes that are smaller than 1/8 inches, then obtain a 1/8 inch drill bit and use that to increase the diameter of the holes that you have drilled.
  3. Once you have exactly 24 holes in the new Sparser Bar, then rotate the pipe 30 degrees and drill 24 more holes in the exact same positions as the holes that are now 30 degrees from where you are going to drill the new holes.
    1. Note:  Do not drill the second set of holes at a 40 degree angle from the first set of holes as this is not the correct angle.  Only drill the holes at a 30 degree angle from the first set of holes.
    2. Also Note:  Do not drill the holes at a 20 degree angle, as this is also not the correct angle from the first set of holes.
    3. Caution:  If you find that you have drilled the second set of holes at an angle other than 30 degrees, please discard the sparser bar and begin again.
  4. Once you have exactly 48 holes (count them… 24 + 24) in the sparser bar, thread both ends of the pipe.
  5. After you have threaded both ends of the new sparser bar, put a metal cap on one end of the sparser bar.
    1. Note:  Do Not under any circumstance put a metal cap on both ends of the sparser bar as this will render the sparser bar useless because there will not be any way to attach the sparser bar to the water line.
    2. Caution:  If you find that you have accidentally put a metal cap on both ends of the sparser bar, then remove the metal cap from one end (and only one end) of the sparser bar so that it can be attached to the water line.
  6. After you have completed creating the new sparser bar with two rows of 24  1/8 in. holes each at an angle of exactly 30 degrees, then using a medium pipe wrench attach the new sparser bar to the water line.
  7. Align the holes on the sparser bar so that they will have the maximum desired affect when the water is turned on.

See?  Only 7 easy steps.  I think Tony Mena said he fell asleep trying to read my “Sparser Bar Task List”.  I seem to remember Ray Eberle telling me that Tony said, “Kevin’s a nut!”

So, I have one more story to tell you about writing task lists, and then I will conclude this post with the proper conclusive paragraph….

At the plant, every piece of equipment had their own “Cost Center”.  This came in handy when you were looking for spending trends and things like that.  The structure of the cost center was like this:  SO-1-FD-A-FDFLOP   — I just made that up.  It’s not a real cost center… I just wanted to show you the structure…. The first two characters SO represent the plant.  The following “1” represents the unit.  We had 2 units.  The FD represents a “functional area” like “Force Draft Fan.  The “A” represents the number of the piece of equipment, like A or B or C, etc…. depending on how many there are.  The FDFLOP is the piece of equipment.  In this case it might be a Forced Draft Fan Lube Oil Pump.

I’m explaining this apparently boring aspect of Power Plant Life, because I made an attempt to make it a little more interesting. Here is what I did…. The Ultra Clean water that goes in the boilers and are used to turn the turbine are stored in a couple of large water tanks in front of the main power transformer.  The code for their functional area just happened to be: “AM”.  So, when you were creating a task for working on a piece of equipment on the first of the two tanks, the Functional area would look like this:  SO-1-AM-A…..

See where I’m going with this?  It looks like it is saying… “So I am a….”  This quickly reminded me of Jim Arnold, who was the Superintendent of Maintenance.  The guy that had assigned me to write all of these task lists in the first place.  He always seemed like he was king of the jungle, so I thought I would have a little fun with this….

I created a completely new Functional Area Cost Center for this water tank for a non-existent piece of equipment…. I called it the “Gould Outdoor Detector”.  So, when I created the Cost Center string, it looked like this:  SO-1-AM-A-GOD.  For the Gould Outdoor Detector.  — I know… I was being rotten.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

Then using this cost center (that looked like “So, I am a God”), I created a Task List called:  “How to be Superintendent of Maintenance”.  I added a lot of steps to the task about how you can humiliate your employees and over work them, and kick them when they are down, and stuff like that.  I don’t remember the details.  Anyway, that was a lot of fun.

I created task lists up until the day before I left the plant.  At my going away party Jim Arnold asked me how many task lists I had created in the last three years… the count was something close to 17,800 task lists.  Yeah.  That’s right.  I wrote over 17,000 descriptions of Power Plant Man jobs in three years.  Our plant had over three times more task lists in SAP than the rest of the entire electric company put together.

You can see that I was proud of some, like my the novel I wrote about Elevator Maintenance.  You can also tell that working side-by-side with Ray Eberle kept us both entertained during those years.  We were the best of friends when I left.  I don’t know how many times I just about passed out because I was laughing so hard while we worked together.

Ray Eberle

Ray Eberle

If I were to write Power Plant Tasks today, I think I would write the ones that aren’t assigned to a Maintenance Order… they would be more like “How to be a True Power Plant Man”.  It would be a novel that would describe the tremendous character of each and every True Power Plant Man and Woman that I learned to love during my stay at the “Power Plant Palace.”

UPDATE:

NOTE:  On December 17, 2019 Mike Gibbs sent me an email from the Power Plant saying that he had been assigned to sweep the Main Electric Switchgear.  The tools for the task were these:

  1.  High Precision, extra durable, polished handled, floor sweeping broom.
  2. Dust Pan
  3. plastic trash bags

The Instruction Manual was this:   RED SKELTON’S MANUAL ON CHIMNEY SWEEPS, GARBAGE COLLECTING AND MAINTAINING CUSTODIAL INTEGRITY.

Mike made the comment that I may have to return to the plant to update the new hires on who Red Skelton is.

Mike-Gibbs

Mike Gibbs

Power Plant Men Learned Themselves Proper English

The electricians on our crew must have heard Gary Wehunt say the phrase “…of a morning” a dozen times before someone brought it to his attention.  I think it was Andy Tubbs while we were sitting in our Monday Morning Safety Meeting.  He said, “What did you just say?”  Gary repeated himself,  “I do ‘such and such’ of a morning.”  “Of a morning?  What does that mean?”  Gary asked, “What?  Of a Morning.  Isn’t that right?”

It’s true that there is a certain “Power Plant Speak” that seems unique to people that work in factories, power plants, line crews and other such situations.  I can speak only for the power plants where I worked.  I would describe the type of speech as “colorful”.  Not in a vulgar sort of way, but in a flowery way.

Power Plant Men in general didn’t curse as you may see them depicted in movies.  The majority of Power Plant Men I worked with had too much respect for each other to use foul language, and those that did usually apologized when something slipped out.  Saying things like, “Sorry Kev, you had to hear that.”

I was watching a show the other day on TV with my wife and it showed a group of men using vulgar language while talking about women.  I told my wife, I have worked around men in a number of Power Plants and I have never heard someone talk disrespectfully about women like that in the workplace.  For the most part, the men and women at a Power Plant are the cream of the crop when it comes to decency.

The people who had a tendency to use foul language were the “old-timers”.  Especially if they were an old-timer supervisor.  It seems that the culture before the 80’s was that using foul language was a normal way of communicating.  Even upper level supervisors would yell at people using curse words that today would seem very inappropriate.  I just caught the tail end of that, and it seemed to come mainly from the construction hands that were building the plant.  See the post:  “A Power Plant Man Becomes an Unlikely Saint“.

When I say that Power Plant Speak is colorful, I mean that the words they use are… unique.

Sometimes Power Plant Men used inappropriate words without knowing what they meant.  When something isn’t working properly, a Power Plant Man may say that it is “Gilflirted”.  This was a common word used by Power Plant Men, but few of them actually knew the exact meaning.  When Martin Prigmore told Diana Brien and me what it really  meant one day, I didn’t believe him (yes.  “me” is the proper word to use in this sentence.  Not “I”).

He said his grandfather had told him what it meant in relation to a horse.  According to the Urban Dictionary, it is exactly what Martin said.  To us, Gilflirted just meant, “It’s fouled up.”  Almost no one knew the wiser. (Before you go looking for the exact meaning, let me just say that it is a disgusting word.  You should probably pass this one up.  I wish I didn’t know).  I remember my mom telling my sister when we were young not to use words and phrases when she didn’t understand the meaning.  Now I know why.

I used to keep a dictionary of words that Charles Foster, my first electric foreman and my foremost friend used that were “variations” of words that he meant to say.

Charles Foster

Charles Foster

Charles knew that he didn’t say some words correctly, and he especially didn’t write them well.  He had dyslexia so he was never a good speller.  I would check his spelling before he would send an important memo to someone.  Here is a post about when we figured out that Charles was Dyslexic:  “Personal Power Plant Hero – Charles Foster“.

Here are some of the words Charles would use:  Sipherned:  This meant to Siphon something.  Dasunul:  This meant Decimal.  Telepoly (prounounced similar to Monopoly):  This meant Telepathy (this was my favorite).  When we would both be thinking the same thing at the same time (which was often), Charles would say, “We’ve got that Telepoly going on here.”

Here are some more words….  Litatur:  Literature.  Tindency:  Tendency.  Stratety:  Strategy. etc…I think you get the point.

So, when the company offered a course called:  Practical English and the Command of Words… We jumped on it.  Maybe this way we could learn us some good English!

The Practical English and the Command of Words Course

The Practical English and the Command of Words Course

This is probably the best English course I ever had…. um… I mean “took”.  Geez.  You can see, I learned a lot….  I still have a tough time when it comes to writing run-on sentences.  This course has 48 lessons each of which would make a great Monday Morning Safety Meeting Topic… only it doesn’t deal with Safety, unless… you could argue… It is a safer workplace when people can communicate better….. okay.  Yeah.  I know.  That’s stretching it.  But it would be fun.  It was created by the “English Language Institute of America, Inc.”

Each topic in this course had an interesting title, like “Negatives from Positives”.  Or “Dangerous Resemblances”… Sounds like a murder mystery.  How about “Perplexing Plurals”?  “Fragrance, Odor or Aroma?”  — Yeah.  The title of an English class.

I had a couple of takeaways from this course that I still remind myself today.  The first one is to not end a sentence with a preposition.  Because a Preposition implies that something is supposed to follow….  I remember I used to bug my foreman Alan Kramer when he would end sentence with “….at”, which seemed to be the most common preposition ending word at the plant.  “Where’re you at?”  I used to repeat the word “At” whenever Alan would finish a sentence with “At”.  I know I was driving him up the wall.  The second one was “….to”.  Like “Where’re you going to?”

Alan Kramer

Alan Kramer

In order to get around ending a sentence with the word “At”, I remember the foremen trying to change the sentence like this…. “Where’re you at… Kevin?”  That’s great!  The sentence no longer ended with a preposition, but it still wasn’t “King’s English” was it?  <smile>

The easy solution to this is to stop the contraction “Where’re you” and spread it out to make “Where are you?”  No need for the “At”.  The contraction is what confuses the sentence.  You can say “Where are you going?” instead of “Where’re you going to?”  Just don’t contract “where’re” and drop the preposition.

Okay.  Another lesson about prepositions is that if you can’t just drop it, then you are probably using the wrong words and you need to reword the entire sentence…  Take this sentence… “Who do you work for?”  You wouldn’t just say, “Who do you work?”  That’ doesn’t sound right… “Work” is not the right word.  What you are really asking is, “Where are you employed?”  — oh… sorry for the lesson….  English class is dismissed… by the way… in all my years in school, I never made an A in English.  The best grade I had was a B+.

The second “takeaway” from this course was to never use the word “Get” or “Got” or one of their other words like “getting” or”gotten”, etc.  There is always a better word.  “Get” could mean too many different things.  “I’ve got it.”  What does that mean?  I figured it out?  I found it?  I retrieved it?  or even… “Enough already!”  How about “I have it”.  there’s a contraction again “I’ve” that has caused a person to throw in an extra word.

Whenever you want to use the word “Get” stop and ask yourself, what do I really want to say.  there is always a better word.  It is annoying because script writers for television shows should learn this lesson.  Every day (almost), I hear someone on TV say, “I’ve got to have it!” (instead of “I need it”) or some such thing.  Once you start listening for it, you hear it everywhere.  Oh.  Sorry… I did say… English Class dismissed… didn’t I?

I’m not sure how many Power Plant Men took the English course, but when it was over, once while walking through the Welding Shop at the beginning of break time I heard out of the corner of my ear, one welder asking the other….  “Tea?”  My first thought was “Geez!  They really took this “English” stuff seriously… until I heard the follow-up question…. “Sweet or UnSweet?”

There was another course that I think every person at the plant had to take.  It was called  “The Path To Dialogue”.  Well, this says “The Path Of Dialogue”, but it seemed like we always called it the “Path To Dialogue”, which seems more like going down a path, I suppose.

The Patch to Dialogue Course

The Patch to Dialogue Course

The course talked about each section of that diagram on the first page.  Let me blow up the diagram for you… (No!  Not like that!).

This shows ways to kill dialogue and way to improve it

This shows ways to kill dialogue and way to improve it

Down at the bottom, you can see the different ways that people use to try to kill the conversation.  Recognize any of these?  One side is withdrawing and the other side is, “Meet me out behind the barn (or in the elevator, as the case may be).”  The course started with the bottom of the pyramid and worked upward.

The course actually taught the student how to ask questions in a way that promoted a dialogue instead of working to crush it. This is a very useful course that was given to us by the Praxis Institute in 1995.  Everyone took it, but not everyone bought into the idea.

Just as during the Confined Space training, a few people who were in upper management (like Jim Arnold for instance) didn’t think things like this applied to them.  “A ‘Path To Dialogue’ is fine and dandy for the peons that work for me, but all I need to do is tell you what to do and the discussion is over.”  The rest of us learned some very valuable lessons from this course.  Oh.  Just as a reminder… Here is Jim Arnold in all of his glory:

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

Years later, what I learned in this course comes in handy in my job today.  I run into a lot of things like “Monologuing” and “Hiding”.  The worst one is “Politicking”.  I still have to check myself to make sure I’m not doing the same thing.

I have always thought that the True Power Plant Men were made from “The Right Stuff”.  Taking these courses didn’t make them better people.  They were great men and women all along.  These courses just helped them express themselves better so that other people could understand what great people worked at the coal-fired Power Plant in North Central Oklahoma.

The thought of educating skilled labor to be better speakers and to give them the tools to communicate better with each other may slip the minds of plant managers around the globe.  I think that when a company steps up to the plate and shows that educating their own employees is an important part of their culture it tells the workers that they are respected.

The Electric Company always had a pro-education policy.  They would pay for your school as long as it had something to do with working for an Electric Company.  I had taken advantage of this benefit many times.  I took a lot of Vo-tech courses since we had a nice Vo-tech school just down the road from my house.

Around the year 1995, this policy became even more generous.  They said that they would pay 100% of the tuition and fees for employees attending an accredited school, and they would even pay 75% of the books required for the courses.  They even broadened the types of degrees you could take to almost anything.

Living in a college town, I found this to be a very enticing proposition.  I didn’t act on it right away.  I suppose I was waiting for a certain catalyst to kick me out the door.

The catalyst came one day during the spring of 1997 when my wife Kelly, who was working on a Masters for Healthcare Administration at Oklahoma State University, came home one night from class and said,  “Kevin.  We had a speaker in class today who owns a software company here in Stillwater.  He described the type of employee he wants to hire, and he described you perfectly.  You need to go back to school and get a degree in Computer Science!  What do you think?”

I had to think about this….  Going back to college, while working is a difficult task.  I did that before when I obtained my Masters in Religious Education from Loyola a few years earlier.  That took three years.  I always loved programming computers, only I had considered it more of a hobby than a job.  This would require a full four years of school if it was even possible, since I would have to work it around my job.  All of these questions went through my mind…

I thought and thought.  Then I thought about it some more…. Then…. 5 seconds after Kelly had asked me what I thought…. I had made up my mind…. “Okay.  I’ll do it.”  I’ll tell you more about that experience in some other posts.

When I finally was enrolled, it turned out that since I had already taken English back when I was earning my degree in Psychology in 1982, I didn’t have to take it again!  That was good… I was ready this time though.  I had taken the “Power Plant King’s English!”  It entitled me to continue working at the “Power Plant Palace” just up the road north of town.

Hitting the Power Plant HR Cardboard Ceiling

I spent 12 weeks in Oklahoma City in 1996 working in an office building while the Power Plant Men came to the rescue and caused a culture shock for some who had never experienced a group of Power Plant Men so closely packed in an office cubicle before.  The effect can almost be the same as if you have too many radioactive particles compressed together causing a chain reaction ending in a tremendous explosion.  Having survived this experience I became intrigued with the idea of working in an office on a computer instead of carrying a tool bucket up 25 flights of stairs to fix the boiler elevator.

Our team had been in Oklahoma City when we were converting the Electric Company in Oklahoma to a new financial and planning system known as SAP.  See the post:  “Corporate Executive Kent Norris Meets Power Plant Men“.  One other person from out plant was in Oklahoma City for the entire 9 months it took to roll out SAP.  That was Linda Dallas, our HR Supervisor at the Power Plant in North Central Oklahoma.

SAP Logo

SAP Logo

Linda Dallas was on the core SAP team which was a coveted spot for one not so obvious reason.  The few people that were on the core team were learning how to implement SAP in a fairly large public electric company.  The consulting company Ernst and Young were teaching them how to build SAP screens and configure the application as well as how to run a large project.  —  Do you see where I’m going?

I went out and bought a book on programming SAP myself just in case I had a chance to play around with it when we were in Oklahoma City. I read the book, but unfortunately the opportunity to mess with SAP never came up (or did it?).

A programming book like this

A programming book like this

Mark Romano, the engineer that was coordinating our efforts during the project tried to have me assigned to the testing team for SAP, but the SAP guys said they didn’t need anyone else…. For more about Mark Romano, read this post:  “Power Plant Marine Battles with God and Wins“.  Consequently, when Mark told me that the testing team positions were just as coveted as the core team and they didn’t want an outsider coming in and showing them up, I understood.

In case you haven’t figured it out yet…. SAP was an up and coming terrific software package that took practically your entire company’s computer activities and put them in one all encompassing application.  People experienced in SAP were far and few between, so anyone looking for people with SAP experience were finding the pickins rather slim (as in Slim Pickens).  Because of this, most of the people involved in the core SAP implementation could basically write their ticket when it came to finding a job with a company trying to implement SAP in 1996-97.

I thanked Mark for putting in a good word for me with the testing team.  I also told him that the first time I actually am able to use SAP, I will break it within 10 minutes just so the testing team can see how it’s done.  —  I had a lot of experience with “Negative testing” as it is called in IT.  That is when you do what you can to try to break the application.

I like the word “consequently” today, so I’m going to use it again…. Consequently, when Linda Dallas came back to our plant to show us all how to use SAP, here is what happened….

We went to the small conference room where I had setup about 15 computers all hooked up to the company’s Intranet.  The team from Oklahoma City had actually brought the computers.  I had just run all the network cables to the room so they could train people 15 at a time.  The trainers wanted to “lock down” the computers so that they only had SAP on them and not other things like “Solitaire” that might distract the Power Plant Trainees.

Here is what happened when I showed up for my class….  Linda Dallas was teaching it along with one other guy from Corporate Headquarters…. I’ll call him “Jack”… for various reasons, but mainly because I can’t remember his name…  Jack told us that the computers we were using were stripped down so that it didn’t have games like Minesweeper and Solitaire on them, (as did all the regular Windows NT computers).

The first thing I did when he told us that was to browse over to the electric shop computer through the network and copy the minesweeper and the solitaire games from the computer in the electric shop to my training computer…..  See how rotten I used to be (yeah… used to be…  Huh?  What’s that?)…  Then I opened Solitaire and started playing it while they explained how to go into SAP and start doing our jobs.

They showed us the Inventory section.  That had all the parts in the company in it.  That was the part of the application I had helped implement in our small way.

When they showed us the inventory section, I realized right away how I could break SAP, so I proceeded to open 10 different screens of the SAP client, and began some crazy wildcard searches on each one of them.  The application came to a grinding halt. (for any developers reading this… let’s call it… “SQL Injection”).

Linda, who was trying to show us how to go from screen-to-screen suddenly was staring at a screen that was going no where.  She tried to explain that they were still having some performance issues with the application….

I just stared at my own computer screen trying to figure out if I had a red ten to put on the black jack….  when a red-faced Jack came around the tables and saw me playing Solitaire.  I just smiled up at him and he had a confused look on his face as we waited for the screen on the projector to begin working again.

My screen at the time

My screen at the time

I knew of course what had happened and after about 5 minutes of everyone’s screen being locked up, the application finally began working again and the training continued.  — I was happy.  I had completed my testing that the testing team didn’t think they needed.  Of course, I did it to honor Mark Romano’s failed attempt to have me moved to the SAP testing team.

Mark Romano

Mark Romano

A couple of years later when I was working with Ray Eberle on a Saturday (as we were working 4 – 10s, and rotated onto a Saturday once every 4 weeks), I showed him how I could lock up SAP for the entire company any time I wanted.  Since few people were working on Saturday, I figured I could show him how it was done without causing a raucous.  It took about 35 seconds and SAP would be down for as long as I wanted.  There was a way to prevent this… but…. If the testers never test it, they would never tell the developers to fix it (I’m sure they have fixed it by now… that was 18 years ago).

Ray Eberle

Ray Eberle

Anyway, the story about implementing SAP isn’t really what this post is about.  It is just the preamble that explains why in the spring of 1997, Linda Dallas left as the Supervisor of HR at our plant.  She found another job in Dallas with some of the other core SAP team members implementing SAP.

When the job opening for Linda Dallas’s job came out at our plant, I figured that since I met the minimum qualification, I might as well apply for it.  Why not.  It would mean putting away my tool bucket and working on the computer a lot more, which was something I was interested in since my experience a few months earlier when I was working at Corporate Headquarters.

I knew right away that no one would really take my job application seriously.  I had all the computer related skills.  I had a degree in Psychology, and a Masters in Religious Education from Loyola with a focus on adult education.  That wasn’t really the point.  I had never been a clerk.

The natural progression of things meant that the only “real” possible pool of applicants were the women clerks in the front office.  Specifically Louise Kalicki.  Her desk was closest to Linda Dallas’s office, so, in a sense, she was “next-in-line”.

Even though I knew that the plant manager Bill Green and Jim Arnold the Maintenance Supervisor would never want me on the “staff”, I went ahead and applied for the job anyway.  I figured, it was worth the experience to apply and go through the interview process even though I wouldn’t be taken seriously.

Bill Green

Bill Green

I think Louise and I were the only two to apply for the job.  Maybe Linda Shiever did as well, as she had the most seniority at the plant.  Linda was actually the first person hired at the plant when it was first built.  Louise had been filling in for Linda Dallas for the past year while Linda Dallas had been in Oklahoma City working on SAP, so she was really a “shoe-in” for the job.

When I went up to the interview, the first thing I had to do was take a timed typing test to see if I could type 35 words a minute (I could type 70).  I had dressed up for the interview so that when I walked into the plant manager’s office, Bill Green and Jim Arnold had a little “Hee Haw” about seeing me without coal dust and fly ash coming out of my nose and ears.  I told them that “I can get cleaned up when I needed to” (notice that I used the word “get” and ended my sentence with a preposition… just so they didn’t think I was too stuck up.  See the post:  “Power Plant Men Learned Themselves Proper English“).

No one was surprised when Louise Kalicki was promoted to HR Supervisor.  She was probably the best choice when you think about it.  She had a better relationship with Bill Green and Jim Arnold than I did and a good part of the job was working with those two rascals (oh… did I actually call them rascals?  Bless their hearts).

This was right around the time that I had made my decision to go back to school to work toward a degree in Computer Science.  Working with computers was really my passion.

I have an interesting way of making decisions about what I’m going to do with my life.  I let certain events help make the decisions, instead of just jumping right in.  I had decided (knowing that it was pretty much a safe bet) that if I didn’t get the job as the HR Supervisor, then I would go down to Oklahoma State University just a few miles from my house and enroll in the Arts and Science College and work on a degree in Computer Science.

I made a lot of decisions that way.  I figured that if I was meant to do something, then it would work out that way.  If not, then, fine, I would go a different route.

Ok.  One more side story about working with Ray Eberle and SAP (See the post:  “Tales of Power Plant Prowess by Ray Eberle“)…  This happened some time around the year 2000.

SAP had this icon of a drip of water dropping and causing a ripple of waves….

SAP water drops

SAP water drops

When the application was thinking, this picture was in the upper right hand corner and it was animated, so that the water rippled out as the water dripped.  That way you could tell the difference between the application being stuck and just thinking.

This wasn’t just an animated GIF as we might have today.  It was actually a series of bitmap pictures that were all strung together into one file.  Once I figured this out, I used Paint to modify the picture.  I created three new versions….  The first one had a small ship with sails sailing across the rippling water.  The second one had a yellow fish that would leap out of the water over and over.

It was the third picture that was my masterpiece.  I reversed the flow, so that instead of the water rippling out, it came in as if it was a whirlpool sucking things down.  Then I added a small picture of our HR Supervisor’s face being sucked down into the whirlpool.

HR Supervisor sucked down a whirlpool

HR Supervisor sucked down a whirlpool

Then I created a small application that allowed people to change their water rippling animated picture to any of the four (with the regular picture being the fourth option) that they wanted quickly and easily.  I know the women in the front office liked the one with the HR supervisor being sucked down the whirlpool the best.  I won’t mention who they were, but by the following two pictures, you may be able to guess….

Linda Shiever

Linda Shiever

Darlene Mitchell another dear friend

Darlene Mitchell

I would think that Bill Green would have liked the sailing ship the best since he liked to sail…. though… for some reason, I never made it around to install my “SAP add-on” on his computer (or Louise Kalicki’s for that matter, since she was the HR Supervisor).  Most of the Power Plant Men probably would like the fish jumping out of the water, since they liked fishing.  — I know… I know… I was being rotten… but it was fun.

Ok.  End of the Side Story and end of the post.

Power Plant Millennium Experience

I suppose most people remember where they were New Year’s Eve at midnight on Saturday, January 1, 2000.  That is a night I will never forget.  Some people were hiding in self-made bunkers waiting for the end of the world which never came, others were celebrating at home with their families and friends.  I suppose some people went on with their lives as if nothing was different that night.  Not my family.  My wife and two children spent the night at the Power Plant waiting to see if all of the testing we had performed the last two years had covered all possible failures of the Y2K scare.

A small group of Power Plant Men had been chosen to attend a party with our families in the main conference room at the Power Plant.  All the food and drinks were supplied by the company.  Our Plant Manager, Bill Green was there.  Children were given the opportunity to rest in some other room as it reached their bedtimes.

Two years before this fateful night, the company was in full swing preparing for the Y2K computer disaster that had been foretold by those who knew that many computer systems only used two digits for the year instead of all four.  so, when the year 2000 rolled around, it would suddenly show up in the computer as 00, which didn’t compute as a year in some systems. After all, you can’t divide something by 00.  Suddenly, the time between events that just happened before midnight and those that happen just after midnight are 100 years apart in the wrong direction.

The coal-fired Power Plant in North Central Oklahoma was completed in 1979 and 1980, so, my first thought was that by that time, computers were far enough along to know better.  The Instrument and Controls Power Plant Men along with the Plant Engineers decided that the best way to check their systems was to change the clocks on the computers one at a time to just before midnight on New Year’s Eve and see what happens.

I thought that was a pretty ingenious way to go about testing the computer systems.  By changing the clock on each system one at a time to New Year’s Eve and watching it roll over to the new Millennium, you learn right away if you have a problem, and you have contained the disaster to one system at a time while you test it.  By doing this, it turned out that there was a problem with one system at the Co-Generation plant at the Continental Oil Refinery 20 miles north of the plant.

I wrote a post about the Co-Generation Plant in a previous post: “What Coal-fired Power Plant Electricians Are Doing at an Oil Refinery“.  When it was discovered that the computer at the Conoco Oil Refinery Power Plant would crash on New Year’s Eve, it was decided that we would just roll the clock back to 1950 (or so), and we wouldn’t have to worry about it for another 50 years.  The thought was that by that time, this computer would be replaced.

This was the original thought which caused the Y2K problem in the first place.  No one thought in the 1960’s that their computer systems would still be operating when the year 2000 came around, so they didn’t bother to use four digits for the year.  Disk space was expensive at that time, and anything that could save a few bytes was considered an improvement instead of a bug.

My wife wasn’t too pleased when I told her where we were going to spend New Year’s Eve when Y2K rolled around, but then again, where would you rather be if a worldwide disaster happened and the electricity shutdown across the country?  I would think the Power Plant would be the best place.  You could at least say, “I was in the actual Control Room at a Power Plant watching them throw the switch and light up Oklahoma City!”  Besides, we usually spent New Year’s Eve quietly at home with our kids.

Even though we were fairly certain everything had been accounted for, it was the unknown computer system sitting out there that no one had thought about that might shut everything down.  Some system in a relay house in a substation, or some terrorist attack.  So, there we sat watching the New Year roll in on a big screen TV at one end of the break room.  Children’s movies were being shown most of the evening to keep the young occupied while we waited.

I thought that Jim Arnold, the Supervisor over the Maintenance Department, wanted me in the break room at the Power Plant so that he could keep an eye on me to make sure I wasn’t going to be causing trouble that night.  Jim never really trusted me….  I suppose that was because strange things would happen when I was around.  Of course, I would never do anything that would jeopardize the operation of the Power Plant, but that didn’t stop me from keeping Jim guessing.

No.  Not really.  I was there because I had a way with computers.  I was the computer go to person at the plant, and if anything happened to any of them, I would probably be the person that could whisper it back into service.  Also, if for some reason the Generators tripped, I was a switchman that could open and close switches in the substation and start the precipitator back up and run up to the top of the boiler if the boiler elevator broke down and get it started back up.

Except for my natural affinity for computers, any of the electricians in the Power Plant could do all those other things.  I think there was just a little “prejudice” left over about me from when Bill Bennett our past A foreman used to say, “Let Kevin do it.  He doesn’t mind getting dirty”  (or…. he likes to climb the boiler, or…. he likes confined spaces, or… Kevin likes to stay up at all hours of the night working on things… I could go on… that was Bill’s response when someone asked him who should do the really grimy jobs  — of course… to some degree…. he was usually right).

I was actually a little proud to be told that I was going to have to spend New Year’s Eve at the Power Plant.  I had almost 17 years of experience as a Power Plant Electrician at that time, and I felt very comfortable working on any piece of equipment in the plant.  If it was something I had never worked on before, then I would quickly learn how it worked… As I said, all the electricians in the plant were the same way.  It was our way of life.

At 11:00 pm Central Time, we watched as the ball dropped in Time Square in New York City.  The 10 or so Power Plant Men with their families sat in anticipation waiting…. and waiting… to see if the lights went out in New York….  Of course you know now that nothing happened, but we were ready to jump into a crisis mode if there were any reports of power failures across the country.

You see…. The electric grid on the east side of the Rocky Mountains is all connected together.  If the power grid were to go down in one area, it could try dragging down the rest of the country.  If protective relays in substations across the country don’t operate flawlessly, then a blackout occurs in a larger area than just one particular area covered by one electric company.

When relays operate properly, a blackout is contained in the smallest area possible.  There was only one problem…. Breakers in substations are now controlled by remote computer systems.  If those systems began to act erratic, then the country could have a problem.  This did not happen that night.

There was a contract worker in the engineering department at our plant who was at his home in the country during this time hunkered down in a bunker waiting for the end of the world as was foretold by the minister of his church.  He had purchased a large supply of food and water and had piled them up in his shelter along with a portable generator.  He and his family waited out the end of the world that night waiting for the rapture.  He told me about that a few months later.  He was rather disappointed that the world hadn’t ended like it was supposed to.  He was so prepared for it.

After 11 pm rolled around and there was no disaster on the east coast, things lightened up a bit.  I decided to take my son and daughter on a night tour of the plant.  So, we walked over to the control room where they could look at the control panels with all of the the lights and alarms.  Here is a picture of Jim Cave and Allen Moore standing in front of the Unit 1 Control Panel:

Jim Cave with Allen Moore

Jim Cave with Allen Moore

Then I took each of them up to the top of the Boiler where you could look out over the lake at night from a view 250 feet high.  The Power Plant becomes a magical world at night, with the rumbling sounds from the boiler, the quiet hissing of steam muffled by the night.  The lights shining through the metal structure and open grating floors.

From the top of the boiler, you could look south and see the night lights from Stillwater, Pawnee and Perry.  Looking north, you could see Ponca City and the Oil Refinery at Conoco (later Phillips).  The only structure taller than the boilers are the smoke stacks.  There was always a special quality about the plant at night that is hard to put your finger on.  A sort of silence in a world of noise.  It is like a large ship on the ocean.  In a world of its own.

Power Plant at sunset

Power Plant at sunset across the lake

We returned to the break room 20 minutes before midnight, where our plant manager Bill Green and Jim Arnold tested their radios with the Control Room to make sure we were all in contact with each other.  I had carried my tool bucket up to the break room in case I needed to dash off somewhere in a hurry.

This is an actual picture of my tool bucket

This is an actual picture of my tool bucket

We felt confident by this time that a disaster was not going to happen when the clock rolled over to midnight.  When the countdown happened, and the 5, 4, 3, 2, 1 counted down, We cheered “Happy New Year!” and hugged one another.  I think both of my children had dozed off by this point.

Bill Green called the control room.  The word came back that everything was business as usual.  Nothing out of the ordinary.  We waited around another hour just to make sure that nothing had shutdown.  By 1:00 am on January 1, 2000, Bill Green gave us the (Bill) Green Light.  We were all free to return to our homes.

I gathered up my two children and my wife Kelly, and we drove the 25 miles back home to the comfort of our own beds.  When we went to bed early that morning after I had climbed into bed, I reached over and turned off the light on my nightstand.  When the light went out, it was because I had decided to turn it off.  Not because the world had suddenly come to an end.  A new Millennium had just begun.