Tag Archives: SAP

Printing Impossible Power Plant Fast News Post

Originally posted: July 12, 2014:

Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.

A Honeywell Mainframe computer

A Honeywell Mainframe computer

This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.

As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.

This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.

It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..

We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….

I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they would be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.

There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided It would be best to stay away from that one. Then there was the “Reporting Module”.

That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.

A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.

“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.

Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.

Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….

So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!

I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.

I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.

Yeah.  Just like this

Yeah. Just like this — no not really

When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.

The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.

Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.

I found this diagram of a simple Hierarchical Database model on Wikipedia

I found this diagram of a simple Hierarchical Database model on Wikipedia

Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.

When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! Oh my Gosh!  You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”

She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”

You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.

She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast New Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”

She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”

Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.

When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….

Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burgert.

A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..

An example of the Company Memo Header on our Dot Matrix Printer

An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on.

Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.

First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.

You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.

Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:

Fast-old-news

Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Fast-News-Header Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.

She said she would take care of it…. and she did.

Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.

Memo Ben Brandt Received

Memo Ben Brandt Received

So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.

When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.

When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”

Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.

He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.

At the end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.

I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.

It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….

Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.

I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”

Comments from the original post:

    1. Ron Kilman July 12, 2014

      Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.

        1. Plant Electrician July 12, 2014

          Thanks Ron.
          I am still amazed by how many times I am told that something is impossible when I’m already doing it.

    1. Dave Tarvee July 12, 2014

      How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible to many times, what a group of talent at Sooner in one place unreal

        1. Plant Electrician July 12, 2014

          That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.

    1. Citizen Tom July 14, 2014

      Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.

      The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….

      Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.

  1. miller davidge iii August 9, 2014

    Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.

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Do Power Plant Men and Corporate Headquarters Mix?

August 6, 1996 in Corporate Headquarters America, jaws began dropping a few minutes before 8 a.m.  At first the security guard just thought some Power Plant Giant had taken a wrong turn and showed up at Corporate Headquarters to ask for directions.  When another one showed up, this time carrying his Playmate lunch box, hard hat on his head, and lip quivering looking for a handy spittoon, the men in their suits and women in their fine dresses began running for cover.  That was the day eight Power Plant Men took over the floor in the building where the Corporate Engineers usually lived.

If you want to understand the shock that emanated throughout the building, just picture the following bunch showing up on your doorstep:

Guardians of the Galaxy

Guardians of the Galaxy acting like Power Plant Men!

We had come from the four corners of the Oklahoma Electric Company  Power Plant Kingdom and we were there in Oklahoma City because Corporate America needed our help!  Two Power Plant Men from each of the main Power Plants were picked to help the company transition from the old Mainframe computer system to a new computer application called SAP.  SAP was going to combine all of our computer needs into one big application that runs on the new computer network.

SAP Logo

SAP Logo

Ernst and Young was the consulting company that was helping us install and implement SAP at our company.   The company began the implementation some time in March, and the big bang go live date was going to be January 1, 1997.  According to Ernst and Young, this was a physical impossibility.  There was no way we could convert all of our requirements into SAP realities in such a short time.

The Maintenance Module for SAP hadn’t even been fully developed.  We were actually working with SAP to design the module.  Our company had demonstrated how a Best In Class Maintenance process worked, and SAP was designing their module around our needs.  Everyone insisted that our aggressive timeline was too unreasonable and would never be met.

The Electric Company in Central Oklahoma had one Ace up their sleeve (well, maybe more than one)… That was “Power Plant Men!”  As I mentioned in last week’s post (See the post “Destruction of a Power Plant God“), I was told on Monday, August 5, to show up for work the following day in Oklahoma City to work for 10 weeks on an SAP project.

Mike Gibbs, a mechanic from our plant was going with me.  Our task was to convert all the Power Plant parts in the Inventory system in searchable strings that had a limited number of characters.  Mike Gibbs used to work in the warehouse, so he was a  good candidate for knowing what odd parts actually were.

Mike Gibbs

Mike Gibbs

We were a cross-section of mechanics and electricians, and warehouse people.  To give you an idea of how big our job was, we had over 100,000 different parts in the system.  75,000 of those parts were in the warehouse at the power plant where I worked.  There were over 5,000 different types of Nuts and Bolts… just to give you an idea of the task ahead of us.

Ernst and Young said the task would take the eight regular employees four months to complete the task.  The Electric Company said, “Power Plant Men can do it in 10 weeks.

We were able to use the office space used by all of the engineers because they all happened to be at the Coal-fired Power Plant in North Central Oklahoma where I normally worked because of the big explosion that destroyed part of the Turbine Generator room early Monday morning.  While they packed up to begin the work of reconstruction, Mike and I packed up and headed to Oklahoma City.

Most of the “out-of-town” Power Plant Men stayed in hotels for the next 2 1/2 months, but Mike Gibbs and I decided that we couldn’t be away from our families that long, so we decided that we would drive back and forth to work each day from Stillwater, Oklahoma.  This was about an hour drive with going to work traffic.  We would meet in the parking lot of a Mexican Restaurant at the edge of town and take turns each day driving to Oklahoma City.

Normally, in an instance like this, we would get paid a mileage that was farther than if we drove to the plant and maybe even driving time to and from work each day, but when our Plant Manager Bill Green found out we were driving back and forth, he refused to pay us anything.  He told us that it was far enough away that he would only pay for us to stay in a Hotel (which would have cost more than the mileage), he wouldn’t pay us mileage or even a per diem (which is a daily amount for expenses).

Bill Green knew that we were family men that wouldn’t want to be away from our families during the week if it was only an hour drive, so he played his card and said that we had to stay in a hotel, and he would pay the expense for that or he would pay nothing and we could drive back and forth all we wanted at our own expense, already knowing that we would rather wear our cars out and pay the extra gas each day to be with our families.  I just thought this was pay back for me being so rotten all the time.

The first week I was there, I worked on converting the 5,000 different nuts, bolts and screws into cryptic search strings that all began with the three letter search word for bolt:  BLT.  If you wanted to search for a Bolt in the SAP inventory, you would know it begins with a the letters BLT.  This only made me hungry all week, because to me, a BLT was a sandwich.  A mighty good one too, I may add.

Bacon lettuce and Tomato Sandwich

Power Plant Man sized Bacon lettuce and Tomato Sandwich

After the first week, it was decided that having Power Plant Men roaming around between offices asking each other questions about parts was a hazard waiting to happen, so the engineer that was running our project Mark Romano had a special holding pen… um… I mean, cubicle built just for us.  It was decided that we should all be together in what is called a “Bullpen Cube”.  All nine of us.  Bullpen was a good name considering that there was a lot of bull going around for all of us.

There were nine, because a young Corporate executive had been assigned to help us with all things “Corporate”.  His name is Kent Norris.  He was lucky enough to stay behind to work with us, instead of having to go spend the next 2 1/2 months at our plant up north helping to repair the fire damage.

Well.  I say lucky.  Lucky for us, maybe not for him.  After all, he was someone from “corporate” stuck in a cubicle with 8 rascally Power Plant Men that kept themselves motivated by playing practical jokes on whoever was willing to fall for them. Not ever having experienced the likes of us before, Kent was in for 2 1/2 months of relentless practical jokes being played at his expense.

I must say that we had a terrific time teasing poor Kent, but he was such fun and took our jokes so well, that we could only admire his resilience to bounce back and smile after we ran him ragged with one joke after the next.  I will go into more detail about the jokes we played on Kent in a later post.  For now, I am just mentioning our situation, so that you can get a picture of our situation.

Kent helped us with our expense reports each week, and showed us all the good places to eat lunch.  He helped us adapt to corporate life.  He even showed us how to use our temporary badges to badge in and out of the doors when we entered and left the building.

Mike Gibbs discovered a better way.  He just put his badge in his wallet, and since he was tall enough, when he walked up to the badge reader, he just pressed the back pocket of his blue jeans against the badge reader, and voila!  The door would open like magic!  Onlookers were always staring at this strange assortment of men in blue jeans and tee shirts walking through the office building during lunch.

I tried to remember all the people that were there in the cube with us… I remember that I was there, and so was Mike Gibb from the coal-fired Power Plant in North Central Oklahoma.

These are the 500 foot smoke stacks

Our Coal Fired Power Plant

Ken Scott, who was the Maintenance Superintendent at the Gas-fired Power Plant by Konawa, and David Roe who worked in the warehouse at that plant.

Seminole Power Plant at night outside of Konawa Oklahoma. This picture was found at: http://www.redbubble.com/people/harrietrn/works/1425122-seminole-power-plant

Seminole Power Plant at night outside of Konawa Oklahoma. This picture was found at: http://www.redbubble.com/people/harrietrn/works/1425122-seminole-power-plant

Doyle Fullen, an Electric Foreman from the coal fired plant in Muskogee, and Robert Christy, a mechanic also from that plant.

Power Plant in Muskogee Oklahoma

Power Plant in Muskogee Oklahoma

I believe Dan Hayer, the warehouse man, was there from the gas-fired plant in Harrah, Oklahoma on a small lake called Horseshoe Lake.  I don’t remember who else was there from that plant.  I remember seeing someone there, but I think he was a more of a quiet type and for some reason, his name has escaped me.

 

Horseshoe Lake Plant as it looked back then

Horseshoe Lake Plant as it looked back then

I was a sort of a computer programmer at this time, so I created small programs that would make our jobs easier.  I created icons on the computers so that people didn’t have to log into the apps, and I created a couple of other small programs that just automated the monotonous manual steps that we would have to do over and over again as we plowed through the 100,000 different part descriptions.

After the first week, we had converted over 15,000 parts, and were on our way to meeting our goal.

So, how did we do?  The Power Plant Men were able to convert all 100,000 parts in the inventory system to SAP in eight weeks!  Two weeks ahead of schedule.  This was typical for Power Plant Men, especially when you tell them it is impossible.  This was another example of doing things that others said couldn’t be done.

We were all scheduled to go back to our home plants two weeks early when Mark Romano, our project manager came to our cube to give us the news… We had performed our job so well, they wanted to expand our scope.  It seems that another department… I won’t mention which one, but their initials are T&D had been working on their measly 60,000 parts for the past 4 months and had only completed about 10,000 of them.  They wanted to know if the Power Plant Men would be willing to give them a hand to convert the 50,000 parts in their inventory system the same way we did for Power Supply.  Otherwise the go-live of January 1, would not be met since we were coming up to the end of September already.

Our Plant Managers had agreed that we could spend the next four weeks converting T&D’s parts as well, so of course, we agreed to stay on.  I’m not sure if Corporate Headquarters was ever the same after that.  Because we were able to stay on for the next four weeks, we were invited to an SAP banquet that we would have otherwise missed.  We stood out like a sore thumb.  I will write more about that banquet in a separate post as well as go into detail with some of the jokes that we played on Kent Norris.

Spending the 12 weeks in Corporate Headquarters was an important turning point in my career as a Power Plant Electrician.  When we were in the bullpen cube, I was sitting in a chair where I could turn my head to the right and look out a window over the parking lot for the building.  During the day I would watch people walking to-and-fro going about their business.

I had worked most of my adult life up to that point at a plant out in the country where when you climbed to the top of the 500 foot smoke stack and looked around, you could see fields and trees for 20 miles in any direction.  Looking out that window at people made a big impression on me.  Here I was sitting in an air conditioned office.  No Coal Dust.  No Fly Ash.  No ear plugs to deafen the sound of steam shooting through the pipes turning the turbines.  No 100 degrees in the summer.  No freezing my fingers off in the winter.  Just Power Plant Men quietly tapping on their computer keyboards, while they played jokes on Corporate Executive Kent.  — This was the life.

I thought… things don’t get better than this.  I was in computer heaven.  Even though it was unconscious at the time, something stirred in me that thought… maybe… just maybe, I’m ready for a change…. I’ll wait and see what God wants me to do…

Corporate Executive Kent Norris Meets Power Plant Men

I wonder if Kent Norris felt proud when his boss Wayne Beasley told him that he was being assigned to manage the eight Power Plant Men that were coming to Corporate Headquarters for the next 10 weeks to help prepare for the transition to SAP.  I’m sure he had no idea what he was signing up to do.  For the next 12 weeks, Kent bravely endured one torture after the other.

Kent Norris was a young Corporate Executive working for the Electric Company in Central Oklahoma when the Power Plant Men showed up at his doorstep August 6, 1996.  I wish I had a picture of Kent (Kent… I know you read this blog… if you send me your picture, I’ll add it to this post), because then you could see right away that he would be the perfect person for playing jokes.  Just like Gene Day back at the Coal-fired Power Plant where I worked.

Gene Day is the one standing on the right with the Orange shirt.

Gene Day is the one standing on the right with the Orange shirt.

See, you can tell by Gene Day’s expression that this guy was just right for Power Plant Jokes.  Kent Norris was much like Gene in this respect, and the best part was that he was young and wasn’t from a plant, so he had never experienced the Power Plant Lifestyle of perpetual joke playing (see the post “Power Plant Humor and Joking with Gene Day“).

At the plant, Power Plant jokes are such a way of life that they include a section on the timecard to enter the number of Power Plant Jokes performed during the day, along with how many were successfully implemented.  This was used to create a PPJ (for Power Plant Joke) Quotient that would go on your performance appraisal each year.  That way you could set your stretch goals for the following year.

I explained last week why the eight of us were at Corporate Headquarters in the post:  “Do Power Plant Men and Corporate Headquarters Mix?” so I won’t go into that much here other than to say that we were working for 10 weeks preparing the Inventory module in SAP so that our company would be prepared to go live with SAP on January 1, 1997.  SAP is an ERP or Enterprise Resource Planning System.

SAP Logo

SAP Logo

Once all 9 of us were sitting in one cube, (eight Power Plant Men, and one young Corporate Executive, Kent Norris), that was when the opportunity for Power Plant Jokes began to take shape.  Kent sat at the table in the middle of the cube next to the telephone.

Most of the Power Plant Men had their backs to each other as they all faced the edge of the cube.  This way, a person walking into the cube could easily see the computer monitors.  I sat on the end of a table at the end of the elongated cube where I could watch everyone and no one could see my monitor (and incidentally, I had a great view of the outside world).

At first we began our harassm….uh… I mean… jokes…. on Kent by easing him into it with very simple things… When he would step out of his cube, we would do little things like put water in his pen cap so that when he went to write something down and removed the cap, water would spill on him.

 

Pen Cap used by Corporate Executives

Pen Cap used by Corporate Executives

Other minor pranks were things like, unplugging the keyboard and mouse from the computer so that Kent would think that his computer had locked up.  He tried rebooting his computer and for five minutes couldn’t figure out how to fix his computer until he found that the mouse and keyboard were unplugged, at which point, several muffled chuckles could be heard emanating from the far corners of the cube… Not from me, because I had learned the fine art of keeping a straight face in the midst of a hilarious power plant joke — after years of training.

Kent was so good at having jokes played on him that I think he enjoyed them as much as we did.  He would respond with phrases like “You guys!!!  Geez!”  The Power Plant Men were so fast at implementing jokes on the fly that all Kent had to do was turn around to talk to someone that had come to ask a question and all the wheels on his chair would be removed and hidden in various locations throughout the cube.

Ken Scott was the Supervisor of Maintenance at the Seminole Plant, who I had worked with at our plant since I first showed up as a new summer help.  He knew I was a trouble causer from day one.  I wondered how he was going to take our constant jokes with Kent, but he helped out with the rest of us, and when Kent would run off to tell his friend Rita Wing (I think that was her name) about a new joke we had just played on him, Ken Scott would break out of his straight “uninterested” expression into a big smile and laugh out loud.

Mike Gibbs and I would evaluate the day’s jokes on the way home each day.  We were carpooling from Stillwater.

Mike Gibbs

Mike Gibbs

The jokes became more elaborate over time, and I was reaching out to others beyond our cube to help out.  At the time, we were using Windows 3.2 which had small program called “Windows Popup” (I believe the file name was popup.exe).  It was sort of an old version of IMing someone before chatting was really common.  I taught our team how to use it, so that we could pop up messages on each other’s computers to coordinate our jokes while we were doing our work without having to even look at each other.

Popup means so many things now that we all use Internet Browsers.  “Windows Popup” allowed you to locate someone logged into the network, and pop a message right up in the middle of their screen.  It would include the logon name of the person popping it up.  My logon name on the computer system was BREAZIKJ.  The popup message would say Message from BREAZIKJ in the title bar, and it would display the message.  Here is an example I found on Google Images:

 

Windows Popup in Windows 3.2

Windows Popup in Windows 3.2

I had noticed that Kent often talked to the admin for Dennis Dunkelgod, a manager over the Telecommunications team.

 

Dennis Dunkelgod

Dennis Dunkelgod

I had worked with Dennis a couple of times running telephone cable at the coal-fired power plant in North Central Oklahoma when we needed to install the computer network. I sent a Popup message to his admin asking her if she would help us play a joke on Kent.  The message was something like this…. “We are going to play a joke on Kent Norris and were wondering if you would like to help us out.”

The young lady admin didn’t know what to think when this message popped up in the middle of her computer screen, though she knew where it came from because our cube was just across the aisle from her.  She took a print screen of the message and gave it to Dennis.

Dennis, not knowing the ways of Power Plant Men didn’t know what I meant by “joke” and thought we might be planning something inappropriate.  So he came to our cube and asked who was this person BREAZIKJ.  I told him I was Kevin.  He asked me if I had sent that message.  I told him that I had sent it. (In trouble again… as usual).  As Dennis was replying Kent Norris walked into the cube and saw Dennis dressing me down.  He was saying that things like this did not belong in the workplace and he didn’t want to hear about this again!  I replied, “all right.”

Dennis left the cube, and Kent asked what was going on, so I said, “We were planning on playing a joke on you, and so I asked the admin sitting over there if she would like to help us out and it upset Dennis.”  Kent knew that Dennis was just looking out for him, so he explained that to us that Dennis misunderstood our intention.

One joke I played on Kent was this… Since he always answered the phone in our cube, I found a way to connect to a modem on the mainframe and dial out of the company (thanks Craig Henry for the tip), and then dial back in again and ring a phone….  So, I would wait until Kent hung up from the phone, which was just one second after he would say “Toodles” (which was Kent’s way of saying goodbye), then I would ring the phone and hang it back up.

Kent would answer the phone with his regular telephone answering phrase that I don’t quite remember, but it was something like, “Kent Norris, how may I help you?” only more interesting than that.  When he answered the phone the first time, he was surprised to find that no one was on the phone.  He hung it up and said, “That’s odd.”  Then throughout the week, at various times, just as Kent hung up the phone from a conversation, I would ring his phone again.

Kent began troubleshooting it… he noticed that the ring indicated that it was an outside number calling, but it seemed like the phone was malfunctioning, so he created a trouble ticket to have someone look into it.  Of course, the phone was working fine.

One day, Toby O’Brien came to my cube to ask me if I could tell him how I would do a root cause analysis on a particular accident.  Toby was working for the safety department at the time.

Power Plant Engineer and Good Friend - Toby O'Brien

Power Plant Engineer and Good Friend – Toby O’Brien

I was showing him on the computer how I would make a hierarchy of causes and how each cause could be caused by something else, making something that looks like an organizational chart of causes.  While I was talking to him, Toby was looking over my shoulder at the computer screen.  Kent was talking on the phone… As I was talking to Toby, I was also listening to Kent’s conversation and I could tell he was wrapping it up, and I wanted to ring the phone.

So, as I continued talking along with Toby, I opened up the program I had configured to ring the phone and had it all ready to click the button when Kent said “Toodles”.  I could tell that Toby was a little confused by my talking to him while I was opening another program and acting oblivious to it. Still explaining to Toby as if nothing was happening I hit the call button just as Kent hung up the phone, and it immediately rang.  As Kent picked it up, I hung up and closed the program.  Kent said, “Hello this is Kent Norris….. Damn!  Kevin!” as he slammed the receiver back down on the phone.  For some reason Kent thought I was doing something, though, he couldn’t figure out what.  I just gave him a confused look.

At this point I heard a chuckle from Toby, he had a grin much like his picture above. I couldn’t hold it in much longer as my stomach was beginning to quiver and my body was shaking.  So I slunk down in my chair so Kent couldn’t see the smile on my face and put my hand over my eyes to try and concentrate on making a straight face again.  I squeaked out “…and that’s how I would do the root cause analysis on that accident.”

The climax of the Telephone joke was when one day, I set the program up for redial and left to go to the bathroom.  The phone kept calling Kent once every minute.  When I returned to the cube, Kent said, “Kevin!  Stop ringing my phone!”  I said, “I just went to the bathroom!  How could I be ringing your phone?”  At that point the phone rang and Kent said, “Pick it up!”  I picked it up and listened, and said, “There’s nobody there.  But you can’t blame me for that.”  Then I returned to my computer and turned off the program and didn’t call him anymore after that.

The most elaborate joke played on Kent began when one day Kent made the statement that he had never been to a Power Plant and no desire in the world to ever visit a Power Plant!  I think someone had asked him if he had seen the control room at one of the plants and that was his response.  So, when an opening for an operator came up at our plant, we told Kent that we had sent in his application for the Operator job at the coal-fired Power Plant in North Central Oklahoma.

Kent didn’t believe us of course, he thought this was just another little joke we were playing.  We told him that we put all the right things in the application so that he was sure to get the job.  Even though he would tell us that he didn’t believe us, we could see the small hint of doubt on his face, which made it a successful small joke… but this was only the beginning.

A couple of weeks later, Kent received word that since all the engineers were up at our plant in North Central Oklahoma they were going to hold their monthly safety meeting there and Kent and Rita were going to have to drive up to the plant to attend.  Which meant, Kent didn’t have a choice, he was going to have to visit the plant after all.  What Kent didn’t know was that his boss Wayne Beasley had been updated by Ken Scott about what we had told Kent about applying him for the operations job at the plant.

We told Kent that the real reason Wayne was having the meeting at the plant was so that Kent would be able to have his interview for the operations job, because they had accepted his application.  Of course… again… he thought we were just kidding him since he said he had no desire to even visit a plant in his life.

Using Windows Popup (since IM wasn’t around yet), I sent messages to Denise Anson, the receptionist at the plant telling her about our plan with Kent. When Kent and Rita drove up to the main gate at the plant and said that it was Kent Norris and Rita Wing from Corporate Headquarters, Denise replied with, “Oh yes.  Kent Norris.  You have an interview for the operator position.”  Kent said something like, “No, I’m just going to a safety meeting.”  At this point, he couldn’t believe that the joke had actually reached the plant.

Denise messaged me using Windows Popup that he had just entered the gate…. I sent a popup to Ron Madron, who was going to ride up in the elevator with him letting him know that Kent was on his way to the parking lot…. When Kent and Rita entered the building and stood at the elevator, Ron Madron entered from the Maintenance Shop and entered the elevator with Kent and Rita.  Ron asked who they were and when Kent told Ron who he was, Ron replied with “Oh!  You’re the new operator!  Good to meet you!”  Kent could not believe that we had involved yet another person in our joke…

Ken Scott told me that he had talked to Wayne Beasley, Kent’s manager who was holding the safety meeting.  Here is his LinkedIn picture:

Wayne Beasley

Wayne Beasley

Wayne had told Ken that he was going to make an announcement during the Safety Meeting that Kent Norris was going to soon begin working at the plant as their new operator.  I messaged to Denise to ask her where Bill Green, the Plant Manager was because I wanted to fill him in on the plan.  Denise told me he was in Wayne Beasley’s Safety Meeting.

I asked her if she could go get him out of the meeting because I needed to talk to him right away.  So, she went and interrupted the safety meeting to tell Bill that I was on the phone and needed to talk to him.  When Bill answered, I told him about the elaborate joke we had been playing on Kent Norris and how Wayne Beasley was going to announce in the meeting that Kent Norris was going to become an operator at the plant.  Bill said thanks for letting him know because if he didn’t know it was a joke, he might have been upset if Wayne said that without him knowing it was coming…..

So, here is what happened in the safety meeting….. As the meeting was coming to a close, Bill Green, the Plant Manager, stood up and said, “We would all like to welcome Kent Norris at our plant and hope that he will enjoy coming to work for us as an operator.”  — The perfect execution of a power plant joke after weeks of preparation, it was executed flawlessly.

Later that afternoon when Kent came back to our cube at Corporate Headquarters, he said that was the greatest joke ever!  He couldn’t believe how we had everyone involved up to the plant manager.  We were all glad that it went off without a hitch.  We were also glad that Kent had enjoyed it so much.  He said that it wasn’t until he walked in the control room and they didn’t know who he was that he felt sure that he really wasn’t going to be an operator at the plant.

The joke where I laughed the hardest was during the last week working at Corporate Headquarters.  Wayne Beasley had come back from our plant to work where he normally worked, and he wanted to take our team out to lunch with Kent to congratulate us for doing such a good job. So, they picked a Mexican restaurant in Bricktown just east of downtown Oklahoma City.

When we walked into the restaurant, Doyle Fullen, the Plant foreman and electrician from Muskogee told the waiter that it was Kent Norris’s birthday.  He told them that he was very shy and would deny that it was his birthday, but we were all bringing him out to lunch because we were celebrating it.  So, toward the end of the meal, out came the group of waiters singing Felice Navidad carrying a huge Sombrero.  Which they placed on Kent’s head!

Google Image of Large Sombrero

Google Image of Large Sombrero

We all sang Felice Navidad at the top of our lungs and clapped and laughed.  I laughed so hard at Kent’s culmination of Power Plant Jokes!  Rarely in my life have I laughed so hard as Kent stood there under this huge sombrero looking humiliated and at the same time proud to be so well loved by the Power Plant Men!

The week ended on Friday afternoon around 3pm, as each of us started leaving one at a time to drive back home for the last time.  Doyle and Bob Christy left first because they had the farthest to drive.  the rest of us left some time later.  Each saying goodbye to Kent a couple at a time…. until Kent was left sitting in the bullpen cube all by himself.  Thinking…. “I’m finally rid of these bozos!”

Unknown to Kent, the majority of us didn’t exactly leave the building… instead  we each went into the bathroom where I was the last to enter…..  I carried a bag that was full of 12 cans of various colors of Silly String:

 

Power Plant Silly String

Power Plant Silly String

Once everyone was ready, we snuck up to the side of the cube where we could hear Kent typing on a computer and with all 12 cans the six of us left sprayed silly string over the cube totally covering Kent in Silly String.  That was our last goodbye.  We couldn’t leave without one more Power Plant Man Joke!

A week or two after I returned to the plant, I received the following letter through Intra-Company mail:

Note I received from Kent after I returned home to our power plant

Note I received from Kent after I returned home to our power plant

For years after, and up to today, I consider Kent Norris a dear friend.  One day when I was at the Stillwater Public Library during their yearly book sale, I found a book that I just had to buy for Kent.  It was perfect!  I sent it by intra-company mail.  Kent thanked me for it…. I figured it would remind him of the time he spent trying to Corral a passel of Power Plant Men!  Oh… here is a picture of the book:

Tootle the Power Plant Coal Train

Tootle the Power Plant Coal Train.  See the coal spilling out?

Power Plant Marine Battles with God and Wins

One thing I learned while working with Power Plant Men is always expect to be surprised.  I just didn’t quite expect one September morning in 1996 to have a Power Plant Engineer sit down next to me and tell me about the day when he decided to brutally murder his wife.  The eight Power Plant men sitting in a circle with their backs to each other working on computers all turned their chairs around and listened intently as Mark Romano, a Power Plant Engineer poured out his soul.

I had first met Mark Romano five years earlier at the Muskogee Power Plant when I went there for three days to be trained on how to troubleshoot the telephone system we used at the Power Plants.  It was called a ROLM system.  I gathered that Mark had coordinated the training and was sitting through the class as well.  The name of the course was “Moves and Changes”.  What a great name for a course on how to work on a telephone system.

A ROLM Phone Computer

A ROLM Phone Computer

Mark was a clean cut engineer from the power plant in Mustang Oklahoma.  He had just been hired by the Electric Company and was the type of person that you immediately liked because he seemed to have a confident stature and smile.  The look in Mark’s eyes was a little wild as if he was mischievous, which also made him an instant candidate to become a perfectly True Power Plant Man.  I didn’t know at the time that Mark had been in the Marine Corps.

The day that Mark decided to reveal his deep dark secret he was the coordinator of the SAP project the 8 Power Plant Men were working on at Corporate Headquarters.  To learn more about that project see the post: “Do Power Plant Men and Corporate Headquarters Mix?

SAP Logo

SAP Logo

It was clear when Mark entered our over-sized cubicle that day that it was specifically because he had something on his mind that he wanted to share.  Even though he began telling his story directly to me, after the rest of the Power Plant Men had turned their chairs and were sitting there in silence with their jaws dropped and their mouths open in astonishment, Mark stood in the middle of a circle sharing his story with all of us.

The story began ten years earlier when Mark was a U.S. Marine.  He was on an extended mission in Central America on some covert missions.  I figured it had something to do with Oliver North and El Salvador, but Mark didn’t go into that much detail about the actual mission.  He just mentioned that he had been out of pocket for some time while he was away on this particular tour of duty.

Marine Corps Flag

Marine Corps Flag

While sitting on the military plane flying home to Tinker Air Force Base in Midwest City, a suburb of Oklahoma City, he was anxious to finally see his wife again.  He hadn’t seen her for a long time and was looking forward to coming back home.  The anticipation of returning home grew the closer he came to his destination.

As Mark disembarked from the aircraft families of Marines poured out to greet their Heroes who had put their lives on the line and their families on hold while protecting and serving their country.  Wives and children were hugging the Marine soldiers as Mark walked through the crowd looking around frantically for his wife.  He was searching for his wife who was not there.

I don’t remember the details of the story at this point, but I believe that Mark took a cab or a friend drove him to his home in Oklahoma City.  When he arrived home he met his wife at the door that told him that she had basically left him.  She had found someone else and Mark was no longer welcome in his own home.

I think at this point Mark went to temporarily stay at another soldier’s home while he worked out what exactly he was going to do with his life.  He didn’t really come back to a job waiting for him.  He had always been a Marine.  Mark has served his country in a covert war in a distant country that didn’t exactly measure up to Mark’s idea of “defending America from the Halls of Montezuma to the Shore of Tripoli” even though the “Halls of Montezuma” may not have been too far away from where Mark had been deployed.

Out of a job, a wife that had waited until he was on the front doorstep of his house to tell him that she had left him, and no where to go, Mark began to spiral down quickly.  The first stage of grief is denial.  Mark could not believe this was happening.  After serving his country, he comes home and finds that his wife has kicked him out of his own home. How can something like this be happening?  Just fall asleep on this couch and maybe when I wake up, it will all turn out to be a big mistake.

The second stage of grief is Anger.  This is a necessary stage in order to go through the process of grieving.  Sometimes we can process our anger quickly and move onto the next stage of grief toward healing.  Other times, Anger can become overwhelming.  Feuds can begin.  Wars between nations.  Husbands can murder wives.  An all consuming hatred can take hold which leads only to death.

This was where Mark’s grief had left him as he sat on the couch at his friends house.  He had nothing left in the world.  Nothing but Anger.  Sitting there staring at the wall of the apartment while his friend was at work, a plan began to take hold in Mark’s mind.  The plan centered around one thing…  Revenge.  Complete and total annihilation.  Murder and Suicide.

As if on auto-pilot Mark waited until the opportune time when his friend was gone.  Then he gathered his equipment, put on his khaki’s and put his assault rifle in his car.  He had planned his route.  He was driving to the neighborhood just down the street from his house, where he was going to park the car.  Then he was going to proceed through the neighbor’s backyard and attack from the back door.  He was going to kill his wife and then himself.  He was on the last mission of his life.

With all of his equipment ready, his car parked, ready to begin his assault, he stepped out of the car and onto the curb, ready to make his way across the backyard, suddenly he heard the quick burst of a siren from a police car and over a police car speaker a police man yelled, “Stop Right There!”  Instantly because of his experience in the Marines, Mark ducked down behind a transformer box that was right next to him.

A Transformer like this

A Transformer like this

The Police were waiting for him!  How could this have happened?  He hadn’t told anyone about his plan.  Maybe his friend had figured it out.  However the Police had figured out his plan, they were there now 50 feet away in a police car.  Mark decided that he would just have to go down right here.  This was it.  No one was going to take him alive.

A Policeman jumped out of the car, gun drawn… Mark prepared to leap up and begin shooting…  In the next few seconds… Mark was laying behind the transformer dead.  Pierced directly through the heart.

Just as Mark stood up to shoot the policemen, the officer ran around the car away from Mark.  He ran up into a yard on the other side of the car where he confronted someone who had just come out of the house he was robbing. Mark quickly ducked back down behind the transformer.

The officer had not been confronting him at all.  He was arresting someone who had been robbing a house.  He hadn’t even seen Mark!

Mark sat crouched behind the transformer and the sudden realization that he had just come face-to-face with God became clear.  Suddenly all the anger that had built up disappeared.  God had stopped him in his tracks and instantly pierced his heart with Love.

Mark laid there as if dead for some time while the arresting officer drove away with his prisoner.  When Mark finally stood up, he was no longer the Mark that had been alive the past 25 years.  This was a new Mark.  Some would use the phrase… Born Again.

In that one instance when Mark ducked back down behind the transformer, he relived the moment that Saul experienced on the road to Damascus.  In a flash he had come face-to-face with Jesus Christ.  The new Mark put his gear back in his car and drove back to the apartment and began to live his new life as if it was day one.

Sometimes it is when there is nothing left that you find everything.

Mark finished telling the Power Plant Men his story by saying that now he lives each day as if it is precious.  He has been saved for some purpose.  He lives with God in his heart.  I think we were all turning blue because we had forgotten to breathe for the last five minutes of Mark’s life story.  We finally all breathed a sigh of relief and felt the love that Mark had for each of us as he looked around the cube.

So, what did Mark do after he returned to the apartment back in 1986, ten years before he told us this story?  He decided to enroll in college at Oklahoma State University in Stillwater Oklahoma, where I lived.  He obtained a Mechanical Engineering degree and went to work in 1991 for the Electric Company at the plant in Mustang.

I wondered if he ever thought about the fact that he went to work for the same company that owned the transformer that Mark ducked down behind the day he fought his battle against God and Won.

A company engineer had decided one day years earlier while helping to plan a neighborhood that they needed to place a transformer right at this spot.  We make decisions each day that have consequences that we never know.  He never thought… “Yeah.  Place the transformer right there.  This will be needed some day by someone who needs to have a one-on-one with God who will convince him to be an Engineer for the very same company.

Mark has kept in touch with me through the years.  He sent me an e-mail around 2004 when I was working at Dell telling me that he had decided to obtain his pilot’s license.  He felt as if he should pilot an airplane.  He was even thinking about leaving the electric company to become a full time pilot.

A few years later, he became an FAA Licensed Private Pilot.  He sent me an e-mail that day letting me know.  Mark is now listed in the Federal Aviation Administration’s Airmen Certification Database and was recognized by the FAA on September 18, 2013 as a pilot that sets a positive example in the Aviation Business Gazette.

When Mark was telling us of his life and death experience, I was having flashbacks of a similar experience that had happened to me when I was in High School.  I bring this up only to mention that when I had come to the point where I had lost everything in my life, even my own sanity, I came face-to-face with a friend who pulled me out of it in an instant.  Only, it wasn’t Jesus Christ, as it was in Mark’s case.  It was a friend of his.  Saint Anthony.

St. Anthony of Padua

St. Anthony of Padua

Saint Anthony picked me up that one day when I was at the end of my rope, and since that time, I have felt the same joy in life that Mark experiences.  I believe that “coincidence” is a word we use to explain things that seem too unlikely to happen on purpose.  Some of us think that nothing is a coincidence.  Everything that happens has a purpose.

Some may say it was a coincidence that the exact moment that Mark stepped out of the car and a policeman yelled “Stop Right There!” to someone else….  Yeah.  I’m sure that happens all the time…

I didn’t wake up today knowing that I was going to write this story about Mark.  Before last week’s post about my friend Bud Schoonover, who died the previous week, I had told two stories about our experience in Corporate Headquarters where Mark Romano had been our project manager.  So, I thought, “Is there anything else about our time there that I could write about, and the story that Mark had told us had come to mind.

It was only at the end of the story that I thought about how Saint Anthony the “Finder of Lost Items” found me in the woods that winter day.  Saint Anthony’s feast day is today… June 13.

I thought it was fitting that Mark Romano became a pilot.  I think it has to do with his desire to be close to God.  To be soaring like an eagle close to the “heavens”.  Here is Mark’s LinkedIn photo:

Mark Romano

Mark Romano

 

What Does it Take to Motivate a Power Plant Man?

My friends will tell you that I tend to not take things too seriously.  It seems that the more serious the situation, the more I joke around about it.  I know that this drives some people up the wall sometimes.  Bill Bennett, our A Foreman, used to call me “rascal” and maybe that was because I was one.  That was the way life seemed to be for the majority of the people at the Power Plant.  One of the funniest days in my life happened when Corporate Headquarters learned a thing or two about not taking things too seriously.

Eight Power Plant Men had been assigned to work in Corporate Headquarters for a ten week period.  I wrote about the reason for this in the post: “Do Power Plant Men and Corporate Headquarters Mix?”  I also wrote a post about how the Power Plant Men played one joke after the other on Kent Norris the entire time.  See the post:  “Corporate Executive Kent Norris Meets Power Plant Men“.  We know that the entire floor of corporate headquarters was kept in a slightly disturbed state as they were constantly hearing the “hee-hawing” coming from our over-sized cube where they had put us in a corner of the building hoping to isolate the ruckus we were making constantly.

We didn’t make enemies of our victi… uh.. I mean “our friends” when we played jokes.  We tried to do them in such a way that they would appreciate the thought and ingenuity that went into each joke we played on them.  On the other hand, passerby’s and those that worked within earshot had to endure the constant uproar of laughter.  They were missing out on all the fun, and we were just being a bother.

I think that’s why we received the initial reaction we did when we arrived at an SAP banquet during the last week we were going to be at Corporate Headquarters.  The banquet was being held in a banquet room in a hotel on the west side of Oklahoma City.  We had all carpooled in a couple of cars and arrived at the same time.

When we walked into the banquet room, we could see right away that we didn’t fit in.  No one had told us that we were supposed to wear a suit…. well, it wouldn’t have mattered if they had, we still would have arrived in our blue jeans and tee shirts.  At least our clothes were clean.  I didn’t have one coal dust stain on my entire shirt.

Yeah.  Just like this

Yeah. Just like this

We were told where we were supposed to sit.  The Power Plant Men were directed to a large circular table in the back middle of the room.  We figured they didn’t want us close to podium in case someone was going to be taking pictures of the speakers.  This was an appreciation lunch for the SAP project teams.  We were only a small group compared to the rest of the room.

During the lunch, recognition was given to the different SAP teams.  We were mentioned for having completed our tasks two weeks early and had been given additional work and had completed that as well.  All together, we had rewritten over 140,000 warehouse part descriptions so they would fit in SAP and would be easily “searchable”.  We stood up and bowed and everyone applauded.

SAP Logo

SAP Logo

I think up to that point, the rest of the room had thought that the people sitting at our table was going to be providing the entertainment and that we were all “in costume”.  Once they realized that we were Power Plant Men, their gaze turned from “anticipation” to “curiosity”.  When a bunch of Power Plant Men are all sitting at one table and there is food involved, we can become quite a spectacle.

After the lunch was over and recognition and awards were given, an interesting man stood up and started to speak.  He seemed like a rather goofy person and while he spoke he kept playing with a paper cup.  Popping it up in the air and catching it… or accidentally not catching it and having to go pick it up.  I thought he was becoming rather annoying as he kept distracting us from his boring words of wisdom because he kept playing with this stupid paper cup.

After a minute, he mentioned that there are lots of things you can do with a paper cup to entertain yourself.  You can pop it up in the air and try to catch it.  You can turn it over on a desk and beat it like a drum.  You can put in over your mouth and suck in to create a suction and walk around with the cup stuck to your face in order to impress your coworkers.  You can talk into it and sound like Darth Vader.  You can tie a string between two paper cups to make a telephone.

Ok.  That was a little more interesting than the speech he had been making.  I began formulating in my mind how I might play a trick on Gene Day using a paper cup telephone when I returned back at the plant.

Phone made from paper cups

Phone made from paper cups

I borrowed this picture from a fellow WordPress blogger:  “The B.S. Report

This person’s name turned out to be Stephen Kissell and he is a “motivational speaker”.  I had heard about Motivational Speakers by watching Chris Farley on Saturday Night Live as the Motivator who lived in a van down by the river.  See the following short YouTube loop for my conception of a Motivational Speaker:

for those who can’t view the video from the video above can click here:  “Matt Foley Down by the River

Anyway, Steve Kissell was dressed about the same way as Chris Farley in that skit.  It was definitely mismatched clothing.  I wondered if he lived in a van down by the river as well.

Then Stephen said that he needed some people from the audience to come up and help him with something.  He had the names of some people he would like to help him.  Obviously, someone had given these names to him in order to make the next “skit” he was going to perform turn out best.  He called up three people, a couple of well dressed and prim and proper ladies and a man.  They looked like they were the upper class stuck up types which, as it turned out was essential for this to play out properly.

Then Steve explained that in projects, in order to complete large task, you just have each person do smaller tasks, and when you put them all together, you can actually perform something great.  So he asked each one to do one little task when he tapped on his paper cup.

I don’t remember the exact tasks, but they were simple like shrug your left shoulder, and then your right, or squat down and then stand back up.  Little things like that.

Then after he had instructed each person what they should do, he tapped out a tune on the paper cup and they each performed their simple tasks over and over until he stopped.

After trying that a few times, he added other little tasks to each person one at a time.  The result was that after a while he had each of them performing a real goofy dance that made them all look silly dressed up in their finest clothes dancing around like kids.

There was something so funny about the way Stephen Kissell had set this up that everyone was laughing their hearts out.  The laughter was so thunderous that it sounded like one loud roar.  I thought I was going to lose my lunch.   I laughed so hard I couldn’t breathe.

This guy who had stood up and begun by annoying his audience (which was my philosophy as well… See the post:  “Power Plant Art of Making a Bad First Impression“) had turned them into driveling piles of laughter after 10 minutes.  Up to that point, I hadn’t laughed that hard since I had seen the movie “Gus” when I was a boy.

The movie Gus

The movie Gus

Ok.  Here is a side story about the movie “Gus”.

In 1976, when I was 15 years old, my brother (who was 11) and I went to the movies to see a Disney movie called “Gus” about a donkey who can kick a football through the goal post and ends up on a football team.  It starred Don Knotts and Tim Conway, two comedians who were masters of slap stick comedy.  This was still back when the movie theaters were large and there was only one theater in the building.  — Yeah.  They would only show one movie at a time.  Amazing.  Huh?

Anyway, there is a scene in a grocery store where they are chasing the donkey down the aisles trying to catch him.  The comedy had built up so much that by that point the entire audience of children were laughing so hard that the sound was deafening.  You literally could not hear anything but a loud constant roar.  I remember that I could hardly breathe I was laughing so hard.

I suppose it is a little like the Kennedy/Nixon debate…  When you heard it on the radio, Nixon won the debate, but when you saw it on Television, Kennedy won the debate…  I say that because fast forwarding 10 years, in 1986, I had the opportunity to watch Gus on TV.  I couldn’t wait to relive the hilarious moment in the Grocery store.

When the moment finally arrived, it came and went and I didn’t really see much humor in it at all.  It was just Don Knotts and Tim Conway fumbling around acting goofy.  I couldn’t understand what had been so funny in the movie theater when the entire theater had erupted with such intense laughter.  I guess you just had to be there in the movie theater at the time.  Whatever it was didn’t translate to the TV.

I talked to my brother about it a few years later when he brought up the same topic.  He said he had rented the movie Gus and had insisted that his four children sit and watch it all together as they ate popcorn.  They all sat around and watched the movie and my brother Greg said, “it wasn’t funny at all.”  He couldn’t figure it out.

End of Side Story

I heard that same statement a few years later when I had said something at Dell and my manager thought it was so funny that she went and repeated it to our director.  When she did, she said it didn’t sound funny at all when she said it.  The truth is, it’s not always what you are saying… it’s how you say it.  The inflection in your voice and the expression on your face.  Pausing at just the right time.

When we had all been sufficiently slain in the spirit of Stephen’s humor, and the banquet was over, we were all given a copy of Stephen’s book “Surviving Life With Laughter”.

Surviving Life With Laughter by Steve Kissell

Surviving Life With Laughter by Steve Kissell

We were also given a copy of a second Steve Kissell book:

Never Take Comedy From a Stranger

Never Take Comedy From a Stranger

In Steve Kissell’s books, he tells stories and jokes that you can use or modify to fit the type of job you may be in at the moment.  This was something that Power Plant Men already knew how to do well, but always appreciated a good joke.

I found that Stephen Kissell is still out there after 19 years spreading good humor to the corporate world and the rest of humanity.  If you’re in the need of a motivational speaker.  You may consider looking up Stephen.  Or…. you may find him living in a van down by the river!

Stephen Kissell -- Learn more about him at http://kisselltalks.com

Stephen Kissell — Learn more about him at http://kisselltalks.com

As my readers know, I have written a number of posts about Power Plant Humor, See the post:  “Power Plant Humor and Joking with Gene Day“.  Humor is the best motivator I have found to keep people on track and not get too carried away with details.  I have learned this by working with the Power Plant Men over the years.

The most solid advise I remember from the “Pre-Cana” sessions (a program you have to go through in order to be married in the Catholic Church) we had with the priest when my wife and I were preparing to be married was “Always keep your sense of humor”.  So, when the situation looks hopeless, and there doesn’t appear to be a viable solution available, that is the time to take a step back in your mind and look for the humor in the situation.

It has always been important that true Power Plant Men not play jokes on another person in a way that would end up hurting them.  Whenever that would inadvertently happen, then a sincere apology would definitely have to follow and some sort of retribution.  Usually, sharing your Squirrel Stew with them during lunch was an appropriate form of retribution for any joke gone awry.

Even though we played one joke after the other on Kent Norris, after 12 weeks of torment, he still remained friends with the Power Plant Men.  I heard from him a week after we left when Kent sent a letter to me through intra-company mail.  He returned my name tag to me….  I have kept this letter with the name tag since that day in 1996 as a reminder of the days we spent torturing Kent with humor:

Note I received from Kent after I returned home to our power plant

Note I received from Kent after I returned home to our power plant

 

 

How Many Different Power Plant Man Jobs?

In the morning when a Power Plant Man drives through the gate at the plant, with the boilers and smoke stacks looming ahead of them, they know that whatever lies ahead for them can be any one of over 20,000 different Power Plant Man Jobs!  Yes.  That’s right.  There are over 20,000 separate jobs that a person can be assigned on over 1,000 different pieces of equipment.

Power Plant at sunset

Power Plant at sunset

The bravery brings to mind the “Charge of the Light Brigade” (by Alfred Lord Tennyson), where “…All in the Valley of Death rode the six hundred”… only there were about 44 He-men and Women to repair whatever was in need of repair that day.  And as in the commemorative poem about the Battle of Balaclava where “… Cannon to the right of them, Cannon to the Left of them Cannon in front of them… Into the Jaws of Death, Into the Mouth of Hell Rode the Six Hundred.”  Or 44 in the case of the Power Plant Men and Women.

The Charge of the Light Brigade

The Charge of the Light Brigade

It is true of the bravery possessed by True Power Plant Men and Women as they go about their daily quest for perfection.  Unlike the Charge of the Light Brigade, who through an error in the command structure was ordered to perform a suicide mission, Power Plant Men go into daily battle well prepared using the correct tools, Safety Gear, Clearance Procedures and the knowledge of how to perform any one of the 20,000 jobs that could be assigned to them on any given day.  (wait!  Did I just create an extremely long run-on sentence? — No wonder I could never get an A in English class!).

As Lord Tennyson Memorialized the Battle of Balaclava in 1854 by writing the poem, “The Charge of the Light Brigade”, one day when I showed up to work during the spring of 1998, I was assigned a similar task at the Coal-fired Power Plant in North Central Oklahoma.  “What’s that you say? Similar to writing the Charge of the Light Brigade?”  Yeah.  You heard me.  I was given the job of chronicling each and every task that a Power Plant Man or Woman could possibly ever perform at the Power Plant.

For the next three years, I spent 50% of my time at the plant sitting in front of a computer in the Master Print Room (where the master blueprints for the entire plant are kept) entering each task into the program called SAP.  You may have heard me mention this program before.

SAP Logo

SAP Logo

We had started using SAP a year earlier at the Electric Company.  The benefit of using this product was that it connected all of the functions of the company together into one application.  So, as soon as a Power Plant Man took a part out of the warehouse, it was reflected in the finance system on the Asset Balance sheet.  When our time was entered into SAP, the expense was calculated and charged to the actual piece of equipment we had been working on during that day.  It gave us a lot of visibility into where and how the company was spending their money.

This became even more useful if we were able to tell SAP more and more about what we did.  That was where Ray Eberle and I came in.  Ray was assigned to enter all of the Bill of Materials for every piece of equipment at the plant.  I was assigned the task of entering all of the possible jobs that could be performed at the plant into SAP.

I entered jobs into a section called “Task Lists”.  When I created a task about a specific job, I had to tell SAP all about how do perform that job.  This is referred to as “Expert Data” in the world of Enterprise Software. (sorry to bother you with all these boring technical terms).

Each task had to include any Safety Concerns about doing the job.  It included a list of instruction manuals for the equipment that needed to be repaired and where to find them.  I had to the include the Safety clearance procedure that needed to be performed in order to clear out the equipment before working on it.

The Task also included all the parts that could be used to fix the equipment if something was broken along with the warehouse part number.  Then I would add a list of tools that would be used to perform the job.  This would include every wrench size, screwdriver, soft choker, come-along, pry bar, and nasal spray that might be needed for the job (well, you never know… there could be job that required the use of nasal spray).  Ok.  You have me… I only threw that in there because I found this great picture of Nasal Spray on Google Images and this was the only way I think of to show it to you:

Nasal Spray

Nasal Spray

Finally I would list each of the steps that a person would take to fix the equipment they were assigned to repair.  This was a step-by-step procedure about how to perform the job.

My first thought when I was assigned the job of chronicling every possible job a Power Plant Maintenance Man could perform was “Great!  I will get to work on the computer!  Everyone will be glad to help me with this task as it will make their lives easier!”  Well… After I began the task of collecting information about the jobs, I unexpectedly found a lot of opposition to the idea of listing down each of the steps that a Power Plant Man performed to do their job. — Can you guess why?

Well… Yeah.  It’s true that I have an annoying personality, and sometimes I may come across as unpleasant, but that wasn’t the main reason.  Here is what happened….

When a Maintenance Order was created, one of the planners, Either Ben Davis (Planner 3) or Tony Mena (Planner 4) would flag the work order as needing a Task created for that particular job.

Ben Davis

Ben Davis

I would pull up the list of work orders and start creating the task list for that job.  I could tell who was assigned to it, so I figured I would just go up to them and ask them how they were going to fix the equipment.

I remember going up to the first person on my list (Earl Frazier) the first day and explaining to him what I was doing.  I asked him if he could tell me the steps to replacing the tail roller on belt 18 in the Surge Bin Tower.  His response was, “Why should I tell you?  You will just put all of that into the computer and then when you have described how to do all of the jobs, they can just get rid of us and hire some contractors to do our jobs.”

A conveyor Drum Roller similar to the one on the coal conveyor belts

A conveyor Drum Roller similar to the one on the coal conveyor belts

Oh… I hadn’t thought about that.  It seemed unlikely, because there is a big difference between having a low wage contractor working on something and a dedicated Power Plant Man.  There just isn’t any comparison.

In order to write up the task for this job, I just waited until the men were up in the Surge Bin Tower pulling the roller off of the belt, and I went up there and watched them.  I took notes of all of the tools and equipment they were using, and asked one of them the steps they were taking to get the new roller up to the tower, and how they were taking the old one out, etc.

Ok… I wasn’t going to do this… but I can feel your anticipation clear from here while I am writing this, that you really want to know what kind of tools it took to pull the roller from the Surge Bin Tower Conveyor belt….  Here is a list of just the tools needed….  just warning you… reading this list of tools just may cause you to drop whatever you are doing and drive out in the country to your nearest Power Plant and apply for a job…. just to warn you… if you don’t think that would be good for you, you may want to skip this next paragraph.

One 9 Foot Extension Ladder.  Two 1-1/2 ton come-alongs, and one 3/4 come-along. Two large pry bars, a 15/16 in. and 3/4 inch sockets, an air or electric impact wrench (to be used with the sockets).  An 8 foot step ladder.  One can of WD-40.  a 3/8 in. screwdriver.  Oxygen-Acetylene tanks with Torch, a Welding machine, two 8 ft. 2 by 4’s (that’s two pieces of wood).  A hammer, a 1/8 in. wrench.  One small pipe wrench.  One hook to hold up the roller.  Three extension cords, with adapters for the coal-handling safety plug-ins.  One 4 in. electric grinder.  Two 6 in. C Clamps and four 6 ft. Steel Chokers.

I decided that I would make things easier for myself up front by working on all of the electrician maintenance jobs first since I knew how to do most of those already.  So, I spent the first year almost solely working on Electrical and Instrument and Control jobs.  I could easily write the task lists for these, because I new all of the steps.

For instance… If I needed to take a clearance on the A Tripper Drive motor, I knew that the breaker was on the Motor Control Center (MCC) 13B Cubicle 1C already.  I didn’t have to even look that one up. (I often wondered what they were thinking when they put Tripper B on MCC 13B Cubicle 2B.  Why not put it in the same place (1C)  on the next Motor Control Center?  It would make things less confusing  — Just things I think about when I’m sitting on my “thinkin’ chair”).

Power Plant Thinkin' Chair

Power Plant Thinkin’ Chair

Some tasks were short and easy.  Others were novels.  Take “Elevator is Malfunctioning” Maintenance order.  I included all sorts of troubleshooting tips for that one.  I even drew a sort of diagram of relays showing how they should be picked up and dropped out as the elevator went up and down…   When the elevator was going up, I put in a table of relay positions like this (U means the relay is picked up, D means it is dropped out).  Those names at the top are the names of the relays.

Elevator DA UA HS 2LC LR LRD LRU
At Rest D D D D U D D
At Start up D U D U D D D
Running Up D U U U D D D
Slowdown up D D D U D D D
Slowdown 2 up D D D D D D U
Slowdown 3 up D D D D U D U
At Stop up D D D D U D D

I wrote a similar one for when the elevator was going down.

Anyway….I mentioned a couple of weeks ago that Ray Eberle and I worked together side-by-side for most of the three years while I was writing the task lists (see the post “Tales of Power Plant Prowess by Ray Eberle“).  After I had written a number of novels about different Electrician jobs in the form of task lists, I began working on the general maintenance tasks.

After a while the Mechanics came around and saw the benefits of the task lists.  I remember one of the men who had been the most vocal about not telling me how to do his job (yes.  Earl Frazier) came up to me after I had written a task list about changing out the number 2 conveyor belt gear box and he asked me to add another wrench to the list.  He said, that they had to go all the way back down the belt at the coal yard, drive back to the shop and retrieve the wrench, all because they hadn’t taken it with them the first time.  I added it in a heartbeat and he left smiling.

Earl-Frazier

Earl Frazier

Every once in a while I would run across a Maintenance Order where I could be somewhat creative.  For instance, I had to write a task list about how to inspect the railroad tracks and right-away from the plant to where the tracks entered the town of Red Rock, Oklahoma about 5 miles away.

After explaining how the person connected the railroad truck to the tracks and drove on the tracks toward the growing Metropolis of Red Rock (population 282).  I explained about how they were to make sure that all the wildlife was being treated well.  I also said that when they arrived at Red Rock, they should go into the feed store and build up our public relations by striking up friendly conversations with the “locals”.

After completing over 10,000 different task lists…..  I had begun to get into a routine where I felt like my creativity was becoming a little stifled.  Then one day, Ray Eberle suggested that when I’m writing my task lists, I should think about how Planner 4 (Tony Mena) would like to see something a little more exciting than the usual…. “this is how you fix this piece of equipment” task list…

One day I remember writing a task list about something called a “Sparser Bar”.  A sparser bar is something that sprays water at the bottom of a sump to stir up the coal when the pump is running so that it doesn’t build up or maybe on a conveyor belt for dust suppression.  Anyway… One of the tasks I needed to write was for a person to “create a new Sparser bar”.

An iron pipe like this with holes in it

An iron pipe like this with holes in it

I wish I had the exact Task List that I wrote.  I know that many years later, Ray Eberle sent me a copy of it when he ran across it one day, but I don’t have it readily available, so I’ll just go by memory (until someone at the plant wants to print it out and send it to me).  I don’t know… I may be able to write a better one now…. let me see….

Here are the instruction:

  1. Cut a one and a quarter inch pipe 30 inches long.
  2. Drill 1/8 inch holes along the pipe so that you have exactly 24 holes evenly distributed across the pipe leaving at least 3 inches on either side of the pipe.
    1. If you accidentally drill 23 holes, then you should add an extra hole so that you end up with exactly 24 holes.
    2. If you drill 25 holes, then you should discard the pipe and start over again.
    3. Note:  Do not drill holes that are larger than 1/8 inches in diameter as this will be too big.  If you drill holes bigger than 1/8 inches, then discard the new sparser bar and begin again.
    4. Another Note:  Do not drill the holes smaller than 1/8 inches in diameter.  If you drill holes that are smaller than 1/8 inches, then obtain a 1/8 inch drill bit and use that to increase the diameter of the holes that you have drilled.
  3. Once you have exactly 24 holes in the new Sparser Bar, then rotate the pipe 30 degrees and drill 24 more holes in the exact same positions as the holes that are now 30 degrees from where you are going to drill the new holes.
    1. Note:  Do not drill the second set of holes at a 40 degree angle from the first set of holes as this is not the correct angle.  Only drill the holes at a 30 degree angle from the first set of holes.
    2. Also Note:  Do not drill the holes at a 20 degree angle, as this is also not the correct angle from the first set of holes.
    3. Caution:  If you find that you have drilled the second set of holes at an angle other than 30 degrees, please discard the sparser bar and begin again.
  4. Once you have exactly 48 holes (count them… 24 + 24) in the sparser bar, thread both ends of the pipe.
  5. After you have threaded both ends of the new sparser bar, put a metal cap on one end of the sparser bar.
    1. Note:  Do Not under any circumstance put a metal cap on both ends of the sparser bar as this will render the sparser bar useless because there will not be any way to attach the sparser bar to the water line.
    2. Caution:  If you find that you have accidentally put a metal cap on both ends of the sparser bar, then remove the metal cap from one end (and only one end) of the sparser bar so that it can be attached to the water line.
  6. After you have completed creating the new sparser bar with two rows of 24  1/8 in. holes each at an angle of exactly 30 degrees, then using a medium pipe wrench attach the new sparser bar to the water line.
  7. Align the holes on the sparser bar so that they will have the maximum desired affect when the water is turned on.

See?  Only 7 easy steps.  I think Tony Mena said he fell asleep trying to read my “Sparser Bar Task List”.  I seem to remember Ray Eberle telling me that Tony said, “Kevin’s a nut!”

So, I have one more story to tell you about writing task lists, and then I will conclude this post with the proper conclusive paragraph….

At the plant, every piece of equipment had their own “Cost Center”.  This came in handy when you were looking for spending trends and things like that.  The structure of the cost center was like this:  SO-1-FD-A-FDFLOP   — I just made that up.  It’s not a real cost center… I just wanted to show you the structure…. The first two characters SO represent the plant.  The following “1” represents the unit.  We had 2 units.  The FD represents a “functional area” like “Force Draft Fan.  The “A” represents the number of the piece of equipment, like A or B or C, etc…. depending on how many there are.  The FDFLOP is the piece of equipment.  In this case it might be a Forced Draft Fan Lube Oil Pump.

I’m explaining this apparently boring aspect of Power Plant Life, because I made an attempt to make it a little more interesting. Here is what I did…. The Ultra Clean water that goes in the boilers and are used to turn the turbine are stored in a couple of large water tanks in front of the main power transformer.  The code for their functional area just happened to be: “AM”.  So, when you were creating a task for working on a piece of equipment on the first of the two tanks, the Functional area would look like this:  SO-1-AM-A…..

See where I’m going with this?  It looks like it is saying… “So I am a….”  This quickly reminded me of Jim Arnold, who was the Superintendent of Maintenance.  The guy that had assigned me to write all of these task lists in the first place.  He always seemed like he was king of the jungle, so I thought I would have a little fun with this….

I created a completely new Functional Area Cost Center for this water tank for a non-existent piece of equipment…. I called it the “Gould Outdoor Detector”.  So, when I created the Cost Center string, it looked like this:  SO-1-AM-A-GOD.  For the Gould Outdoor Detector.  — I know… I was being rotten.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

Then using this cost center (that looked like “So, I am a God”), I created a Task List called:  “How to be Superintendent of Maintenance”.  I added a lot of steps to the task about how you can humiliate your employees and over work them, and kick them when they are down, and stuff like that.  I don’t remember the details.  Anyway, that was a lot of fun.

I created task lists up until the day before I left the plant.  At my going away party Jim Arnold asked me how many task lists I had created in the last three years… the count was something close to 17,800 task lists.  Yeah.  That’s right.  I wrote over 17,000 descriptions of Power Plant Man jobs in three years.  Our plant had over three times more task lists in SAP than the rest of the entire electric company put together.

You can see that I was proud of some, like my the novel I wrote about Elevator Maintenance.  You can also tell that working side-by-side with Ray Eberle kept us both entertained during those years.  We were the best of friends when I left.  I don’t know how many times I just about passed out because I was laughing so hard while we worked together.

Ray Eberle

Ray Eberle

If I were to write Power Plant Tasks today, I think I would write the ones that aren’t assigned to a Maintenance Order… they would be more like “How to be a True Power Plant Man”.  It would be a novel that would describe the tremendous character of each and every True Power Plant Man and Woman that I learned to love during my stay at the “Power Plant Palace.”

Hitting the Power Plant HR Cardboard Ceiling

I spent 12 weeks in Oklahoma City in 1996 working in an office building while the Power Plant Men came to the rescue and caused a culture shock for some who had never experienced a group of Power Plant Men so closely packed in an office cubicle before.  The effect can almost be the same as if you have too many radioactive particles compressed together causing a chain reaction ending in a tremendous explosion.  Having survived this experience I became intrigued with the idea of working in an office on a computer instead of carrying a tool bucket up 25 flights of stairs to fix the boiler elevator.

Our team had been in Oklahoma City when we were converting the Electric Company in Oklahoma to a new financial and planning system known as SAP.  See the post:  “Corporate Executive Kent Norris Meets Power Plant Men“.  One other person from out plant was in Oklahoma City for the entire 9 months it took to roll out SAP.  That was Linda Dallas, our HR Supervisor at the Power Plant in North Central Oklahoma.

SAP Logo

SAP Logo

Linda Dallas was on the core SAP team which was a coveted spot for one not so obvious reason.  The few people that were on the core team were learning how to implement SAP in a fairly large public electric company.  The consulting company Ernst and Young were teaching them how to build SAP screens and configure the application as well as how to run a large project.  —  Do you see where I’m going?

I went out and bought a book on programming SAP myself just in case I had a chance to play around with it when we were in Oklahoma City. I read the book, but unfortunately the opportunity to mess with SAP never came up.

A programming book like this

A programming book like this

Mark Romano, the engineer that was coordinating our efforts during the project tried to have me assigned to the testing team for SAP, but the SAP guys said they didn’t need anyone else…. For more about Mark Romano, read this post:  “Power Plant Marine Battles with God and Wins“.  Consequently, when Mark told me that the testing team positions were just as coveted as the core team and they didn’t want an outsider coming in and showing them up, I understood.

In case you haven’t figured it out yet…. SAP was an up and coming terrific software package that took practically your entire company’s computer activities and put them in one all encompassing application.  People experienced in SAP were far and few between, so anyone looking for people with SAP experience were finding the pickin’s rather slim.  Because of this, most of the people involved in the core SAP implementation could basically write their ticket when it came to finding a job with a company trying to implement SAP in 1996-97.

I thanked Mark for putting in a good word for me with the testing team.  I also told him that the first time I actually am able to use SAP, I will break it within 10 minutes just so the testing team can see how it’s done.  —  I had a lot of experience with “Negative testing” as it is called in IT.  That is when you do what you can to try to break the application.

I like the word “consequently” today, so I’m going to use it again…. Consequently, when Linda Dallas came back to our plant to show us all how to use SAP, here is what happened….

We went to the small conference room where I had setup about 15 computers all hooked up to the company’s Intranet.  The team from Oklahoma City had actually brought the computers.  I had just run all the network cables to the room so they could train people 15 at a time.  The trainers wanted to “lock down” the computers so that they only had SAP on them and not other things like “Solitaire” that might distract the Power Plant Trainees.

Here is what happened when I showed up for my class….  Linda Dallas was teaching it along with one other guy from Corporate Headquarters…. I’ll call him “Jack”… for various reasons, but mainly because I can’t remember his name…  Jack told us that the computers we were using were stripped down so that it didn’t have games like Minesweeper and Solitaire on them, (as did all the regular Windows NT computers).

The first thing I did when he told us that was to browse over to the electric shop computer through the network and copy the minesweeper and the solitaire games from the computer in the electric shop to my training computer…..  See how rotten I used to be (yeah… used to be…  Huh?  What’s that?)…  Then I opened Solitaire and started playing it while they explained how to go into SAP and start doing our jobs.

They showed us the Inventory section.  That had all the parts in the company in it.  That was the part of the application I had helped implement in our small way.

When they showed us the inventory section, I realized right away how I could break SAP, so I proceeded to open 10 different screens of the SAP client, and began some crazy wildcard searches on each one of them.  The application came to a grinding halt. (for any developers reading this… let’s call it… “SQL Injection”).

Linda, who was trying to show us how to go from screen-to-screen suddenly was staring at a screen that was going no where.  She tried to explain that they were still having some performance issues with the application….

I just stared at my own computer screen trying to figure out if I had a red ten to put on the black jack….  when a red-faced Jack came around the tables and saw me playing Solitaire.  I just smiled up at him and he had a confused look on his face as we waited for the screen on the projector to begin working again.

My screen at the time

My screen at the time

I knew of course what had happened and after about 5 minutes of everyone’s screen being locked up, the application finally began working again and the training continued.  — I was happy.  I had completed my testing that the testing team didn’t think they needed.  Of course, I did it to honor Mark Romano’s failed attempt to have me moved to the SAP testing team.

Mark Romano

Mark Romano

A couple of years later when I was working with Ray Eberle on a Saturday (as we were working 4 – 10s, and rotated onto a Saturday once every 4 weeks), I showed him how I could lock up SAP for the entire company any time I wanted.  Since few people were working on Saturday, I figured I could show him how it was done without causing a raucous.  It took about 35 seconds and SAP would be down for as long as I wanted.  There was a way to prevent this… but…. If the testers never test it, they would never tell the developers to fix it (I’m sure they have fixed it by now… that was 18 years ago).

Ray Eberle

Ray Eberle

Anyway, the story about implementing SAP isn’t really what this post is about.  It is just the preamble that explains why in the spring of 1997, Linda Dallas left as the Supervisor of HR at our plant.  She found another job in Dallas with some of the other core SAP team members implementing SAP.

When the job opening for Linda Dallas’s job came out at our plant, I figured that since I met the minimum qualification, I might as well apply for it.  Why not.  It would mean putting away my tool bucket and working on the computer a lot more, which was something I was interested in since my experience a few months earlier when I was working at Corporate Headquarters.

I knew right away that no one would really take my job application seriously.  I had all the computer related skills.  I had a degree in Psychology, and a Masters in Religious Education from Loyola with a focus on adult education.  That wasn’t really the point.  I had never been a clerk.

The natural progression of things meant that the only “real” possible pool of applicants were the women clerks in the front office.  Specifically Louise Kalicki.  Her desk was closest to Linda Dallas’s office, so, in a sense, she was “next-in-line”.

Even though I knew that the plant manager Bill Green and Jim Arnold the Maintenance Supervisor would never want me on the “staff”, I went ahead and applied for the job anyway.  I figured, it was worth the experience to apply and go through the interview process even though I wouldn’t be taken seriously.

Bill Green

Bill Green

I think Louise and I were the only two to apply for the job.  Maybe Linda Shiever did as well, as she had the most seniority at the plant.  Linda was actually the first person hired at the plant when it was first built.  Louise had been filling in for Linda Dallas for the past year while Linda Dallas had been in Oklahoma City working on SAP, so she was really a “shoe-in” for the job.

When I went up to the interview, the first thing I had to do was take a timed typing test to see if I could type 35 words a minute (I could type 70).  I had dressed up for the interview so that when I walked into the plant manager’s office, Bill Green and Jim Arnold had a little “Hee Haw” about seeing me without coal dust and fly ash coming out of my nose and ears.  I told them that “I can get cleaned up when I needed to” (notice that I used the word “get” and ended my sentence with a preposition… just so they didn’t think I was too stuck up.  See the post:  “Power Plant Men Learned Themselves Proper English“).

No one was surprised when Louise Kalicki was promoted to HR Supervisor.  She was probably the best choice when you think about it.  She had a better relationship with Bill Green and Jim Arnold than I did and a good part of the job was working with those two rascals (oh… did I actually call them rascals?  Bless their hearts).

This was right around the time that I had made my decision to go back to school to work toward a degree in Computer Science.  Working with computers was really my passion.

I have an interesting way of making decisions about what I’m going to do with my life.  I let certain events help make the decisions, instead of just jumping right in.  I had decided (knowing that it was pretty much a safe bet) that if I didn’t get the job as the HR Supervisor, then I would go down to Oklahoma State University just a few miles from my house and enroll in the Arts and Science College and work on a degree in Computer Science.

I made a lot of decisions that way.  I figured that if I was meant to do something, then it would work out that way.  If not, then, fine, I would go a different route.

Ok.  One more side story about working with Ray Eberle and SAP (See the post:  “Tales of Power Plant Prowess by Ray Eberle“)…  This happened some time around the year 2000.

SAP had this icon of a drip of water dropping and causing a ripple of waves….

SAP water drops

SAP water drops

When the application was thinking, this picture was in the upper right hand corner and it was animated, so that the water rippled out as the water dripped.  That way you could tell the difference between the application being stuck and just thinking.

This wasn’t just an animated GIF as we might have today.  It was actually a series of bitmap pictures that were all strung together into one file.  Once I figured this out, I used Paint to modify the picture.  I created three new versions….  The first one had a small ship with sails sailing across the rippling water.  The second one had a yellow fish that would leap out of the water over and over.

It was the third picture that was my masterpiece.  I reversed the flow, so that instead of the water rippling out, it came in as if it was a whirlpool sucking things down.  Then I added a small picture of our HR Supervisor’s face being sucked down into the whirlpool.

HR Supervisor sucked down a whirlpool

HR Supervisor sucked down a whirlpool

Then I created a small application that allowed people to change their water rippling animated picture to any of the four (with the regular picture being the fourth option) that they wanted quickly and easily.  I know the women in the front office liked the one with the HR supervisor being sucked down the whirlpool the best.  I won’t mention who they were, but by the following two pictures, you may be able to guess….

Linda Shiever

Linda Shiever

Darlene Mitchell another dear friend

Darlene Mitchell

I would think that Bill Green would have liked the sailing ship the best since he liked to sail…. though… for some reason, I never made it around to install my “SAP add-on” on his computer (or Louise Kalicki’s for that matter, since she was the HR Supervisor).  Most of the Power Plant Men probably would like the fish jumping out of the water, since they liked fishing.  — I know… I know… I was being rotten… but it was fun.

Ok.  End of the Side Story and end of the post.

Hitting the Power Plant HR Cardboard Ceiling

I spent 12 weeks in Oklahoma City in 1996 working in an office building while the Power Plant Men came to the rescue and caused a culture shock for some who had never experienced a group of Power Plant Men so closely packed in an office cubicle before.  The effect can almost be the same as if you have too many radioactive particles compressed together causing a chain reaction ending in a tremendous explosion.  Having survived this experience I became intrigued with the idea of working in an office on a computer instead of carrying a tool bucket up 25 flights of stairs to fix the boiler elevator.

Our team had been in Oklahoma City when we were converting the Electric Company in Oklahoma to a new financial and planning system known as SAP.  See the post:  “Corporate Executive Kent Norris Meets Power Plant Men“.  One other person from out plant was in Oklahoma City for the entire 9 months it took to roll out SAP.  That was Linda Dallas, our HR Supervisor at the Power Plant in North Central Oklahoma.

SAP Logo

SAP Logo

Linda Dallas was on the core SAP team which was a coveted spot for one not so obvious reason.  The few people that were on the core team were learning how to implement SAP in a fairly large public electric company.  The consulting company Ernst and Young were teaching them how to build SAP screens and configure the application as well as how to run a large project.  —  Do you see where I’m going?

I went out and bought a book on programming SAP myself just in case I had a chance to play around with it when we were in Oklahoma City. I read the book, but unfortunately the opportunity to mess with SAP never came up.

A programming book like this

A programming book like this

Mark Romano, the engineer that was coordinating our efforts during the project tried to have me assigned to the testing team for SAP, but the SAP guys said they didn’t need anyone else…. For more about Mark Romano, read this post:  “Power Plant Marine Battles with God and Wins“.  Consequently, when Mark told me that the testing team positions were just as coveted as the core team and they didn’t want an outsider coming in and showing them up, I understood.

In case you haven’t figured it out yet…. SAP was an up and coming terrific software package that took practically your entire company’s computer activities and put them in one all encompassing application.  People experienced in SAP were far and few between, so anyone looking for people with SAP experience were finding the pickin’s rather slim.  Because of this, most of the people involved in the core SAP implementation could basically write their ticket when it came to finding a job with a company trying to implement SAP in 1996-97.

I thanked Mark for putting in a good word for me with the testing team.  I also told him that the first time I actually am able to use SAP, I will break it within 10 minutes just so the testing team can see how it’s done.  —  I had a lot of experience with “Negative testing” as it is called in IT.  That is when you do what you can to try to break the application.

I like the word “consequently” today, so I’m going to use it again…. Consequently, when Linda Dallas came back to our plant to show us all how to use SAP, here is what happened….

We went to the small conference room where I had setup about 15 computers all hooked up to the company’s Intranet.  The team from Oklahoma City had actually brought the computers.  I had just run all the network cables to the room so they could train people 15 at a time.  The trainers wanted to “lock down” the computers so that they only had SAP on them and not other things like “Solitaire” that might distract the Power Plant Trainees.

Here is what happened when I showed up for my class….  Linda Dallas was teaching it along with one other guy from Corporate Headquarters…. I’ll call him “Jack”… for various reasons, but mainly because I can’t remember his name…  Jack told us that the computers we were using were stripped down so that it didn’t have games like Minesweeper and Solitaire on them, (as did all the regular Windows NT computers).

The first thing I did when he told us that was to browse over to the electric shop computer through the network and copy the minesweeper and the solitaire games from the computer in the electric shop to my training computer…..  See how rotten I used to be (yeah… used to be…  Huh?  What’s that?)…  Then I opened Solitaire and started playing it while they explained how to go into SAP and start doing our jobs.

They showed us the Inventory section.  That had all the parts in the company in it.  That was the part of the application I had helped implement in our small way.

When they showed us the inventory section, I realized right away how I could break SAP, so I proceeded to open 10 different screens of the SAP client, and began some crazy wildcard searches on each one of them.  The application came to a grinding halt. (for any developers reading this… let’s call it… “SQL Injection”).

Linda, who was trying to show us how to go from screen-to-screen suddenly was staring at a screen that was going no where.  She tried to explain that they were still having some performance issues with the application….

I just stared at my own computer screen trying to figure out if I had a red ten to put on the black jack….  when a red-faced Jack came around the tables and saw me playing Solitaire.  I just smiled up at him and he had a confused look on his face as we waited for the screen on the projector to begin working again.

My screen at the time

My screen at the time

I knew of course what had happened and after about 5 minutes of everyone’s screen being locked up, the application finally began working again and the training continued.  — I was happy.  I had completed my testing that the testing team didn’t think they needed.  Of course, I did it to honor Mark Romano’s failed attempt to have me moved to the SAP testing team.

Mark Romano

Mark Romano

A couple of years later when I was working with Ray Eberle on a Saturday (as we were working 4 – 10s, and rotated onto a Saturday once every 4 weeks), I showed him how I could lock up SAP for the entire company any time I wanted.  Since few people were working on Saturday, I figured I could show him how it was done without causing a raucous.  It took about 35 seconds and SAP would be down for as long as I wanted.  There was a way to prevent this… but…. If the testers never test it, they would never tell the developers to fix it (I’m sure they have fixed it by now… that was 18 years ago).

Ray Eberle

Ray Eberle

Anyway, the story about implementing SAP isn’t really what this post is about.  It is just the preamble that explains why in the spring of 1997, Linda Dallas left as the Supervisor of HR at our plant.  She found another job in Dallas with some of the other core SAP team members implementing SAP.

When the job opening for Linda Dallas’s job came out at our plant, I figured that since I met the minimum qualification, I might as well apply for it.  Why not.  It would mean putting away my tool bucket and working on the computer a lot more, which was something I was interested in since my experience a few months earlier when I was working at Corporate Headquarters.

I knew right away that no one would really take my job application seriously.  I had all the computer related skills.  I had a degree in Psychology, and a Masters in Religious Education from Loyola with a focus on adult education.  That wasn’t really the point.  I had never been a clerk.

The natural progression of things meant that the only “real” possible pool of applicants were the women clerks in the front office.  Specifically Louise Kalicki.  Her desk was closest to Linda Dallas’s office, so, in a sense, she was “next-in-line”.

Even though I knew that the plant manager Bill Green and Jim Arnold the Maintenance Supervisor would never want me on the “staff”, I went ahead and applied for the job anyway.  I figured, it was worth the experience to apply and go through the interview process even though I wouldn’t be taken seriously.

Bill Green

Bill Green

I think Louise and I were the only two to apply for the job.  Maybe Linda Shiever did as well, as she had the most seniority at the plant.  Linda was actually the first person hired at the plant when it was first built.  Louise had been filling in for Linda Dallas for the past year while Linda Dallas had been in Oklahoma City working on SAP, so it was really a “shoe-in” for the job.

When I went up to the interview, the first thing I had to do was take a timed typing test to see if I could type 35 words a minute (I could type 70).  I had dressed up for the interview so that when I walked into the plant manager’s office, Bill Green and Jim Arnold had a little “Hee Haw” about seeing me without coal dust and fly ash coming out of my nose and ears.  I told them that “I can get cleaned up when I needed to” (notice that I used the word “get” and ended my sentence with a preposition… just so they didn’t think I was too stuck up.  See the post:  “Power Plant Men Learned Themselves Proper English“).

No one was surprised when Louise Kalicki was promoted to HR Supervisor.  She was probably the best choice when you think about it.  She had a better relationship with Bill Green and Jim Arnold than I did and a good part of the job was working with those two rascals (oh… did I actually call them rascals?  Bless their hearts).

This was right around the time that I had made my decision to go back to school to work toward a degree in Computer Science.  Working with computers was really my passion.

I have an interesting way of making decisions about what I’m going to do with my life.  I let certain events help make the decisions, instead of just jumping right in.  I had decided (knowing that it was pretty much a safe bet) that if I didn’t get the job as the HR Supervisor, then I would go down to Oklahoma State University just a few miles from my house and enroll in the Arts and Science College and work on a degree in Computer Science.

I made a lot of decisions that way.  I figured that if I was meant to do something, then it would work out that way.  If not, then, fine, I would go a different route.

Ok.  One more side story about working with Ray Eberle and SAP (See the post:  “Tales of Power Plant Prowess by Ray Eberle“)…  This happened some time around the year 2000.

SAP had this icon of a drip of water dropping and causing a ripple of waves….

SAP water drops

SAP water drops

When the application was thinking, this picture was in the upper right hand corner and it was animated, so that the water rippled out as the water dripped.  That way you could tell the difference between the application being stuck and just thinking.

This wasn’t just an animated GIF as we might have today.  It was actually a series of bitmap pictures that were all strung together into one file.  Once I figured this out, I used Paint to modify the picture.  I created three new versions….  The first one had a small ship with sails sailing across the rippling water.  The second one had a yellow fish that would leap out of the water over and over.

It was the third picture that was my masterpiece.  I reversed the flow, so that instead of the water rippling out, it came in as if it was a whirlpool sucking things down.  Then I added a small picture of our HR Supervisor’s face being sucked down into the whirlpool.

HR Supervisor sucked down a whirlpool

HR Supervisor sucked down a whirlpool

Then I created a small application that allowed people to change their water rippling animated picture to any of the four (with the regular picture being the fourth option) that they wanted quickly and easily.  I know the women in the front office liked the one with the HR supervisor being sucked down the whirlpool the best.  I won’t mention who they were, but by the following two pictures, you may be able to guess….

Linda Shiever

Linda Shiever

Darlene Mitchell another dear friend

Darlene Mitchell

I would think that Bill Green would have liked the sailing ship the best since he liked to sail…. though… for some reason, I never made it around to install my “SAP add-on” on his computer (or Louise Kalicki’s for that matter, since she was the HR Supervisor).  Most of the Power Plant Men probably would like the fish jumping out of the water, since they liked fishing.  — I know… I know… I was being rotten… but it was fun.

Ok.  End of the Side Story and end of the post.

How Many Different Power Plant Man Jobs?

In the morning when a Power Plant Man drives through the gate at the plant, with the boilers and smoke stacks looming ahead of them, they know that whatever lies ahead for them can be any one of over 20,000 different Power Plant Man Jobs!  Yes.  That’s right.  There are over 20,000 separate jobs that a person can be assigned on over 1,000 different pieces of equipment.

Power Plant at sunset

Power Plant at sunset

The bravery brings to mind the “Charge of the Light Brigade” (by Alfred Lord Tennyson), where “…All in the Valley of Death rode the six hundred”… only there were about 44 He-men and Women to repair whatever was in need of repair that day.  And as in the commemorative poem about the Battle of Balaclava where “… Cannon to the right of them, Cannon to the Left of them Cannon in front of them… Into the Jaws of Death, Into the Mouth of Hell Rode the Six Hundred.”  Or 44 in the case of the Power Plant Men and Women.

The Charge of the Light Brigade

The Charge of the Light Brigade

It is true of the bravery possessed by True Power Plant Men and Women as they go about their daily quest for perfection.  Unlike the Charge of the Light Brigade, who through an error in the command structure was ordered to perform a suicide mission, Power Plant Men go into daily battle well prepared using the correct tools, Safety Gear, Clearance Procedures and the knowledge of how to perform any one of the 20,000 jobs that could be assigned to them on any given day.  (wait!  Did I just create an extremely long run-on sentence? — No wonder I could never get an A in English class!).

As Lord Tennyson Memorialized the Battle of Balaclava in 1854 by writing the poem, “The Charge of the Light Brigade”, one day when I showed up to work during the spring of 1998, I was assigned a similar task at the Coal-fired Power Plant in North Central Oklahoma.  “What’s that you say? Similar to writing the Charge of the Light Brigade?”  Yeah.  You heard me.  I was given the job of chronicling each and every task that a Power Plant Man or Woman could possibly ever perform at the Power Plant.

For the next three years, I spent 50% of my time at the plant sitting in front of a computer in the Master Print Room (where the master blueprints for the entire plant are kept) entering each task into the program called SAP.  You may have heard me mention this program before.

SAP Logo

SAP Logo

We had started using SAP a year earlier at the Electric Company.  The benefit of using this product was that it connected all of the functions of the company together into one application.  So, as soon as a Power Plant Man took a part out of the warehouse, it was reflected in the finance system on the Asset Balance sheet.  When our time was entered into SAP, the expense was calculated and charged to the actual piece of equipment we had been working on during that day.  It gave us a lot of visibility into where and how the company was spending their money.

This became even more useful if we were able to tell SAP more and more about what we did.  That was where Ray Eberle and I came in.  Ray was assigned to enter all of the Bill of Materials for every piece of equipment at the plant.  I was assigned the task of entering all of the possible jobs that could be performed at the plant into SAP.

I entered jobs into a section called “Task Lists”.  When I created a task about a specific job, I had to tell SAP all about how do perform that job.  This is referred to as “Expert Data” in the world of Enterprise Software. (sorry to bother you with all these boring technical terms).

Each task had to include any Safety Concerns about doing the job.  It included a list of instruction manuals for the equipment that needed to be repaired and where to find them.  I had to the include the Safety clearance procedure that needed to be performed in order to clear out the equipment before working on it.

The Task also included all the parts that could be needed to fix the equipment if something was broken along with the warehouse part number.  Then I would add in a list of tools that would be used to perform the job.  This would include every wrench size, screwdriver, soft choker, come-along, pry bar, and nasal spray that might be needed for the job (well, you never know… there could be job that required the use of nasal spray).  Ok.  You have me… I only threw that in there because I found this great picture of Nasal Spray on Google Images and this was the only way I think of to show it to you:

Nasal Spray

Nasal Spray

Finally I would list each of the steps that a person would take to fix the equipment they were assigned to repair.  This was a step-by-step procedure about how to perform the job.

My first thought when I was assigned the job of chronicling every possible job a Power Plant Maintenance Man could perform was “Great!  I will get to work on the computer!  Everyone will be glad to help me with this task as it will make their lives easier!”  Well… After I began the task of collecting information about the jobs, I unexpectedly found a lot of opposition to the idea of listing down each of the steps that a Power Plant Man performed to do their job. — Can you guess why?

Well… Yeah.  It’s true that I have an annoying personality, and sometimes I may come across as unpleasant, but that wasn’t the main reason.  Here is what happened….

When a Maintenance Order was created, one of the planners, Either Ben Davis (Planner 3) or Tony Mena (Planner 4) would flag the work order as needing a Task created for that particular job.

Ben Davis

Ben Davis

I would pull up the list of work orders and start creating the task list for that job.  I could tell who was assigned to it, so I figured I would just go up to them and ask them how they were going to fix the equipment.

I remember going up to the first person on my list the first day and explaining to him what I was doing.  I asked him if he could tell me the steps to replacing the tail roller on belt 18 in the Surge Bin Tower.  His response was, “Why should I tell you?  You will just put all of that into the computer and then when you have described how to do all of the jobs, they can just get rid of us and hire some contractors to do our jobs.”

A conveyor Drum Roller similar to the one on the coal conveyor belts

A conveyor Drum Roller similar to the one on the coal conveyor belts

Oh… I hadn’t thought about that.  It seemed unlikely, because there is a big difference between having a low wage contractor working on something and a dedicated Power Plant Man.  There just isn’t any comparison.

In order to write up the task for this job, I just waited until the men were up in the Surge Bin Tower pulling the roller off of the belt, and I went up there and watched them.  I took notes of all of the tools and equipment they were using, and asked one of them the steps they were taking to get the new roller up to the tower, and how they were taking the old one out, etc.

Ok… I wasn’t going to do this… but I can feel your anticipation clear from here while I am writing this, that you really want to know what kind of tools it took to pull the roller from the Surge Bin Tower Conveyor belt….  Here is a list of just the tools needed….  just warning you… reading this list of tools just may cause you to drop whatever you are doing and drive out in the country to your nearest Power Plant and apply for a job…. just to warn you… if you don’t think that would be good for you, you may want to skip this next paragraph.

One 9 Foot Extension Ladder.  Two 1-1/2 ton come-alongs, and one 3/4 come-along. Two large pry bars, a 15/16 in. and 3/4 inch sockets, an air or electric impact wrench (to be used with the sockets).  An 8 foot step ladder.  One can of WD-40.  a 3/8 in. screwdriver.  Oxygen-Acetylene tanks with Torch, a Welding machine, two 8 ft. 2 by 4’s (that’s two pieces of wood).  A hammer, a 1/8 in. wrench.  One small pipe wrench.  One hook to hold up the roller.  Three extension cords, with adapters for the coal-handling safety plug-ins.  One 4 in. electric grinder.  Two 6 in. C Clamps and four 6 ft. Steel Chokers.

I decided that I would make things easier for myself up front by working on all of the electrician maintenance jobs first since I knew how to do most of those already.  So, I spent the first year almost solely working on Electrical and Instrument and Control jobs.  I could easily write the task lists for these, because I new all of the steps.

For instance… If I needed to take a clearance on the A Tripper Drive motor, I knew that the breaker was on the Motor Control Center (MCC) 13B Cubicle 1C already.  I didn’t have to even look that one up. (I often wondered what they were thinking when they put Tripper B on MCC 13B Cubicle 2B.  Why not put it in the same place (1C)  on the next Motor Control Center?  It would make things less confusing  — Just things I think about when I’m sitting on my “thinkin’ chair”).

Power Plant Thinkin' Chair

Power Plant Thinkin’ Chair

Some tasks were short and easy.  Others were novels.  Take “Elevator is Malfunctioning” Maintenance order.  I included all sorts of troubleshooting tips for that one.  I even drew a sort of diagram of relays showing how they should be picked up and dropped out as the elevator when up and down…   When the elevator was going up, I put in a table of relay positions like this (U means the relay is picked up, D means it is dropped out).  Those names at the top are the names of the relays.

Elevator DA UA HS 2LC LR LRD LRU
At Rest D D D D U D D
At Start up D U D U D D D
Running Up D U U U D D D
Slowdown up D D D U D D D
Slowdown 2 up D D D D D D U
Slowdown 3 up D D D D U D U
At Stop up D D D D U D D

I wrote a similar one for when the elevator was going down.

Anyway….I mentioned a couple of weeks ago that Ray Eberle and I worked together side-by-side for most of the three years while I was writing the task lists (see the post “Tales of Power Plant Prowess by Ray Eberle“).  After I had written a number of novels about different Electrician jobs in the form of task lists, I began working on the general maintenance tasks.

After a while the Mechanics came around and saw the benefits of the task lists.  I remember one of the men who had been the most vocal about not telling me how to do his job came up to me after I had written a task list about changing out the number 2 conveyor belt gear box and he asked me to add another wrench to the list.  He said, that they had to go all the way back down the belt at the coal yard, drive back to the shop and retrieve the wrench, all because they hadn’t taken it with them the first time.  I added it in a heartbeat and he left smiling.

Every once in a while I would run across a Maintenance Order where I could be somewhat creative.  For instance, I had to write a task list about how to inspect the railroad tracks and right-away from the plant to where the tracks entered the town of Red Rock, Oklahoma about 5 miles away.

After explaining how the person connected the railroad truck to the tracks and drove on the tracks toward the growing Metropolis of Red Rock (population 282).  I explained about how they were to make sure that all the wildlife was being treated well.  I also said that when they arrived at Red Rock, they should go into the feed store and build up our public relations by striking up friendly conversations with the “locals”.

After completing over 10,000 different task lists…..  I had begun to get into a routine where I felt like my creativity was becoming a little stifled.  Then one day, Ray Eberle suggested that when I’m writing my task lists, I should think about how Planner 4 (Tony Mena) would like to see something a little more exciting than the usual…. “this is how you fix this piece of equipment” task list…

One day I remember writing a task list about something called a “Sparser Bar”.  A sparser bar is something that sprays water at the bottom of a sump to stir up the coal when the pump is running so that it doesn’t build up or maybe on a conveyor belt for dust suppression.  Anyway… One of the tasks I needed to write was for a person to “create a new Sparser bar”.

An iron pipe like this with holes in it

An iron pipe like this with holes in it

I wish I had the exact Task List that I wrote.  I know that many years later, Ray Eberle sent me a copy of it when he ran across it one day, but I don’t have it readily available, so I’ll just go by memory (until someone at the plant wants to print it out and send it to me).  I don’t know… I may be able to write a better one now…. let me see….

Here are the instruction:

  1. Cut a one and a quarter inch pipe 30 inches long.
  2. Drill 1/8 inch holes along the pipe so that you have exactly 24 holes evenly distributed across the pipe with leaving at least 3 inches on either side of the pipe.
    1. If you accidentally drill 23 holes, then you should add an extra hole so that you end up with exactly 24 holes.
    2. If you drill 25 holes, then you should discard the pipe and start over again.
    3. Note:  Do not drill holes that are larger than 1/8 inches in diameter as this will be too big.  If you drill holes bigger than 1/8 inches, then discard the new sparser bar and begin again.
    4. Another Note:  Do not drill the holes smaller than 1/8 inches in diameter.  If you drill holes that are smaller than 1/8 inches, then obtain a 1/8 inch drill bit and use that to increase the diameter of the holes that you have drilled.
  3. Once you have exactly 24 holes in the new Sparser Bar, then rotate the pipe 30 degrees and drill 24 more holes in the exact same positions as the holes that are now 30 degrees from where you are going to drill the new holes.
    1. Note:  Do not drill the second set of holes at a 40 degree angle from the first set of holes as this is not the correct angle.  Only drill the holes at a 30 degree angle from the first set of holes.
    2. Also Note:  Do not drill the holes at a 20 degree angle, as this is also not the correct angle from the first set of holes.
    3. Caution:  If you find that you have drilled the second set of holes at an angle other than 30 degrees, please discard the sparser bar and begin again.
  4. Once you have exactly 48 holes (count them… 24 + 24) in the sparser bar, thread both ends of the pipe.
  5. After you have threaded both ends of the new sparser bar, put a metal cap on one end of the sparser bar.
    1. Note:  Do Not under any circumstance put a metal cap on both ends of the sparser bar as this will render the sparser bar useless because there will not be any way to attach the sparser bar to the water line.
    2. Caution:  If you find that you have accidentally put a metal cap on both ends of the sparser bar, then remove the metal cap from one end (and only one end) of the sparser bar so that it can be attached to the water line.
  6. After you have completed creating the new sparser bar with two rows of 24  1/8 in. holes each at an angle of exactly 30 degrees, then using a medium pipe wrench attach the new sparser bar to the water line.
  7. Align the holes on the sparser bar so that they will have the maximum desired affect when the water is turned on.

See?  Only 7 easy steps.  I think Tony Mena said he fell asleep trying to read my “Sparser Bar Task List”.  I seem to remember Ray Eberle telling me that Tony said, “Kevin’s a nut!”

So, I have one more story to tell you about writing task lists, and then I will conclude this post with the proper conclusive paragraph….

At the plant, every piece of equipment had their own “Cost Center”.  This came in handy when you were looking for spending trends and things like that.  The structure of the cost center was like this:  SO-1-FD-A-FDFLP   — I just made that up.  It’s not a real cost center… I just wanted to show you the structure…. The first two characters SO represent the plant.  The following “1” represents the unit.  We had 2.  The FD represents a “functional area” like “Force Draft Fan.  The “A” represents the number of the piece of equipment, like A or B or C, etc…. depending on how many there are.  The FDFLP is the piece of equipment.  In this case it might be a Forced Draft Fan Lube Oil Pump.

I’m explaining this apparently boring aspect of Power Plant Life, because I made an attempt to make it a little more interesting. Here is what I did…. The Ultra Clean water that goes in the boilers are stored in a couple of large water tanks in front of the main power transformer.  The code for their functional area just happened to be: “AM”.  So, when you were creating a task for working on a piece of equipment on the first of the two tanks, the Functional area would look like this:  SO-1-AM-A…..

See where I’m going with this?  It looks like it is saying… “So I am a….”  This quickly reminded me of Jim Arnold, who was the Superintendent of Maintenance.  The guy that had assigned me to write all of these task lists in the first place.  He always seemed like he was king of the jungle, so I thought I would have a little fun with this….

I created a completely new Functional Area Cost Center for this water tank for a non-existent piece of equipment…. I called it the “Gould Outdoor Detector”.  So, when I created the Cost Center string, it looked like this:  SO-1-AM-A-GOD.  For the Gould Outdoor Detector.  — I know… I was being rotten.

Jim Arnold in all of his awesomeness

Jim Arnold in all of his awesomeness

Then using this cost center (that looked like “So, I am a God”), I created a Task List called:  “How to be Superintendent of Maintenance”.  I added a lot of steps to the task about how you can humiliate your employees and over work them, and kick them when they are down, and stuff like that.  I don’t remember the details.  Anyway, that was a lot of fun.

I created task lists up until the day before I left the plant.  At my going away party Jim Arnold asked me how many task lists I had created in the last three years… the count was something close to 17,800 task lists.  Yeah.  That’s right.  I wrote over 17,000 descriptions of Power Plant Man jobs in three years.  Our plant had over three times more task lists in SAP than the rest of the entire electric company put together.

You can see that I was proud of some, like my the novel I wrote about Elevator Maintenance.  You can also tell that working side-by-side with Ray Eberle kept us both entertained during those years.  We were the best of friends when I left.  I don’t know how many times I just about passed out because I was laughing so hard while we worked together.

Ray Eberle

Ray Eberle

If I were to write Power Plant Tasks today, I think I would write the ones that aren’t assigned to a Maintenance Order… they would be more like “How to be a True Power Plant Man”.  It would be a novel that would describe the tremendous character of each and every True Power Plant Man and Woman that I learned to love during my stay at the “Power Plant Palace.”

Printing Impossible Power Plant Fast News Post

Originally posted: July 12, 2014:

Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.

A Honeywell Mainframe computer

A Honeywell Mainframe computer

This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.

As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.

This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.

It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..

We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….

I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they could be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.

There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided I best stay away from that one. Then there was the “Reporting Module”.

That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.

A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.

“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.

Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.

Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….

So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!

I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.

I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.

Yeah.  Just like this

Yeah. Just like this — not not really

When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.

The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.

Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.

I found this diagram of a simple Hierarchical Database model on Wikipedia

I found this diagram of a simple Hierarchical Database model on Wikipedia

Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.

When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”

She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”

You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.

She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast New Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”

She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”

Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.

When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. Well…. You did tell me to go….

Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burghart.

A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..

An example of the Company Memo Header on our Dot Matrix Printer

An example of the Company Memo Header on our Dot Matrix Printer – without the “Quality” turned on

Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.

First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.

You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.

Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:

Fast-old-news

Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Fast-News-Header Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go.

She said she would take care of it…. and she did.

Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.

Memo Ben Brandt Received

Memo Ben Brandt Received

So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.

When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.

When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”

Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.

He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.

At then end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.

I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.

It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….

Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.

I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”

Comments from the original post:

  1. Ron Kilman July 12, 2014

    Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.

    1. Plant Electrician July 12, 2014

      Thanks Ron.
      I am still amazed by how many times I am told that something is impossible when I’m already doing it.

  2. Dave Tarvee July 12, 2014

    How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible to many times, what a group of talent at Sooner in one place unreal

    1. Plant Electrician July 12, 2014

      That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.

  3. Citizen Tom July 14, 2014

    Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.

    The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….

    Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.

  4. miller davidge iii August 9, 2014

    Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.