Working Smarter with Power Plant Dumb Terminals
Favorites Post #69
Originally posted January 3, 2014:
After the reorganization at the coal-fired power plant in North Central Oklahoma during 1987, a bunch of new faces showed up at the plant. I mentioned in last week’s post that we had a new plant manager, Ron Kilman (See Post: “From Pioneers to Power Plant Managers“). In that post I also mentioned that the PC age was rapidly growing and I had bought a computer of my own and was eager to learn more. The Electrical Supervisor, Leroy Godfrey had retired, and was replaced by a guy named Tom Gibson. Tom was a good supervisor who was willing to think out of the box.
Tom gave me one of my first assignments directly by calling me to his office. Well, Leroy had never really called me to his office before. When Leroy wanted to chew you out, he was happy to come down to the Electric Shop and do it, so I didn’t really know what to expect by being “called to his office”. Believe me… it wasn’t the last time he had “called me to his office.” But it was the most satisfying time. Mainly because this time, when I arrived, Tom’s face wasn’t beet red with anger like it was on one later occasion (See the post Power Plant Customer Service Team Gone Wild).
This is what Tom told me to do… He said that we needed to install computer terminals all over the plant. They had a chart where they wanted the terminals to go. There were about 15 locations and about 30 terminals all over the plant including the coalyard which was about 1/2 mile from the main plant. Along with those, there were a bunch of IBM Network printers that needed to be installed with the terminals.
Then Tom told me the best part. He wanted me to do it all myself. Then he told me an even better part…. He said, (and I quote) “I want you to learn everything you can about this computer stuff. I think it will come in handy.” As my friend Stephen Todd at Dell would say, “That was the ‘Keys to the Kingdom”. I told him I would be glad to do everything he asked.
That last part later came back to haunt Tom…. but he did tell me…. learn “everything” I could about the computer. When he was referring to “The Computer”, he was talking about the company mainframe, a Honeywell system that resided in Oklahoma City at Corporate Headquarters.
The Terminals I was going to install were called “Dumb terminals”. they weren’t computers, they were just monitors with a keyboard that connected directly to a switch back in the telephone room that was connected via a microwave link directly to Oklahoma City and the Honeywell system:
So, when I returned to the electric shop, I began my “hacker” apprenticeship. One that would later allow me to harass Gene Day in the Control Room, confuse Dick Dale in the warehouse, cause headaches for the IT department downtown, and finally cause the President of the Electric Company to personally call our Plant Manager Ron asking who was this guy Kevin Breazile! Hence the reason for Tom Gibson’s beet red face a few years later. But that is another story for another time.
I had two things right away that I had to figure out. How was I going to run cables from the telephone room in the office to each of the places around the plant that needed a computer terminal and what are these funny connectors and what do I need to do with them?
Ok, so I figured they plugged in the back of the terminal and then there was a Cat1 cable (no, not a Cat3, a Cat1) that plugged into that, and needed to plug into a jack in the wall that I was going to have to install. They called these funny connectors “Hoods”. The 25 pin Hoods that we used were blue. We had 9 pin hoods also that we used for the actual PCs that the clerks and the chemist were using. They had an emulator program to make them act like a dumb terminal:
In an early post called “Power Plant Men’s Club Prizes and a Story of Luck” I explained how I have always been cursed with being very lucky. Well, that’s what some may call it, but I prefer to believe that one of my best friends St. Anthony helps me out at certain times. Well, this was one time when I asked for his assistance. St. Anthony of Padua is considered the Patron Saint of lost items. So, I asked him to help me figure out how I was going to do all this work in a reasonable amount of time.
As is often the case, St. Anthony pointed me in the right direction. This particular day, he told me to tell my problem to Charles Foster. My close friend and one of the two Electric Shop foremen (not mine. I was working for Andy Tubbs). So, during lunch I told him what Tom Gibson told me to do, and showed him the blueprints where they wanted the terminals placed throughout the plant.
One of the places that needed a terminal was right there in the electric shop office. Charles looked around the office and said, “You know what? there used to be an old intercom system in this office that I think goes up to the telephone room. In fact, I think all the intercoms that were originally installed in the plant went to the telephone room.”

An old intercom sort of like this only older and in a box that sat on the desk and it had more switches
I vaguely remembered the intercoms when I was working as a summer help as there used to be an old box sitting in the garage when I worked for Stanley Elmore. They were later cut out and removed, because it wasn’t really practical and so it wasn’t used. Charles told me to start there, because there were intercoms everywhere. In the control room, the warehouse, and even in the coalyard! And definitely in the office area. This was just what I needed to hear. My work was already half done.
I pulled the cables out from under the desk where they had been cut and checked them out. There were definitely enough cable pairs to do the job. In most places I had to install both a terminal and a printer, so I had a lot of dual wall jacks just for this job:
There were some places where the intercom system didn’t go where I needed to install either a dumb terminal or at least connect a computer. So, I was looking for any kind of alternate way to install the jack without having to run cables all the way from the telephone room to these locations. So, I went out and bought a book about networking so that I could learn more about what was really going on. If I had bought it a few years later it might have been called “Dumb Terminals for Dummies”, but the Dummies books hadn’t come around yet.
I have since thrown that book away after using it for years to prop up the corner of our sofa bed for the times when my mom would come and visit and she would sleep on the bed, only it had a broken bracket, and the Networking book was just the right thickness to level the bed…. But there was one page in the book that I found that allowed me to hook up dumb terminals in places where there was only a phone line.
You see. When the phone lines were run throughout the plant, they used a three pair cable. Well. A phone really only uses two wires (or one pair). so, this left 4 more wires not doing anything. The only problem was that the dumb terminal used 4 pair, or 8 wires…
So, when I was reading the networking book, I ran across a diagram that made me stop and stare. I like to think that I was holding a half eaten apple in my hand and I had just taken a bite when I stopped mid-bite and stared. It would have been a nice picture to remember sort of like when the apple fell on Newton’s head. Only we didn’t have cellphones with cameras in those days, so no one was around to take my picture. The diagram I saw was this:
What? This showed 4 of the wires are nothing but grounds…. The network cable only really uses 4 of the 8 wires. Which means I only needed two pair. And guess what? The phone lines run all over the plant were 3 pair with only one pair being used! So, I was able to install the computer jacks right next to the telephone jacks and use the same cable that the telephone was using, and they all tied back to the telephone room where the main computer switch was located that connected to the Mainframe computer back in Oklahoma City through something called a Memotec X.25 Modem.
So, now that I have gone through all this detail to tell you how I was able to quickly install all these terminals and printers around the plant in a way as if it is exciting (because it is to me). I know that many of you are so bored out of your gourd that you have already stopped reading before you have reached this sentence…. I suppose those of you that are still following along are wondering “Why?”
Why would we want to install all these dumb terminals throughout a power plant that connected to the Honeywell Mainframe down at Corporate Headquarters? Well. It was because all the plant operators, mechanics, welders, machinists, electricians, instrument and controls and heavy equipment operators were going to start using it to do stuff. Yeah. All of us were being introduced to the computer age. From the janitor on up.
Each printer had 5 character ID that identified it, so if you were looking at a work order on the terminal, you could choose to print it. You just had to know the 5 character number and you could print the work order out on any computer in the company. Usually, this meant, you wanted to use the printer that was closest to you. But if you wanted to print something out for the warehouse, as long as you knew their printer ID, you could send them a printout of some part that you wanted them to retrieve for you. Then call them up and tell them you printed something out on their printer.
Ok. So the average Joe didn’t see much benefit, but it did get them used to seeing computer monitors all over the place, which at least helped them in the future when the real computers showed up. Right now, they were just “Dumb Terminals” and that’s what a lot of the operators and maintenance people thought… they are just dumb…
I, on the other hand was in hog heaven. You see. I had called downtown to the IT department and asked to get a user name so that I could log directly into the mainframe. After all, my supervisor Tom had told me to learn “everything” I could about “this computer”. So, I took him up on it. I quickly was learning UNIX commands, though at the time, I didn’t know that’s what they were called.
I began learning the Computer language called “A” before I realized there was a “B” language and a “C” language, and that C was the one that was really used at the time. As it turned out the mainframe had manuals for everything right on it. That is how I was able to cause so much trouble the next few years.
Oh, and one more interesting thing I discovered on the mainframe. It had this interesting feature called “Email”. Yeah. Only, after figuring out how to pull up a list of all the emails on the system I found that there was only a handful of people that actually had e-mail addresses. So, the only person I would email on the mainframe was an engineer named Craig Henry.
I had met him briefly once, but in the next few years, he was a valuable source of information. Email seemed like a great idea, but what good was it if there was only a few people you could send an email?
As for Craig Henry… As Humphrey Bogart said to Claude Rains in Casablanca, “This is the beginning of a Beautiful Friendship.” Come to think of it… Craig Henry sort of reminds me of Claude Rains… I must admit, I learned a lot more from him than he ever learned from me.
Printing Impossible Power Plant Fast News Post
Favorites Post #54
Originally posted: July 12, 2014:
Tom Gibson, the Electric Supervisor at the Coal-fired Power Plant in North Central Oklahoma didn’t have a clue the large can of worms he opened the day in 1988 when he told me to find out all I could about the company computer in Corporate Headquarters…. The one that ran all the important financial systems for the company. I remember going straight down to the Electric Shop office and sending a request for a username on the Honeywell Mainframe to the IT department, with Tom’s approval.
This story is a continuation of two previous stories…. Last week I wrote a post called: “Power Plant Customer Service Team Gone Wild“. This is the next shoe that dropped in that story…. Earlier this year I wrote a post called: “Toby O’Brien and Doing the Impossible“. Well, this is the second story in the list of “Impossible Things” Power Plant Electricians were able to accomplish when others said it couldn’t be done.
As a reminder… and in case you didn’t read last week’s post…. as a summary….. let me just say that I had printed out a form on every printer in the company as part of a “Quality Idea” our team was investigating. In doing so, I sent commands to the printers to change their quality settings, as well as the Font Size and a few other settings. When I ran the little known command that sent the document to every printer listed on the mainframe, I didn’t realize that this included all the billing, paycheck and work order printers that all had their special kinds of paper and setting for those particular jobs to run.
This was probably the biggest “Faux Pas” (pronounced “Foe Paw” — yeah…. French… which literally means: “False Step”) of my 18 years as an Electrician. Before I tell you about how the second shoe dropped… Let me explain that a few weeks before I had hit enter on the keyboard sending the disastrous command to the Mainframe, In June, 1993, I had found an interesting program on the Honeywell mainframe called “Magna 8”.
It had to do with creating reports from the main database. This was the entire database that ran the Electric Company Business! I thought this would be a great program to learn in order to create all kinds of reports for our plant that would help us understand where our efforts were being spent. I thought I might actually be able to tie our Maintenance Orders to the time the employees spent on them to their wages, and to the cost of the parts used…. Nothing like that existed at the time, and the little I was able to read from the Magna 8 User Manual on the mainframe, this seemed like just the ticket..
We had never heard of SAP, or other ERP systems at the time. — Oh… sorry… ERP stands for “Enterprise Resource Planning”. It does just that. It combines all the company’s business together in one application so that you can account for all the costs down to each machine, person, and part. If I could learn more about Magna 8, maybe I could start piecing these pieces together from the database. I was having one problem…. When I would page down in the user manual, it kept skipping the bottom half of every page….
I couldn’t figure out how to stop it from scrolling past the second half of each page. So, I called in a favor from the IT guys downtown and asked them if they could send me a printed copy of the Magna 8 User’s Manual. They said they would be glad to send me a copy. About a week later, I received the User Manual through company mail. It was about 4 inches thick.
There were different sections. One was called: “The Update Module”. Yeah…. That’s right…. It was used to enter data into the database…. I thought about that module for about 2 seconds and decided It would be best to stay away from that one. Then there was the “Reporting Module”.
That was the one I was looking for. — on a side note…. I know “for” is a preposition, and I know you aren’t supposed to end a sentence in a preposition, however, who doesn’t say, “That’s what I was looking for”? In these circumstances, I figure that I better approach it from a whole different angle…. like…. “That’s the section I really wanted.” — End side note.
A couple of weeks after I received the copy of the Magna 8 User Guide, I sent the infamous form to all the printers in the company, and that’s when I was sort of had all my “atta boys” taken away with that one “Uh Oh”. I was all prepared to watch my step while on the mainframe. About a week after the episode in Tom’s office when he told me not to send anything outside the plant without Ron Kilman’s permission, my foreman, Andy Tubbs came in the office and told me that in two days, I was supposed to go to some training in Oklahoma City.
“Oh. Training!” One of my favorite things! I always liked to learn new things. I asked Andy what the training was for (Oh geez… did I really say that? “For” at the end of the sentence again! — how about “I asked Andy what kind of training would I be taking” — yeah…. that’s what I said…). Andy replied, “Something called ‘Magna 8′”.
Oh No! I hadn’t asked for training! I had just asked for the user guide! Now I was scheduled to go to training in Oklahoma City and I knew that no one at the plant had “okay-ed” it. Now what was I supposed to do? I did the only thing I could think of at the time…. I asked Andy where I was supposed to go at Corporate Headquarters for the class.
Since I knew that this class hadn’t been approved by Tom Gibson or even our A Foreman Bill Bennett, I decided that I was going to go on my own dime…. that is, I wasn’t going to expense anything. I would pay for my own mileage and lunch, etc. Hopefully, no one would notice that I was gone that day. — Anyway, I could always fall back on the fact that my own Foreman Andy had told me to go….
So, when the day came, I drove to Oklahoma City and entered Corporate Headquarters dressed in my cleanest steel-toed work boots and my cleanest tee-shirt!

I chose this picture because they look like my boots, only I never wore the toes out so that you could see the steel toes.
When I introduced myself to the instructor, Scott Overmeyer, I told him I was surprised that I had been scheduled for this class. He told me that since I had requested the User Guide that he figured that I should attend this course so that I would know how to use Magna 8 to create reports. — Well, that explained it.
The classroom was short on computers so we had to share one computer between two people. I sat in the back row on the right side if you are facing the instructor. A young lady sat next to me. Her name was something like Laura Burgert. We didn’t introduce ourselves right off the bat. We spent the morning learning about how our database was structured.
Our database was not what is referred to as a “relational database”. I’m not even sure if that term was being used at the time…. anyway, we had what is called a “Hierarchical Database”. The relationships are more like a family tree. If you needed to connect the data, you had to go up the tree to where you could go back down another branch… sort of like if you were into Genealogy and you were looking for your 3rd cousin twice removed. This was all new to me.
Anyway, this isn’t an important part of this story, so don’t strain your brain trying to figure it out.
When noon came around and we were just breaking for lunch, Laura Burgert said to me, “You’re Kevin Breazile! Oh my Gosh! You’re the guy that printed out that form on everyone’s printers!” I replied, “Yeah, that’s me. I sure was in trouble for that one.”
She replied that they had been trying to do something like that for a long time. Then she explained… “I work in the Communication Department and we create the Fast News Bulletins that are sent out to the printers….”
You see… this was what you had to do before e-mail was available…. When there was some news about the company that they wanted to disseminate to all the employees quickly, they would send out a Fast News bulletin to the printers and we would post it on the bulletin board in our area.
She continued to explain….. We have asked IT to give us a list of printers that we should send the Fast News Bulletins, because we know that our list is old and we are sending some to printers that messes up billing jobs and other things…. I said, “Yeah. I know all about those.”
She continued to explain some more…. IT told us there isn’t any way to tell which printers are good printers and which ones we shouldn’t be sending Fast News Bulletins. I replied, “Well…. I know which ones are good and which ones are not. I have all the forms that were sent to me. You can tell right away by the paper they are printed on, and if that’s not enough to give you a hint, just read the ‘colorful’ notes they wrote to me trying to convince me not to print on their printers anymore…”
Laura said it would be a great help if I could send those forms to her. I said I would do it as soon as I was back at the plant.
When I arrived at the plant the next morning, and Andy Tubbs told me that Tom Gibson was upset when he found that I had gone to Oklahoma City for training when Bill Bennett had mentioned it to him the day before. He had been all hot because he hadn’t approved any training and here I was going off on my own to Oklahoma City. I told Andy…. “Well…. You did tell me to go….” (looking sheepishly innocent).
Anyway, after that I gathered up the stack of around 500 forms and carried them up to the mail room where Denise Anson helped me put them in a small box to mail them to Laura Burgert.
A few weeks went by and Laura called me on the phone. She asked me how I had created the header on the forms. You see, I had created a header with the name of the company and part of the name was normally smaller and had one word over the top of another so….. well…… let me just show you…..
Notice the “GAS/AND” in the middle of the name of the company…. — This doesn’t look like anything to you today, because we now have laser printers and Publishers and all sorts of Word Art at our fingertips. But back then, printing this from a mainframe document took some work…. let me explain, just to give you an idea.
First, I had to space all the way out to where the word GAS starts, then I had to turn on the underline and decrease the font size to the size of the small letters and print out the word GAS then I had to turn off the underline and backspace the three characters, change the font back to the large size, then backspace all the way back to the beginning of the line, then print out the word Oklahoma and a space, then change the font back to small and print out the word AND then change the font back to the large size, and continue with the rest of the line. Yeah… I had to send backspace commands to the printer…. I was pretty proud of my header.
You can see by the Memo above that I had been using it for almost a year. The picture above isn’t even using the “Quality” setting on the printer which even made it look a lot sharper.
Anyway, on with the story…… The Fast News Bulletin’s header had a simple design. The “F” in Fast was created using a bunch of F’s. The A using a bunch of A’s. Like this:
Yeah… pretty embarass… um… I mean exciting huh? Laura was looking for a way to add some Quality to the Fast News Bulletin. I told her that I could create large block letters using the graphic commands on the printer I asked her what her printer ID was and I quickly created a Fast News Bulletin for her with a real header: Laura was excited and said that she may be getting back to me soon…. which she did a few weeks later. She asked if I could attend the first meeting of a new Task Force they had created to enhance the Fast News. I said I would be glad to attend, but I would first have to have permission from my Electric Supervisor before I could go (see? I can actually learn something).
She said she would take care of it…. and she did.
Ben Brandt, our Assistant Plant Manager wanted to know why I was being asked to show up to a Corporate Communication Task Force! — “Uh… I don’t know.” I replied. Knowing that everything I did outside the plant grounds was being questioned after my previous “misstep”.
So, one day I showed up at Corporate Headquarters again. Laura Burgert was there to greet me. She told me where to sit along a big long table in a meeting room. I was to sit about halfway down the table, while she sat on one end of the table.
When others came in, the IT person that was on the committee… I believe his name was Mike Russell sat on the far end from Laura. Laura opened the meeting by explaining the reason for the task force and when she finished she said, “For starters we were thinking that instead of using the ugly Fast News header we have been using, we would like to have a header like this…. And she passed a copy of the Fast News Bulletin I had printed out on her printer that day when she called me.
When Mike Russell saw it, he replied, “Our Printers can’t print a header like this.” Laura looked over at me, as if she wanted me to reply to Mike’s remark. So, I said, “This was printed out on the standard IBM network printer.”
Mike replied by saying, “No. Our printers can’t print like this. It’s impossible.” I repeated that this Fast News was printed out on Laura’s IBM printer from the mainframe just like the regular Fast News is printed out. I even told him that I could send him a copy of the header so that he could print it out and see for himself.
He said, “There’s no need to do that. Our printers can’t print this out.” — Though he held a bulletin in his hands that was printed out on our Standard IBM printer.
At the end of the meeting Laura thanked me for coming. She said, “See? This is what we have been dealing with. They probably weren’t going to be able to go anywhere with this.” I just nodded…. I thanked her for inviting me and I returned to the plant 75 miles north.
I guess it didn’t matter too much. A few months later and we were all being introduced to E-Mail, as I had been running telephone cable all over the plant so that we could set up a new NT Server network using Netware 4.0. Which used Novell’s GroupWise for e-mail. Fast News then just showed up in our Inbox.
It’s funny how things work out. What are the odds? I wreak havoc by sending a “rogue” form to printers that should be left alone, only to have those forms become useful to another department after I was “accidentally” enrolled in a training course where I happened to sit next to the one person in the company that could benefit from that printing blunder. Which then led her to look at ways to improve the Fast News Bulletin that she was responsible for creating….
Then the IT department refused to listen, but it didn’t matter anyway because new Technology quickly came along which began the process of weaning us off of the mainframe and onto a new state of the art network that later allowed us to use SAP a real ERP system that made the Magna 8 application that I went to learn in the first place obsolete.
I guess the Fast News Bulletin for the day is that Technology Moves Fast…. If you aren’t on for the ride, then you will be making statements like “That’s Impossible” and having a student in the 8th grade proving you wrong. It reminded me of what my dad always said when I was growing up… “Don’t ever say you can’t. — There’s always a way.”
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How they ever let you get out of there is incredible, I guess you were just real popular all over the company LOL and proved things were not impossible too many times, what a group of talent at Sooner in one place unreal
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That’s true Dave. It may sound like I was some lone wolf out there doing the impossible, but the truth is that we were surrounded by great Power Plant Men doing the impossible every day.
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Great story! I have been working with IT equipment since the early 80’s. The changes have been amazing, but I will never forget listening to a print job that made a printer sing (literally). The new printers are amazing, but the experts could make those first ones do the strangest things.
The problem with the early computers, as you found out the hard way, is that almost any change involved programming. And since that early equipment was so costly, much of the testing had to be done on production equipment…….
Anyway, it seems your management made the sensible decision to chalk up your mistake as part of the costs of training and testing.
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Couple of things…My wife is an IT person and I sent the link to this to her. She loved it.
Power Plant Customer Service Team Gone Wild
Favorites Post #53
Originally posted July 4, 2014
I never would have guessed that playing Power Plant Man jokes on Gene Day would have led me to the “Uh Oh!” moment I later encountered when I was told in no uncertain terms that the President of the Electric Company, James G. Harlow Junior was personally upset with something I had done. I had learned my first year as a summer help at the coal-fired Power Plant in North Central Oklahoma that “One ‘Uh Oh’ wipes out all previous ‘Atta Boys’!” I could tell by the way the Electric Supervisor, Tom Gibson’s ears were glowing red that this was considered a little more serious than I had first realized.
I have mentioned in previous posts that playing jokes on Gene Day was one of my favorite Power Plant Man Pastimes. See the post, “Power Plant Humor and Joking With Gene Day“. Also see, “Psychological Profile of a Power Plant Control Room Operator“. My lunch breaks were usually consumed with learning more about how to program the Honeywell mainframe computer used by just about all the company processes that actually ran the company from payroll, to billing, to work orders and Inventory. I figured that as I learned more about the computer system, the more elaborate jokes I would be able to play on Gene. That was my ultimate motivation.
Already I had learned about the escape codes used by the large IBM printers that were used throughout the company at the time. This allowed me to create graphic images on the printer as well as large bold letters.
Besides the telephone and inter-company mail, printers were the only other way to communicate to non-present Power Plant Men in 1989. We had not yet been introduced to e-mail. I was one of the few people in the company that had an e-mail address on the mainframe, and the only other person that I knew that I could write to was Craig Henry, a Corporate Engineer downtown.
Much like the first time when I met Gene Day, when I first encountered Craig Henry, I could tell right away that he was a down-to-earth person that would shoot straight. Craig probably wouldn’t remember this far into the past that I would reach out to him occasionally just to say “Hi” and to pick his brain about how the corporate IT infrastructure was setup. I figured since he was one of the few people in the company that even knew what an e-mail address was at the time, he most likely had more knowledge about such things than the average person in Corporate Headquarters.
After finding out that Gene Day would go work out at the Rock Gym in Stillwater, Oklahoma after work, and I had played the joke on him with the notes from the private investigator, I used my knowledge of Printer Escape codes to write documents on the mainframe that when printed out would turn on the graphic commands on the printer so that I could print out pictures. I don’t mean that I would have a saved picture that I would send to a printer like we might do today. No. I had to create these pictures one pixel at a time using commands in a UNIX document on the mainframe. It was all codes that would not make sense to anyone that didn’t know the graphic commands of the IBM printers.
I had been teasing Gene Day about meeting up with a young “coed” from the University at the Gym each day. I would do this by printing out messages on the Control Room printer by the the Shift Supervisor’s office when I knew that Gene Day was there filling in as the Shift Supervisor. They were usually notes from someone that called herself “Bunny”. Usually they were short notes or “love letters” from Bunny just saying something about how she enjoyed her time with Gene at the Gym.
At the bottom I would sign it “Bunny” then under it, the printer would read the graphic commands and create a small Playboy Bunny symbol under the name. At the end, the document would send a command that would put the printer back into the text mode.
Of course. Whenever I walked into the control room shortly after, just to see how the precipitator was doing, Gene Day would confront me about the notes. With a grin on his face he would say, “This isn’t funny! What if my wife found one of these notes?” — Like that was ever going to happen…. unless he was like me, and likes to save everything.
In order to create the bunny at the bottom I had to create the pixels in small blocks of 9 pixel patterns. Here is the code I used to create the bunny:
In the last couple of weeks I have written about how the Power Plant Men were introduced to the “Quality Process” (otherwise known as “Six Sigma”). We had created teams with our crews and we met once each week to come up with Quality ideas. By August, 1993, I had received my official Certificate Certifying that I had completed all the QuickStart training and was on my way to making a difference in the Power Plant World!
So, what do these two events have in common and how did this lead the President of the Electric Company to send out a search warrant on a lowly (lowlife is more like it) Plant Electrician in North Central Oklahoma? Well. This is what happened…
First you have to remember that in 1993, the Internet was not easily accessible by the general public. Company e-mail was still not a reality in our company. We had dumb terminals and large IBM printers. That was the extent of most employees interaction with a computer. Each printer had a designation. It was a five character ID beginning with a “P”. So, the printer in the Electric Shop Office might be…. P1234. I needed to know this number if I wanted to send something to it.
At the time, the only thing people had to send to each other were requests for things from the mainframe systems that were used to run the company. So, for instance, if you wanted to request some parts from the warehouse at our plant, we would send over a list of parts to the warehouse printer where Dick Dale and Darlene Mitchell would pick it up and go retrieve the parts. So, the people that used the terminals and computers with mainframe emulators on them knew the most commonly used printer numbers in the plant.
If you wanted to send something to someone in Oklahoma City, or to the Power Plant in Muskogee, then you would have to call over there and ask the person what their Printer ID is so you can be sure you are sending your request to the appropriate printer. Without e-mail, and any other form of computerized communication. This was the only way at the time.
So, after our Customer Service Team was formed, we would meet once each week to brainstorm new ideas that would benefit the company. Andy Tubbs was our team leader, as he was our foreman.
The other members of our Customer Service Team were Diana Brien, Scott Hubbard, Sonny Kendrick, Ben Davis and Gary Wehunt. I haven’t properly introduced my bucket buddy Diana Brien in a post before. I have recently obtained a photograph that I can share:
We were called bucket buddies because we carried tool buckets with us whenever we went to work on something. They doubled as our stool and tripled as our trash can.
Thursday, July 15, 1993 during our Quality Brainstorming session, while we were pouring out ideas like…. “What if we changed out the street lights at the plant so that they would be different colors…. wouldn’t that help morale?…. and “How about if we wrapped fluorescent Christmas lights around the high voltage electric lines between here and Oklahoma City so that they could light up the night with colorful lights during the Christmas Season?”….. And other ingenious Brainstorming ideas that are bound to pull up an occasional brilliant idea….. well. One such idea popped up!
I don’t remember which one of our brilliant brainstorming ideas conjured up this idea, but Andy Tubbs suddenly blurted out…. “What if we had the Printer IDs added as a column in the Corporate Directory? — You see, each quarter we received an updated paper copy of the Corporate Phone Book. It included the names and office phone numbers of all the Electric Company employees. It also included their mail code. So, if you wanted to send something through inter-company mail to them, you would know where to send it. Our mail code was PP75. That was the code for our power plant.
So, what if we added a column where we had the printer ID that each person would use for people to send printed requests, among other things? This was Brilliant! We could just make this proposal and send it downtown to Corporate Headquarters where it would be lost in the “mail”. Or we could do more research to prove that it was a possible proposal that was really do-able.
So, I suggested…. Well… I can print a form out on every printer in the entire company requesting that they include all the names of all the people that use that printer and mail it through inter-company mail back to me at PP75. — I had recently uncovered a special printer command that allowed me to do this hidden away on the Honeywell mainframe. So, we took a vote and it was decided that we would pursue this proposal. I set to work on creating the form that I would send to every printer. If we could not only send the proposal to the Communications department downtown, but also a list of everyone and their printers, the work would already have been done for them.
I wanted to send a real fancy letter because I had already created a header using the Quality print settings on the printers. I had created a Company Logo that (I thought) ingeniously used the backspace command to create two words with one word on top of the other in the middle of a sentence…. Our company began as Oklahoma Gas and….. in the logo, I wanted the word Gas to be on top of the word And as it was in our company logo in smaller letters than the others. So… after playing around with it for a while, I created the logo and had it saved on the mainframe.

I know. I was rotten to Gene Day. Here is an example of the header with the “GAS AND” in the middle of the name. Remember. This is on an old IBM Dot Matrix printer using the High Quality setting
After attaching the header to the form, I included a message that told the person that discovered the form on the printer to add the names of all people who used the printer below and to send the form to Kevin Breazile at PP75. As I mentioned. In order to make the form look pretty, I turned on the Quality Print settings on the printer at the beginning of the document. Like the story of the Sorcerer’s Apprentice….. I didn’t know a good way to turn off all the settings I changed to revert the printers back to their original settings.
I ran the command to send the document to every printer on the print server and away they went…. A copy printed out on the printer in the Electric Shop office so I knew it was working. Copies printed out on the other 12 printers at our plant. They also printed out on the 500 other printers throughout Oklahoma. — With the thought that “My work here is done.” I went back to work repairing plant electric equipment.
The following Monday I had the day off. When I returned to work on Tuesday, Denise Anson called me from the front office. She said that I had a large stack of mail. I thought, “Oh good!” Results from our request on Thursday have arrived! I hurried up to the front office.
When I entered the mail cubicle I was surprised to see how big the pile of envelopes were. The stack of inter-company envelopes was over two feet high. “Um…. Thanks….” I said to Denise. I picked up the stack and headed back to the Electric Shop to sort out the forms.
After opening the first few envelopes. I suddenly came to an astonishing discovery. Not only did the form print out on the large mainframe IBM printers used in office areas, it also had printed out on other types of printers…. I opened one envelope and found the form printed out on a “Work Order” printer. The paper size was different than the standard paper size, and I hadn’t put a page feed at the end of the document, so, it had left the paper in the middle of the page…. “Uh Oh”.
My “Uh Oh” changed to “UH OH!” after opening a few more of the inter-company envelopes. I found that the form had printed out on Pay Check Printers! And Billing Printers! “UH OH!” quickly changed to “OH NO!” When I read comments like “Under no circumstances print anything on this Printer Again!!!!” I realized I had really messed things up. By changing the font size and the quality settings, the billing, payroll and work order printers all had to be manually reset and the jobs that printed out paychecks, customer bills and employee work orders had to be re-run!
After taking all the forms out of their envelopes, the stack of papers was over 4 inches thick, just to give you an idea about how many responses we had.
A couple of hours later, Tom Gibson called me to his office. “Uh Oh.” (remember… One “uh oh” erases all previous “atta boy”s). When I entered Tom’s office, I could tell that something was definitely wrong. Like I mentioned earlier. Tom’s ears were beet red…. and in case you don’t know what a beet looks like. Here is one:
Of course… I knew what this was all about, only I didn’t know yet, how Tom had found out about it…. Tom began by saying…. “Ron Kilman just received a call from James Harlow asking him who is Kevin Breazile and why is he printing something out on my printer? Ron didn’t like the fact that he wasn’t aware that you had sent something to the President of the Company’s printer.
Sorry. That’s the biggest picture I could find of James Harlow….
Um what could I say? So, I said this…
“Well. This was a quality idea that our team had. We wanted to collect the names of people that used each printer so that we could send in a proposal to have the printer ID added in the Corporate Directory.”
I didn’t mention that Harlow’s Secretary had returned the form with all the people that used his computer as I had requested, because I knew that the President of the Electric Company was not asking because he was upset that I had printed something out on HIS printer. No. He had probably been told that the reason the bills were late being sent to the one million customers that month was because some kook had messed up their printers and the jobs had to be run over again causing the delay. So, I thought it was best not to go down that route at this time…
So, I stuck with my story, which was the truth…. I had printed out the forms on all the printers as part of a quality idea by our CST (Customer Service Team). — I also didn’t mention that three years earlier, Tom had asked me to learn everything I could about the company computer, because he believe that the computer was going to be the wave of the future.
Even though Tom believed my explanation, he told me…. “Kevin, Ron never wants this to happen again, therefore, you are never to send anything out of this plant without Ron Kilman’s personal approval. Is that clear?”
I replied to Tom that this was unreasonable. I send things to other departments all the time. I send Substation Inspection forms, and blueprint revisions and all sorts of other forms downtown all the time. Ron Kilman wouldn’t want to waste his time approving all those things….
Tom thought about it and revised his statement…. “Then, don’t ever send out anything that isn’t part of your normal daily job without Ron’s approval first.” — Ok. I thought…. this works, since everything I do is part of my normal daily job…. Even printing out forms on all the printers in the company… since that was part of our normal “Quality Process” Customer Service Team activity…. So, I happily agreed. And I left Tom’s office happy that I hadn’t joined the ranks of the unemployed.
That was one thing about working at the plant at this time. As long as your heart was in the right place…. That is, you tried your best to keep the electricity humming through the electric lines…. then the chances of being fired for messing up, even as big of a mess up as this, most often didn’t end up by losing your job.
I sometimes think that this was my biggest mess up of all time… however…. after this episode was over… there was a part two to this story….. Believe it or not…. Someone else in the company was overjoyed about what I had just done. They had been trying to do something similar for a long time, only to be told that it was impossible. — Doing the Impossible… I was good at that… Part two of this story is a story for another day…
Since this is a repost of this story, I have written part two, which you can read here: “Printing Impossible Power Plant Fast News Post“.
Comment from previous post
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Shenanigans by way of computers…👿 …your good intentions may have backfired, but I have to give you kudos for your dedication and your ‘nerdiness (I mean that as a compliment, by the way).
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On the record – Harlow made me promise it would never happen again. Off the record – I thought it was funny (unintended consequences always accompany “improvements”). Harlow surely knew that.
Toby O’Brien and Doing the Impossible
Favorites Post #18
Originally posted May 23, 2014:
There were three times when I was an electrician at a coal-fired Power Plant in North Central Oklahoma when, according to others, I had done something that they labelled “impossible”. One of those times began when a Plant Engineer Toby O’Brien came to me and asked me if I could find a way to connect to the Prime Computer down at Corporate Headquarters so that he could edit some Engineering drawings he had worked on when he was working at Oklahoma City. That in itself wasn’t what was impossible. That came later, but it pertained to a similar subject.
Somewhere in Corporate Headquarters stashed away in an isolated room was a Prime Computer just waiting for Toby.
Toby knew that I had an account on the Honeywell Mainframe computer downtown, since I was always getting myself in trouble playing around on it. Since I could connect to that, he wondered if it would be possible to connect to the Prime Computer where his Medusa CAD drawings were kept. He gave me some information about how he used to log into it when he was working downtown…. before he was banished to the Power Plant Palace 70 miles north out in the middle of the country.
Toby had a CAD tablet and a disk to install the driver on a computer. This would allow him to work on his CAD drawings. For those of you who don’t remember, or have never seen such a thing. It is like a very fancy mouse…. or should I say, Mouse Pad. Since you used a stylus to draw and point and click on a large pad called a tablet. Not anything like the little tablets we have today.
At the time, the only connection we had to the Honeywell Mainframe from the power plant was through a router called a Memotec. The bandwidth was a whopping 28,000 baud. A Baud is like bytes per second, only it is measured over an audio line as an audio signal. Like the sound that a Fax machine makes when it first connects. Toby had talked to some guys down at IT and they had a copy of the same Honeywell emulator called “GLink” we were using at the plant, only it would connect at a super whopping 56,000 baud. Twice as fast! They wanted someone to “Beta Test” it. They knew I liked doing that sort of stuff, so they were willing to give us a copy to try out.
Toby and I decided that the best place to try out our “Beta Testing” was in the Chemistry Lab. The main reason was that it had one of the newer 386 desktop computers and it was in a room right next to the data closet where the Memotec was talking to the mainframe downtown. So, if I had to run in there real quick and spit in the back and “whomp it a good ‘un”, I wouldn’t have too go far. That was a trick I learned from watching “No Time for Sergeants” with Andy Griffith. Here is the lesson:
If you have trouble viewing the video from the picture above, this this link: “No Time For Sergeants Radio Operator“.
To make the rest of this part of the story a little shorter, I’ll just summarize it to say that by logging into the Honeywell Mainframe using my account, I was then able to connect to the Prime Computer using Toby’s account and he was able to edit his CAD drawings from the Chemistry Lab at the Power Plant 70 miles away from Corporate Headquarters. I know that doesn’t sound like much, but in those days, this was “new technology” for us Power Plant guys anyway.
Before I continue with the “impossible” task, I need to explain a little about how electricians kept the Electrical Blueprints up-to-date at a Power Plant. This was a task that I was given when Tom Gibson was the Electrical Supervisor. I was supposed to take all the blueprints that had been revised because of some change that had happened at the plant, and make sure they were properly updated. Then I had to go through a process to make sure they were permanently updated, not only on the three copies that we had at our plant, but also with the “System of Record” set of blueprints at Corporate Headquarters.
So, let me tell you the process, and I’m sure you will be able to relate this task to something you encounter in your job today. Even if it is preparing the Salads at a Sirloin Stockade before opening time.
The first step happens when someone in the electric shop has to rewire some piece of equipment or something because the equipment was moved, removed, upgraded to something else, or someone thought it would work better if we did it a different way. Then whoever made the change to the electric wiring would go to the prints that were kept in the electric shop and update them so that the new wiring job was reflected in the Blueprints.
This is important because if someone a week later had to go work on this equipment, they would need to be able to see how the equipment is now wired. If they were working off of an old print, then they might blow something up, or injure or even kill someone…. most likely themselves, if it ever came down to it.
The other two copies of prints also needed to be updated. One was in the Instrument and Controls shop, and the most important copy was in the “Print Room” right next to Tom Gibson’s office.
The second step was to send off a request to Corporate Headquarters in Oklahoma City for a copy of all the blueprints that were changed so that the change could be made on the copy and sent back to Oklahoma City.
The third step is when a fresh copy of the blueprints arrived at the plant from Oklahoma City a few weeks later. These were updated with the changes and sent back to Oklahoma City.
The fourth step is when the blueprints are reviewed by an engineer downtown and the changes are made permanently by a drafter downtown.
Step five: Then three copies of the permanently changed prints were sent back to plant where they replaced the three marked up copies.
This process generally took two to three months given that the drafter downtown had to take the Original drawing, scan it in the computer, make changes to it, and then save it, and send it to the printer to be printed.
Toby and I had “petitioned” our plant management to buy us a copy of AutoCAD so that we could make our own revisions right at the plant, and send the changes directly to Oklahoma City, all complete and ready to go. The only problem with this was that AutoCAD software did not come cheap. It was several thousand dollars for just one copy.
Oh. Here is a picture of Toby:
Even though this was before the World Wide Web, I knew where I could get a pirated copy of AutoCAD, but since neither Toby or I considered ourselves criminals, we never really considered that a viable alternative. Tom Gibson was pitching for us to have a copy, but it was figured that if we had a copy, the company would have to buy a copy for all six main power plants, and they weren’t willing to dish out that much money.
Somewhere along the line, after Tom Gibson had kept pushing for the importance of having up-to-date Plant Electric Blueprints in a timely fashion, a task force was formed to address a faster way to make print revisions. Because Toby and I (and Terry Blevins) had been pushing this at our plant, Tom asked Toby and I (actually, that should be “Toby and me”, but “Toby and I” makes me sound smarter than I am) to be on the Task Force with him.
So, one morning after arriving at the plant, we climbed into a company car and made the drive to Oklahoma City to the Corporate Headquarters. When we arrived, we sat in a big conference room with members from the different power plants, and a number of engineers from downtown. I was pretty excited that something was finally going to be done.
I don’t remember the name of the engineer that was the leader of the task force, I only remember that I had worked with him once or twice through the years on some small projects. When the meeting began, I expected that we would have some kind of brainstorming activity. I was all ready for it, since I had all sorts of ideas about how we could just edit the prints directly from the plant on the Prime Computer where the prints were stored, just like Toby had done.
When the meeting began there was no brainstorming session. There wasn’t even a “What do you guys think about how this can be done?” No. The engineer instead went on to explain his solution to the problem. I was a little disappointed. Mainly because I was all fired up about being asked to be on a task force in Oklahoma City to work on…. well…. anything…. to tell you the truth. And here we were listening to a conclusion. — Sound familiar? I knew it would.
This engineer had it all figured out. Here was his solution:
Step 1: A request was sent by company mail to downtown (same at the old second step) for some blueprints that need to be updated.
Step 2: The prints are downloaded onto a floppy disk (3.5 inch High Density – which meant, 1.44 Megabyte disks).
Step 3: The disks were mailed through company mail back to the Power Plant.
Step 4: The Power Plant receives the disks and loads them onto their computer at the plant and they edit the blueprint using a pared down CAD program called “RedLine” (somewhat cheaper than AutoCAD).
Step 5: The print revision is saved to the disk and the disk is mailed back to Corporate Headquarters using the Company Mail.
Step 6: The print is reviewed by the engineers for accuracy and is loaded into the computer as the system of record.
Ok…. this sounded just like the previous method only we were using a “RedLine” program to edit the changes instead of using Red, Green and Gray pencils.
It was evident that the engineer in charge of the meeting was expecting us to all accept this solution and that the task force no longer had to meet anymore, and we could all go home and not ever return to consider this problem again. — Well, this was when I said the “Impossible” (oh. I should italicize that like this: “Impossible!”).
I raised my hand as if I was in a classroom. The guy knowing me to be a regular troublemaker asked me what I wanted. I said, “Why mail the files? Why not just put them in a folder and have the person at the plant go there and pick them up?” — In today’s world the idea of a drop-box is about as easy to understand as “Google it”. Back then… I guess not. Especially for some engineers who had already decided on a solution.
So, the engineer responded, “Because that can’t be done.” I said, “Why not?” He said, “It’s impossible. Someone in a power plant can’t just go into a computer at Corporate Headquarters and access a file.”
Well, that did it….. I told him that we were able to edit CAD drawings on the Prime computer from the power plant. He said, “No you didn’t. That’s impossible!” I looked over at Toby who was sitting next to me with a big grin on his face. So I said, “Who is the IT guy in the room? He can tell you that you can get a file from the mainframe from the power plant.”
The engineer replied that he didn’t invite any IT people, because there wasn’t any reason. Everyone knows that you can’t copy files on a Corporate computer from a power plant. So, I said, “Invite someone from the IT department to the next meeting. I’m sure he will agree with me that this can be done. — Shortly after that, the meeting was adjourned (but at least I had managed to convince the team we needed a second meeting – which meant a second trip to OKC with my good friend Toby).
You should have heard me rant and rave all the way back to the power plant that afternoon. How could he possibly be so naive to make definite statements about something and basically call me a liar when I said that we had already done it. I’m sure Tom Gibson was glad when we arrived back at the plant and he was able to get out of the company car and into the silence of his own car for his drive back to Stillwater. Toby on the other hand carpooled with me, so he had to hear me rant and rave to Scott Hubbard all the way back to Stillwater that day.
Needless to say, we had another Print Revision Task Force meeting a few weeks later. Tom, Toby and I drove back to Oklahoma City. I couldn’t wait to see what was going to happen.
The meeting began with the engineer in charge of the task force saying, “The first thing we are going to address is Kevin Breazile’s statement about sending files to the power plant. We have invited someone from IT to answer this question.” Then he turned to a guy sitting at the table. I don’t remember his name either, only that I had worked with him also through the years (oh yes I do. It was Mike Russell).
The engineer turned to the IT guy and said (using a sing-song tone that indicated that I belonged in a mental institution or maybe kindergarten), “Kevin seems to think that he can somehow get on his computer at the power plant and access a folder on a server here at Corporate Headquarters and download a file.” He stopped and with a big smirk on his face looked at the IT guy. Mike just sat there for a moment looking at him.
The engineer just stood there with an evil grin on his face waiting… Mike said, “So? What do you want to know?” The engineer said, “Well. Is that even possible?” Mike replied, “Of course! It’s actually easier for him to do that than it is for someone on the 3rd floor of this building to access the mainframe on the fourth floor.”
The engineer’s jaw dropped and he eked out a meager little “what?” Mike asked if that was all. When he was assured that this was the only question, he stood up and walked out the door. As he was leaving he turned a side glance toward me and winked at me. I was grinning ear-to-ear. I could tell, I wasn’t the only one that had a beef with this particular engineer.
So, you would have thought that it would have been a quieter ride back to the plant that day, but leave it to me…. I kept on going on about how that guy was so sure of himself that he didn’t even bother to ask the IT guy before the meeting began just to check his own erroneous assumptions. Geez! That was the most surprising part of the day. If he had only asked him before the meeting, he wouldn’t have made a fool out of himself with his snide comments just before he was put in his place.
So, Toby and I proved that doing the impossible isn’t all that impossible when what someone thinks is impossible really isn’t so. This stemmed from a lesson my dad taught me growing up when he told me, “Don’t ever say “can’t”. There is always a way.”
UPDATE: Toby died January 4, 2020, I wrote a post when I found out: Reference Letter for Toby O’Brien – Power Plant Engineer
Comments from the original post:
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Ah, the good old days when the best computer was the new 386. Things weren’t impossible but you had to think about it and plan quite a bit. Great stories!
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Always enjoy reading and thinking about a world I wouldn’t even know about if it weren’t for your unique blog!
Ruth in Pittsburgh
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Great story! I heard a pastor once say “What you “know” can keep you from learning the truth.” I saw this principle in operation many times in my career.
I had been at the WFEC Hugo Power Plant for a short time when the Plant Manager directed me (Maint. Supt.) to have the Mechanics “block the condenser” for a “hydro”. (Prior to a condenser hydro, several mechanics would work for about 4 hours dragging heavy timbers into the 3 foot tall space between the bottom of the hotwell and the concrete floor. They would space these timbers evenly across the entire condenser floor and use wedges to remove all clearance at each support beam. All this work was “required” to support the additional water weight (several feet higher than normal operating level)). I knew this “blocking” was never done at any OG&E plant but I didn’t want to make the Plant Manager look like an idiot. So I did what he asked. We “blocked” the condenser for a hydro. Then I got with just the Plant Engineer and asked him to get the Mechanical Prints for the condenser. I asked him if it was necessary to block the condenser for hydro. He said they had always done it because of the extra weight of the water. When we looked at the condenser drawings there was a note indicating it was designed to support a full hydro water level. He showed the print to the Plant Manager (one on one). Nobody was made to look foolish and for the next condenser hydro we didn’t “block” it – and the Mechanics were really happy!
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We used to have a saying that I picked up from Bob Kennedy. “We’ve been doing it this way for 35 years. “
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Well over the years there were a lot of engineers that way. Not all. We have had outstanding ones as well and the stinkers too. Just hate the politics of people so evil and cruel. Man is beyond ugly so often.
The OSHA Man Cometh
Favorites Post #17 (posted in no particular order)
originally post 8/23/2014
I suppose when you are a Plant Manager, the last person you want to see at your Power Plant doorstep is the OSHA Man! That’s exactly what happened on Thursday, March 10, 1994 at the Coal-fired Power Plant in North Central Oklahoma. He was not paying a social call. He was there to conduct an investigation. One in which I was heavily involved.
In my post from last week, “Tragedy Occurs During Power Plant Safety Meeting” I described a near death accident where a contract worker was engulfed in fly ash in a precipitator hopper. The accident was on all channels on the 5 o’clock news in Oklahoma City. The press was there when the Life Flight helicopter arrived at the hospital where they interviewed the flight crew. The OSHA office in the Federal building a few blocks from the Electric Company’s Corporate Headquarters had quickly assigned someone to the case. Armed with all the authority he needed, he began a full investigation of the accident.
The day before Gerald Young, (the OSHA Man) arrived, I had done some investigation myself into the accident. I was trying to figure out exactly what had happened. Why had someone who thought that he had emptied out a hopper so much so that he climbed inside, had suddenly become engulfed in ash? Where did this large volume of ash come from, and why did it decide to suddenly break loose and fill the hopper at the particular moment when James Vickers had decided to climb into the hopper?
Larry Kuennan, the lead engineer had asked me to show him the hopper from the inside of the Precipitator, so he could have an idea of what took place. I told him he needed to put on a fly ash suit and a full face respirator in order to go into the precipitator. After we were all suited up, I took him on a tour of the inside. A sight few people have had the chance to experience. I could write an entire post just about the experience…. Oh…. maybe I already have. See “Moon Walk in a Power Plant Precipitator”
The hopper we needed to investigate was not at the edge, so, we had to squeeze our way around a few beams in order to see the hopper where the accident took place. When we arrived, I explained that when I had first inspected the precipitator, I had found that the ash had piled up five foot above the bottom of the plates because the feeder wasn’t feeding properly.
So, I had figured that when they were vacuuming out the hopper, the ash that was lodged between the plates (that were 9 inches apart) must have still been there when James climbed into the hopper. Something had caused the ash to give way all at once.
Larry and I climbed down between the hoppers where we could see the bottle racks underneath the plates. The bottles are 30 pound cast iron anchors in the shape of the old style milk bottles. They are used to keep the tension on the wires, which are the electrodes that are normally charged with up to 45,000 volts of electricity when the precipitator is online.
When we sat down to look at the four bottle racks, I noticed right away that one rack of bottles was about a foot and a half lower than the rest of the bottle racks. This didn’t make sense to me at first. I couldn’t think of any way that 176 wires and bottles would be lower than the rest of the wires in the hopper. It was a paradox that took a while to soak in.
When we left, Larry Kuennen made a statement I will never forget. He said, “Until now, I thought that Plant Electricians did nothing but twist wires together. I never thought they worked on things like this.” I replied, “We work on anything that has a wire connected to it. That includes almost everything in the plant.” He replied, “Well, I have a new appreciation for Plant Electricians.”
It wasn’t until I returned to the electric shop and heard Scott Hubbard’s recount of the accident (again). Scott and his crew was working on the roof of the precipitator when the accident happened. He said that when the accident happened he heard a loud bang. Sort of like an explosion.
I told him what I had found inside the precipitator. This could only mean one thing…. An electric insulator on the roof of the precipitator that held up the wires on that bottle rack had broken. When that happened, it fell the foot and half causing all the ash that had been lodged between the plates to be immediately jolted loose, engulfing James Vickers who had just climbed in the hopper below.
After lunch, Scott went up on the roof and opened the portal on the tension house that housed the insulator that held up that row of wires. Sure enough. The three foot by 3 inch diameter ceramic insulator had broken. Something that had never happened at the plant up to that point. A tremendous load must have been put on this insulator, or it must have been defective in order to just break. These insulators are designed to hold up to 10,000 pounds of weight. the weight of the bottles and wires altogether weighed about 6,000 pounds add another 1000 pounds for the beam attached to the insulators on the top of the plates. This meant that at least 3,000 pounds of ash was pressing down from the ash above in order for it to just pull apart.
There was only one person that the OSHA man Jerry wanted to speak to when he arrived at the plant (other than to arrange things). That was me. I was the acting foreman in charge of the operations in, on and below the precipitator when the accident happened. I was also just a regular hourly employee, not so “beholden” to the company that I would participate in any kind of “cover-up”.
The first thing OSHA Jerry wanted to see was the inside of the precipitator. So, I procured a respirator for him, and we climbed up to the landing where one enters the precipitator through side doors. The first thing he did when he arrived at the door was take out a measuring tape to measure the height of the door.
I hadn’t thought about it until that moment, but a new set of OSHA regulations had a new set of Confined Space regulations 1910.146 that dealt specifically with confined spaces. It had gone into effect on April 15, 1993. Here we were almost a year later. I had always treated the precipitator as a confined space, so I had always checked the air quality before I entered it.
So, I asked OSHA Jerry why he measured the size of the door. He said, he was checking if the entrance was “restricted” or “limited”. This was the requirement of a Confined space as stated in OSHA regulation 1910.146. I asked him how small does an entrance have to be to be restricted? He said, “Well. That’s not clearly defined. We could enter the precipitator by bending over and stepping in.
That was the first time I thought that maybe the precipitator itself may not really fit into the strict definition of a confined space. The hoppers do for sure, but does the precipitator? Hmm…. I wondered…. I still do come to think of it. The hoppers were definitely confined spaces by definition… “any space with converging walls, such as a hopper…..”
Oh. I forgot to describe OSHA Jerry. He reminded me a little of the guy who was a sidekick in Cheers named Paul Willson:
Actually, he looked so much like him that I thought of him right away.
When we were done inspecting the precipitator, we returned to the front office where we went to Tom Gibson’s (our Electric Supervisor) office. He closed the door and locked it. And he began to interview me by explaining that anything that was said in this room would be held in confidence. He explained that I could speak freely and that the Electric Company could do nothing to me for telling him the truth.
I thought… Ok…. um…. I have always been known for speaking my mind (maybe a little too much), so he wasn’t going to hear anything that I wouldn’t personally tell the Plant Manager, Ron Kilman to his face. Just ask Ron. I’m sure he would agree that I was pretty open about anything that popped into my mind.
He asked me if I had been trained about the OSHA Confined Space regulations. I responded by saying that we had a class on it one day where we went over our new confined space requirements. That consisted of reading the company policy. I knew that I needed to have a hole watch, and I needed to check the air before I went into a confined space.
We checked to make sure there was 20.9% oxygen, that there was less than 10 parts per million Carbon Monoxide, less than 5 parts per million H2S (Hydrogen Sulfide) and that there was less than 5% explosive vapors. OSHA Jack wrote everything down.
Actually, while I was talking, Jerry asked me to pause often because he was writing everything I said word-for-word on a yellow notepad what I was saying.
While we were talking, I asked him a few questions also. I asked Jack how he decided to work for OSHA. Where he had come from (Kansas. Wichita, I think). How long he had been working for OSHA. Did he enjoy his job….. At times, I could get him to digress and tell me a story about his life.
As we continued with our interview over this grave accident that almost resulted in the loss of someone’s life, I was busy making a new friend. By the time he had asked me everything he needed to know, I knew all about how he had grown up in Kansas, and how he had gone from job-to-job until he had ended up in front of me… interviewing me.
When we had finished the interview, he explained to me that this was an official document that contained all the answers to the questions he had asked me. He said that this would be private and that the Electric Company would not be able to ever see what I said unless I wanted them to see it. I asked him if I could show it to them. He said he would give me a copy of it, and I could do whatever I wanted with it. He asked me to sign it. I did.
I took Jerry to the copy machine in the front office where he made copies for me. When he handed them to me, I shook his hand. I told him I enjoyed talking to him. I also told him that I wished him well. I showed him to the elevator, and he left the plant. I made a copy of the papers that I had signed and went directly to the plant manager Ron Kilman’s office and gave him a copy of the document I had signed.
Ron asked me how it went. I told him that it went fine. Here is everything we talked about. I had nothing to hide. It did amaze me that OSHA Jack thought I might want to “spill the beans” about something as if we were treated like peons where the King had total rule. — I guess he didn’t know that Eldon Waugh had retired in 1987.
From there, I went to Bill Bennett’s office. Bill Bennett was our A Foreman. His office was across the hall from Tom Gibson’s office where I had been interviewed for the previous 3 hours. — Yeah. 3 hours. OSHA Jerry didn’t know Shorthand.
Bill asked me how the interview went. I said it went fine. He said that Ron and Ben Brandt had been worried about me because the interview had lasted so long. Bill said he told them, “Don’t worry about Kevin. He probably has this guy wrapped around his little finger. He’s probably using his ‘psychology’ on him”
I always loved Bill with all my heart. He knew me too well. I told Bill that I knew OSHA Jerry’s life story by the time we were done. Bill smiled…. just like this:
I smiled back at Bill. I returned to the Electric Shop to continue with Unit 1 Overhaul. After all. That was my “real” job. I put on my fly ash suit, my full face respirator, and my rubber boots and returned to the innards of the precipitator to continue where I had left off. I had a lot to think about as I scanned the Precipitator plates and wires in the dark with my flashlight safely strapped around my neck.
Comment from the original post
Great story! And good job interviewing OSHA Jack.
When the OSHA (EPA, OFCCP, EEOC, etc.) Man cometh, whatever was scheduled for that day (week, etc.) was suspended and you do whatever he/she wants. Cost to implement changes was not a factor and permanent effects on plant efficiency or employee morale were of little importance either. At 67 (with increasing arthritis) I’m reminded of OSHA’s “help” every time I have to use both hands to start my recip saw (one to pull the trigger and the other to push the “safety” switch), or when I have to re-start my lawnmower every time I empty the grass bag.
Comment from a repost
ESPs are nasty places to have to hang out. We had a guy who was severely burned by flowing ash from a bottom hopper–due to this and some other unrelated health complications which occurred during his absence, he was never able to return to work. For some reason he thought the hopper was empty but it wasn’t and when he opened the door, the ash poured out like water and severely burned his legs. Your story reminded me of the incident. I can’t imagine the impact of being nearly completely engulfed in hot ash. It is a miracle that the man survived.
Cracking a Boiled Egg in the Boiler and Other Days You Wish You Could Take Back
Originally Posted on April 13, 2012:
There are some days you wish you could take back after making a grand decision that turns out to look really dumb when your decision fails. It is important to think outside the box to break new ground as long as you bring common sense along for the ride.
It seemed that during the days when I was a summer help, and even when I was a laborer on Labor Crew that in order to be promoted you had to come up with one grand idea that set you apart from the others and that also failed miserably.
It was said that the electrical supervisor there before Leroy Godfrey (I can see his face, but his name escapes me. Jackie somebody), was promoted to that position after he caused the destruction of one of the Intake pump motors (a very large pump that can pump 189,000 gallons of water per minute).
To name a couple of minor “Faux Pas” (how do you pluralize that word? I don’t know — Faux Pauses?), let me start out with the least embarrassing and less dangerous and work my way to the most embarrassing and most dangerous of three different stories of someone thinking out of the box while leaving common sense somewhere behind and maybe wishing they could take back that day.
The first two stories both involve the Electrical Supervisors of two different Power Plants.
Tom Gibson, the Electrical Supervisor from our plant was trying to find a way to keep moisture out of the Bottom Ash Overflow Sump Pumps. This was a recurring problem that required a lot of man hours to repair. The bell shaped pump would have to be pulled, the motor would have to be disassembled and dried, and new seals would have to be put in the pump to keep it from leaking.
So, Tom Gibson decided that he was going to fill the motor and pump cavity with turbine oil. All electricians knew that oil used in turbines is an insulator so electrically it wouldn’t short anything out. But something in the back of your mind automatically says that this isn’t going to work.
I remember helping to fill the motor up with oil in the Maintenance shop and hooking up some motor leads from the nearby Maintenance shop 480 volt switchgear. Needless to say, as soon as the pump was turned on, it tripped the breaker and oil began leaking from the cable grommet.
That’s when common sense tells you that the all the oil causes too much drag on the rotor which will cause a 480 motor to trip very quickly. After removing some of the oil and trying it again with a larger breaker and still having the same result Tom was satisfied that this just wasn’t going to work.
The pump and motor was sent away to a nearby electric shop to be rewound and other ways were developed by the help of our top notch machinist genius Randy Dailey who came up with a positive air pressure way to keep water out of the Bottom Ash Overflow Sump Pump and motor (also known as the BAOSP). Not much harm done and Tom Gibson didn’t feel too bad for trying something that the rest of us sort of thought was mildly insane.
The next story was told to me by my dear friend Bob Kennedy when I was working at a Gas Powered Plant in Midwest City and he was my acting foreman and backed up by the rest of the electricians as they sat there nodding their heads as Bob told this story.
So I didn’t witness this myself. This one was a little more dangerous, but still thankfully, no one was hurt. Ellis Rooks, the Electrical Supervisor needed to bump test a 4200 Volt motor and wanted to do it in place (bump testing is when you switch something on and off quickly. Usually to see which way it turns). For some reason he was not able to use the existing cables, maybe because that was the reason the motor was offline. Because one of the cables had gone to ground.
So, he decided that since the motor only pulled 5 to 10 amps he could use #10 wire (the size wire in your home) and string three of them (for the three phases of the motor) from the main High Voltage switchgear across the turbine room floor over to the motor. Now, most electricians know how many amps different size wires can generally handle. It goes like this: #14 – 15 amps, #12 – 20 amps, #10 – 30 amps, #8 – 50 amps and on down (smaller numbers mean bigger wires).
So, Ellis thought that since the motor only pulls around 5 amps, and he only wanted to bump the motor (that is, turn it on and off quickly) to watch it rotate, he thought that even though there was normally three 3 – 0 cables (pronounced three aught for 3 zeroes, very large wire) wired to the motor, this would be all right because he was only going to bump it.
Needless to say, but I will anyway, when the motor was bumped, all that was left of the #10 wires were three black streaks of carbon across the turbine room floor where the wire used to exist before it immediately vaporized.
You see, common sense tells you that 4200 volts times 5 amps = 21,000 watts of power. However, the starting amps on a motor like this may be around 50 to 100 amps, which would equal 210 to 420 Kilowatts of power (that is, 420,000 watts or more than 2/5 of a Megawatt). Thus vaporizing the small size 10 wire that is used to wire your house.
I think until the day that Ellis Rooks retired he was still trying to figure out where he went wrong. There must have been something defective with those wires.
All right. I have given you two relatively harmless stories and now the one about cracking the boiled egg in the boiler. This happened when I was still a janitor but was loaned to the Labor Crew during outages. When the boiler would come offline for an outage, the labor crew would go in the boiler and knock down clinkers and shake tubes to clean out clinkers that had built up around the boiler tubes in the intermediate pressure area of the boiler.
Clinkers are a hard buildup of ash that can become like large rocks, and when they fall and hit you on the head, depending on the size, can knock you to the floor, which makes wearing your hardhat a must. Your hardhat doesn’t help much when the clinkers falling from some 30 feet above hits you on your shoulder, so I always tried to suck my shoulders up under my hardhat (like a turtle pulling in his arms and legs) so that only my arms were left unprotected.
It wasn’t easy looking like a pole with no shoulders, but I tried my best. I think Fred Crocker the tallest and thinnest person on Labor Crew was the best at this. This is the Reheater area of the boiler in the diagram below:
Before we could get into the boiler to start shaking tubes, the dynamiters would go in there first and blow up the bigger clinkers. So, for a couple of days some times, at the beginning of an overhaul, you would hear someone come over the PA system about every 20 minutes saying, “Stand Clear of Number One Boiler, We’re Gonna Blast!!!” This became so common to hear over the years that unless you were up on the boiler helping out, you didn’t pay any attention to it.
This is something that is only done at a Coal-fired Power Plant because Gas Plants don’t create Ash that turns into Clinkers. Maybe some Soot, I don’t know, but not Ash. Which brings to mind a minor joke we played on Reginald Deloney one day when he came from a gas plant to work on overhaul. Reggie automatically reminded you of Richard Pryor. He had even developed a “Richard Pryor” way of talking.
We were going to work on a Bowl Mill motor first thing, which is down next to the boiler structure in an enclosed area. We brought our roll around large toolbox and other equipment over to the motor. Andy Tubbs and Diana Brien were there with Reggie and I. I think Gary Wehunt was there with us also.
When someone came over the PA system saying, “Stand Clear of Number Two Boiler, We’re Gonna Blast”, all of us dropped everything and ran for the door as if it was an emergency. Reggie, not knowing what was going on ran like the dickens to get out in time only to find us outside laughing at the surprised look on his face.
Anyway. That wasn’t the day that someone wished they could take back, but I thought I would throw that one in anyway so that now Reggie will wish that he could take back that day.
When I was on Labor Crew, and we were waiting on the boiler for the dynamiters to blast all the large clinkers, the engineer in charge, Ed Hutchins decided that things would go a lot quicker if all the laborers would go into the boiler and shake tubes while the dynamiters were setting their charges (which wasn’t the normal procedure. Normally we waited until the dynamiters were all done). Then we would climb out when they were ready to blast, and then go back in. So, we did that.
All 10 or so of us climbed into the boiler, and went to work rattling boiler tubes until we heard someone yell, “Fire In The Hole!!!” Then we would all head for the one entrance and climb out and wait for the blast.
The extra time it took to get all of us in the boiler and back out again actually slowed everything down. We weren’t able to get much work done each time, and everyone spent most of their time climbing in and out instead of working, including the dynamiters.
So Ed had another brilliant idea. What if we stayed in the boiler while the dynamite exploded? Then we wouldn’t be wasting valuable time climbing in and out and really wouldn’t have to stop working at all.
Of course, common sense was telling us that we didn’t want to be in an enclosed boiler while several sticks worth of dynamite all exploded nearby, so the engineer decided to prove to us how safe it was by standing just inside the entrance of the boiler with his ear plugs in his ears while the dynamite exploded.
The dynamiters at first refused to set off the charges, but after Ed and the labor crew convinced them (some members on the labor crew were anxious for Ed to try out his “brilliant idea”) that there really wouldn’t be much lost if the worst happened, they went ahead and set off the dynamite.
Needless to say…. Ed came wobbling his way out of the boiler like a cracked boiled egg and said in a shaky voice, “I don’t think that would be such a good idea.” All of us on the Labor Crew said to each other, “..As if we needed him to tell us that.” I think that may be a day that Ed Hutchins would like to take back. The day he learned the real meaning of “Concussion”. I think he was promoted shortly after that and went to work in Oklahoma City at Corporate Headquarters.
Comments from Original Post:
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eideard April 21, 2012
When you have pallets double-stacked, you should only move them about with a pallet jack. The bottom pallet – and whatever is stacked on it – is thoroughly supported. And even if the pallet jack is powered, you aren’t likely to get in trouble with rapid acceleration.
As you would with a fork lift truck.
And the double stacked pallets are truck mirrors boxed for shipment to retailers. A couple hundred mirrors. And I dumped both pallets when I went to back up and turn into the warehouse aisle.
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jackcurtis May 5, 2012
Modern parables like these are much too good to waste! They should be included in every freshman Congressman’s Washington Welcome Kit when he first takes office and new ‘reminder’ versions again every time he wins an election. These are wonderful essays on unintended consequences, at which our Congress is among the best!
Comments from Previous repost:
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I worked with Ed on the Precipitator control replacement project (84 controls X 2) in 2006 I think. He was getting ready to retire at the time. He was a good engineer and a tough customer. I was working for the control supplier and those 168 controls were the first installation of a brand new control design. I had lead the design team for the controls and this was the culmination of our work. I spend more days and nights than I can remember going up and down the aisles of controls loading software fixes into the processors! Anyway, great people at the plant and great memories… including a rapper control cabinet that took the express route to the ground elevation from the precip roof! (ouch, it really is the sudden stop that gets you!)
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Thanks for the comment John! It’s good to hear about improvements to the Precipitator and the control rooms I used to call home. I spend many weekends walking back and forth through those control rooms.
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OMG – The very thought of a group staying in the boiler when the dynamite went off! Thank goodness THAT didn’t happen. I felt the tension just reading that bit. I’m glad Ed came out of it all right.
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Working Smarter with Power Plant Dumb Terminals
Originally posted January 3, 2014:
After the reorganization at the coal-fired power plant in North Central Oklahoma during 1987, a bunch of new faces showed up at the plant. I mentioned in last week’s post that we had a new plant manager, Ron Kilman (See Post: “From Pioneers to Power Plant Managers“). In that post I also mentioned that the PC age was rapidly growing and I had bought a computer of my own and was eager to learn more. The Electrical Supervisor, Leroy Godfrey had retired, and was replaced by a guy named Tom Gibson. Tom was a good supervisor who was willing to think out of the box.
Tom gave me one of my first assignments directly by calling me to his office. Well, Leroy had never really called me to his office before. When Leroy wanted to chew you out, he was happy to come down to the Electric Shop and do it, so I didn’t really know what to expect by being “called to his office”. Believe me… it wasn’t the last time he had “called me to his office.” But it was the most satisfying time. Mainly because this time, when I arrived, Tom’s face wasn’t beet red with anger like it was on one later occasion.
This is what Tom told me to do… He said that we needed to install computer terminals all over the plant. They had a chart where they wanted the terminals to go. There were about 15 locations all over the plant including the coalyard which was about 1/2 mile from the main plant. Along with those, there were a bunch of IBM Network printers that needed to be installed with the terminals.
Then Tom told me the best part. He wanted me to do it all myself. Then he told me an even better part…. He said, (and I quote) “I want you to learn everything you can about this computer stuff. I think it will come in handy.” As my friend Stephen Todd at Dell would say, “That was the ‘Keys to the Kingdom”. I told him I would be glad to do everything he asked.
That last part later came back to haunt Tom…. but he did tell me…. learn “everything” I could about the computer. When he was referring to “The Computer”, he was talking about the company mainframe, a Honeywell system that resided in Oklahoma City at Corporate Headquarters.
The Terminals I was going to install were called “Dumb terminals”. they weren’t computers, they were just monitors with a keyboard that connected directly to a switch back in the telephone room that was connected via a microwave link directly to Oklahoma City and the Honeywell system:
So, when I returned to the electric shop, I began my “hacker” apprenticeship. One that would later allow me to harass Gene Day in the Control Room, confuse Dick Dale in the warehouse, cause headaches for the IT department downtown, and finally cause the President of the Electric Company to personally call our Plant Manager Ron asking who was this guy Kevin Breazile! Hence the reason for Tom Gibson’s beet red face a few years later. But that is another story for another time.
I had two things right away that I had to figure out. How was I going to run cables from the telephone room in the office to each of the places around the plant that needed a computer terminal and what are these funny connectors and what do I need to do with them?
Ok, so I figured they plugged in the back of the terminal and then there was a Cat1 cable (no, not a Cat3, a Cat1) that plugged into that, and needed to plug into a jack in the wall that I was going to have to install. They called these funny connectors “Hoods”. The 25 pin Hoods that we used were blue. We had 9 pin hoods also that we used for the actual PCs that the clerks and the chemist were using. They had an emulator program to make them act like a dumb terminal:
In an early post called “Power Plant Men’s Club Prizes and a Story of Luck” I explained how I have always been cursed with being very lucky. Well, that’s what some may call it, but I prefer to believe that one of my best friends St. Anthony helps me out at certain times. Well, this was one time when I asked for his assistance. St. Anthony of Padua is considered the Patron Saint of lost items. So, I asked him to help me figure out how I was going to do all this work in a reasonable amount of time.
As is often the case, St. Anthony pointed me in the right direction. This particular day, he told me to tell my problem to Charles Foster. My close friend and one of the two Electric Shop foremen (not mine. I was working for Andy Tubbs). So, during lunch I told him what Tom Gibson told me to do, and showed him the blueprints where they wanted the terminals placed throughout the plant.
One of the places that needed a terminal was right there in the electric shop office. Charles looked around the office and said, “You know what? there used to be an old intercom system in this office that I think goes up to the telephone room. In fact, I think all the intercoms that were originally installed in the plant went to the telephone room.”

An old intercom sort of like this only older and in a box that sat on the desk and it had more switches
I vaguely remembered the intercoms when I was working as a summer help as there used to be an old box sitting in the garage when I worked for Stanley Elmore. They were later cut out and removed, because it wasn’t really practical and so it wasn’t used. Charles told me to start there, because there were intercoms everywhere. In the control room, the warehouse, and even in the coalyard! And definitely in the office area. This was just what I needed to hear. My work was already half done.
I pulled the cables out from under the desk where they had been cut and checked them out. There were definitely enough cable pairs to do the job. In most places I had to install both a terminal and a printer, so I had a lot of dual wall jacks just for this job:
There were some places where the intercom system didn’t go where I needed to install either a dumb terminal or at least connect a computer. So, I was looking for any kind of alternate way to install the jack without having to run cables all the way from the telephone room to these locations. So, I went out and bought a book about networking so that I could learn more about what was really going on. If I had bought it a few years later it might have been called “Dumb Terminals for Dummies”, but the Dummies books hadn’t come around yet.
I have since thrown that book away after using it for years to prop up the corner of our sofa bed for the times when my mom would come and visit and she would sleep on the bed, only it had a broken bracket, and the Networking book was just the right thickness to level the bed…. But there was one page in the book that I found that allowed me to hook up dumb terminals in places where there was only a phone line.
You see. When the phone lines were run throughout the plant, they used a three pair cable. Well. A phone really only uses two wires (or one pair). so, this left 4 more wires not doing anything. The only problem was that the dumb terminal used 4 pair, or 8 wires…
So, when I was reading the networking book, I ran across a diagram that made me stop and stare. I like to think that I was holding a half eaten apple in my hand and I had just taken a bite when I stopped mid-bite and stared. It would have been a nice picture to remember sort of like when the apple fell on Newton’s head. Only we didn’t have cellphones with cameras in those days, so no one was around to take my picture. The diagram I saw was this:
What? This showed 4 of the wires are nothing but grounds…. The network cable only really uses 4 of the 8 wires. Which means I only needed two pair. And guess what? The phone lines run all over the plant were 3 pair with only one pair being used! So, I was able to install the computer jacks right next to the telephone jacks and use the same cable that the telephone was using, and they all tied back to the telephone room where the main computer switch was located that connected to the Mainframe computer back in Oklahoma City through something called a Memotec X.25 Modem.
So, now that I have gone through all this detail to tell you how I was able to quickly install all these terminals and printers around the plant in a way as if it is exciting (because it is to me). I know that many of you are so bored out of your gourd that you have already stopped reading before you have reached this sentence…. I suppose those of you that are still following along are wondering “Why?”
Why would we want to install all these dumb terminals throughout a power plant that connected to the Honeywell Mainframe down at Corporate Headquarters? Well. It was because all the plant operators, mechanics, welders, machinists, electricians, instrument and controls and heavy equipment operators were going to start using it to do stuff. Yeah. All of us were being introduced to the computer age. From the janitor on up.
Each printer had 4 character ID that identified it, so if you were looking at a work order on the terminal, you could choose to print it. You just had to know the 4 character number and you could print the work order out on any computer in the company. Usually, this meant, you wanted to use the printer that was closest to you. But if you wanted to print something out for the warehouse, as long as you knew their printer ID, you could send them a printout of some part that you wanted them to retrieve for you. Then call them up and tell them you printed something out on their printer.
Ok. So the average Joe didn’t see much benefit, but it did get them used to seeing computer monitors all over the place, which at least helped them in the future when the real computers showed up. Right now, they were just “Dumb Terminals” and that’s what a lot of the operators and maintenance people thought… they are just dumb…
I, on the other hand was in hog heaven. You see. I had called downtown to the IT department and asked to get a user name so that I could log directly into the mainframe. After all, my supervisor Tom had told me to learn “everything” I could about “this computer”. So, I took him up on it. I quickly was learning UNIX commands, though at the time, I didn’t know that’s what they were called.
I began learning the Computer language called “A” before I realized there was a “B” language and a “C” language, and that C was the one that was really used at the time. As it turned out the mainframe had manuals for everything right on it. That is how I was able to cause so much trouble the next few years.
Oh, and one more interesting thing I discovered on the mainframe. It had this interesting feature called “Email”. Yeah. Only, after figuring out how to pull up a list of all the emails on the system I found that there was only a handful of people that actually had e-mail addresses. So, the only person I would email on the mainframe was an engineer named Craig Henry.
I had met him briefly once, but in the next few years, he was a valuable source of information. Email seemed like a great idea, but what good was it if there was only a few people you could send an email?
As for Craig Henry… As Humphrey Bogart said to Claude Rains in Casablanca, “This is the beginning of a Beautiful Friendship.” Come to think of it… Craig Henry sort of reminds me of Claude Rains… I must admit, I learned a lot more from him than he ever learned from me.
Toby O’Brien and Doing the Impossible
Originally posted May 23, 2014:
There were three times when I was an electrician at a coal-fired Power Plant in North Central Oklahoma when, according to others, I had done something that they labelled “impossible”. One of those times began when a Plant Engineer Toby O’Brien came to me and asked me if I could find a way to connect to the Prime Computer down at Corporate Headquarters so that he could edit some Engineering drawings he had worked on when he was working at Oklahoma City. That in itself wasn’t what was impossible. That came later, but it pertained to a similar subject.
Somewhere in Corporate Headquarters stashed away in a room somewhere was a Prime Computer just waiting for Toby.
Toby knew that I had an account on the Honeywell Mainframe computer downtown, since I was always getting myself in trouble playing around on it. Since I could connect to that, he wondered if it would be possible to connect to the Prime Computer where his Medusa CAD drawings were kept. He gave me some information about how he used to log into it when he was working downtown…. before he was banished to the Power Plant Palace 70 miles north out in the middle of the country.
Toby had a CAD tablet and a disk to install the driver on a computer. This would allow him to work on his CAD drawings. For those of you who don’t remember, or have never seen such a thing. It is like a very fancy mouse…. or should I say, Mouse Pad. Since you used a stylus to draw and point and click on a large pad called a tablet. Not anything like the little tablets we have today.
At the time, the only connection we had to the Honeywell Mainframe from the power plant was through a router called a Memotec. The bandwidth was a whopping 28,000 baud. A Baud is like bytes per second, only it is measured over an audio line as an audio signal. Like the sound that a Fax machine makes when it first connects. Toby had talked to some guys down at IT and they had a copy of the same Honeywell emulator called “GLink” we were using at the plant, only it would connect at a super whopping 56,000 baud. Twice as fast! They wanted someone to “Beta Test” it. They knew I liked doing that sort of stuff, so they were willing to give us a copy to try out.
Toby and I decided that the best place to try out our “Beta Testing” was in the Chemistry Lab. The main reason was that it had one of the newer 386 desktop computers and it was in a room right next to the data closet where the Memotec was talking to the mainframe downtown. So, if I had to run in there real quick and spit in the back and “whomp it a good ‘un”, I wouldn’t have too go far. That was a trick I learned from watching “No Time for Sergeants” with Andy Griffith. Here is the lesson:
If you have trouble viewing the video from the picture above, this this link: “No Time For Sergeants Radio Operator“.
To make the rest of this part of the story a little shorter, I’ll just summarize it to say that by logging into the Honeywell Mainframe using my account, I was then able to connect to the Prime Computer using Toby’s account and he was able to edit his CAD drawings from the Chemistry Lab at the Power Plant 70 miles away from Corporate Headquarters. I know that doesn’t sound like much, but in those days, this was “new technology” for us Power Plant guys anyway.
Before I continue with the “impossible” task, I need to explain a little about how electricians kept the Electrical Blueprints up-to-date at a Power Plant. This was a task that I was given when Tom Gibson was the Electrical Supervisor. I was supposed to take all the blueprints that had been revised because of some change that had happened at the plant, and make sure they were properly updated. Then I had to go through a process to make sure they were permanently updated, not only on the three copies that we had at our plant, but also with the “System of Record” set of blueprints at Corporate Headquarters.
So, let me tell you the process, and I’m sure you will be able to relate this task to something you encounter in your job today. Even if it is preparing the Salads at a Sirloin Stockade before opening time.
The first step happens when someone in the electric shop has to rewire some piece of equipment or something because the equipment was moved, removed, upgraded to something else, or someone thought it would work better if we did it a different way. Then whoever made the change to the electric wiring would go to the prints that were kept in the electric shop and update them so that the new wiring job was reflected in the Blueprints.
This is important because if someone a week later had to go work on this equipment, they would need to be able to see how the equipment is now wired. If they were working off of an old print, then they might blow something up, or injure or even kill someone…. most likely themselves, if it ever came down to it.
The other two copies of prints also needed to be updated. One was in the Instrument and Controls shop, and the most important copy was in the “Print Room” right next to Tom Gibson’s office.
The second step was to send off a request to Corporate Headquarters in Oklahoma City for a copy of all the blueprints that were changed so that the change could be made on the copy and sent back to Oklahoma City.
The third step is when a fresh copy of the blueprints arrived at the plant from Oklahoma City a few weeks later. These were updated with the changes and sent back to Oklahoma City.
The fourth step is when the blueprints are reviewed by an engineer downtown and the changes are made permanently by a drafter downtown.
Step five: Then three copies of the permanently changed prints were sent back to plant where they replaced the three marked up copies.
This process generally took two to three months given that the drafter downtown had to take the Original drawing, scan it in the computer, make changes to it, and then save it, and send it to the printer to be printed.
Toby and I had “petitioned” our plant management to buy us a copy of AutoCAD so that we could make our own revisions right at the plant, and send the changes directly to Oklahoma City, all complete and ready to go. The only problem with this was that AutoCAD software did not come cheap. It was several thousand dollars for just one copy.
Even though this was before the World Wide Web, I knew where I could get a pirated copy of AutoCAD, but since neither Toby or I considered ourselves criminals, we never really considered that a viable alternative. Tom Gibson was pitching for us to have a copy, but it was figured that if we had a copy, the company would have to buy a copy for all six main power plants, and they weren’t willing to dish out that much money.
Somewhere along the line, after Tom Gibson had kept pushing for the importance of having up-to-date Plant Electric Blueprints in a timely fashion, a task force was formed to address a faster way to make print revisions. Because Toby and I (and Terry Blevins) had been pushing this at our plant, Tom asked Toby and I (actually, that should be “Toby and me”, but “Toby and I” makes me sound smarter than I am) to be on the Task Force with him.
So, one morning after arriving at the plant, we climbed into a company car and made the drive to Oklahoma City to the Corporate Headquarters. When we arrived, we sat in a big conference room with members from the different power plants, and a number of engineers from downtown. I was pretty excited that something was finally going to be done.
I don’t remember the name of the engineer that was the leader of the task force, I only remember that I had worked with him once or twice through the years on some small projects. When the meeting began, I expected that we would have some kind of brainstorming activity. I was all ready for it, since I had all sorts of ideas about how we could just edit the prints directly from the plant on the Prime Computer where the prints were stored, just like Toby had done.
When the meeting began there was no brainstorming session. There wasn’t even a “What do you guys think about how this can be done?” No. The engineer instead went on to explain his solution to the problem. I was a little disappointed. Mainly because I was all fired up about being asked to be on a task force in Oklahoma City to work on…. well…. anything…. to tell you the truth. And here we were listening to a conclusion. — Sound familiar? I knew it would.
This engineer had it all figured out. Here was his solution:
Step 1: A request was sent by company mail to downtown (same at the old second step) for some blueprints that need to be updated.
Step 2: The prints are downloaded onto a floppy disk (3.5 inch High Density – which meant, 1.44 Megabyte disks).
Step 3: The disks were mailed through company mail back to the Power Plant.
Step 4: The Power Plant receives the disks and loads them onto their computer at the plant and they edit the blueprint using a pared down CAD program called “RedLine”.
Step 5: The print revision is saved to the disk and the disk is mailed back to Corporate Headquarters using the Company Mail.
Step 6: The print is reviewed by the engineers for accuracy and is loaded into the computer as the system of record.
Ok…. this sounded just like the previous method only we were using a “RedLine” program to edit the changes instead of using Red, Green and Gray pencils.
It was evident that the engineer in charge of the meeting was expecting us to all accept this solution and that the task force no longer had to meet anymore, and we could all go home and not ever return to consider this problem again. — Well, this was when I said the “Impossible”.
I raised my hand as if I was in a classroom. The guy knowing me to be a regular troublemaker asked me what I wanted. I said, “Why mail the files? Why not just put them in a folder and have the person at the plant go there and pick them up?” — In today’s world the idea of a drop-box is about as easy to understand as “Google it”. Back then… I guess not. Especially for some engineers who had already decided on a solution.
So, the engineer responded, “Because that can’t be done.” I said, “Why not?” He said, “It’s impossible. Someone in a power plant can’t just go into a computer at Corporate Headquarters and access a file.”
Well, that did it….. I told him that we were able to edit CAD drawings on the Prime computer from the power plant. He said, “No you didn’t. That’s impossible!” I looked over at Toby who was sitting next to me with a big grin on his face. So I said, “Who is the IT guy in the room? He can tell you that you can get a file from the mainframe from the power plant.”
The engineer replied that he didn’t invite any IT people, because there wasn’t any reason. Everyone knows that you can’t copy files on a Corporate computer from a power plant. So, I said, “Invite someone from the IT department to the next meeting. I’m sure he will agree with me that this can be done. — Shortly after that, the meeting was adjourned (but at least I had managed to convince the team we needed a second meeting).
You should have heard me rant and rave all the way back to the power plant that afternoon. How could he possibly be so naive to make definite statements about something and basically call me a liar when I said that we had already done it. I’m sure Tom Gibson was glad when we arrived back at the plant and he was able to get out of the company car and into the silence of his own car for his drive back to Stillwater. Toby on the other hand carpooled with me, so he had to hear me rant and rave to Scott Hubbard all the way back to Stillwater that day.
Needless to say, we had another Print Revision Task Force meeting a few weeks later. Tom, Toby and I drove back to Oklahoma City. I couldn’t wait to see what was going to happen.
The meeting began with the engineer in charge of the task force saying, “The first thing we are going to address is Kevin Breazile’s statement about sending files to the power plant. We have invited someone from IT to answer this question.” Then he turned to a guy sitting at the table. I don’t remember his name either, only that I had worked with him also through the years (oh yes I do. It was Mike Russell).
The engineer turned to the IT guy and said (using a tone that indicated that I belonged in a mental institution or maybe kindergarten), “Kevin seems to think that he can somehow get on his computer at the power plant and access a folder on a server here at Corporate Headquarters and download a file.” He stopped and with a big smirk on his face looked at the IT guy. Mike just sat there for a moment looking at him.
The engineer just stood there with an evil grin on his face waiting… Mike said, “So? What do you want to know?” The engineer said, “Well. Is that even possible?” Mike replied, “Of course! It’s actually easier for him to do that than it is for someone on the 3rd floor of this building to access the mainframe on the fourth floor.”
The engineer’s jaw dropped and he eked out a meager little “what?” Mike asked if that was all. When he was assured that this was the only question, he stood up and walked out the door. As he was leaving he turned a side glance toward me and winked at me. I was grinning ear-to-ear. I could tell, I wasn’t the only one that had a beef with this particular engineer.
So, you would have thought that it would have been a quieter ride back to the plant that day, but leave it to me…. I kept on going on about how that guy was so sure of himself that he didn’t even bother to ask the IT guy before the meeting began just to check his own erroneous facts. Geez! That was the most surprising part of the day. If he had only asked him before the meeting, he wouldn’t have made a fool out of himself with his snide comments just before he was put in his place.
So, Toby and I proved that doing the impossible isn’t all that impossible when what someone thinks is impossible really isn’t so. This stemmed from a lesson my dad taught me growing up when he told me, “Don’t ever say “can’t”. There is always a way.”
Comments from the original post:
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Ah, the good old days when the best computer was the new 386. Things weren’t impossible but you had to think about it and plan quite a bit. Great stories!
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Always enjoy reading and thinking about a world I wouldn’t even know about if it weren’t for your unique blog!
Ruth in Pittsburgh
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Great story! I heard a pastor once say “What you “know” can keep you from learning the truth.” I saw this principle in operation many times in my career.
I had been at the WFEC Hugo Power Plant for a short time when the Plant Manager directed me (Maint. Supt.) to have the Mechanics “block the condenser” for a “hydro”. (Prior to a condenser hydro, several mechanics would work for about 4 hours dragging heavy timbers into the 3 foot tall space between the bottom of the hotwell and the concrete floor. They would space these timbers evenly across the entire condenser floor and use wedges to remove all clearance at each support beam. All this work was “required” to support the additional water weight (several feet higher than normal operating level)). I knew this “blocking” was never done at any OG&E plant but I didn’t want to make the Plant Manager look like an idiot. So I did what he asked. We “blocked” the condenser for a hydro. Then I got with just the Plant Engineer and asked him to get the Mechanical Prints for the condenser. I asked him if it was necessary to block the condenser for hydro. He said they had always done it because of the extra weight of the water. When we looked at the condenser drawings there was a note indicating it was designed to support a full hydro water level. He showed the print to the Plant Manager (one on one). Nobody was made to look foolish and for the next condenser hydro we didn’t “block” it – and the Mechanics were really happy!
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We used to have a saying that I picked up from Bob Kennedy. “We’ve been doing it this way for 35 years. “
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Well over the years there were a lot of engineers that way. Not all. We have had outstanding ones as well and the stinkers too. Just hate the politics of people so evil and cruel. Man is beyond ugly so often.
Power Plant Customer Service Team Gone Wild
Originally posted July 4, 2014. Added some pictures:
I never would have guessed that playing Power Plant Man jokes on Gene Day would have led me to the “Uh Oh!” moment I later encountered when I was told in no uncertain terms that the President of the Electric Company, James G. Harlow Junior was personally upset with something I had done. I had learned my first year as a summer help at the coal-fired Power Plant in North Central Oklahoma that “One ‘Uh Oh’ wipes out all previous ‘Atta Boys’!” I could tell by the way the Electric Supervisor, Tom Gibson’s ears were glowing red that this was considered a little more serious than I had first realized.
I have mentioned in previous posts that playing jokes on Gene Day was one of my favorite Power Plant Man Pastimes. See the post, “Power Plant Humor and Joking With Gene Day“. Also see, “Psychological Profile of a Power Plant Control Room Operator“. My lunch breaks were usually consumed with learning more about how to program the Honeywell mainframe computer used by just about all the company processes that actually ran the company from payroll, to billing, to work orders and Inventory. I figured that as I learned more about the computer system, the more elaborate jokes I would be able to play on Gene.
Already I had learned about the escape codes used by the large IBM printers that were used throughout the company at the time. This allowed me to create graphic images on the printer as well as large bold letters.
Besides the telephone and inter-company mail, printers were the only other way to communicate to non-present Power Plant Men in 1989. We had not yet been introduced to e-mail. I was one of the few people in the company that had an e-mail address on the mainframe, and the only other person that I knew that I could write to was Craig Henry, a Corporate Engineer downtown.
Much like the first time when I met Gene Day, when I first encountered Craig Henry, I could tell right away that he was a down-to-earth person that would shoot straight. Craig probably wouldn’t remember this far into the past that I would reach out to him occasionally just to say “Hi” and to pick his brain about how the corporate IT infrastructure was setup. I figured since he was one of the few people in the company that even knew what an e-mail address was at the time, he most likely had more knowledge about such things than the average person in Corporate Headquarters.
After finding out that Gene Day would go work out at the Rock Gym in Stillwater, Oklahoma after work, and I had played the joke on him with the notes from the private investigator, I used my knowledge of Printer Escape codes to write documents on the mainframe that when printed out would turn on the graphic commands on the printer so that I could print out pictures. I don’t mean that I would have a saved picture that I would send to a printer like we might do today. No. I had to create these pictures one pixel at a time using commands in a UNIX document on the mainframe. It was all codes that would not make sense to anyone that didn’t know the graphic commands of the IBM printers.
I had been teasing Gene Day about meeting up with a young “coed” from the University at the Gym each day. I would do this by printing out messages on the Control Room printer by the the Shift Supervisor’s office when I knew that Gene Day was there filling in as the Shift Supervisor. They were usually notes from someone that called herself “Bunny”. Usually they were short notes or “love letters” from Bunny just saying something about how she enjoyed her time with Gene at the Gym.
At the bottom I would sign it “Bunny” then under it, the printer would read the graphic commands and create a small Playboy Bunny symbol under the name. At the end, the document would send a command that would put the printer back into the text mode.
Of course. Whenever I walked into the control room shortly after, just to see how the precipitator was doing, Gene Day would confront me about the notes. With a grin on his face he would say, “This isn’t funny! What if my wife found one of these notes?” — Like that was ever going to happen…. unless he was like me, and likes to save everything.
In order to create the bunny at the bottom I had to create the pixels in small blocks of 9 pixel patterns. Here is the code I used to create the bunny:
In the last couple of weeks I have written about how the Power Plant Men were introduced to the “Quality Process” (otherwise known as “Six Sigma”). We had created teams with our crews and we met once each week to come up with Quality ideas. By August, 1993, I had received my official Certificate Certifying that I had completed all the QuickStart training and was on my way to making a difference in the Power Plant World!
So, what do these two events have in common and how did this lead the President of the Electric Company to send out a search warrant on a lowly (lowlife is more like it) Plant Electrician in North Central Oklahoma? Well. This is what happened…
First you have to remember that in 1993, the Internet was not easily accessible by the general public. Company e-mail was still not a reality in our company. We had dumb terminals and large IBM printers. That was the extent of most employees interaction with a computer. Each printer had a designation. It was a five character ID beginning with a “P”. So, the printer in the Electric Shop Office might be…. P1234. I needed to know this number if I wanted to send something to it.
At the time, the only thing people had to send to each other were requests for things from the mainframe systems that were used to run the company. So, for instance, if you wanted to request some parts from the warehouse at our plant, we would send over a list of parts to the warehouse printer where Dick Dale and Darlene Mitchell would pick it up and go retrieve the parts. So, the people that used the terminals and computers with mainframe emulators on them knew the most commonly used printer numbers in the plant.
If you wanted to send something to someone in Oklahoma City, or to the Power Plant in Muskogee, then you would have to call over there and ask the person what their Printer ID is so you can be sure you are sending your request to the appropriate printer. Without e-mail, and any other form of computerized communication. This was the only way at the time.
So, after our Customer Service Team was formed, we would meet once each week to brainstorm new ideas that would benefit the company. Andy Tubbs was our team leader, as he was our foreman.
The other members of our Customer Service Team were Diana Brien, Scott Hubbard, Sonny Kendrick, Ben Davis and Gary Wehunt. I haven’t properly introduced my bucket buddy Diana Brien in a post before. I have recently obtained a photograph that I can share:
We were called bucket buddies because we carried tool buckets with us whenever we went to work on something. They doubled as our stool and tripled as our trash can.
Thursday, July 15, 1993 during our Quality Brainstorming session, while we were pouring out ideas like…. “What if we changed out the street lights at the plant so that they would be different colors…. wouldn’t that help morale?…. and “How about if we wrapped fluorescent Christmas lights around the high voltage electric lines between here and Oklahoma City so that they could light up the night with colorful lights during the Christmas Season?”….. And other ingenious Brainstorming ideas that are bound to pull up an occasional brilliant idea….. well. One such idea popped up!
I don’t remember which one of our brilliant brainstorming ideas conjured up this idea, but Andy Tubbs suddenly blurted out…. “What if we had the Printer IDs added as a column in the Corporate Directory? — You see, each quarter we received an updated copy of the Corporate Phone Book. It included the names and office phone numbers of all the Electric Company employees. It also included their mail code. So, if you wanted to send something through inter-company mail to them, you would know where to send it. Our mail code was PP75. That was the code for our power plant.
So, what if we added a column where we had the printer ID that each person would use for people to send printed requests, among other things? This was Brilliant! We could just make this proposal and send it downtown to Corporate Headquarters where it would be lost in the “mail”. Or we could do more research to prove that it was a possible proposal that was really do-able.
So, I suggested…. Well… I can print a form out on every printer in the entire company requesting that they include all the names of all the people that use that printer and mail it through inter-company mail back to me at PP75. — I had recently uncovered a special printer command that allowed me to do this hidden away on the Honeywell mainframe. So, we took a vote and it was decided that we would pursue this proposal. I set to work on creating the form that I would send to every printer. If we could not only send the proposal to the Communications department downtown, but also a list of everyone and their printers, the work would already have been done for them.
I wanted to send a real fancy letter because I had already created a header using the Quality print settings on the printers. I had created a Company Logo that (I thought) ingeniously used the backspace command to create two words with one word on top of the other in the middle of a sentence…. Our company began as Oklahoma Gas and….. in the logo, I wanted the word Gas to be on top of the word And as it was in our company logo in smaller letters than the others. So… after playing around with it for a while, I created the logo and had it saved on the mainframe.

I know. I was rotten to Gene Day. Here is an example of the header with the “GAS AND” in the middle of the name. Remember. This is on an old IBM Dot Matrix printer using the High Quality setting
After attaching the header to the form, I included a message that told the person that discovered the form on the printer to add the names of all people who used the printer below and to send the form to Kevin Breazile at PP75. As I mentioned. In order to make the form look pretty, I turned on the Quality Print settings on the printer at the beginning of the document. Like the story of the Sorcerer’s Apprentice….. I didn’t know a good way to turn off all the settings I changed to revert the printers back to their original settings.
I ran the command to send the document to every printer on the print server and away they went…. A copy printed out on the printer in the Electric Shop office so I knew it was working. Copies printed out on the other 12 printers at our plant. They also printed out on the 500 other printers throughout Oklahoma. — With the thought that “My work here is done.” I went back to work repairing plant electric equipment.
The following Monday I had the day off. When I returned to work on Tuesday, Denise Anson called me from the front office. She said that I had a large stack of mail. I thought, “Oh good!” Results from our request on Thursday have arrived! I hurried up to the front office.
When I entered the mail cubicle I was surprised to see how big the pile of envelopes were. The stack of inter-company envelopes was over two feet high. “Um…. Thanks….” I said to Denise. I picked up the stack and headed back to the Electric Shop to sort out the forms.
After opening the first few envelopes. I suddenly came to an astonishing discovery. Not only did the form print out on the large mainframe IBM printers used in office areas, it also had printed out on other types of printers…. I opened one envelope and found the form printed out on a “Work Order” printer. The paper size was different than the standard paper size, and I hadn’t put a page feed at the end of the document, so, it had left the paper in the middle of the page…. “Uh Oh”.
My “Uh Oh” changed to “UH OH!” after opening a few more of the inter-company envelopes. I found that the form had printed out on Pay Check Printers! And Billing Printers! “UH OH!” quickly changed to “OH NO!” When I read comments like “Under no circumstances print anything on this Printer Again!!!!” I realized I had really messed things up. By changing the font size and the quality settings, the billing, payroll and work order printers all had to be manually reset and the jobs that printed out paychecks, customer bills and employee work orders had to be re-run!
After taking all the forms out of their envelopes, the stack of papers was over 4 inches thick, just to give you an idea about how many responses we had.
A couple of hours later, Tom Gibson called me to his office. “Uh Oh.” (remember… One “uh oh” erases all previous “atta boy”s). When I entered Tom’s office, I could tell that something was definitely wrong. Like I mentioned earlier. Tom’s ears were beet red…. and in case you don’t know what a beet looks like. Here is one:
Of course… I knew what this was all about, only I didn’t know yet, how Tom had found out about it…. Tom began by saying…. “Ron Kilman just received a call from James Harlow asking him who is Kevin Breazile and why is he printing something out on my printer? Ron didn’t like the fact that he wasn’t aware that you had sent something to the President of the Company’s printer.
Sorry. That’s the biggest picture I could find of James Harlow….
Um what could I say? So, I said this…
“Well. This was a quality idea that our team had. We wanted to collect the names of people that used each printer so that we could send in a proposal to have the printer ID added in the Corporate Directory.”
I didn’t mention that Harlow’s Secretary had returned the form with all the people that used his computer as I had requested, because I knew that the President of the Electric Company was not asking because he was upset that I had printed something out on his printer. No. He had probably been told that the reason the bills were late being sent to the one million customers that month was because some kook had messed up their printers and the jobs had to be run over again causing the delay. So, I thought it was best not to go down that route at this time…
So, I stuck with my story, which was the truth…. I had printed out the forms on all the printers as part of a quality idea by our CST. — I also didn’t mention that three years earlier, Tom had asked me to learn everything I could about the company computer, because he believe that the computer was going to be the wave of the future.
Even though Tom believed my explanation, he told me…. “Kevin, Ron never wants this to happen again, therefore, you are never to send anything out of this plant without Ron Kilman’s personal approval. Is that clear?”
I replied to Tom that this was unreasonable. I send things to other departments all the time. I send Substation Inspection forms, and blueprint revisions and all sorts of other forms downtown all the time. Ron Kilman wouldn’t want to waste his time approving all those things….
Tom thought about it and revised his statement…. “Then, don’t ever send out anything that isn’t part of your normal daily job without Ron’s approval first.” — Ok. I thought…. this works, since everything I do is part of my normal daily job…. Even printing out forms on all the printers in the company… since that was part of our normal “Quality Process” Customer Service Team activity…. So, I happily agreed. And I left Tom’s office happy that I hadn’t joined the ranks of the unemployed.
That was one thing about working at the plant at this time. As long as your heart was in the right place…. That is, you tried your best to keep the electricity humming through the electric lines…. then the chances of being fired for messing up, even as big of a mess up as this, most often didn’t end up by losing your job.
I sometimes think that this was my biggest mess up of all time… however…. after this episode was over… there was a part two to this story….. Believe it or not…. Someone else in the company was overjoyed about what I had just done. They had been trying to do something similar for a long time, only to be told that it was impossible. — Doing the Impossible… I was good at that… Part two of this story is a story for another day…
Since this is a repost of this story, I have written part two, which you can read here: “Printing Impossible Power Plant Fast News Post“.
Great story! I still applaud your initiative, enthusiasm, and risk-taking tenacity.
Thanks Ron.
I am still amazed by how many times I am told that something is impossible when I’m already doing it.