Tag Archives: Safety Stickers

ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any changes in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was: 'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

    1. Dan Antion August 2, 2014

      My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

    1. Anna Waldherr August 3, 2014

      I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

    1. Dennis Wagoner August 4, 2014

      Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  1. Monty Hansen October 19, 2014

    I’m the power plant night shift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

Advertisements

Power Plant Christmas Story

Originally posted on December 21, 2012:

December, 1998 my brother who is now a full Colonel in the United States Marine Corp. sent me the following poem about Santa Claus visiting a Marine on the night before Christmas. I, in turn, sat down and in about 30 minutes wrote a poem about Santa Claus visiting the house of a Power Plant Man. Words flowed out as easily as Ralph writing about his wish to have a Red Rider BB gun.

First, here is the Marine story, and then after that, you can read the one about Santa and the Power Plant Man. Notice the similarities….

I made the title for the Marine Poem a link to the website where I found a recent copy of the Marine Christmas Story:

Marine’s ‘Twas the night before Christmas

By Nathan Tabor

‘Twas the night before Christmas, he lived all alone,

in a one-bedroom house made of plaster and stone.

I had come down the chimney with presents to give
and to see just who in this home did live.

I looked all about, a strange sight I did see,
no tinsel, no presents, not even a tree.

No stocking by mantle, just boots filled with sand,
on the wall hung pictures of far distant lands.

With medals and badges, awards of all kinds,
a sober thought came through my mind.

For this house was different, it was dark and dreary;
I found the home of a soldier, once I could see clearly.

The soldier lay sleeping, silent, alone,
curled up on the floor in this one bedroom home.

The face was so gentle, the room in such disorder,
not how I pictured a United States soldier.

Was this the hero of whom I’d just read?
Curled up on a poncho, the floor for a bed?

I realized the families that I saw this night,
owed their lives to these soldiers who were willing to fight.

Soon round the world, the children would play,
and grownups would celebrate a bright Christmas Day.

They all enjoyed freedom each month of the year,
because of the soldiers, like the one lying here.

I couldn’t help wonder how many lay alone,
on a cold Christmas Eve in a land far from home.

The very thought brought a tear to my eye,
I dropped to my knees and started to cry.

The soldier awakened and I heard a rough voice,
“Santa don’t cry, this life is my choice;

I fight for freedom, I don’t ask for more,
my life is my God, my Country, my Corps.

“The soldier rolled over and drifted to sleep,
I couldn’t control it, I continued to weep.

I kept watch for hours, so silent and still
and we both shivered from the cold night’s chill.

I didn’t want to leave on that cold, dark night,
this guardian of honor so willing to fight.

Then the soldier rolled over, with a voice soft and pure,
whispered, “Carry on Santa, It’s Christmas Day, all is secure.

“One look at my watch, and I knew he was right.
“Merry Christmas my friend, and to all a good night!”

Semper Fi

And now for the story where Santa visits the Power Plant Man!!!

Merry Christmas Power Plant Men
by Kevin Breazile

Twas the night before Christmas, as I flew through the snow,
To a house full of kids, wife, dog and Jay Leno.
I came down the chimney with presents to share,
And to see what kind of he-man actually lived there.

I looked all about, and oh what a sight!
Four kids in their beds, without much of a fight!
A dirty pair of jeans, and a shirt full of holes,
Boots full of coal dust, worn shoestrings and soles.

A hardhat was hung by the chimney to dry,
With safety stickers, scratches, and earplugs nearby.
I felt that something was stirring in my chest,
And I knew that this man was different from the rest.

I had heard about men like this from watching Roseanne,
But now I was in the house of a Power Plant Man!
I looked down the hallway and what should I see,
A tool bag hanging behind the Christmas tree.

As I approached it to look at his shiny side cutters,
I heard a strange sound, like a motor that sputters.
There on the recliner laid back as far as it can,
Lay the worn body of the Power Plant Man!

The hole in his sock showed a big toe that was callous,
From trudging all day through his Power Plant Palace.
His face was unshaven, his clothes were a mess,
He needed a shower, of that I confess.

I knew through the nation all people could stay,
Warm in their houses, all night and all day.
From the power that hummed at the speed of light,
And silently flowed through the houses at night.

Day after day, and year after year,
Blizzards and storms with nothing to fear.

As the Power Plant Man lay on his chair fast asleep,
I thought about others like him that work just to keep,
Our world safe from the cold and the heat and the night,
By keeping us warm, or cool and in light.

I looked in my bag for a gift I could give,
To the Power Plant Man who helps others to live.
I found that nothing seemed quite enough,
For the Power Plant Man had all “The Right Stuff”.

As I looked through my bag for the perfect choice,
I suddenly heard a muffled cigarette voice.
The Power Plant Man had stirred with a shock,
And all that he said was, “just leave me some socks.”

Then he rolled on his side, and scratched his behind,
And a tear swelled in my eye that left me half blind,
I knew Power Plant Men were selfless inside.
They lived to serve others with courage and pride.

I pulled out some socks and put them under the tree,
Then I walked nimbly back to go up the chimney.

Before I rose to return to my sled,
I picked up his hardhat and placed it on my head.
It was then that I realized the soot on my brow,
Had come from his hardhat I put on just now.

I often get soot on my clothes and my face,
But tonight I had been blessed by the man in this place.

So as I flew through the night to finish my plan,
I took with me some of the soot from that Power Plant Man!

Simplify

Merry Christmas to all! And to all a Good Night!!!!

santa-claus3

ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any changes in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

    1. Dan Antion August 2, 2014

      My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

    1. Anna Waldherr August 3, 2014

      I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

    1. Dennis Wagoner August 4, 2014

      Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  1. Monty Hansen October 19, 2014

    I’m the powerplant nightshift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

Power Plant Christmas Story

Originally posted on December 21, 2012:

December, 1998 my brother who is now a full Colonel in the United States Marine Corp. sent me the following poem about Santa Claus visiting a Marine on the night before Christmas. I, in turn, sat down and in about 30 minutes wrote a poem about Santa Claus visiting the house of a Power Plant Man. Words flowed out as easily as Ralph writing about his wish to have a Red Rider BB gun.

First, here is the Marine story, and then after that, you can read the one about Santa and the Power Plant Man. Notice the similarities….

I made the title for the Marine Poem a link to the website where I found a recent copy of the Marine Christmas Story:

Marine’s ‘Twas the night before Christmas

By Nathan Tabor

‘Twas the night before Christmas, he lived all alone,

in a one-bedroom house made of plaster and stone.

I had come down the chimney with presents to give
and to see just who in this home did live.

I looked all about, a strange sight I did see,
no tinsel, no presents, not even a tree.

No stocking by mantle, just boots filled with sand,
on the wall hung pictures of far distant lands.

With medals and badges, awards of all kinds,
a sober thought came through my mind.

For this house was different, it was dark and dreary;
I found the home of a soldier, once I could see clearly.

The soldier lay sleeping, silent, alone,
curled up on the floor in this one bedroom home.

The face was so gentle, the room in such disorder,
not how I pictured a United States soldier.

Was this the hero of whom I’d just read?
Curled up on a poncho, the floor for a bed?

I realized the families that I saw this night,
owed their lives to these soldiers who were willing to fight.

Soon round the world, the children would play,
and grownups would celebrate a bright Christmas Day.

They all enjoyed freedom each month of the year,
because of the soldiers, like the one lying here.

I couldn’t help wonder how many lay alone,
on a cold Christmas Eve in a land far from home.

The very thought brought a tear to my eye,
I dropped to my knees and started to cry.

The soldier awakened and I heard a rough voice,
“Santa don’t cry, this life is my choice;

I fight for freedom, I don’t ask for more,
my life is my God, my Country, my Corps.

“The soldier rolled over and drifted to sleep,
I couldn’t control it, I continued to weep.

I kept watch for hours, so silent and still
and we both shivered from the cold night’s chill.

I didn’t want to leave on that cold, dark night,
this guardian of honor so willing to fight.

Then the soldier rolled over, with a voice soft and pure,
whispered, “Carry on Santa, It’s Christmas Day, all is secure.

“One look at my watch, and I knew he was right.
“Merry Christmas my friend, and to all a good night!”

Semper Fi

 And now for the story where Santa visits the Power Plant Man!!!

 Merry Christmas Power Plant Men
by Kevin Breazile

Twas the night before Christmas, as I flew through the snow,
To a house full of kids, wife, dog and Jay Leno.
I came down the chimney with presents to share,
And to see what kind of he-man actually lived there.

I looked all about, and oh what a sight!
Four kids in their beds, without much of a fight!
A dirty pair of jeans, and a shirt full of holes,
Boots full of coal dust, worn shoestrings and soles.

A hardhat was hung by the chimney to dry,
With safety stickers, scratches, and earplugs nearby.
I felt that something was stirring in my chest,
And I knew that this man was different from the rest.

I had heard about men like this from watching Roseanne,
But now I was in the house of a Power Plant Man!
I looked down the hallway and what should I see,
A tool bag hanging behind the Christmas tree.

As I approached it to look at his shiny side cutters,
I heard a strange sound, like a motor that sputters.
There on the recliner laid back as far as it can,
Lay the worn body of the Power Plant Man!

The hole in his sock showed a big toe that was callous,
From trudging all day through his Power Plant Palace.
His face was unshaven, his clothes were a mess,
He needed a shower, of that I confess.

I knew through the nation all people could stay,
Warm in their houses, all night and all day.
From the power that hummed at the speed of light,
And silently flowed through the houses at night.

Day after day, and year after year,
Blizzards and storms with nothing to fear.

As the Power Plant Man lay on his chair fast asleep,
I thought about others like him that work just to keep,
Our world safe from the cold and the heat and the night,
By keeping us warm, or cool and in light.

I looked in my bag for a gift I could give,
To the Power Plant Man who helps others to live.
I found that nothing seemed quite enough,
For the Power Plant Man had all “The Right Stuff”.

As I looked through my bag for the perfect choice,
I suddenly heard a muffled cigarette voice.
The Power Plant Man had stirred with a shock,
And all that he said was, “just leave me some socks.”

Then he rolled on his side, and scratched his behind,
And a tear swelled in my eye that left me half blind,
I knew Power Plant Men were selfless inside.
They lived to serve others with courage and pride.

I pulled out some socks and put them under the tree,
Then I walked nimbly back to go up the chimney.

Before I rose to return to my sled,
I picked up his hardhat and placed it on my head.
It was then that I realized the soot on my brow,
Had come from his hardhat I put on just now.

I often get soot on my clothes and my face,
But tonight I had been blessed by the man in this place.

So as I flew through the night to finish my plan,
I took with me some of the soot from that Power Plant Man!

Simplify

Merry Christmas to all! And to all a Good Night!!!!

santa-claus3

ABC’s of Power Plant Safety

Originally posted August 2, 2014

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma, because this particular pickup didn’t have a back seat. I guess that’s true for most pickup now that I think about it. It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling. I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety. I thought that we just looked at each accident as an isolated case and because of that we were missing the point. The point was that no one really goes to work with the idea that they want to do something that will hurt them. Power Plant Men in general don’t like having accidents. Not only does it hurt, but it is also embarrassing as well. Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me. He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said. It had talked about a way to change the culture of the plant to be more safe. Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year? Would that go away? See the Post: “When Power Plant Competition Turns Terribly Safe“). Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet. I had said that the only way to change the Power Plant Safety Culture was to change the behavior first. Don’t try to change the culture in order to change the behavior. When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem. If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place. Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant. Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio. I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home. When he gave it to me, the title caught my eye right away. It was a pamphlet for a book called: “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”. Now I was really excited. This sounded like it was exactly what I had been talking about with Toby and Scott. I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!” I was suddenly one with the world! As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend. When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process. Process is better than Program… as we learned in Quality Training. A process is the way you do something. A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days. So, I felt confident that I was prepared for the meeting. I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken. It isn’t the employee’s “fault”. That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident. Something went wrong along the way, and that is what you have to focus on in order to improve safety. Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them. Ben was nodding as if he didn’t quite buy what I was saying. Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management). So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened. The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks. One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them. He ended up spraining his wrist. Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool. There are usually just a few reasons why the wrong tool is used. If you fix those reasons, then you can prevent this from happening. The main and obvious reason why this accident occurred was because the right tool wasn’t there with him. This could be fixed a number of ways. Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors. They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it. If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool. He didn’t want to bruise his wrist. He just wanted to tighten the bolts.

— This had their attention… I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”. Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training. That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation. I introduced Ron, Ben and Jasper to the ABC’s of Safety. Something completely different. The ABC’s of Safety are: Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior. In Bill’s case, it was finding the loose bolts on Conveyor 1. It triggered the behavior to tighten the bolts. Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences. The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop. The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future. The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence. If the odds of being hurt is small, it will not stop someone from doing something unsafe. Also, if the negative consequence is delayed, it will not weigh in the decision very highly. Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this. That was when I reached down and picked up the book that was sitting in my lap. I put it on the table. I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover. He said, “It’s a good thing you put your name in here or you would have just lost this book.” I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future. — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem. Punishing employees for working unsafe will destroy any attempt to implement this process properly. Training everyone is essential. Especially management. I can’t emphasize this enough. In order to produce an accident-free culture, everyone has to keep it positive. Any chances in the system that helps prevent accidents is a good thing. Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed. — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm. — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Comments from the original post:

  1. Dan Antion August 2, 2014

    My father always made a box or a rack do that every tool needed to adjust something like a table saw was always attached to that saw. I do the same thing.

  2. Anna Waldherr August 3, 2014

    I really enjoyed your post. I’ve never worked in a power plant (no hand eye coordination, for one thing), but the challenge of convincing management to focus on safety and change an existing procedure is universal. Best wishes!

  3. Dennis Wagoner August 4, 2014

    Great post. I worked at a Ford UAW plant for 28 years. We finished out with four years without a lost time injury – this plant was heavy machining manufacturing automotive steering gears so we had a lot of heavy equipment everywhere. Walking out the door the same way and with the same body parts you came in with will be our greatest legacy!

  4. Monty Hansen October 19, 2014

    I’m the powerplant nightshift foreman with 31 accident free years, yet my hardhat sticker says 26 years, so I went to our safety guy to find out why the “sticker” program had been dropped. He did some research & found out that about a half dozen years ago, corporate accountants did a cost/benefit analysis of our hardhat safety stickers & could see no “profit” in it

Power Plant Christmas Story — Repost

Originally posted on December 21, 2012:
December, 1998 my brother who is now a full Colonel in the United States Marine Corp. sent me the following poem about Santa Claus visiting a Marine on the night before Christmas. I, in turn, sat down and in about 30 minutes wrote a poem about Santa Claus visiting the house of a Power Plant Man. Words flowed out as easily as Ralph writing about his wish to have a Red Rider BB gun.
First, here is the Marine story, and then after that, you can read the one about Santa and the Power Plant Man. Notice the similarities….
I made the title for the Marine Poem a link to the website where I found a recent copy of the Marine Christmas Story:

‘Twas the night before Christmas, he lived all alone,

in a one-bedroom house made of plaster and stone.

I had come down the chimney with presents to give
and to see just who in this home did live.
I looked all about, a strange sight I did see,
no tinsel, no presents, not even a tree.
No stocking by mantle, just boots filled with sand,
on the wall hung pictures of far distant lands.
With medals and badges, awards of all kinds,
a sober thought came through my mind.
For this house was different, it was dark and dreary;
I found the home of a soldier, once I could see clearly.
The soldier lay sleeping, silent, alone,
curled up on the floor in this one bedroom home.
The face was so gentle, the room in such disorder,
not how I pictured a United States soldier.
Was this the hero of whom I’d just read?
Curled up on a poncho, the floor for a bed?
I realized the families that I saw this night,
owed their lives to these soldiers who were willing to fight.
Soon round the world, the children would play,
and grownups would celebrate a bright Christmas Day.
They all enjoyed freedom each month of the year,
because of the soldiers, like the one lying here.
I couldn’t help wonder how many lay alone,
on a cold Christmas Eve in a land far from home.
The very thought brought a tear to my eye,
I dropped to my knees and started to cry.
The soldier awakened and I heard a rough voice,
“Santa don’t cry, this life is my choice;
I fight for freedom, I don’t ask for more,
my life is my God, my Country, my Corps.
“The soldier rolled over and drifted to sleep,
I couldn’t control it, I continued to weep.
I kept watch for hours, so silent and still
and we both shivered from the cold night’s chill.
I didn’t want to leave on that cold, dark night,
this guardian of honor so willing to fight.
Then the soldier rolled over, with a voice soft and pure,
whispered, “Carry on Santa, It’s Christmas Day, all is secure.
“One look at my watch, and I knew he was right.
“Merry Christmas my friend, and to all a good night!”
Semper Fi

 

And now for the story where Santa visits the Power Plant Man!!!

 

 Merry Christmas Power Plant Men

Twas the night before Christmas, as I flew through the snow,
To a house full of kids, wife, dog and Jay Leno.
I came down the chimney with presents to share,
And to see what kind of he-man actually lived there.

I looked all about, and oh what a sight!
Four kids in their beds, without much of a fight!
A dirty pair of jeans, and a shirt full of holes,
Boots full of coal dust, worn shoestrings and soles.

A hardhat was hung by the chimney to dry,
With safety stickers, scratches, and earplugs nearby.
I felt that something was stirring in my chest,
And I knew that this man was different from the rest.

I had heard about men like this from watching Roseanne,
But now I was in the house of a Power Plant Man!
I looked down the hallway and what should I see,
A tool bag hanging behind the Christmas tree.

As I approached it to look at his side cutters,
I heard a strange sound, like a motor that sputters.
There on the recliner laid back as far as it can,
Lay the worn body of the Power Plant Man!

The hole in his sock showed a big toe that was callous,
From trudging all day through his Power Plant Palace.
His face was unshaven, his clothes were a mess,
He needed a shower, of that I confess.

I knew through the nation all people could stay,
Warm in their beds, through the night and the day.
From the power that hummed at the speed of light,
And silently flowed through the houses at night.

Day after day, and year after year,
Blizzards and storms with nothing to fear.
As the Power Plant Man lay on his chair fast asleep,
I thought about others like him that work just to keep,
Our world safe from the cold and the heat and the night,
By keeping us warm, or cool and in light.

I looked in my bag for a gift I could give,
To the Power Plant Man who helps others to live.
I found that nothing seemed quite enough,
For the Power Plant Man had all “The Right Stuff”.

As I looked through my bag for the perfect choice,
I suddenly heard a muffled cigarette voice.
The Power Plant Man had stirred with a shock,
And all that he said was, “just leave me some socks.”

Then he rolled on his side, and scratched his behind,
And a tear swelled in my eye that left me half blind,
And I knew that the Power Plant Man was selfless inside.
He lived to serve others with courage and with pride.

I pulled out some socks and put them under the tree,
Then I walked nimbly back to go up the chimney.

Before I rose to return to my sled,
I picked up his hardhat and placed it on my head.
It was then that I realized the soot on my brow,
Had come from his hardhat I put on just now.

I often get soot on my clothes and my face,
But tonight I had been blessed by the man in this place.

So as I flew through the night to finish my plan,
I took with me some of the soot from that Power Plant Man!

Simplify

Merry Christmas to all! And to all a Good Night!!!!

santa-claus3

ABC’s of Power Plant Safety

Scott, Toby and I were all sitting in the front seat of Scott’s pickup truck on our way home from the coal-fired power plant in North Cental Oklahoma,  because this particular pickup didn’t have a back seat.  I guess that’s true for most pickup now that I think about it.  It was in the fall of 1993 and I was on one of my rants about Power Plant Safety (again).

Scott Hubbard was focusing on the road and he was smiling.  I think it was because the person that was talking on NPR (National Public Radio) had a pleasant voice.

Scott Hubbard

Scott Hubbard

Come to think of it… Scott was usually smiling.

I was going on and on about how the plant needed to take a completely didn’t approach to safety.  I thought that we just looked at each accident as an isolated case and because of that we were missing the point.  The point was that no one really goes to work with the idea that they want to do something that will hurt them.  Power Plant Men in general don’t like having accidents.  Not only does it hurt, but it is also embarrassing as well.  Who doesn’t want that 20 year safety sticker?

I worked 20 years without an accident

I worked 20 years without an accident

I was in the middle of my safety rant all prepared to continue all the way from the plant to Stillwater, about 20 miles away when Toby quickly interrupted me.  He said that he had received a safety pamphlet in the mail the other day that was saying the same things I had just said.  It had talked about a way to change the culture of the plant to be more safe.  Not using the same old techniques we were used to like Safety Slogan Programs (I was thinking…. but what about the Safety Slogan Pizza award at the end of the year?  Would that go away?  See the Post:  “When Power Plant Competition Turns Terribly Safe“).  Toby said that he read it and then set it aside as just another one of the many safety sales pitches a Plant Engineer might receive in a week.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer – Toby O’Brien

He said he only remembered the pamphlet because I had just made a statement that was word-for-word right out of the safety pamphlet.  I had said that the only way to change the Power Plant Safety Culture was to change the behavior first.  Don’t try to change the culture in order to change the behavior.  When I had earned my degree in Psychology years earlier, I had been told by one of my professors that the area of Psychology that works the best is Behavioral Psychology.

To some, this might sound like treating the symptoms instead of the actual cause of a problem.  If your not careful that may be what you end up doing and then you ignore the root of the problem, which brings you back to where you were before you tried to change anything in the first place.  Toby said he would give the pamphlet to me the next day.

So, the rest of the ride home was much more pleasant.  Instead of finishing my rant about Safety, we just listened to the pleasant voices on National Public Radio.  I was excited about the idea that someone might have a solution that I believed offered the best chance to change the direction of Safety at the plant away from blaming the employee, to doing something to prevent the next accident.

The next day, after we arrived at the plant, I made my way up to the front offices to Toby’s desk so that he could give me the safety pamphlet he had mentioned on the ride home.  When he gave it to me, the title caught my eye right away.  It was a pamphlet for a book called:  “The Behavior-Based Safety Process, Managing Involvement for an Injury-Free Culture”.  Now I was really excited.  This sounded like it was exactly what I had been talking about with Toby and Scott.  I sent off for the book right away.

When the book arrived I wanted to climb on the roof of my house and yell “Hallelujah!”  I was suddenly one with the world!  As I read through the book my chin became chapped because my head was nodding up and down in agreement so much that the windy draft caused by the bobbing motion chafed my chin.

I finished the book over the weekend.  When I returned to work on Monday, I wrote another quick letter to the Plant Manager, Ron Kilman and the Assistant Plant Manager, Ben Brandt telling them that I would like to discuss an idea for a new safety program…. um…. process.   Process is better than Program… as we learned in Quality Training.  A process is the way you do something.  A program is something you do, and when it’s over, you stop doing it.

Later that week, I met with Ron Kilman, Ben Brandt and Jasper Christensen in Ben’s office.

Ron Kilman

Ron Kilman

I had just read the book for the second time, I had already had 5 dreams about it, and I had been talking about it non-stop to Charles Foster and Scott Hubbard in the electric shop for days.  So, I felt confident that I was prepared for the meeting.  I still remember it well.

Ron asked me to explain how this new process would work and so I started right in….

In order for this process to work, you have to understand that when an accident occurs, it is the system that is broken.  It isn’t the employee’s “fault”.  That is, the employee didn’t wake up in the morning thinking they were going to work today to have an accident.  Something went wrong along the way, and that is what you have to focus on in order to improve safety.  Not so much the employee, but the entire system.

If people are unsafe, it is because “The System” has trained them to work unsafe (for the most part…. — there will always be someone like Curtis Love…. accidents sometimes traveled 45 miles just to attack Curtis Love).

The trick is to identify the problems with the system, and then take steps to improve them.  Ben was nodding as if he didn’t quite buy what I was saying.  Ron had looked over at Ben and I could tell that he was skeptical as well (as I knew they would, and should be…. I had already demonstrated that I was a major pain in the neck on many occasions, and this could have been just another attempt to wreak havoc on our plant management).  So Ron explained a scenario to me and asked me how we would go about changing the system to prevent these accidents in the future….

Ron said, Bill Gibson went down to work on the Number 1 Conveyor Belt (at the bottom of the dumper where the coal is dumped from the trains).

Bill Gibson

Bill Gibson

While he was down there, he noticed that some bolts needed to be tightened.  The only tool he had with him that could possibly tighten the bolts was a pair of Channel Locks.

 

Channel Locks

Channel Locks

All of us had a pair of Channel Locks.  One of the most Handy-dandiest Tools around.

Ron continued…. So, instead of going back to the shop and getting the correct size wrench to tighten the bolts, Bill used the channel locks to tighten them.  He ended up spraining his wrist.  Now how are you going to prevent that?

I replied…. One of the most common causes for accidents is using the wrong tool.  There are usually just a few reasons why the wrong tool is used.  If you fix those reasons, then you can prevent this from happening.  The main and obvious reason why this accident occurred was because the right tool wasn’t there with him.  This could be fixed a number of ways.  Bill and his team could have a small bag that they carry around that had the most likely tools they might need for inspecting the conveyors.  They might have another bag of tools that they use when they need to go inspect some pumps… etc.

Another solution may be to mount a box on the wall at the bottom of the dumper and put a set of wrenches and other important tools in it.  If that box had been there and Bill had found the loose bolts, he only would have to walk a few feet to get the right tool instead of trudging all the way back up to the shop and then all the way back down.

It wasn’t that Bill didn’t want to use the right tool.  He didn’t want to bruise his wrist.  He just wanted to tighten the bolts.

— This had their attention…  I was able to quickly give them a real action that could be taken to prevent a similar accident in the future if they would take the effort to change the “System”.  Even Ben Brandt leaned back in his chair and started to let his guard down a little.

This was when I explained that when someone does something, the reason they do it the way they do is comes down to the perceived consequences of their actions…

We were always being drilled about the ABC’s of First Aid from Randy Dailey during our yearly safety training.  That is when you come across someone lying unconscious, you do the ABC’s by checking their Airway, the Breathing and their Circulation.  I introduced Ron, Ben and Jasper to the ABC’s of Safety.  Something completely different.  The ABC’s of Safety are:  Antecedents, Behavior and Consequences.

An Antecedent is something that triggers a particular behavior.  In Bill’s case, it was finding the loose bolts on Conveyor 1.  It triggered the behavior to tighten the bolts.  Bill chose to use the wrong tool because the correct tool was not immediately available, so he weighed the consequences.  The possible behavior choices were:

  • I could use the pair of channel locks here in my pocket.
  • I could spend the next 20 minutes climbing the 100 feet up out of the dumper and go over to the shop and grab a wrench and walk all the way back down here.
  • I could leave the bolts loose and come back later when I have the right tool.

The consequences of these behaviors are:

  • I could be hurt using the channel locks, but I haven’t ever hurt myself using them before, and the chances are small.
  • I could be late for lunch and I would be all worn out after climbing back up to the shop.  The chances of me being all worn out by the time I was done was very high.
  • The loose bolts could fail if I waited to tighten them, and that could cause more damage to the equipment that would cause a lot more work in the future.  The chance of this is low.

The behavior that a person will choose is the one that has an immediate positive consequence.  If the odds of being hurt is small, it will not stop someone from doing something unsafe.  Also, if the negative consequence is delayed, it will not weigh in the decision very highly.  Positive consequences outweigh negative consequences.

So, in this case, the obvious choice for Bill was to use the channel locks instead of going back to get the right tool.

When I finished explaining this to Ron and Ben, (Jasper was nodding off to sleep at this point)… Ben asked where I came up with all of this.  That was when I reached down and picked up the book that was sitting in my lap.  I put it on the table.  I said, I read about it in here:

Book about the Behavior-Based Safety Process

Book about the Behavior-Based Safety Process by Thomas Krause

Ben grabbed the book and quickly opened up the front cover and saw that I had written my name inside the cover.  He said, “It’s a good thing you put your name in here or you would have just lost this book.”  I told him he could read it if he wanted.

Ron said that he would consider what I had said, and a few day later he responded that since I had been requesting that we start up a Safety Task Force to address the plant safety concerns that he would go ahead and let us start it up, and that he wanted us to consider starting a Behavior-Based Safety Process in the future.  — That will be another story…

Let me finish this post with a warning about the Behavior-Based Safety Process…

In order for this to work, it has to be endorsed from the top down, and it has to be implemented with the understanding that the employee is not the problem.  Punishing employees for working unsafe will destroy any attempt to implement this process properly.  Training everyone is essential.  Especially management.  I can’t emphasize this enough.  In order to produce an accident-free culture, everyone has to keep it positive.  Any chances in the system that helps prevent accidents is a good thing.  Any unsafe behavior by an employee is a symptom that there is something wrong with the system that needs to be addressed.  — Reprimanding an employee is destructive… unless of course, they intentionally meant to cause someone harm.  — But then, they wouldn’t really be Power Plant Men, would they?

The phrase was:  'Cause I Love You Man!

The phrase was: ‘Cause I Love You Man!

 

Power Plant Christmas Story — Repost

Originally posted on December 21, 2012:
December, 1998 my brother who is now a full Colonel in the United States Marine Corp. sent me the following poem about Santa Claus visiting a Marine on the night before Christmas. I, in turn, sat down and in about 30 minutes wrote a poem about Santa Claus visiting the house of a Power Plant Man. Words flowed out as easily as Ralph writing about his wish to have a Red Rider BB gun.
First, here is the Marine story, and then after that, you can read the one about Santa and the Power Plant Man. Notice the similarities….
I made the title for the Marine Poem a link to the website where I found a recent copy of the Marine Christmas Story:

‘Twas the night before Christmas, he lived all alone,

in a one-bedroom house made of plaster and stone.

I had come down the chimney with presents to give
and to see just who in this home did live.
I looked all about, a strange sight I did see,
no tinsel, no presents, not even a tree.
No stocking by mantle, just boots filled with sand,
on the wall hung pictures of far distant lands.
With medals and badges, awards of all kinds,
a sober thought came through my mind.
For this house was different, it was dark and dreary;
I found the home of a soldier, once I could see clearly.
The soldier lay sleeping, silent, alone,
curled up on the floor in this one bedroom home.
The face was so gentle, the room in such disorder,
not how I pictured a United States soldier.
Was this the hero of whom I’d just read?
Curled up on a poncho, the floor for a bed?
I realized the families that I saw this night,
owed their lives to these soldiers who were willing to fight.
Soon round the world, the children would play,
and grownups would celebrate a bright Christmas Day.
They all enjoyed freedom each month of the year,
because of the soldiers, like the one lying here.
I couldn’t help wonder how many lay alone,
on a cold Christmas Eve in a land far from home.
The very thought brought a tear to my eye,
I dropped to my knees and started to cry.
The soldier awakened and I heard a rough voice,
“Santa don’t cry, this life is my choice;
I fight for freedom, I don’t ask for more,
my life is my God, my Country, my Corps.
“The soldier rolled over and drifted to sleep,
I couldn’t control it, I continued to weep.
I kept watch for hours, so silent and still
and we both shivered from the cold night’s chill.
I didn’t want to leave on that cold, dark night,
this guardian of honor so willing to fight.
Then the soldier rolled over, with a voice soft and pure,
whispered, “Carry on Santa, It’s Christmas Day, all is secure.
“One look at my watch, and I knew he was right.
“Merry Christmas my friend, and to all a good night!”
Semper Fi
And now for the story where Santa visits the Power Plant Man!!!

Merry Christmas Power Plant Men

Twas the night before Christmas, as I flew through the snow,

To a house full of kids, wife, dog and Jay Leno.

I came down the chimney with presents to share,

And to see what kind of he-man actually lived there.

I looked all about, and oh what a sight!

Four kids in their beds, without much of a fight!

A dirty pair of jeans, and a shirt full of holes,

Boots full of coal dust, worn shoestrings and soles.

A hardhat was hung by the chimney to dry,

With safety stickers, scratches, and earplugs nearby.

I felt that something was stirring in my chest,

And I knew that this man was different from the rest.

I had heard about men like this from watching Roseanne,

But now I was in the house of a Power Plant Man!

I looked down the hallway and what should I see,

A tool bag hanging behind the Christmas tree.

As I approached it to look at his side cutters,

I heard a strange sound, like a motor that sputters.

There on the recliner laid back as far as it can,

Lay the worn body of the Power Plant Man!

The hole in his sock showed a big toe that was callous,

From trudging all day through his Power Plant Palace.

His face was unshaven, his clothes were a mess,

He needed a shower, of that I confess.

I knew through the nation all people could stay,

Warm in their beds, through the night and the day.

From the power that hummed at the speed of light,

And silently flowed through the houses at night.

Day after day, and year after year,

Blizzards and storms with nothing to fear.

As the Power Plant Man lay on his chair fast asleep,

I thought about others like him that work just to keep,

Our world safe from the cold and the heat and the night,

By keeping us warm, or cool and in light.

I looked in my bag for a gift I could give,

To the Power Plant Man who helps others to live.

I found that nothing seemed quite enough,

For the Power Plant Man had all “The Right Stuff”.

As I looked through my bag for the perfect choice,

I suddenly heard a muffled cigarette voice.

The Power Plant Man had stirred with a shock,

And all that he said was, “just leave me some socks.”

Then he rolled on his side, and scratched his behind,

And a tear swelled in my eye that left me half blind,

And I knew that the Power Plant Man was selfless inside.

He lived to serve others with courage and with pride.

I pulled out some socks and put them under the tree,

Then I walked nimbly back to go up the chimney.

Before I rose to return to my sled,

I picked up his hardhat and placed it on my head.

It was then that I realized the soot on my brow,

Had come from his hardhat I put on just now.

I often get soot on my clothes and my face,

But tonight I had been blessed by the man in this place.

So as I flew through the night to finish my plan,

I took with me some of the soot from that Power Plant Man!

Simplify

Merry Christmas to all! And to all a Good Night!!!!

santa-claus3

Power Plant Christmas Story

December, 1998 my brother who is now a full Colonel in the United States Marine Corp. sent me the following poem about Santa Claus visiting a Marine on the night before Christmas.  I, in turn, sat down and in about 30 minutes wrote a poem about Santa Claus visiting the house of a Power Plant Man.  Words flowed out as easily as Ralph writing about his wish to have a Red Rider BB gun.
First, here is the Marine story, and then after that, you can read the one about Santa and the Power Plant Man.  Notice the similarities….
I made the title for the Marine Poem a link to the website where I found a recent copy of the Marine Christmas Story:
 

‘Twas the night before Christmas, he lived all alone,

in a one-bedroom house made of plaster and stone.

I had come down the chimney with presents to give
and to see just who in this home did live.
I looked all about, a strange sight I did see,
no tinsel, no presents, not even a tree.
No stocking by mantle, just boots filled with sand,
on the wall hung pictures of far distant lands.
With medals and badges, awards of all kinds,
a sober thought came through my mind.
For this house was different, it was dark and dreary;
I found the home of a soldier, once I could see clearly.
The soldier lay sleeping, silent, alone,
curled up on the floor in this one bedroom home.
The face was so gentle, the room in such disorder,
not how I pictured a United States soldier.
Was this the hero of whom I’d just read?
Curled up on a poncho, the floor for a bed?
I realized the families that I saw this night,
owed their lives to these soldiers who were willing to fight.
Soon round the world, the children would play,
and grownups would celebrate a bright Christmas Day.
They all enjoyed freedom each month of the year,
because of the soldiers, like the one lying here.
I couldn’t help wonder how many lay alone,
on a cold Christmas Eve in a land far from home.
The very thought brought a tear to my eye,
I dropped to my knees and started to cry.
The soldier awakened and I heard a rough voice,
“Santa don’t cry, this life is my choice;
I fight for freedom, I don’t ask for more,
my life is my God, my Country, my Corps.
“The soldier rolled over and drifted to sleep,
I couldn’t control it, I continued to weep.
I kept watch for hours, so silent and still
and we both shivered from the cold night’s chill.
I didn’t want to leave on that cold, dark night,
this guardian of honor so willing to fight.
Then the soldier rolled over, with a voice soft and pure,
whispered, “Carry on Santa, It’s Christmas Day, all is secure.
“One look at my watch, and I knew he was right.
“Merry Christmas my friend, and to all a good night!”
 
Semper Fi
 
 And now for the story where Santa visits the Power Plant Man!!!
 

Merry Christmas Power Plant Men

Twas the night before Christmas, as I flew through the snow,

To a house full of kids, wife, dog and Jay Leno.

I came down the chimney with presents to share,

And to see what kind of he-man actually lived there.

I looked all about, and oh what a sight!

Four kids in their beds, without much of a fight!

A dirty pair of jeans, and a shirt full of holes,

Boots full of coal dust, worn shoestrings and soles.

A hardhat was hung by the chimney to dry,

With safety stickers, scratches, and earplugs nearby.

I felt that something was stirring in my chest,

And I knew that this man was different from the rest.

I had heard about men like this from watching Roseanne,

But now I was in the house of a Power Plant Man!

I looked down the hallway and what should I see,

A tool bag hanging behind the Christmas tree.

As I approached it to look at his side cutters,

I heard a strange sound, like a motor that sputters.

There on the recliner laid back as far as it can,

Lay the worn body of the Power Plant Man!

The hole in his sock showed a big toe that was callous,

From trudging all day through his Power Plant Palace.

His face was unshaven, his clothes were a mess,

He needed a shower, of that I confess.

I knew through the nation all people could stay,

Warm in their beds, until the next day.

From the power that hummed at the speed of light,

And silently flowed through the houses at night.

Day after day, and year after year,

Blizzards and storms with nothing to fear.

As the Power Plant Man lay on his chair fast asleep,

I thought about others like him that work just to keep,

Our world safe from the cold and the heat and the night,

By keeping us warm, or cool and in light.

I looked in my bag for a gift I could give,

To the Power Plant Man who helps others to live.

I found that nothing seemed quite enough,

For the Power Plant Man had all “The Right Stuff”.

As I looked through my bag for the perfect choice,

I suddenly heard a muffled cigarette voice.

The Power Plant Man had stirred with a shock,

And all that he said was, “just leave me some socks.”

Then he rolled on his side, and scratched his behind,

And a tear swelled in my eye that left me half blind,

And I knew that the Power Plant Man was selfless inside.

He lived to serve others with courage and with pride.

I pulled out some socks and put them under the tree,

Then I walked nimbly back to go up the chimney.

Before I rose to return to my sled,

I picked up his hardhat and placed it on my head.

It was then that I realized the soot on my brow,

Had come from his hardhat I put on just now.

I often get soot on my clothes and my face,

But tonight I had been blessed by the man in this place.

So as I flew through the night to finish my plan,

I took with me some of the soot from that Power Plant Man!

Simplify

Merry Christmas to all!  And to all a Good Night!!!!

santa-claus3